Volkswagen New Beetle. Manual - part 465

Fig. 85: Inserting CD Changer Removal Tools Into CD Changer 
Courtesy of VOLKSWAGEN UNITED STATES, INC. 

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Lift CD player from console using handles on tool 3316.  

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If it is necessary to disconnect the electrical connections, remove right console side cover trim 

See STORAGE, COVERS AND TRIMS . 

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Disconnect electrical harness connections.  

TELEMATICS 

GENERAL INFORMATION 

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

Before troubleshooting or servicing, technicians must be familiar with all telematics functions, operating 
specifics and the particular service plan which the customer subscribes to. 

Refer to "Volkswagen Telematics by On Star(R)" Self Study Program (SSP) and "Volkswagen Telematics by 
OnStar(R) Owner's Manual and/or OnStar(R) "Quick Reference Guide" to become familiar with applicable 
features and functions. 

Telematics, technical features 

Telematics is an in-vehicle communication system that uses cellular and Global Positioning System (GPS) 
technologies to provide the customer with safety, security and convenience services. 

GPS is a "constellation" of 24 satellites that orbit the earth and constantly broadcast radio signals. The 
Telematics/Telephone Control Module receives GPS data, decodes it, and transmits the vehicle's location to the 
service provider's call center via the national cellular network. 

Telematics services for Volkswagen customers are provided by On Star(R) via a dedicated call center. Service 
plans may provide route directions and concierge services as well as emergency or vehicle repair services. For 
details, See Volkswagen Telematics by OnStar(R); Owner's Manual. 

Utilization of available Telematics services/features take place via customer's voice control, See Volkswagen 
Telematics by OnStar(R); Owner's Manual. 

Upon customer request, the Volkswagen Telematics by OnStar(R) call center can remotely perform or activate 
the following vehicle functions: 

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Lock vehicle  

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Unlock vehicle  

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Activate Hazard Lights  

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Activate horn  

During events where the Airbag Control Module processes a crash signal, the vehicle hazard lights are activated 
and the doors are unlocked via the respective door control modules. In addition, the telematics system 
automatically places an emergency call to the OnStar(R) call center.

CAUTION: Before beginning repairs on the electrical system: 

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Obtain the anti-theft radio security code.  

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Switch off all electrical consumers.  

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Switch ignition off and remove ignition key.  

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Disconnect negative (-) battery terminal.  

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When disconnecting and reconnecting battery terminals, observe all 
applicable Notes and torque specifications, as well as instructions on 
performing OBD program and electrical system function checks as 
specified.  

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

Telematics hardware includes the driver operated telematics control head (which contains the OnStar(R) control 
buttons and telematics indicator lamp), microphone, roof mounted GPS/Cellular antenna and 
Telematics/Telephone Control Module (with supporting software) and related wiring. 

All telematics components are factory installed/integrated into the vehicle electrical system. 

Telematics system/component overview, see Telematic system, component overview . 

ON BOARD DIAGNOSTIC (OBD) 

The telematics system has extensive On Board Diagnostic (OBD) capabilities. 

The Telematics/Telephone Control Module has a Diagnostic Trouble Code (DTC) memory. If a malfunction 
occurs in one of the components or wires which is monitored by the system, a record of the type of malfunction 
is stored in DTC memory. OBD program functions are performed using VAS 5051 Vehicle Diagnostic Testing 
and Information System in mode "Guided Fault Finding". 

TELEMATIC SYSTEM, COMPONENT OVERVIEW 

1. Antenna -R11-, Antenna Amplifier -R24- and Antenna for Navigation System (GPS) -R50- 

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On roof, rear  

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Removing and installing, See GPS/Telematics antenna, removing and installing .  

2. Dual Horn Auxiliary Relay -J733- 

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On 13-position auxiliary relay panel, above relay panel.  

3. Auxiliary Emergency Flasher Relay -J517- 

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On 13-position auxiliary relay panel, above relay panel.  

4. Warning Lamp Auxiliary Relay -J734- 

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On 13-position auxiliary relay panel, above relay panel.  

5. Telephone Microphone -R38- 

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Integrated with front interior light module.  

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Removing and installing, See TELEPHONE MICROPHONE -R38-, REMOVING AND 
INSTALLING .  

6. Telematic Control Head -E264- 

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Integrated with rear view mirror.  

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OnStar(R) buttons, description, See TELEMATIC CONTROL HEAD - ONSTAR(R) 
CONTROL BUTTONS, DESCRIPTION .  

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Includes telematics indicator lamp -7-.  

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Removing and installing, See TELEMATIC CONTROL HEAD -E264-, REMOVING AND 
INSTALLING .  

7. Telematics Indicator Lamp -K186- 

NOTE:

The following list refers to items in Fig. 86 .

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

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In Telematic Control Head.  

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LED indicates telematic system operational status. Description, See TELEMATIC CONTROL 
HEAD - ONSTAR(R) TELEMATICS INDICATOR LAMP, DESCRIPTION .  

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Telematic system, troubleshooting using telematics indicator lamp, See TELEMATICS 
SYSTEM, TROUBLESHOOTING USING TELEMATICS INDICATOR LAMP .  

8. Radio -R- 

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In center console.  

9. Telematic Control Module -J499- 

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Installed behind right rear side panel trim under rear speaker.  

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Removing and installing, See TELEMATIC CONTROL MODULE -J499-, REMOVING AND 
INSTALLING .  

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Control module multi-pin connector terminal assignments, See TELEMATIC CONTROL 
MODULE -J499- MULTI-PIN CONNECTOR ASSIGNMENTS .  

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle