Mercedes-Benz ML320. Service manual - part 88

 

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Mercedes-Benz ML320. Service manual - part 88

 

 

179

Controls in detail

Useful features

Remote door unlock

In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no 
other key is available:

Contact the Mercedes-Benz Response 
Center at 1-800-756-9018 (in the USA) 
or 1-888-923-8367 (in Canada).

You will be asked to provide your pass-
word which you provided when you 
completed the subscriber agreement.

Then return to your vehicle and pull 
outside handle of the liftgate for mini-
mum of 20 seconds until the SOS but-
ton is flashing.

The message 

EMERGENCY CALL – 

CALL CONNECTED

 appears in the MCS 

display.

As an alternative, you may unlock the vehi-
cle via Internet using the ID and password 
sent to you shortly after the completion of 
your acquaintance call.

!

If the indicator lamp continues to flash 
or the system does not reset, contact 
the Response Center at 
1-800-756-9018 (in the USA) or 
1-888-923-8367 (in Canada), or 
Mercedes-Benz Customer Assistance 
at 1-800-FOR-MERCedes 
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in 
Canada.

i

The indicator lamp on the correspond-
ing button flashes until the call is con-
cluded. Calls can only be terminated by 
a Response Center or Customer Assis-
tance Center representative, except 
Roadside Assistance and Information 
calls, which can also be terminated by 
using the END button on the MCS unit.

i

When a Tele Aid call has been initiated, 
the MCS system audio is muted and 
the selected mode (radio, tape or CD) 
pauses. The optional cellular phone (if 
installed) switches off. If you must use 
this phone, the vehicle must be parked. 
Disconnect the coiled cord and place 
the call. The navigation system (if en-
gaged) will continue to run. A pop-up 
window will appear in the MCS display 
to indicate that a Tele Aid call is in 
progress.

180

Controls in detail

Useful features

The Response Center will then unlock your 
vehicle with the remote door unlocking 
feature.

Stolen vehicle tracking services

In the event your vehicle was stolen:

Report the incident to the police

The police will issue a numbered inci-
dent report.

Pass this number on to the 
Mercedes-Benz Response Center along 
with your password issued to you when 
you subscribed to the service.

The Response Center will then attempt 
to covertly contact the vehicle’s Tele 
Aid system. Once the vehicle is locat-
ed, the Response Center will contact 
the local law enforcement and you. The 
vehicle’s location will only be provided 
to law enforcement.

Garage door opener

The built-in remote control is capable of 
operating up to three separately controlled 
devices, for example garage door openers, 
gate openers, or other devices compatible 
with HomeLink

®

 or some other systems.

You can program the signal transmitter 
buttons.

i

The remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.

The SOS button will flash and the mes-
sage 

EMERGENCY CALL – 

CALL CONNECTED

 will appear in the MCS 

display to indicate receipt of the door 
unlock command.

Once the vehicle is unlocked, a 
Response Center specialist will at-
tempt to establish voice contact with 
the vehicle occupants.

If the outside liftgate handle was pulled 
for more than 20 seconds before door 
unlock authorization was received by 
the Response Center, you must wait 
15 minutes before pressing the outside 
liftgate handle again.

181

Controls in detail

Useful features

Remote control integrated into the 
overhead control panel

1

Hand-held remote control trans-
mitter (not part of the vehicle 
equipment)

2

Hand-held transmitter button

3,4,5  Signal transmitter button

6

Indicator lamp

Warning!

G

Before programming the integrated remote 
control to a garage door opener or gate op-
erator, make sure that people and objects 
are out of the way of the device to prevent 
potential harm or damage.

When programming a garage door opener, 
the door moves up or down. When program-
ming a gate operator, the gate opens or 
closes.

Do not use the integrated remote control 
with any garage door opener that lacks safe-
ty stop and reverse features as required by 
U.S. federal safety standards (this includes 
any garage door opener model manufac-
tured before April 1, 1982). A garage door 
that cannot detect an object - signaling the 
door to stop and reverse - does not meet 
current U.S. federal safety standards.

i

Certain types of garage door openers 
are incompatible with the integrated 
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized 
Mercedes-Benz Light Truck Center, or 
call Mercedes-Benz Customer Assis-
tance Center (in the USA only) at 
1-800-FOR-MERCedes, or Customer 
Service (in Canada) at 
1-800-387-0100.

182

Controls in detail

Useful features

Programming or reprogramming the in-
tegrated remote control

Step 1:

Switch on ignition.

Step 2:

If you have previously programmed an 
integrated signal transmitter button 
and wish to retain its programming, 
proceed to step 3. Otherwise, press 
and hold the two outer signal transmit-
ter buttons 3 and 5 and release 
them only when the indicator light be-
gins to flash after approximately 20 
seconds (do not hold the button for 
longer than 30 seconds). This proce-
dure erases any previous settings for 
all three channels and initializes the 
memory. If you later wish to program a 
second and /or third hand-held trans-
mitter to the remaining two signal 
transmitter buttons, do not repeat this 
step and begin directly with step 3.

Step 3:

Hold the end of the hand-held remote 
control transmitter 1 of the device 
you wish to train approximately 2 to 
5 in (5 to12 cm) away from the surface 
of the integrated remote control locat-
ed on the interior rear view mirror, 
keeping the indicator lamp 6 in view.

Step 4:

Using both hands, simultaneously 
press the hand-held transmitter 
button 2 and the desired integrated 
signal transmitter button (3, 4 
or 5). Do not release the buttons until 
completing step 5.

The indicator lamp 6 on the integrat-
ed remote control will flash, first slowly 
and then rapidly.

i

For operation in the USA only: 
This device complies with Part 15 of 
the FCC Rules. Operation is subject to 
the following two conditions:

(1) This device may not cause harmful 

interference, and

(2) this device must accept any inter-

ference received, including interfer-
ence that may cause undesired 
operation.

Any unauthorized modification to this 
device could void the user’s authority 
to operate the equipment.

 

 

 

 

 

 

 

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