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Some bulbs may have certain manufacturer specifications that differ from conventional light bulbs. The respective name will be on the bulb socket or glass bulb.
WARNING
Accidents can occur if the road is not well lit and the vehicle cannot be seen by others on the road, or is very difficult to see by others.
WARNING
Changing the bulbs incorrectly can cause accidents and serious injuries.
Always read and observe the warnings before performing any work in the engine compartment
⇒ Safety precautions for working in the engine
compartment. The engine compartment in any motor vehicle is a potentially dangerous area that can cause serious personal injury.
Be aware that halogen bulbs are under pressure and can break during bulb replacement.
Only change affected bulbs when they have cooled down completely.
Never perform a bulb replacement if you are not familiar with the required activities. If you are not sure what to do, have the work performed by an
authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Components with sharp edges are located on the headlight housing and on the taillight housing. Protect your hands during bulb replacement.
NOTICE
Water entering the headlight housing can damage the electrical system.
After a bulb replacement, always fit the covers on the headlight housing.
Always check that the covers have been fitted correctly.
Information on bulb replacement
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Always perform the following activities for bulb replacement in the specified sequence
⇒
:
1. Park the vehicle a safe distance away from moving traffic on level and solid ground as soon as possible.
2. Set the electronic parking brake.
3. Switch the lights off.
4. Turn off the turn signal if it is activated.
5. Vehicles with an automatic transmission: Engage the parking lock
6. Switch the ignition off.
7. Vehicles with manual transmission: Select a gear.
8. Allow the orientation lighting to turn off.
9. Allow the affected light bulbs to cool down.
10. Check if you can see that a fuse is burnt out
⇒ Introduction.
11. Change the affected light bulb according to the instructions ⇒
A light bulb may only be replaced with the same type of light bulb. The respective name will be on the bulb socket or glass bulb.
Never touch a glass light bulb with bare hands. The fingerprints left behind would vaporize from the heat when the bulb is switched on and condense on the
reflector, which would then reduce the headlight brightness.
12. Check the bulb function after a bulb is changed.
If the bulb does not function, the bulb may not have been inserted correctly, may have fallen out, or the connector may not have been plugged in correctly.
13. After every bulb replacement in the front of the vehicle, have the headlight adjustment checked by an authorized Volkswagen dealer or authorized Volkswagen
Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Failing to heed these instructions that are provided for your own safety can cause accidents and serious injuries.
Always follow the activities in the instructions and follow the general safety precautions.
NOTICE
Removing and inserting trim panels and headlights incorrectly can damage the vehicle paint and body.
243
When removing and inserting the headlight, be careful not to damage the vehicle paint and body.
Replacing bulbs in LED headlights
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Preparations
Only perform these activities in the specified order:
1. Observe the information on bulb replacement and perform the activities.
2. Open the hood.
The headlight does not need to be removed for bulb replacement.
Replacing a bulb in a turn signal
Fig. 139 In the right-side of the engine compartment: Rear side of the headlights.
Turn signal bulb holder cover.
Turn signal bulb holder.
1. Remove the rubber cover fig. 139
2. Pull out the lamp holder by the handle in the direction of the arrow fig. 139 . At the same time, press the handle slightly up and down alternately, in order to
aid removal.
3. Replace the burned out bulb with a new bulb that is identical to the one being replaced.
4. Carefully insert the lamp holder in the headlight and press it forwards until it perceptibly engages fig. 139
5. Press around the circumference of the rubber cover.
6. Close the hood.
The figures show the right headlight. The left headlight is structured as its mirror image.
Replacing fuses
Introduction
Due to the constant development of the vehicle, equipment-dependent fuse allocations, and the combined protection of multiple electrical equipment items using
one fuse, a complete overview of the fuse layout is not available at the time of print. Detailed information about fuse allocations can be obtained from suitably
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Generally, multiple electrical equipment items can be protected together through by fuse. On the other hand, some equipment items may use multiple fuses.
Only replace fuses if the cause for the malfunction has been fixed. If a new fuse blows again after a short time, the electrical system must be checked by suitably
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
High voltage in the electrical system can cause electric shocks, serious burns, and fatal injuries.
244
Never touch the electrical wires in the ignition system.
Avoid short circuits in the electrical system.
WARNING
Using unsuitable fuses, repairing fuses, and bridging a power circuit without fuses can causes fires and serious injuries.
Never install fuses that have a higher amp rating.
Replace fuses only with fuses of same rating and size. Make sure that the color and label are identical to the faulty fuse.
Never repair fuses.
Never use metal strips, paper clips or similar objects as substitutes for fuses.
NOTICE
To prevent the risk of damaging the electrical system in the vehicle, the ignition, the lights, and all electrical equipment must be switched off before a fuse can be
replaced.
Make sure that the ignition cannot be switched on while a fuse is being replaced.
NOTICE
If a fuse is replaced by another fuse with a higher amp rating, this could also damage the electrical system in another location.
NOTICE
Dirt and moisture in the fuse boxes can damage the electrical system.
Protect open fuse boxes from dirt and moisture.
NOTICE
To reduce the risk of vehicle damage, observe the following:
Carefully remove and correctly re-mount the covers of the fuse boxes.
There are more fuses in the vehicle than are specified in this chapter. These should only be replaced by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility qualified in this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Fuses in the engine compartment
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Opening the fuse box in the engine/motor compartment
245
Fig. 140 In the engine compartment: Fuse box.
Fuse box cover.
The plastic pliers fig. 140 for removing fuses can be found on the inside of the fuse box cover or on the fuse panel.
Removing the cover
1. Open the hood.
2. Press the catches in the direction of the arrow to unlock the fuse box cover fig. 140
3. Remove the cover upward.
Fitting the cover
1. Place the cover onto the fuse box.
2. Push the cover downwards until it audibly clicks into place on both sides.
Fuse table for fuses in the engine compartment
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse location; the other columns include the rated
current, fuse version, and the protected electrical equipment.
Depending on the market and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
Fuse assignment
246
Fig. 141 Fuse locations in the engine compartment.
Fuse location fig. 141:
F6
7.5 Amp, ATO®, brake light sensor.
F15
15 A, ATO®, horn.
F19
30 Amp, ATO®, windshield wipers.
Fuses in the instrument panel
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Open and close the fuse box in the instrument panel
Fig. 142 Next to the steering wheel on the left: Cover for the fuse box in the dash panel.
247
Depending on the vehicle equipment, plastic pliers for pulling out fuses can be found on the inside of the cover.
Removing the cover
1. Pull the cover down in the direction of the arrow and remove it fig. 142.
Fitting the cover
1. Push the cover into the instrument panel mounts in the opposite direction to the arrow until it audibly clicks into place fig. 142.
Fuse table for fuses in the instrument panel
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse location; the other columns include the rated
current, fuse version, and the protected electrical equipment.
Depending on the market and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
Fuse assignment
Fig. 143 Fuse assignment in the instrument panel.
Fuse locations fig. 143:
F4
7.5 Amp, MINI®, anti-theft alarm system.
F6
10 A, ATO®, automatic transmission selector mechanism.
F7
10 amp, MINI®, control for the air conditioner, rear window defroster relay.
F8
7.5 Amp, MINI®, dipped beam light switch, rain/light sensor, electronic parking brake.
F10
7.5 Amp, MINI®, Display, Infotainment system control panel.
F11
40 Amp, ATO®, exterior lighting on the left side.
F12
20 Amp, ATO®, Infotainment system.
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40 Amp, ATO®, blower regulator.
F14
F16
7.5 Amp, MINI®, telephone.
F23
20 Amp, JCASE®, power sunroof.
F24
40 Amp, ATO®, exterior lighting on the right side.
F26
30 Amp, ATO®, seat heating.
F27
30 Amp, ATO®, interior lighting.
F40
20 Amp, ATO®, cigarette lighter, sockets. Note the installation position, factory-standard fuse location as shown in the illustration.
F42
40 Amp, ATO®, central locking system.
F53
30 Amp, ATO®, rear window defroster.
Power windows and seats can be protected by circuit breakers or control modules, which switch back on automatically several seconds after correcting the
overload, for example when door windows are frozen shut.
Replacing blown fuses
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Preparations
1. Switch off the ignition, lights, and all other electrical equipment.
Detecting blown fuses
Fig. 144 Blown fuse (general example).
A blown flat connector fuse (ATO
®
, MINI®) has metal strips that have burned through, which you can see through the transparent housing from above and from
the side fig. 144
®
A blown block fuse (JCASE
) is recognizable by the melted metal strip seen through the transparent housing from above fig. 144
Fuse versions
Standard flat connector fuse (ATO®).
Small flat connector fuse (MINI®).
Block fuse (JCASE®).
Fuse color codes
Fuses (ATO® - MINI®).
Color
Current rating
Black
1 A
Purple
3 A
Orange
5 A
Brown
7.5 A
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Red
10 A
Blue
15 A
Yellow
20 A
White or clear
25 A
Green
30 A
Light green40 A
Fuses (JCASE®)
Blue
20 A
Pink
30 A
Green
40 A
Red
50 A
Yellow
60 A
Replacing fuses
Fig. 145 Remove or install a fuse with the plastic pliers (general example).
Plastic pliers.
1. Remove plastic tongs from either the fuse box or the cover of the fuse box fig. 145
2. Depending on the design of the fuse, slide the appropriately sized clamp on the plastic pliers onto the fuse from above or from the side fig. 145.
3. Remove the fuse.
4. If a fuse is blown, replace with a fuse with the same rating (same color and same label) and the same size
⇒
5. After inserting the new fuse, place the plastic pliers back in the cover, if necessary.
6. Reinstall the cover or close the fuse box cover.
NOTICE
If a fuse is replaced by a fuse with a higher current rating, this could damage the electrical system in another location.
Xump-starting
Introduction
For technical reasons the vehicle must not be tow-started
⇒ . If the engine cannot start because the 12 V vehicle battery is dead, the 12 V vehicle battery on
another vehicle can be used to start your vehicle.
For vehicles with a 12 V vehicle battery in the vehicle interior or luggage compartment, the jumper cables may only be connected to the jump-start points in the
engine compartment.
25
WARNING
Using jumper cables and performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.
Always read and heed the warnings and safety precautions before working on the 12 V vehicle battery
⇒ Introduction.
Never confuse the positive battery terminal with the negative battery terminal.
Never jump-start a vehicle with a frozen or thawed 12 V vehicle battery.
WARNING
When jump-starting the 12 V vehicle battery, a highly explosive mixture of gas builds up, which is flammable and can cause serious injuries. Sparks could form
and ignite the flammable gas that is released by the 12 V vehicle battery.
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.
Avoid discharging static electricity near the 12 V vehicle battery.
NOTICE
Tow-starting can cause damage to the vehicle.
Jump-start the vehicle to start the engine.
NOTICE
A drained 12 V vehicle battery can freeze at temperatures around +32°F (0 °C).
Always replace a frozen or thawed 12 V vehicle battery.
Ground jump-start point
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 146 In the engine compartment: Negative terminal jump-start point.
The jump-start point (negative terminal) is for connecting the black jumper cable fig. 146.
The vehicle can give and receive a jump-start using this negative terminal jump-start point.
Preparing and Performing a Xump-start
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Preparations
Observe the following for jump-starting:
Wear suitable eye protection and safety gloves ⇒
Pay attention to the operating instructions provided by the manufacturer of the jump-start cables.
251
Open the hood.
Always use a jumper cable with fully insulated terminal clamps and without any insulation defects for jump-starting
⇒
Ensure that there is sufficient distance between the vehicle providing the jump-start and the vehicle receiving the jump-start, otherwise current could already
flow when connecting the positive battery terminals.
Make sure the terminal clamps have sufficient contact with metal.
Xumper cable
So that vehicles can be jump-started and can jump-start others, an appropriate jumper cable is required.
The following jumper cable wire diameters must not be fallen short of by the vehicle providing the jump-start.
Vehicles with electric drivetrain: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm
2
(0.038 in2).
Vehicles with hybrid drive: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm
2
(0.038 in2).
Vehicles with a gasoline engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm
2
(0.038 in2).
Vehicles with a diesel engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 35 mm
2
(0.054 in2).
Vehicle Receiving the Xump-start
1. Check whether the discharged 12 V vehicle battery is properly connected to the 12 V vehicle electrical system.
2. If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If the viewing window is light yellow or has no color,
do not perform a jump-start and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Vehicle Providing the Xump-start
1. Pay attention to the operating instructions provided by the vehicle manufacturer.
2. Check whether the battery providing the jump-start has the same voltage (12 V) and approximately the same battery capacity as the dead 12 V vehicle battery.
Pay attention to the information printed on the battery of the vehicle providing the jump-start.
Xump-starting
Fig. 147 Diagram for connecting the jumper cables.
Positive battery terminal of the vehicle receiving the jump-start.
Positive battery terminal of the vehicle providing the jump-start.
Suitable negative terminal of the vehicle providing the jump-start: Preferably a jump-start point (negative connection), a large metal part that is bolted securely
to the engine block, or the engine block itself.
Jump-start point (negative terminal) of the vehicle receiving the jump-start.
Only connect the jumper cables in the sequence A - B - C - D fig. 147.
1. Switch the ignition off on both vehicles.
2. In the engine compartment, open the cover on the positive battery terminal (+) of the 12 V vehicle battery, if fitted.
252
3. Connect one end of the red jumper cable to the positive battery terminal (+) of the 12 V vehicle battery with the discharged 12 V vehicle battery fig. 147
⇒
4. Connect the other end of the red jumper cable to the positive battery terminal (+) on the vehicle providing current fig. 147
5. Connect one end of the black jumper cable preferably to the negative terminal (-) jump-start point on the vehicle with the 12 V vehicle battery providing current
fig. 147
Or: If there is no negative terminal (-) jump-start point, connect the end of the black jumper cable to a large metal part that is bolted securely to the engine
block, or the engine block itself, on the vehicle with the 12 V vehicle battery providing current fig. 147
6. Connect the other end of the black jumper cable to the negative terminal (-) jump-start point on the vehicle with the discharged 12 V vehicle battery fig. 147
⇒
7. Route the jumper cables so that they cannot become caught in moving parts in the engine compartment.
Start the engine
1. Start the engine in the vehicle that is providing current and allow it to idle.
2. Wait a few minutes and then start the vehicle's engine with the discharged 12 V vehicle battery. If the engine does not start, stop the starting process after ten
seconds, and try again after approximately one minute.
If the engine still will not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Removing the jumper cables
1. Before disconnecting the jumper cables, switch off the low beam headlight if necessary.
2. In the vehicle with the drained 12 V vehicle battery, switch on the blower for the air conditioner and the rear window defroster. This will reduce any voltage
surges that may occur when disconnected.
3. Once the vehicle has been jump-started, always disconnect the jumper cables in the order D - C - B - A fig. 147.
4. Close the cover of the positive terminal (+), if fitted.
After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.
Always wear suitable protective eyewear and protective gloves, and never bend over the 12 V vehicle battery.
Always connect the positive cable first and then the negative cable.
Never connect the negative terminal to parts of the fuel system or to the brake lines.
Ensure that there is no contact between the non-insulated parts of the terminal clamps.
Make sure the cable insulation is free from any defects.
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not come into contact with any vehicle
components that conduct electricity.
NOTICE
A drained 12 V vehicle battery can freeze at temperatures around +32°F (0 °C).
Do not jump-start a frozen or thawed 12 V vehicle battery.
Towing
Introduction
Towing requires practice, particularly if a towing cable is used. Both drivers should be familiar with the special considerations when towing. Inexperienced drivers
should not tow.
Follow all applicable laws when towing.
Always make sure the towing force does not exceed the permitted level and there are no shock loading conditions. There is always the risk of the coupling becomin
overloaded when driving off-road.
WARNING
The vehicle handling and braking efficiency will change considerably when it is towed.
253
WARNING
Never tow a vehicle that has no electrical power.
Never turn off the ignition with the starter button while towing. Otherwise, the electronic steering column lock could engage suddenly. The vehicle cannot
be steered if this happens. This can result in crashes, serious injuries, and a loss of control of the vehicle.
Never remove the remote control vehicle key from the ignition lock while towing. Otherwise, the mechanical steering column lock or steering lock could
engage suddenly. The vehicle cannot be steered if this happens. This can result in crashes, serious injuries, and a loss of control of the vehicle.
If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
NOTICE
When pushing the vehicle by hand, the taillights, side spoiler on the rear window, and large sections of sheet metal could be damaged and the rear spoiler could
detach.
When pushing the vehicle by hand, do not press on the taillights, side spoiler on the rear window, large sections of sheet metal, or the rear spoiler.
Towing
Towing refers to using a vehicle to pull another vehicle that cannot be driven.
The vehicle can be towed using a tow bar or tow rope:
The maximum permissible speed is 30 mph (50 km/h).
The maximum permissible distance is 30 miles (50 km).
The easiest and safest way to tow is using a tow bar. You should use a towing cable only if a tow bar is not available. The towing cable should be elastic to protect
both vehicles. Use a cable made of synthetic rubber or a similar elastic material.
Towing with a tow truck
If your vehicle will be raised by one axle when towing, only the axle listed below may be raised, depending on the transmission and engine combination:
Front-wheel drive
Automatic transmission
Front axle
Manual transmissionFront axle
All-wheel drive (4MOTION)
Automatic transmission
Front axle
Manual transmission Front axle
WARNING
Vehicle components can be badly damaged by incorrectly attached tow ropes or tow bars. This increases the risk of accident and could result in serious injuries.
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose.
Never secure the tow rope or the tow bar to axle or suspension components.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.
Instructions for towing
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
A vehicle being towed can still signal a turn using the turn signals even if the emergency flashers are switched on. To do this when the ignition is switched on,
activate the turn signal for the desired direction. The emergency flashers will stop while the turn signal is active. The emergency flashers will automatically activate
again once the turn signal and high beam lever returns to the neutral position.
When may this vehicle not be towed?
The vehicle must not be towed in the following situations:
If the 12 V vehicle battery is drained.
