Volkswagen New Beetle. Manual - part 466

 

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Volkswagen New Beetle. Manual - part 466

 

 

Fig. 86: Identifying Telematic System Component 
Courtesy of VOLKSWAGEN UNITED STATES, INC. 

TELEMATIC CONTROL HEAD - ONSTAR(R) CONTROL BUTTONS, DESCRIPTION 

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

The telematics control head is integrated to the interior rear view mirror. The control head contains three 
separate buttons as well as a system telematics indicator lamp (LED). 

The OnStar(R) ("On*") button is used to contact the OnStar(R) call center to request various convenience 
services. It is also used to initialize/activate the owner's subscription to OnStar(R) services and/or update the 
customer's account in the event that the Telephone/Telematics Control Module requires replacement. 

The Emergency button is used to contact the OnStar(R) call center to request emergency services such as fire 
department, police etc. 

The Communication ("DOT") button is used to end a call to the OnStar(R) call center, place or answer personal 
calls or cancel a call if one of the other buttons is accidentally pressed. 

For complete system operation details, See Volkswagen Telematics by OnStar(R) & Owner's Manual. 

TELEMATIC CONTROL HEAD - ONSTAR(R) TELEMATICS INDICATOR LAMP, DESCRIPTION 

The telematics indicator lamp is located between the OnStar(R) and Emergency buttons. The green light comes 
on after a self-check routine is performed (approx. 10-15 seconds after ignition is switched on). 

Indications: 

z

Green: Indicates system has passed self-test and is ready to place or receive calls. Light remains on even 
in areas without cellular coverage.  

z

Blinking green: Indicates a call has been initiated or is in progress.  

z

Red: Indicates system has not passed self-test or indicates system malfunction.  

TELEMATIC CONTROL HEAD -E264-, REMOVING AND INSTALLING 

Removing 

z

Remove Interior rear view mirror 

See INTERIOR REAR VIEW MIRROR, REMOVING AND INSTALLING . 

NOTE:

Use of certain OnStar(R) services requires a subscriber's Personal 
Identification Number(s) (PIN).

NOTE:

Additional information and system troubleshooting using telematics indicator 
lamp, See TELEMATICS SYSTEM, TROUBLESHOOTING USING TELEMATICS 
INDICATOR LAMP .

NOTE:

Before beginning repairs on the electrical system, disconnect battery! See 
BATTERY, DISCONNECTING AND RECONNECTING .

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

Installing 

Install in reverse order of removal. 

z

Check telematic system coding and recode if necessary, See TELEMATIC CONTROL MODULE -
J499-, CODING
 .  

TELEMATIC CONTROL MODULE -J499-, REMOVING AND INSTALLING 

Fig. 87: Telematic Control Module 
Courtesy of VOLKSWAGEN UNITED STATES, INC. 

CAUTION: Telematic control head buttons cannot be removed, dismantled or 

serviced separately. Should malfunctions occur, replace complete control 
head.

NOTE:

z

If the telematic control module is replaced, the OnStar(R) system needs to 

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

Removing 

z

Remove right rear side panel trim 

See SIDE PANEL TRIM, REMOVING AND INSTALLING . 

z

Remove speaker retaining bracket -1-.  

z

Disconnect electrical connector behind speaker -2-. 

be reconfigured, See TELEMATIC CONTROL MODULE -J499-, 
RECONFIGURING .  

z

DO NOT exchange Telephone/Telematic Control Modules between 
vehicles! Each module contains specific Station Identification (STID) and 
Electronic Serial Number (ESN) data unique to the VIN. This data is used 
by OnStar(R) and National Cellular Telephone Network to identify the 
vehicle and administer the customer's account.  

z

Using the VAS 5051 Vehicle Diagnostic Testing and Information system in 
operating mode "Guided Fault Finding, and function" -J499- Telematic 
control module, replacing" it is possible to read the telematic control 
module coding from the existing module before removal. Note code prior 
to removal in order input code into replacement control module.  

NOTE:

Before beginning repairs on the electrical system, disconnect battery! See 
BATTERY, DISCONNECTING AND RECONNECTING .

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

 

 

 

 

 

 

 

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