Volkswagen New Beetle. Manual - part 399

 

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Volkswagen New Beetle. Manual - part 399

 

 

Telematics hardware includes the driver operated telematics control head (which contains the OnStar(R) control 
buttons and telematics indicator lamp), microphone, roof mounted GPS/Cellular antenna and 
Telematics/Telephone Control Module (with supporting software) and related wiring. 

All telematics components are factory installed/integrated into the vehicle electrical system. 

Telematics system/component overview, see Telematic system, component overview . 

ON BOARD DIAGNOSTIC (OBD) 

The telematics system has extensive On Board Diagnostic (OBD) capabilities. 

The Telematics/Telephone Control Module has a Diagnostic Trouble Code (DTC) memory. If a malfunction 
occurs in one of the components or wires which is monitored by the system, a record of the type of malfunction 
is stored in DTC memory. OBD program functions are performed using VAS 5051 Vehicle Diagnostic Testing 
and Information System in mode "Guided Fault Finding". 

TELEMATIC SYSTEM, COMPONENT OVERVIEW 

1. Antenna -R11-, Antenna Amplifier -R24- and Antenna for Navigation System (GPS) -R50- 

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On roof, rear  

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Removing and installing, See GPS/Telematics antenna, removing and installing .  

2. Dual Horn Auxiliary Relay -J733- 

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On 13-position auxiliary relay panel, above relay panel.  

3. Auxiliary Emergency Flasher Relay -J517- 

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On 13-position auxiliary relay panel, above relay panel.  

4. Warning Lamp Auxiliary Relay -J734- 

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On 13-position auxiliary relay panel, above relay panel.  

5. Telephone Microphone -R38- 

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Integrated with front interior light module.  

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Removing and installing, See TELEPHONE MICROPHONE -R38-, REMOVING AND 
INSTALLING
 .  

6. Telematic Control Head -E264- 

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Integrated with rear view mirror.  

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OnStar(R) buttons, description, See TELEMATIC CONTROL HEAD - ONSTAR(R) 
CONTROL BUTTONS, DESCRIPTION
 .  

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Includes telematics indicator lamp -7-.  

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Removing and installing, See TELEMATIC CONTROL HEAD -E264-, REMOVING AND 
INSTALLING
 .  

7. Telematics Indicator Lamp -K186- 

NOTE:

The following list refers to items in Fig. 86 .

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

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In Telematic Control Head.  

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LED indicates telematic system operational status. Description, See TELEMATIC CONTROL 
HEAD - ONSTAR(R) TELEMATICS INDICATOR LAMP, DESCRIPTION
 .  

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Telematic system, troubleshooting using telematics indicator lamp, See TELEMATICS 
SYSTEM, TROUBLESHOOTING USING TELEMATICS INDICATOR LAMP
 .  

8. Radio -R- 

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In center console.  

9. Telematic Control Module -J499- 

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Installed behind right rear side panel trim under rear speaker.  

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Removing and installing, See TELEMATIC CONTROL MODULE -J499-, REMOVING AND 
INSTALLING
 .  

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Control module multi-pin connector terminal assignments, See TELEMATIC CONTROL 
MODULE -J499- MULTI-PIN CONNECTOR ASSIGNMENTS 
.  

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

Fig. 86: Identifying Telematic System Component 
Courtesy of VOLKSWAGEN UNITED STATES, INC. 

TELEMATIC CONTROL HEAD - ONSTAR(R) CONTROL BUTTONS, DESCRIPTION 

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

The telematics control head is integrated to the interior rear view mirror. The control head contains three 
separate buttons as well as a system telematics indicator lamp (LED). 

The OnStar(R) ("On*") button is used to contact the OnStar(R) call center to request various convenience 
services. It is also used to initialize/activate the owner's subscription to OnStar(R) services and/or update the 
customer's account in the event that the Telephone/Telematics Control Module requires replacement. 

The Emergency button is used to contact the OnStar(R) call center to request emergency services such as fire 
department, police etc. 

The Communication ("DOT") button is used to end a call to the OnStar(R) call center, place or answer personal 
calls or cancel a call if one of the other buttons is accidentally pressed. 

For complete system operation details, See Volkswagen Telematics by OnStar(R) & Owner's Manual. 

TELEMATIC CONTROL HEAD - ONSTAR(R) TELEMATICS INDICATOR LAMP, DESCRIPTION 

The telematics indicator lamp is located between the OnStar(R) and Emergency buttons. The green light comes 
on after a self-check routine is performed (approx. 10-15 seconds after ignition is switched on). 

Indications: 

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Green: Indicates system has passed self-test and is ready to place or receive calls. Light remains on even 
in areas without cellular coverage.  

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Blinking green: Indicates a call has been initiated or is in progress.  

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Red: Indicates system has not passed self-test or indicates system malfunction.  

TELEMATIC CONTROL HEAD -E264-, REMOVING AND INSTALLING 

Removing 

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Remove Interior rear view mirror 

See INTERIOR REAR VIEW MIRROR, REMOVING AND INSTALLING . 

NOTE:

Use of certain OnStar(R) services requires a subscriber's Personal 
Identification Number(s) (PIN).

NOTE:

Additional information and system troubleshooting using telematics indicator 
lamp, See TELEMATICS SYSTEM, TROUBLESHOOTING USING TELEMATICS 
INDICATOR LAMP .

NOTE:

Before beginning repairs on the electrical system, disconnect battery! See 
BATTERY, DISCONNECTING AND RECONNECTING .

 

2003 Volkswagen New Beetle GLS 

1998-2004 ACCESSORIES & EQUIPMENT Radio, Telephone, Navigation, Trip Computer - New Beetle

  

 

 

 

 

 

 

 

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