The indicator in the instrument cluster display does not function perfectly.
If the towing distance is greater than 30 miles (50 km).
With a manual transmission, the clutch cannot be depressed completely and it is not possible to shift into neutral.
The selector lever of the automatic transmission cannot be moved to neutral (position N).
254
The electronic parking brake cannot be released.
The steering column lock cannot be released.
If the wheel clearance or the steering function can no longer be secured after an accident.
If the vehicle cannot be towed on its own wheels due to one of the conditions listed, contact professional assistance and have the vehicle transported by a tow truck
if necessary.
Towing
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Secure the tow rope or tow bar only at the permitted points:
Towing lug.
WARNING
Never secure the tow rope or the tow bar to axle or suspension components. They can be damaged and cause accidents and serious injuries.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.
Preparations
Make sure the tow rope is not twisted. Otherwise it could disconnect from the towing eye while towing.
Switch the ignition and emergency flashers on in both vehicles. However, do not do this if it is prohibited by law.
Read and comply with the information and instructions for towing given in the Owner's Manual for the other vehicle.
Towing vehicle (front)
1. Only start to drive when the tow rope is taut.
2. Be especially careful when accelerating.
3. Avoid sudden braking and driving maneuvers.
4. Do not exceed the permitted towing weight of the vehicle.
5. For vehicles with a manual transmission: Engage the clutch very gently when pulling away.
Vehicle being towed (rear)
1. Make sure the ignition is always switched on so that the steering wheel is not locked and so that the turn signal and windshield wiper can be used if needed.
The brake booster and power steering only work when the engine is running. Otherwise, the brake pedal needs to be pressed much harder and more force is
required to steer.
2. Make sure the vehicle key is always in the vehicle during the towing process
⇒ Introduction.
3. For vehicles with an automatic gearbox: Select the selector lever position
For vehicles with a manual transmission: Disengage the gear.
4. Release the electronic parking brake.
5. Make sure the tow rope is always taut.
NOTICE
The vehicle can only be towed if the battery charge level of the 12 V vehicle battery is sufficient and the electronic parking brake and steering column lock can
be released. If there is a loss of power or the electrical system is malfunctioning, the engine may need to be jump-started or the vehicle's drive system may need
to be reactivated in order to release the electronic parking brake and steering column lock.
Installing the front towing eye
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.
2. Read and heed the information about towing.
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.
The towing eye must always be kept in the vehicle ⇒
NOTICE
Using a towing eye that is not suitable for the vehicle can damage the vehicle.
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.
255
Installing the front towing eye
Fig. 148 In the right front bumper: Remove the cover, variant 1.
Fig. 149 In the right front bumper: Remove the cover, variant 2.
Fig. 150 In the right front bumper: Screw in the towing eye, variant 1.
256
Fig. 151 In the right front bumper: Screw in the towing eye, variant 2.
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 148.
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary
⇒
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 150 , ⇒ . Use a suitable object to tighten the towing eye
completely and securely in the mount.
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.
6. Insert the cap into the respective opening and press in until it engages.
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.
NOTICE
Removing and installing the towing eye and the cover can cause vehicle damage, such as paint damage.
Remove and install the towing eye and cover carefully to reduce the risk of vehicle damage.
NOTICE
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when tow-starting or towing the vehicle.
Always screw the towing eye completely and securely into the mount.
Installing the rear towing eye
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.
2. Read and heed the information about towing.
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.
The towing eye must always be kept in the vehicle ⇒
NOTICE
Using a towing eye that is not suitable for the vehicle can damage the vehicle.
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.
Installing the rear towing eye, variant 1
257
Fig. 152 In the right rear bumper: Remove the cover, variant 1.
Fig. 153 In the right rear bumper: Screw in towing eye, variant 1.
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 152.
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary
⇒
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 153 , ⇒ . Use a suitable object to tighten the towing eye
completely and securely in the mount.
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.
6. Insert the cap into the respective opening and press in until it engages.
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.
Installing the rear towing eye, variant 2
Fig. 154 In the right rear bumper: Remove the cover, variant 2.
258
Fig. 155 In the right rear bumper: Screw in towing eye, variant 2.
1. Remove the towing eye and extraction hook from the vehicle tool kit in the luggage compartment.
2. Insert the extraction hook into the cutout of the cover from below and pull the cover out of the catches in the direction of the arrow fig. 154.
3. Remove the cover toward the front and place in the vehicle ⇒
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 155 , ⇒ . Use a suitable object to tighten the towing eye
completely and securely in the mount.
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.
6. Take the cover out of the vehicle and insert the upper lugs of the cover into the opening in the bumper. Press on the lower part of the cover until the lower lug
latches into the bumper.
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.
NOTICE
Removing and installing the towing eye and the cover can cause vehicle damage, such as paint damage.
Remove and install the towing eye and cover carefully to reduce the risk of vehicle damage.
NOTICE
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when tow-starting or towing the vehicle.
Always screw the towing eye completely and securely into the mount.
259
Checking and filling
In the engine compartment
Safety precautions for working in the engine compartment
The engine compartment is a potentially dangerous area in the vehicle. Only perform work in the engine compartment if you are familiar with the necessary activitie
and the general safety precautions, and if the correct operating equipment, fluids and suitable tools are available. Work performed incorrectly can result in serious
injuries ⇒
. Have all work performed by suitably qualified professionals if necessary. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
WARNING
The engine compartment in any motor vehicle is a potentially dangerous area that can cause serious personal injury.
Always work as cautiously and carefully as possible and follow the general safety instructions when working on the vehicle.
Never perform work in the engine compartment if you are not familiar with the required activities. If you are not sure what to do, have the work performed
by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect. Serious injuries can result if work is not
performed correctly. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Never open or close the hood if steam or engine coolant is escaping. Steam or hot engine coolant can cause serious burns. Always wait until you can no
longer see or hear steam or engine coolant escaping from the engine compartment.
Always allow the engine to cool down before opening the hood.
Hot engine or exhaust system components can cause burns if touched.
Before opening the hood, take note of the following:
Activate the electronic parking brake and move the selector lever into the P position or move the gearshift lever into the neutral position.
Switch the ignition off and keep the vehicle key stored safely far enough from the vehicle (especially in vehicles with Keyless Access) so the
ignition cannot be inadvertently switched on and the engine started.
Always keep children away from the engine compartment and never leave them unattended.
The engine cooling system is under pressure when the engine is hot. Never open the cap on the coolant expansion tank when the engine is hot. Engine
coolant could spray out and cause serious burns or other injuries.
Slowly and very carefully turn the cap on the coolant expansion tank counterclockwise while pressing down lightly on the cap.
Always protect your face, hands, and arms from hot engine coolant or steam with a large, thick cloth.
Do not spill any fluids on engine components or the exhaust system when adding fluids. Spilled fluids could cause a fire.
WARNING
The engine compartment contains moving components that can cause serious injuries.
Never reach into the radiator fan or into the area near the radiator fan. Touching the fan blades could cause serious injuries. The ventilator is
temperature-controlled and may switch on by itself even if the ignition is switched off.
If work must be performed while starting the vehicle or when the engine is running, moving components such as the ribbed belt, alternator, and radiator
fan, or the high-voltage system could cause potentially fatal injuries. Always be extremely careful.
Always make sure that no parts of the body, jewelry, ties, loose clothing, and long hair can be caught in moving engine components. To reduce the
risk of anything becoming caught in engine components, always remove any jewelry and/or ties, tie back long hair, and avoid wearing loose-fitting
clothing when performing work.
Always press the accelerator pedal extremely carefully and never press it without paying close attention. The vehicle could begin moving, even if
the electronic parking brake is set.
Do not leave any items, such as cleaning cloths or tools, in the engine compartment. Objects left behind can cause malfunctions, engine damage, and
fires.
WARNING
Additional insulation, such as covers in the engine compartment, can cause engine malfunctions or fires and result in serious injuries.
Never cover the engine with blankets or other insulating materials.
Always make sure the vehicle is parked on a solid and level surface before performing any work in the engine compartment
⇒
26
WARNING
Unintentional vehicle movement while working on the vehicle can cause serious injuries.
Never work underneath the vehicle when it is not secured to prevent it from rolling. If working under the vehicle with the wheels touching the floor, the
vehicle must be on a level surface and the wheels must be secured.
If you must work underneath the vehicle, additionally support the vehicle securely with suitable stands. The vehicle jack is not sufficient for this because it
could collapse, resulting in serious injuries.
The start-stop system must be manually deactivated.
WARNING
The high voltage in the electrical system can cause electric shocks, burns, serious injuries, and death.
Never short-circuit the electrical system. The 12 V vehicle battery could explode.
To reduce the risk of an electric shock and serious injuries, never touch the electrical wires for the ignition system while the engine is running or being
started.
Never touch the electrical wires and connections of the gas discharge lamps.
Preparing the vehicle for work in the engine compartment
Always perform the following activities in the specified sequence before all work in the engine compartment
⇒
:
1. Park the vehicle safely on level and stable ground.
2. Press and hold the brake pedal until the engine has stopped.
3. Set the electronic parking brake.
4. Move the selector lever into the position.
5. Stop the engine.
6. If necessary, remove the vehicle key from the vehicle and store it outside of the vehicle so that the vehicle does not start accidentally.
7. Let the engine cool down sufficiently.
8. Always keep other people away from the engine compartment.
9. Secure the vehicle against rolling away.
WARNING
Failing to follow these instructions, which are provided for your own safety, can cause accidents and serious injuries.
Always pursue the activities and follow the general safety precautions.
Opening and closing the hood
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Fig. 156 In the driver's side footwell: Release lever for the hood (general example).
Fig. 157 Above the radiator grille: Opening lever for the hood (general example).
Fig. 158 In the engine compartment: Hood support in the bracket.
Fig. 159 On the engine hood: Hood support bracket (general example).
Opening the hood
1. Open the driver door and pull the release lever in the direction of the arrow fig. 156.
262
The hood will pop open due to spring force from the catch in the lock carrier ⇒
2. To open the hood fully, slightly lift the hood while pushing the actuating lever in the direction of the arrow fig. 157.
3. Lift the hood support out of the bracket fig. 158 in the direction of the arrow and hook it into the opening fig. 159.
Closing the hood
1. Lift the hood slightly and hold it.
2. Unhook the hood support from the opening fig. 159 and clip it back into the bracket fig. 158.
3. Let the hood fall into the lock carrier catch from a height of approximately 8 inches (20 cm); do not press it down.
When the hood is closed correctly, it will be flush with the surrounding sections of the vehicle body
⇒
If the hood is not closed correctly, lift the hood up and try to close it again.
If the hood is not correctly closed, an indicator will appear in the display of the Volkswagen Digital Cockpit. Once the hood is correctly closed, the indicator will turn
off.
WARNING
If the hood is not closed correctly, it could open suddenly while driving and block the view through the windshield. This can cause accidents and serious injuries.
After closing the hood, check that the catch is engaged correctly in the lock carrier.
If you realize while driving that the hood is not closed correctly, switch on the emergency flashers, carefully apply the brakes, decelerate carefully, stop
immediately and close the hood.
Do not open or close the hood if any persons are in the closing range of the hood.
NOTICE
Opening and closing the hood incorrectly can cause damage to the hood and wiper arms.
Only open the hood when wiper mode is switched off and with the windshield wipers folded in.
Always fold the wiper arms against the windshield before driving.
Display
Fig. 160 In the instrument cluster display: the hood is open or not closed correctly (general example).
An image in the instrument cluster display indicates if the hood is open or has not closed correctly fig. 160.
1.
Do not continue driving!
2. If necessary, lift the hood and close it again.
The image is also displayed when the ignition is switched off, and it disappears several seconds after the doors are closed and the vehicle is locked.
WARNING
Disregarding warning notifications could lead to breakdowns while driving, accidents, and serious injuries.
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Never ignore warning notifications.
Stop the vehicle as soon as it is safe to do so.
The image may vary depending on the version of the instrument cluster.
Operating fluids and operating equipment
All fluids and operating equipment, such as engine coolant, engine oils and vehicle batteries, are continuously being developed. Have fluids and operating
equipment replaced by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
WARNING
Unsuitable fluids and operating equipment as well as the incorrect use of them can cause serious injuries and poisoning.
Only store fluids in their sealed original containers.
Never use empty food cans, bottles, or other containers to store fluids, because someone could drink the fluids by mistake.
Keep children away from all fluids and operating equipment.
Always read and heed the information and warnings on the packaging for the fluids.
When using products that emit harmful vapors, always work outdoors or in a well-ventilated area.
WARNING
Fluids and some materials in the engine compartment are very flammable and can cause fires and serious injuries.
Never smoke near the engine compartment.
Never work near open flames or sparks.
Never pour or spill fluids on the engine. Fluids could ignite on hot engine components and cause injuries.
If work must be performed on the fuel system or electrical system, note the following:
Always disconnect the 12 V vehicle battery.
Make sure that the vehicle is unlocked when the 12 V vehicle battery is disconnected. Otherwise, the anti-theft alarm system will be activated.
Never perform work near sources of heat, boilers, or other open flames.
Always have a fully-functioning, checked fire extinguisher nearby.
NOTICE
Using incorrect fluids can result in malfunctions and engine damage.
When filling or changing fluids, make sure the correct fluids are added to the correct reservoirs.
Fluids leaking from the vehicle can cause environmental damage. Always check the ground under the vehicle for leaking fluids. If you see spots of fluid on the
ground under the vehicle, have the vehicle checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaking fluids
correctly. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Washer fluid
General information
264
Fig. 161 In the engine compartment: Cap on the washer fluid reservoir (general example).
The windshield washer fluid reservoir is located in the engine compartment. The washer fluid reservoir is identified with the
symbol on the cap fig. 161.
Check the washer fluid level regularly and fill if necessary.
Preparations
1. Prepare the vehicle for work in the engine compartment ⇒ In the engine compartment.
2. Open the hood → page , Opening and closing the hood.
Checking and refilling
1. Check if there is enough washer fluid in the reservoir.
2. To add fluid, mix clean water, not distilled water, with a suitable windshield cleaner. Follow the mixing instructions on the packaging of the windshield cleaner
. There is a screen in the filler tube in the windshield washer fluid reservoir. The screen keeps large particles of contaminants from entering the washer
nozzles when you refill the washer fluid ⇒
3. When the outside temperatures are cold, an anti-freeze agent should be added to the water so that it does not freeze. Follow the mixing instructions on the
packaging of the anti-freeze agent.
Depending on the vehicle and vehicle equipment, the washer fluid reservoir capacity is approx. 3.0-7.5 liters (3.1-7.9 quarts ).
WARNING
Unsuitable additives in the windshield washer fluid can create an oily film on the vehicle windshield, reduce visibility and increase the risk of accidents and
serious injuries.
Never add coolant additive or similar unsuitable additives to the windshield washer fluid.
NOTICE
If the screen is damaged or missing, dirt particles could enter the system when adding fluid, which could block the windshield washer nozzles.
Take the screen out only to clean it.
Replace a damaged or missing screen.
NOTICE
An incorrect cleaning agent or mixing of different cleaning agents can cause the components to flocculate and therefore to clog the spray nozzles.
Only use suitable cleaning agents.
Never mix different cleaning agents together.
Engine oil
Introduction
265
The engine oils are determined based on the requirements of the engines, emissions control systems, and the fuel quality. On all combustion engines, the engine o
comes into contact with combustion residue and fuel, which affects the aging of the engine oil. Using the correct engine oil is essential for the function and service
life of the engine. The vehicle is filled at the factory with a special multi-purpose, low-viscosity oil that can generally be used year-round.
The vehicle can consume engine oil. The engine oil consumption can vary and can change throughout the service life of the vehicle. Depending on the driving style
and the usage conditions, the engine oil consumption can be up to 1 l (1 quart) per 1200 miles (2000 kilometers); it can also be higher within the first 3100 miles
(5000 kilometers) on new vehicles. Because of this, the engine oil level must be checked regularly and it is best to check the level before long drives.
WARNING
Handling engine oil incorrectly can cause severe burns and other injuries.
Always wear eye protection when handling engine oil.
Engine oil is poisonous. Always store engine oil out of the reach of children.
Only store engine oil in its sealed original container. This also applies to used oil until it is disposed.
Regular contact with engine oil could damage the skin. If engine oil has come into contact with the skin, always wash thoroughly with soap and water.
Engine oil becomes very hot when the engine is running and can severely burn the skin. Always allow the engine to cool down.
Engine oil that has dripped and spilled can pollute the environment. Catch any leaking operating fluids and dispose of them correctly according to
environmental regulations.
Engine oil standards
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Utilized engine oil
There is a label on the lock carrier that shows which engine oil should be added. Please follow the note and if possible only add the indicated engine oil
⇒
If this is not possible, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to find out which engine oil is suitable for your vehicle.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the engine oil recommended by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect is not available, a different
engine oil can be used in an emergency. To reduce the risk of damaging the engine, a maximum of 0.5 liters (0.5 qt) of the following engine oils may be added until
the next oil change:
Gasoline engines: ACEA C3 or API SP standard, viscosity 0 W-30.
NOTICE
Using engine oils that have not been approved in accordance with the respective VW standard can cause damage to the engine.
When refilling, only use engine oils that comply with the quality requirements of the respectively applicable VW standard.
Volkswagen recommends Volkswagen Genuine oil.
Changing the engine oil
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
The engine oil must be changed regularly in accordance with the instructions in the warranty and maintenance. Your service schedule is supplied with your Manual.
Service schedule.
Additives in the engine oil can make new engine oil appear dark after a brief engine run time. This is normal and is no reason to change the engine oil more
frequently.
WARNING
Changing the engine oil incorrectly can cause environmental damage, fires and serious injuries.
Always wear eye protection.
Always allow the engine to cool down to reduce the risk of burns.
Keep your arms horizontal when using your fingers to unscrew the oil drain plug, so that the draining oil does not drip down your arm.
Use a container suitable for collecting used oil that can hold at least the entire quantity of oil in the engine.
WARNING
266
Engine oil is toxic and can cause serious injuries.
Always store engine oil out of the reach of children.
Never use empty food cans, bottles or other containers to store engine oil, because individuals may not recognize that they contain engine oil.
NOTICE
Engine oil and filter changes require special tools, technical knowledge and the correct disposal of the used oil.
For this reason, always have the engine oil and filters changed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Dispose of the engine oil in a way that will not harm the environment and only at a collection point for used oil, e.g. a recycling center or specialist retailer.
Checking the engine oil level and adding oil
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Preparations
Fig. 162 In the engine compartment: engine oil filler cap (general example).
To avoid an incorrect oil level reading, perform the following steps:
1. Park vehicles with an engine at operating temperature on a level surface.
2. Wait at least five minutes for the engine oil to flow back into the oil pan.
3. Open the hood.
4. Find the engine oil filler and the dipstick.
You can identify these by the
fig. 162 symbol on the engine oil filler cap and the colored handle on the oil dipstick.
Checking the engine oil level
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Fig. 163 Engine oil level markings on the oil dipstick (versions).
The engine oil level is too high.
Oil level in the normal range.
The engine oil level is too low.
1. Remove the dipstick from the guide tube and wipe the dipstick off using a clean cloth.
2. Reinsert the dipstick into the guide tube and push it all the way in. If there is an alignment tab on the top of the engine oil dipstick, make sure it lines up with the
notch in the guide tube, and that the dipstick goes all the way in.
3. Remove the dipstick again and read the oil level on the dipstick as described below fig. 163:
The engine oil level is too high. If necessary, follow the messages in the instrument cluster display or contact an authorized Volkswagen dealer or authorize
Volkswagen Service Facility ⇒ .
Oil level in the normal range. Engine oil can be added up to the upper edge of this area, for example if there is heavy engine load.
The engine oil level is too low. Add engine oil immediately.
4. After reading the oil level, reinsert the dipstick back into the guide tube and push it all the way in.
For high vehicle loads, for example when driving long distances on highways in the summer or when driving through high mountains, the engine oil level should be
the upper section of the permitted area.
Adding engine oil
WARNING
Engine oil can ignite if it comes into contact with hot engine components. This can cause burns and serious injuries.
Always make sure that the engine oil cap is installed securely on the engine filler opening after adding oil and that the oil dipstick is inserted correctly in
the guide tube. This can prevent engine oil from leaking and coming into contact with hot engine components when the engine is running.
If engine oil spills on cold engine components, it could heat up and ignite when the engine is running.
Only perform these activities in the specified order ⇒
⇒
:
1. Remove the cap on the engine oil filler fig. 162.
2. Top up the engine oil gradually in small quantities, not more than 0.5 l (0.5 quart), or follow the recommendation in the display of the Volkswagen Digital Cockpi
Volkswagen recommends using the approved engine oils in accordance with the respective VW standard.
3. To avoid overfilling, you must wait at least one minute each time you add engine oil so that the engine oil can flow into the oil pan up to the marking on the oil
dipstick.
4. Read the oil level on the dipstick again before adding a little more. Never add too much oil.
When you are done adding oil, the oil level should be in the center of area fig. 163 . The engine oil level must not be in the area fig. 163
5. If you accidentally add too much engine oil and the engine oil level is in area fig. 163
, do not start the engine ⇒
. Contact an authorized Volkswagen
dealer or authorized Volkswagen Service Facility for assistance.
6. Close the cap on the engine oil filler when you are done adding engine oil.
268
7. Insert the oil dipstick all the way into the guide tube. If there is an alignment tab on the top of the engine oil dipstick, make sure it lines up with the notch in the
guide tube, and that the dipstick goes all the way in.
8. Close the hood.
CAUTION
If the engine oil level is too high after refilling, this can cause engine damage.
Do not start the engine, and seek professional assistance.
NOTICE
Using incorrect fluids can result in malfunctions and engine damage.
When topping up fluids, make sure the correct fluids are added to the correct reservoirs.
Volkswagen recommends using the approved engine oils in accordance with the respective VW standard.
If you are not sure where the cap and the oil dipstick are located, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for
assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Engine oil pressure too low
The red warning light blinks. A message is shown in the instrument cluster display.
Do not continue driving! Engine damage could result.
1. Stop the vehicle as soon as it is safe to do so
⇒ Parking.
2. Stop the engine.
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .
4. If the warning light flashes, do not continue driving or let the engine run, even if the oil is at the correct level. Engine damage could result. Contact an authorized
Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Engine oil level very low
The red warning light blinks. A message is shown in the instrument cluster display.
Do not continue driving! Engine damage could result.
1. Stop the vehicle as soon as it is safe to do so
⇒ Parking.
2. Stop the engine.
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .
4. If necessary, top up the engine oil gradually in small quantities (not more than 0.5 l (0.5 qt) in total) or observe the top-up recommendation in the display of the
Volkswagen Digital Cockpit.
5. If the warning light lights up, do not continue driving or let the engine run, even if the oil is at the correct level. Engine damage could result. Contact an
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Engine oil level too low
The yellow indicator light turns on. A message is shown in the instrument cluster display.
1. Stop the vehicle as soon as it is safe to do so
⇒ Parking.
2. Stop the engine.
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .
4. If necessary, top up the engine oil gradually in small quantities (not more than 0.5 l (0.5 qt) in total) or observe the top-up recommendation in the display of the
Volkswagen Digital Cockpit.
5. If the indicator light comes on, do not continue driving or let the engine run, even if the oil is at the correct level. Engine damage could result. Contact an
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Engine oil level too high
The yellow indicator light turns on. A message is shown in the instrument cluster display.
269
1. Stop the vehicle as soon as it is safe to do so
⇒ Parking.
2. Stop the engine.
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .
4. If the engine oil level is too high, do not drive any further or leave the engine running. Engine damage could result. Contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility for assistance.
or
Engine oil system malfunction
The indicator light flashes yellow. A message is shown in the instrument cluster display.
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Engine coolant
Introduction
Only perform work on the engine cooling system if you are familiar with the necessary activities and the general safety precautions, and if the correct operating
equipment, fluids and suitable tools are available. Work performed incorrectly can result in serious injuries ⇒
. Have all work performed by suitably qualified
professionals if necessary. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Information about warning and indicator lights can be found in the troubleshooting section at the end of the chapter
⇒ Troubleshooting.
WARNING
Engine coolant is poisonous!
Only store engine coolant in the sealed original container and in a secure place.
Never use empty food cans, bottles, or other containers to store engine coolant, because someone could drink the engine coolant by mistake.
Store engine coolant out of the reach of children.
Make sure that the correct proportion of engine coolant additive is provided based on the lowest ambient temperature in which the vehicle will be
operated.
In extremely low temperatures, the coolant can freeze and the vehicle could break down. Because the heater will also no longer function in that situation,
vehicle occupants could die of exposure if they do not have sufficient warm clothing.
Coolant and coolant additives can pollute the environment. Catch any leaking operating fluids and dispose of them correctly according to environmental
regulations.
Engine coolant specifications
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40% coolant additive G12evo (TL 744-L).
To protect the engine cooling system, there must always be at least a 40% proportion of coolant additive. If greater freeze protection is needed due to the climate,
the proportion of coolant additive can be increased. However, the proportion of coolant additive must not exceed 55 %, because otherwise the freeze protection will
be reduced and the cooling effect will be decreased.
The engine coolant additive can be recognized by its violet color. The mixture of water and coolant additive provides freeze protection down to -13 °F (-25 °C),
protects the aluminum alloy parts of the cooling system from corrosion, prevents limescale deposits, and increases the boiling point of the coolant.
If the engine coolant is being topped up, a blend of distilled water and at least 40% of the G12evo engine coolant additive must be used to ensure optimum
corrosion protection ⇒
CAUTION
Insufficient freeze protection in the cooling system can cause engine malfunctions, which can result in injuries.
Only use coolant additive approved by the manufacturer.
Make sure the coolant additive is adjusted according to the ambient temperature.
In extremely low temperatures, the coolant can freeze and the vehicle could break down. Because the heater will also no longer function in that situation,
vehicle occupants could die of exposure if they do not have sufficient warm clothing.
NOTICE
The coloring of the engine coolant results from the mixture of the purple coolant additive and distilled water. If the fluid in the coolant expansion tank is not
purple, but for example brown, the engine coolant has been mixed with another non-suitable coolant.
Serious malfunctions or damage to the engine and cooling system could occur!
27
Immediately have the engine coolant changed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer
or authorized Volkswagen Service Facility.
Never mix Genuine Volkswagen coolant additives with coolants that are not approved by Volkswagen when topping up.
Engine coolant and coolant additives can harm the environment. Catch any leaking operating fluids and dispose of them correctly according to environmental
regulations.
Checking and filling engine coolant
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Preparations
1. Parking the vehicle on a level, secure surface.
2. Allow the engine to cool ⇒
3. Open the hood.
The coolant expansion tank is identified with the
red symbol on the cap fig. 164.
Fig. 164 In the engine compartment: cap on the engine coolant expansion tank.
WARNING
Hot steam and hot engine coolant can cause serious burns.
Never open the engine hood if you can see or hear steam or coolant escaping from the engine compartment. Wait until you can no longer see or hear
steam or coolant escaping. Hot components can cause burns if touched.
WARNING
The engine cooling system is under pressure when the engine is hot. Never open the cap on the coolant expansion tank when the engine is hot. Engine coolant
could spray out and cause serious burns or other injuries.
Slowly and very carefully turn the cap counterclockwise while pressing down lightly on the cap.
Always protect your face, hands, and arms from hot coolant or steam by placing a large, thick cloth on the coolant expansion tank cap.
Checking the coolant level
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Fig. 165 In the engine compartment: markings on the engine coolant expansion tank.
When new vehicles are delivered or after repairs to the cooling system, the coolant level may be above the marked area. This is normal. The coolant does not need
to be extracted.
The coolant level cannot be checked exactly for every model, because the view of the fluid level in the coolant expansion tank may be obstructed. If you cannot rea
off the engine coolant level accurately, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
1. When the engine is cold, check the coolant level using the markings on the side of the engine coolant expansion tank fig. 165.
The coolant level must be between the markings.
2. If the fluid level in the coolant expansion tank is below the minimum mark (“min”), have coolant added.
When the engine is warm, the engine coolant level may be slightly above the upper marking.
3. If no coolant is visible in the coolant expansion tank, do not add coolant
⇒
Filling the coolant
1. Carefully unscrew the cap ⇒
2. Only add new coolant that conforms to the Volkswagen specification ⇒ Engine coolant specifications.
If there is no engine coolant available that conforms to the required specification, initially only top up with distilled water. Then have the correct mixture ratio
using the specified coolant additive restored as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility ⇒
3. Top up the engine coolant to the upper fill level marker.
After topping up the engine coolant, the coolant level must be between the markings on the coolant expansion tank fig. 165.
4. Install the cap securely.
5. Check the coolant level after one day. If the level of the engine coolant tank drops below the “min” minimum marking again, contact an authorized Volkswagen
dealer or authorized Volkswagen Service Facility and have the cooling system checked. Volkswagen recommends contacting an authorized Volkswagen dealer
or authorized Volkswagen Service Facility.
6. If there is no engine coolant available that conforms to the specification, do not use any other engine coolant additive in an emergency
⇒
NOTICE
If there is too much engine coolant, it will escape from the cooling system under high pressure when the coolant warms up, which can result in damage.
Do not refill the system with engine coolant above the upper edge of the marked area.
NOTICE
If there is no more engine coolant in the coolant expansion tank, air can get into the cooling system. This could result in damage to the engine.
Stop driving and do not top up with engine coolant.
See an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
272
NOTICE
The chemical components contained in water that is not distilled can cause considerable corrosion damage in the engine. This can cause engine malfunctions.
Only use distilled water for refilling the system!
If water that is not distilled is added, have the fluid in the cooling system changed immediately by a qualified workshop. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
The use of incorrect fluids can cause serious malfunctions and damage to the engine.
When topping up fluids, make sure the correct fluids are added to the correct reservoirs.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Engine coolant
The red warning light blinks. The coolant temperature is too high or the coolant level is too low.
Do not continue driving! Engine damage could result.
1. Stop the vehicle as soon as it is safe to do so
⇒ Parking.
2. Stop the engine.
3. Allow the engine to cool.
4. Check the engine coolant level on the Coolant expansion tank ⇒ Checking and filling engine coolant .
5. If the warning light does not turn off, do not continue driving or let the engine run, even if the engine coolant is at the correct level.
6. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Brake fluid
Introduction
Brake fluid absorbs moisture from the air over the course of time. Too much water in the brake fluid causes damage to the brake system. Water lowers the boiling
point of the brake fluid. If the water content in the brake fluid is too high, vapor lock may form in the brake system during heavy braking and full braking. Vapor lock
reduces the braking efficiency, increases the braking distance considerably, and can lead to a total failure of the brake system. Your own safety and the safety of
others on the road depends on your brake system functioning correctly at all times.
WARNING
Brake fluid is poisonous.
To reduce the risk of poisoning, never store brake fluid in beverage containers or other containers. A person could mistakenly drink from the container,
even if the container is marked.
Always store brake fluid in the sealed original container and keep it out of the reach of children.
NOTICE
Spilled or leaking brake fluid damages vehicle paint and tires.
Immediately wipe up any spilled or leaking brake fluid that comes into contact with vehicle components.
Brake fluid can pollute the environment. Collect spilled brake fluid and dispose of it correctly.
Brake fluid specifications
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Volkswagen has developed a special brake fluid that is optimized for the vehicle's brake system. For optimum performance of the brake system, Volkswagen
recommends only using brake fluid that complies with the “VW standard 501 14”.
Before using brake fluid, check that the brake fluid specification on the bottle matches the vehicle requirements.
Brake fluid that complies with the VW standard 501 14 can be obtained from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If brake fluid that meets this specification is not available and another high-quality brake fluid must therefore be used, brake fluid that complies with the specification
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DIN ISO 4925 or the US Standard FMVSS 116 DOT 4 CLASS 6 can be used.
Not all brake fluids that comply with the requirements of DIN ISO 4925 or US Standard FMVSS 116 DOT 4 CLASS 6 have the same chemical composition. Some
of these brake fluids can contain chemicals that can destroy or damage components of the vehicle brake system over time.
To help ensure that the brake system functions correctly over the long term, Volkswagen recommends using a brake fluid that expressly conforms to the
“VW standard 501 14”.
Brake fluid that complies with the VW standard 501 14 meets the requirements of DIN ISO 4925 or the US Standard FMVSS 116 DOT 4 CLASS 6.
Checking the Brake Fluid
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Preparations
1. Parking the vehicle on a level, secure surface.
2. Open the hood.
Checking the Brake Fluid Level
Fig. 166 In the engine compartment: cap on the brake fluid reservoir (version 1).
Fig. 167 In the engine compartment: cap on the brake fluid reservoir (version 2).
The brake fluid reservoir can be recognized by its cap fig. 166 or fig. 167.
The brake fluid level cannot be checked precisely on all models because the hood or engine components may obstruct the view of the fluid level in the reservoir. If
you cannot read the brake fluid level clearly, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level must always be between the MIN and MAX markings on the brake fluid reservoir
⇒
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The brake fluid level decreases slightly when the vehicle is being used as the brake pads wear and the brakes automatically adjust themselves.
Changing brake fluid
Have the brake fluid changed regularly. An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide information about the interval for
changing the vehicle brake fluid. Only have brake fluid added that meets the required specifications. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Low brake fluid, brake fluid that is too old, or using an incorrect type of brake fluid can cause brake malfunctions or reduced braking efficiency. Hard braking
when the brake fluid is old can cause vapor lock to form in the fluid due to absorbed moisture. Vapor lock reduces the braking efficiency, increases the braking
distance considerably, and can lead to a total failure of the brake system.
Have the brake system and brake fluid level checked or have the brake fluid changed regularly.
Only have new brake fluid added.
Be sure to use the correct brake fluid. Only use brake fluid that expressly complies with the VW standard 501 14. Any other brake fluid or brake fluid that
is not high-quality can impair the braking function and reduce the braking efficiency.
If brake fluid that complies with the VW standard 501 14 is not available and it is absolutely necessary to use a different brake fluid, only use a high-
quality brake fluid that complies with DIN ISO 4925 CLASS 6 or US standard FMVSS 116 DOT 4.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Brake fluid level
The red warning light turns on. The brake fluid level is too low.
Do not continue driving! This could result in the brake failing.
1. Stop the vehicle immediately as soon as it is safe to do so
⇒ Parking.
2. Check the brake fluid level.
3. If the brake fluid level is too low, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
12 V vehicle battery
Introduction
The 12-volt vehicle battery is a component of the electrical system and serves to supply energy to the vehicle. During maintenance procedures, the 12 V vehicle
battery is checked and replaced if necessary.
You may only perform procedures on the electrical system yourself if you are familiar with the necessary activities and the general safety precautions, and if the
correct operating equipment and fluids and suitable tools are available. Work performed incorrectly can result in serious injuries ⇒
. Have all work performed by
suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Information about warning and indicator lights can be found in the troubleshooting section at the end of the chapter
⇒ Troubleshooting.
Battery switch-off in an accident with triggering of the airbag
In vehicles with a 12 V vehicle battery in their vehicle interior or luggage compartment, the electrical connection to the 12 V vehicle battery is pyrotechnically
disconnected in an accident with airbag deployment. This prevents a short circuit. For more information on the installation location of the vehicle battery, refer to
section → page , Checking the 12 V vehicle battery acid level .
Detailed warnings for the 12 V vehicle battery
Always wear eye protection. Battery acid is highly corrosive. Always wear protective gloves and eye protection.
Fire, sparks, open flame, and smoking
are forbidden. A highly explosive mixture of gases forms when charging the 12 V vehicle battery.
Always keep children away from battery acid and the 12
V vehicle battery. Always heed the Owner's Manual.
WARNING
Performing work on the 12 V vehicle battery and the electrical system can cause serious injuries, fires, or electric shocks.
Always read and observe the following warnings and safety precautions.
Before performing any work on the 12 V vehicle battery, switch off the ignition and all electrical equipment and disconnect the 12 V battery negative
cable.
Always keep children away from battery electrolyte and the 12 V vehicle battery.
Always wear eye protection and safety gloves.
When handling 12 V vehicle batteries, always protect your hands, arms, and face from spraying battery acid.
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Never short circuit the battery terminals.
Never use a damaged 12 V vehicle battery. Replace a damaged 12 V vehicle battery immediately.
Never use a frozen 12 V vehicle battery. A drained 12 V vehicle battery can freeze at temperatures around 32 °F (0 °C). Replace the 12 V vehicle battery
immediately.
WARNING
When working on the 12 V vehicle battery, a highly explosive mixture of gas builds up, which is flammable and can cause serious injuries. Sparks could form
and ignite the flammable gas that is released by the 12 V vehicle battery.
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.
Avoid creating sparks when working with wires and electrical equipment or when discharging static electricity.
WARNING
California Proposition 65 Warning.
This product can expose you to chemicals including lead and lead components, which are known to the State of California to cause cancer and birth
defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
NOTICE
UV rays can damage the battery housing.
Do not expose the 12 V vehicle battery to direct sunlight for a long period of time.
NOTICE
The 12 V vehicle battery could freeze and be destroyed.
Protect the 12 V vehicle battery against freezing temperatures if the vehicle is parked for long periods of time.
After starting the engine when the 12-volt vehicle battery is severely drained or when it has been replaced or jump-started, the system settings (time, date,
personal convenience settings, and programming) and user profiles may be changed or erased. Check and correct the settings after the 12 V vehicle battery is
sufficiently recharged.
Checking the 12 V vehicle battery acid level
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
Check the acid level of the 12 V vehicle battery regularly if mileage is high, in countries with warm climates, or if the 12 V vehicle battery is old. Otherwise, the 12 V
vehicle battery is maintenance-free.
12 V vehicle battery location
The 12 V vehicle battery is located in the engine compartment.
Preparations
1. Prepare the vehicle for work in the engine compartment.
2. Wear suitable eye protection and safety gloves.
3. Open the hood.
Checking the battery acid level
WARNING
Performing work on the 12 V vehicle battery can cause serious injuries to skin and eyes, explosions or electric shocks.
Never use open flames or smoldering objects to provide lighting.
When handling 12 V vehicle batteries, always protect your hands, arms, and face from spraying battery acid.
Never open a 12 V vehicle battery.
Never tilt the 12 V vehicle battery. Acid can leak out of the vent openings.
If battery acid comes into contact with the skin or eyes, rinse the affected area immediately with cold water for several minutes. Then consult a doctor
immediately.
Consult a doctor immediately if battery acid is swallowed.
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Depending on the vehicle equipment, an additional bracket must be removed to see the viewing window. An additional tool that is not available in the vehicle tool ki
is required to do this. Always have the acid level of the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Fig. 168 On the top of the 12 V vehicle battery: Window (general example).
Make sure there is enough lighting to clearly see the color indicator in the circular window on the top of the 12 V vehicle battery fig. 168.
The color indicator in the circular window changes depending on the acid level in the 12 V vehicle battery.
Light yellow or colorless
The 12 V vehicle battery acid level is too low. Have the 12 V vehicle battery replaced by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Blac
The 12 V vehicle battery acid level is OK.
The acid level of 12 V vehicle batteries labeled AGM cannot be checked for technical reasons. Suitably qualified professionals can inspect the battery. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Charging, replacing, disconnecting, or connecting the 12 V vehicle battery
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
If you suspect that the 12 V vehicle battery is damaged or malfunctioning, see suitably qualified professionals to have the 12 V vehicle battery checked. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Charging the 12 V vehicle battery
The 12 V vehicle battery should be charged by suitably qualified professionals because the 12 V vehicle battery that is installed at the factory requires a charging
process where the voltage is limited ⇒ . Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Replacing the 12 V vehicle battery
The 12 V vehicle battery is designed to fit the location where it is installed and is equipped with safety features. If a 12 V vehicle battery needs to be replaced, have
the replacement part fitted by qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility. Check with qualified professionals to find out the component information regarding size and the required maintenance, performance, and safety features.
They must possess the necessary technical documentation and equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. The vent opening on the 12 V vehicle battery must always be located on the negative terminal side. The vent opening on the positive
terminal side must always be sealed ⇒
Only use a maintenance-free 12 V vehicle battery that conforms to the TL 825 06 and VW 7 50 73 standards. These standards must be from October 2014 or later.
Always have the 12 V vehicle battery replaced by qualified professionals because the vehicle electronics must be adapted as part of the replacement. Only qualified
professionals have the necessary equipment to perform the adaptation and have access to the correct replacement batteries.
Disconnecting the 12 V vehicle battery
If the 12 V vehicle battery must be disconnected from the vehicle electrical system, note the following:
1. Switch off all electrical consumers.
2. Unlock the vehicle before disconnecting the battery. Otherwise, the anti-theft alarm system will be triggered.
3. Disconnect the negative cable first, and then the positive cable
⇒
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Connecting the 12 V vehicle battery
If the 12 V vehicle battery must be connected to the vehicle electrical system, note the following:
1. Switch off all electrical consumers.
2. Connect the positive cable first, and then the negative cable
⇒
Various indicator lights may turn on after connecting the 12 V vehicle battery and switching the ignition on. They will turn off after driving a short distance at a speed
of approximately 10-12 mph (15-20 km/h). If the indicator lights light up and remain on, contact an authorized Volkswagen dealer or authorized Volkswagen
Service Facility and have the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the 12 V vehicle battery was disconnected for a long period of time, the next scheduled maintenance may not display correctly or it may not be calculated correctl
⇒ Service interval display. Follow the maximum permissible maintenance interval ⇒ Maintenance.
Vehicles with a starter button: If the ignition cannot be switched on after connecting the 12 V vehicle battery, carry out the following activities:
1. Lock and unlock the vehicle from the outside.
2. Try to switch the ignition on again.
3. If the ignition will not switch on, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Automatic equipment deactivation
If the ignition is switched on for a very long time when the engine is off or the parking light is switched on when parking for a very long time, the intelligent power
management cannot always prevent the 12 V vehicle battery from being drained.
If the 12 V vehicle battery is under a heavy load, the intelligent power management will automatically begin certain measures to prevent the 12 V vehicle battery
from draining.
The idle speed will be increased so that the alternator delivers more power.
If necessary, equipment that uses a lot of power will have its performance limited or will be switched off.
The power supply to the 12 V socket will be interrupted temporarily when the engine is started.
12 V Vehicle Battery Draining
If the battery is drained, it may not be possible to start the engine. The 12 V vehicle battery will be drained in the following situations:
If the vehicle is parked for long periods of time without running the engine, especially if the ignition is on.
If electrical equipment is used when the ignition is switched off.
WARNING
Securing the vehicle battery incorrectly or using the wrong 12 V vehicle battery can cause short circuits, fires, and serious injuries.
Always use maintenance-free and leak-proof 12 V vehicle batteries that have the same characteristics, specifications, and dimensions as the 12 V
vehicle battery that was installed at the factory.
WARNING
A highly explosive mixture of hydrogen gas can form when charging the 12 V vehicle battery.
Only charge 12 V vehicle batteries in well-ventilated areas.
Never charge a frozen or thawed 12 V vehicle battery. A drained 12 V vehicle battery can freeze at temperatures around 32 °F (0 °C).
Always replace the 12 V vehicle battery if it freezes.
WARNING
A highly explosive mixture of gas forms in the 12 V vehicle battery when operating the vehicle.
For vehicles with the 12 V vehicle battery in the vehicle interior or luggage compartment, ensure that the degassing hose is connected to the 12 V vehicle
battery correctly. The degassing hose must always be connected to the negative terminal side of the 12-volt vehicle battery. If there is an opening on the
positive terminal side of the 12-volt vehicle battery, it must always be capped.
CAUTION
Cables that are connected incorrectly can cause a short circuit. This may damage the on-board electronics.
Connect the positive cable first and then the negative cable.
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NOTICE
The electrical system or electrical components could be damaged and electrical malfunctions could result.
Never connect or disconnect the 12 V vehicle batteries when the ignition is on or the engine is running.
Never connect accessories that provide power, such as solar panels or battery chargers, to the 12 V socket in order to charge the 12 V vehicle battery.
Never use a 12 V vehicle battery that does not conform to the vehicle specifications.
12 V vehicle batteries can contain toxic substances such as sulfuric acid and lead. Dispose of 12 V vehicle batteries correctly.
Battery acid can pollute the environment. Collect spilled battery acid and dispose of it correctly.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Safety precautions for working in the engine compartment .
12-volt power supply
The red warning light turns on. A message is shown in the instrument cluster display.
Do not continue driving! Possible failure of the electrical system.
1. Stop the vehicle immediately and park it safely.
2. Turn off electrical equipment that is not needed.
3. Switch the ignition off.
4. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
If the red warning light comes on, the start-stop system is switched off. The start-stop system will only be automatically switched on again after the engine is
restarted.
12-volt power supply
The yellow indicator light turns on. A message is shown in the instrument cluster display.
Messages about the battery charge level of the 12 V vehicle battery.
1. Let the engine run so that the 12 V vehicle battery can be recharged.
2. If the message about the battery charge level of the 12 V vehicle battery does not turn off after a few minutes despite the measures having been taken, then
contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Messages about the 12 V power supply.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
If the yellow indicator light lights up, the start-stop system will not be able to start the engine. If the yellow indicator light has turned off, the 12 V vehicle battery has
sufficient battery charge level to automatically restart the engine.
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Wheels and tires
Introduction
Tires are the part of the vehicle that are under the most demand yet are the most underestimated. Tires are extremely important, because the small running surface
on the tires is the only point of contact that the vehicle has with the road.
The tire and rim combinations approved by Volkswagen are specifically designed for each other.
The service life of the tire depends on the tire pressure, the driving style, the way the tires are handled, and correct mounting of the tire.
Rims, tires and wheel bolts
Rims, tires, and wheel bolts are determined based on the vehicle model. Whenever another rim is installed, the wheel bolts to be used must have the correct length
and bolt head shape. This ensures that the brakes can work correctly and that the vehicle drives smoothly and safely. For technical reasons, standard rims from
other vehicles cannot be used. Under certain circumstances, this may even apply to rims for the same vehicle model. You must consult a suitably qualified
professional to replace rim/tire combinations. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The correct wheel bolts must always be used for each vehicle model, and these bolts must always be tightened to the correct torque
⇒ Wheel bolts.
WARNING
New tires or tires that are old, worn, or damaged cannot provide the maximum vehicle control and braking effect.
Handling wheels and tires incorrectly can reduce driving safety and cause accidents and serious injuries.
For all four wheels, use only radial tires of the same design, size (rolling circumference), and tread pattern.
You must break in new tires because they have reduced traction and braking efficiency when they are new. To reduce the risk of accidents and serious
injuries, drive carefully during the first 370 miles (600 km).
Regularly check the tire pressure when the tires are cold and always maintain the specified pressure. If the tire pressure is too low, the tire can heat up so
much while driving that the tread separates or the tire ruptures.
Check the tires regularly for damage and wear.
Never drive with tires that are damaged (punctured, cut, cracked, or bulging) or worn. Driving with tires in this condition can cause tire blowouts,
accidents, and serious injuries. Replace worn or damaged tires immediately.
Never exceed the maximum permissible speed and tire load specified for the tires fitted to your vehicle.
The effectiveness of the driver assistance systems and the braking assistance systems depends on tire traction.
If there are unusual vibrations or if the vehicle pulls to one side while driving, stop immediately and check the wheels and tires for damage.
To reduce the risk of loss of vehicle control, accidents, and serious injuries, never loosen the bolts on rims with a bolted rim ring.
Do not use any wheels or tires if you do not know how they have been used in the past. Used wheels and tires may be damaged, even if this damage is
not visible, and could lead to tire damage, tire failure or loss of vehicle control.
Old tires can lose pressure suddenly at high speeds or fail and cause accidents and serious injuries. This is true even if the tires have not been used yet.
Only use tires that are more than six years old if absolutely necessary and drive with extreme caution if doing so.
WARNING
If the wheel bolts are not tightened correctly or are missing, the wheels could become loose and lead to loss of vehicle control, accidents, and serious injuries.
Never drive with missing or loose wheel bolts.
Always use wheel bolts that are correct for the rim and the vehicle model.
Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then
have the tightening torque checked as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Improper installation of the tires on the rim can cause tires to suddenly lose air or go flat while driving and damage the rim. This can cause accidents and fatal
injuries.
Always have tires installed on the rim by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Taking care of wheels and tires
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Handling tires
Preventing damage to the tires
Always drive over curbs and other low obstacles slowly and at a right-angle so that both front wheels come into contact with the obstacle at the same time.
Check the tire pressure regularly.
Check tires regularly for damage, e.g. punctures.
Never exceed the load index and maximum speed of the tire ⇒ Tire labeling and tire classifications.
Have damaged or worn rims replaced immediately ⇒ Troubleshooting.
Protect tires from coming into contact with corrosive materials such as grease, oil, gasoline, and brake fluid
⇒
Replace missing dust caps on the valves immediately.
Remove any objects provided they have not punctured the inside of the tire ⇒ Troubleshooting.
Pay attention to all warnings issued by the Tire Pressure Monitoring System
⇒ Troubleshooting the Tire Pressure Monitoring System .
WARNING
Corrosive fluids and materials can cause visible and invisible damage to the tires, which can cause the tires to fail.
Always keep chemicals, oils, grease, fuel, brake fluid, and other corrosive materials away from the tires.
Storing tires
Only store tires in a cool, dry location that is as dark as possible.
Do not stand tires that are mounted on rims up vertically.
Protect tires that are not mounted on rims from dirt with suitable covers and store them standing on the tread surface.
Tires that are more than six years old
Tires age due to physical and chemical processes that affect their function. Tires that have been stored and unused for long periods of time age more quickly than
tires that are used continuously.
Volkswagen recommends replacing tires that are more than six years old with new tires. This even applies to tires that may appear to be usable and whose tread
depth is still greater than the minimum requirement ⇒
Winter and all season tires lose their characteristics to a large extent due to aging, regardless of the remaining tread depth.
The age of the tire can be determined based on the production date ⇒ Tire labeling and tire classifications.
WARNING
Old tires can lose pressure suddenly at high speeds or fail and cause accidents and serious injuries. This is true even if the tires have not been used yet.
Only use tires that are more than six years old if absolutely necessary and drive with extreme caution if doing so.
New tires
Drive particularly carefully during the first 370 mi (600 km) with new tires because they must be broken in. Tires that have not been broken in yet have reduced
gripping abilities and braking efficiency ⇒
Only use tires with the same design and as close to the same construction, size (rolling circumference) and tread pattern as possible on all four wheels.
The tread depth of new tires may vary between tire models and manufacturers due to different design features and tread designs.
WARNING
New tires must be broken in because they have reduced traction and braking efficiency when they are new.
To reduce the risk of accidents and serious injuries, drive carefully during the first 370 miles (600 km).
The size specifications for new tires may vary significantly from the actual tire dimensions for different tire brands.
Replacing tires
At a minimum, replace both tires on a single axle.
Only replace old tires with tires that have been approved by Volkswagen for your vehicle model.
Never use tires whose size exceeds the measurement of tires that are approved by Volkswagen
⇒
Recalibrating the Tire Pressure Monitoring System
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The Tire Pressure Monitoring System must be recalibrated each time one or more wheels is replaced. This also applies if the tires are rotated, for example from fron
to back ⇒ Tire Pressure Monitoring System.
WARNING
Tires must have enough clearance from vehicle components. If there is not enough clearance, tires could rub against components of the suspension, the body,
and the brake lines, which can cause the brake system to fail, the tread to separate, and the tire to fail.
The actual dimensions of the tires must not exceed the dimensions of the tire manufacturers approved by Volkswagen, and the tires must not rub against
other components of the vehicle.
NOTICE
Avoid strong impacts and drive around obstacles where possible. The risk of tire damage is especially great if driving over potholes and curbs. Damage to the
tires and rims can result.
NOTICE
Do not damage the valves when replacing tires. Never drive without caps on the valves. The valves could be damaged.
Always dispose of old tires correctly and according to regulations.
If the spare wheel is different from the regular vehicle wheels, e.g. in the case of winter tires or a temporary spare wheel, only use the spare wheel temporarily
and in the event of a breakdown, and drive especially carefully. Replace the compact spare wheel with a regular wheel as soon as possible.
Using tires approved by Volkswagen ensures that the dimensions will fit correctly on your vehicle. If other tires are used, the seller must provide a certificate
from the tire manufacturer stating that the tires are suitable for the vehicle. Keep the certificate stored safely in the vehicle.
Handling rims
Preventing damage to the rims
Missing hubcaps can cause damage to the rims and wheel bolts.
Missing hubcaps can cause damage to the rims and wheel bolts.
Always install missing hubcaps before driving.
Always drive over curbs and other low obstacles slowly and at a right-angle so that both front wheels come into contact with the obstacle at the same time.
Replace missing dust caps on the valves immediately.
Check the tire pressure regularly.
Rims with bolted rim ring or accent elements
Rims with a bolted rim ring or accent element consist of multiple pieces. These pieces are connected together with special bolts. Damaged rims must be replaced
and may only be repaired by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Rim identification
In some countries, new rims must include information about certain properties. The following information may be on the rim:
Seal of conformity
Rim size
Manufacturer or brand name
Production date (month/year)
Country of origin
Serial number
Raw material batch number
Commodity code
WARNING
Using unsuitable or damaged rims can impair driving safety and cause accidents and serious injuries.
Only use rims permitted for the vehicle.
Check the rims regularly for damage and replace them if necessary.
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