Suzki Burgman AN400. Manual - part 34
4-18 FI SYSTEM
FI SYSTEM TROUBLESHOOTING
CUSTOMER COMPLAINT ANALYSIS
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this
purpose, use of such an inspection form will facilitate collecting information to the point required for proper
analysis and diagnosis.
EXAMPLE: CUSTOMER PROBLEM INSPECTION FORM
User name:
Model:
VIN:
Date of issue:
Date Reg.
Date of problem:
Mileage:
Malfunction indicator
lamp condition (LED)
Always ON
Sometimes ON
Always OFF
Good condition
Malfunction display/code
(LCD)
User mode:
No display
Malfunction display ( )
Dealer mode:
No code
Malfunction code ( )
PROBLEM SYMPTOMS
Difficult Starting
Poor Driveability
No cranking
Hesitation on acceleration
No initial combustion
Back fire/
After fire
No combustion
Lack of power
Poor starting at
(
cold
warm
always)
Surging
Abnormal knocking
Other
Engine rpm jumps briefly
Other
Poor Idling
Engine Stall when
Poor fast Idle
Immediately after start
Abnormal idling speed
(
High
Low) ( r/min)
Throttle valve is opened
Throttle valve is closed
Unstable
Load is applied
Hunting ( r/min. to r/min)
Other
Other
OTHERS: