Vauxhall Combo E (2023 year). Manual in english - page 12

 

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Vauxhall Combo E (2023 year). Manual in english - page 12

 

 

358

Customer information

Notice

The availability of these over-the-air

vehicle software updates varies by

vehicle and country. Find more

information on our website.

Remote device management and

remote software and firmware

updates

As an integral part of the service

related to the performance of

subscribed connected service

contracts, necessary device

management and necessary

software and firmware updates

related to the software and firmware

for the named connected service will

be performed remotely, in particular

by using over-the-air technology.
For this, a secure radio network

connection between the vehicle and

the device management server will be

established when ignition is switched

on and a mobile network is available.

Depending on the equipment of the

vehicle, connection configuration

must be set to Connected vehicle to

allow the establishment of the radio

network connection.

Irrespective of a valid connected

service subscription, remote product

security or product safety related

device management and software

and firmware updates will be

performed when the processing is

necessary for the compliance with a

legal obligation to which the

manufacturer is subject (e.g.

applicable product liability law,

emergency call regulation) or when

the processing is necessary in order

to protect the vital interests of the

respective vehicle users and

passengers.
The establishment of a secure radio

network connection and the related

remote updates are not affected by

privacy settings and will be performed

in principal after an initiation by the

vehicle user following a respective

notification.
The system is able to notify receipt of

an update as soon as it is connected

to an exterior Wi-Fi network or a

mobile network. Large updates are

downloaded only via the Wi-Fi

network.

The availability of an update is

notified on the Info Display at the end

of a trip with an option of immediate

installation or postponement of

installation.
The installation time is variable and

can take several minutes with a

maximum of about 30 minutes. A

notification will give an estimate of the

duration and a description of the

update.
Updates can be checked manually

via the Info Display. Follow the on-

screen prompts in the respective

menu.
Info Display 

3

 102.

Notice

Steps for downloading and installing

updates may vary by vehicle.

For safety reasons and because it

requires sustained attention by the

driver, the installation must be carried

out with the ignition on without

starting the engine. The installation

cannot be carried out in the following

cases:

● engine running
● emergency call in progress

Customer information

359

● insufficient vehicle battery

charge

● charging the vehicle's high

voltage battery

Notice

During the installation process, the

vehicle may not be operational.

If the update has failed, seek the

assistance of a workshop.

Registered trademarks

Apple Inc.

Apple CarPlay™ is a trademark of

Apple Inc.
App Store

®

 and iTunes Store

®

 are

registered trademarks of Apple Inc.
iPhone

®

, iPod

®

, iPod touch

®

, iPod

nano

®

, iPad

®

 and Siri

®

 are registered

trademarks of Apple Inc.
Bluetooth SIG, Inc.

Bluetooth

®

 is a registered trademark

of Bluetooth SIG, Inc.
DivX, LLC

DivX

®

 and DivX Certified

®

 are

registered trademarks of DivX, LLC.

Google Inc.

Android™ and Google Play™ Store

are trademarks of Google Inc.
Verband der Automobilindustrie e.V.

AdBlue

®

 is a registered trademark of

the VDA.

Vehicle data recording

and privacy

Emergency call data

recording and privacy

Data processing

All processing of personal information

by the emergency call function

complies with the framework for

protection of personal information

established by regulation 2016/679

(GDPR) and directive 2002/58/EC of

the European Parliament and the

Council, and in particular, seeks to

protect the vital interests of the data

subject, in accordance with article

6.1, paragraph d) of regulation

2016/679.
The processing of personal

information is strictly limited to the

requirements of the emergency call

function used with the European

emergency call number.
The emergency call function is only

able to collect and process the

following data relating to the vehicle:

chassis number, type (passenger

360

Customer information

vehicle or light commercial vehicle),

fuel type or power source, three most

recent locations and direction of

travel, number of passengers and a

timestamped log file recording

technical data related to the system's

operation.
The recipients of the processed data

are the emergency call handling

centres designated by the relevant

national authorities in the territory in

which they are located, enabling

priority routing and handling of calls to

the emergency number.

Data storage

Data contained in the system’s

memory is not accessible from

outside the system until a call is

made. The system is not traceable

and is not continuously monitored in

its normal operation mode.
The data in the system's internal

memory is automatically and

continuously erased. Only the

vehicle’s three most recent locations,

necessary for the normal functioning

of the system, are stored.

When an emergency call is triggered,

the data log is stored for no more than

13 hours.

Access to data

You have the right to access the data

and, if necessary, submit a request to

rectify, erase or restrict the

processing of any personal

information not processed in

accordance with the provisions of

Regulation 2016/679 (GDPR). Third

parties to which data has been

communicated shall be notified of any

rectification, erasure or restriction

carried out in accordance with the

aforementioned directive, unless

doing so would be impossible or

require a disproportionate effort.
You also have the right to lodge a

complaint with the relevant data

protection authority.
If you want to claim your above-

mentioned rights please contact us

per email at

privacyrights@mpsa.com.

For more information regarding our

contact details please take a look at

our Privacy & Cookies Policy on our

website.

Event data recorders

Electronic control units are installed in

your vehicle. Control units process

data which is received by vehicle

sensors and other components, or

which they generate themselves or

exchange amongst themselves.

Some control units are necessary for

the safe functioning of your vehicle,

others assist you while you drive

(driver assistance systems), while

others provide comfort or

infotainment functions.
The following contains general

information about data processing in

the vehicle. You will find additional

information as to which specific data

is uploaded, stored and passed on to

third parties and for what purpose in

your vehicle under the key word Data

Protection closely linked to the

references for the affected functional

characteristics in the relevant

Customer information

361

Owner's Manual or in the general

terms of sale. These are also

available online.

Operating data in the vehicle

Control units process data for

operation of the vehicle.
This data includes, e.g.:

● vehicle status information (e.g.

speed, movement delay, lateral

acceleration, wheel rotation rate,

"seat belts fastened" display)

● ambient conditions (e.g.

temperature, rain sensor,

distance sensor)

As a rule such data is transient, not

stored for longer than an operational

cycle, and only processed on board

the vehicle itself. Control units often

include data storage (including the

vehicle key). This is used to allow

information to be documented

temporarily or permanently on vehicle

condition, component stress,

maintenance requirements and

technical events and errors.

Depending on technical equipment

level, the data stored is as follows:

● system component operating

states (e.g. fill level, tyre

pressure, battery status)

● faults and defects in important

system components (e.g. lights,

brakes)

● system reactions in special

driving situations (e.g. triggering

of an airbag, actuation of the

stability control systems)

● information on events damaging

the vehicle

● for electric vehicles the amount of

charge in the high-voltage

battery, estimated range

In special cases (e.g. if the vehicle

has detected a malfunction), it may be

necessary to save data that would

otherwise just be volatile.
When you use services (e.g. repairs,

maintenance), the operating data

saved can be read together with the

vehicle identification number and

used when necessary. Staff working

for the service network (e.g. garages,

manufacturers) or third parties (e.g.

breakdown services) can read the

data from the vehicle. The same

applies to warranty work and quality

assurance measures.
Data is generally read via the OBD

(On-Board Diagnostics) port

prescribed by law in the vehicle. The

operating data which is read out,

documents the technical condition of

the vehicle or individual components

and assists with fault diagnosis,

compliance with warranty obligations

and quality improvement. This data,

in particular information on

component stress, technical events,

operator errors and other faults, is

transmitted to the manufacturer

where appropriate, together with the

vehicle identification number. The

manufacturer is also subject to

product liability. The manufacturer

potentially also uses operating data

from vehicles for product recalls. This

data can also be used to check

customer warranty and guarantee

claims.
Fault memories in the vehicle can be

reset by a service company when

carrying out servicing or repairs or at

your request.

362

Customer information

Comfort and infotainment

functions

Comfort settings and custom settings

can be stored in the vehicle and

changed or reset at any time.
Depending on the equipment level in

question, these include

● seat and steering wheel position

settings

● chassis and air conditioning

settings

● custom settings such as interior

lighting

You can input your own data in the

infotainment functions for your

vehicle as part of the selected

features.
Depending on the equipment level in

question, these include

● multimedia data such as music,

videos or photos for playback in

an integrated multimedia system

● address book data for use with an

integrated hands-free system or

an integrated navigation system

● input destinations
● data on the use of online services

This data for comfort and

infotainment functions can be stored

locally in the vehicle or be kept on a

device that you have connected to the

vehicle (e.g. a smartphone, USB stick

or MP3 player). Data that you have

input yourself can be deleted at any

time.
This data can only be transmitted out

of the vehicle at your request,

particularly when using online

services in accordance with the

settings selected by you.

Smartphone integration, e.g.

Android Auto or Apple CarPlay

If your vehicle is equipped

accordingly, you can connect your

smartphone or another mobile device

to the vehicle so that you can control

it via the controls integrated in the

vehicle. The smartphone image and

sound can be output via the

multimedia system in this case. At the

same time, specific information is

transmitted to your smartphone.

Depending on the type of integration,

this includes data such as position

data, day / night mode and other

general vehicle information. For more

information, please see the operating

instructions for the vehicle /

infotainment system.
Integration allows selected

smartphone apps to be used, such as

navigation or music playback. No

further integration is possible

between smartphone and vehicle, in

particular active access to vehicle

data. The nature of further data

processing is determined by the

provider of the app used. Whether

you can define settings, and if so

which ones, is dependent on the app

in question and your smartphone's

operating system.

Customer information

363

Online services

If your vehicle has a radio network

connection, this allows data to be

exchanged between your vehicle and

other systems. The radio network

connection is made possible by

means of a transmitter device in your

vehicle or a mobile device provided

by you (e.g. a smartphone). Online

functions can be used via this radio

network connection. These include

online services and applications /

apps provided to you by the

manufacturer or other providers.

Proprietary services

In the case of the manufacturer's

online services, the relevant functions

are described by the manufacturer in

an appropriate location (e.g. Owner's

Manual, the manufacturer's website)

and the associated data protection

information is provided. Personal

data may be used to provide online

services. Data exchange for this

purpose takes place via a protected

connection, e.g. using the

manufacturer's IT systems provided

for the purpose. Collection,

processing and use of personal data

for the purposes of preparation of

services take place solely on the

basis of legal permission, e.g. in the

case of a legally prescribed

emergency communication system or

a contractual agreement, or by virtue

of consent.
You can activate or deactivate the

services and functions (which are

subject to charges to some extent)

and, in some cases, the vehicle's

entire radio network connection. This

does not include statutory functions

and services such as an emergency

communication system.

Third party services

If you make use of online services

from other providers (third parties),

these services are subject to the

liability and data protection and usage

conditions of the provider in question.

The manufacturer frequently has no

influence over the content exchanged

in this regard.

Therefore, please note the nature,

scope and purpose of the collection

and use of personal data within the

scope of third party services provided

by the service provider in question.

Radio Frequency

Identification (RFID)

RFID technology is used in some

vehicles for functions such as tyre

pressure monitoring and immobiliser.

It is also used in connection with

conveniences such as radio remote

controls for door locking / unlocking

and starting. RFID technology in

Vauxhall vehicles does not use or

record personal information or link

with any other Vauxhall system

containing personal information.

364

Index

A

Accessories and vehicle

modifications .......................... 301

Active emergency braking.... 99, 258

Adaptive cruise control......... 98, 251

AdBlue.................................. 96, 227

Adjustable air vents ................... 214

Advanced parking assist............ 267

Airbag and belt tensioners ........... 92

Airbag deactivation ................ 49, 93

Airbag label................................... 44

Airbag system .............................. 44

Air conditioning regular

operation ................................ 216

Air conditioning system .............. 204

Air intake .................................... 215

Air vents...................................... 214

Antilock brake system ................ 238

Antilock brake system (ABS) ....... 95

Anti-theft alarm system ................ 20

Anti-theft locking system .............. 20

Appearance care........................ 338

Armrest......................................... 36

Ashtrays ....................................... 85

Audio.................. 131, 165181194

Automatic anti-dazzle .................. 25

Automatic crash notification....... 108

Automatic light control ............... 111

Automatic locking ........................ 14

Automatic transmission ............. 233

Autostop............................... 97, 222

B

Battery discharge protection ...... 118

BlueInjection............................... 227

Bluetooth audio streaming. 134,

168, 181, 196

Bluetooth connection. 150, 172,

183, 198

Bonnet ....................................... 305

Brake and clutch system ............. 94

Brake assist ............................... 241

Brake fluid .......................... 308, 345

Brakes ............................... 238308

Breakdown.................................. 336

Bulb replacement ....................... 313

C

Capacities .................................. 353

Cargo management system ........ 66

Car wash mode.......................... 230

Catalytic converter ..................... 226

Central locking system ................ 10

Centre console lighting .............. 117

Centre console storage ............... 61

Changing tyre and wheel size ... 325

Charging..................................... 287

Charging cable........................... 285

Charging cable connected............ 97

Charging status.......................... 291

365

Charging system .......................... 93

Charging types........................... 284

Child locks ................................... 14

Child restraint installation

locations ................................... 54

Child restraints.............................. 50

Child restraint systems ................ 50

Child surveillance mirror............... 25

Cigarette lighter ........................... 85

Climate control systems............. 203

Clock............................................. 83

Control indicators.......................... 90

Control of the vehicle ................. 218

Controls........................................ 79

Convex shape .............................. 23

Coolant and antifreeze............... 345

Cruise control ...................... 98246

Cupholders .................................. 57

Curtain airbag system .................. 48

D

DAB............................ 131165194

Danger, Warnings and Cautions ... 4

Daytime running lights ............... 113

Declaration of conformity............ 356

DEF............................................ 227

Deflation detection system........... 96

Descent control system ....... 95, 243

Diesel exhaust fluid.................... 227

Diesel fuel system bleeding ....... 312

Door open .................................... 99

Doors................................ 15, 16, 18

Drive modes............................... 237

Driver alert.................................. 282

Driver assistance systems.......... 246

Driver Information Centre............. 99

Driving characteristics and

towing tips .............................. 296

Driving hints................................ 218

E

Electric adjustment ...................... 23

Electrical system......................... 320

Electric drive unit ....................... 230

Electric parking brake........... 94, 238

Electric parking brake fault........... 94

Electronic climate control system 207

Electronic key system..................... 8

Electronic Stability Control and

Traction Control system.... 95, 242

Emergency call........................... 108

Emergency call data recording

and privacy.............................. 359

End-of-life vehicle recovery ....... 304

Engine coolant ........................... 307

Engine coolant temperature ........ 96

Engine coolant temperature

gauge ....................................... 88

Engine data ............................... 350

Engine exhaust .......................... 226

Engine identification................... 348

Engine oil ................... 306, 345349

Engine oil level monitor................ 88

Engine oil pressure ...................... 97

Entry lighting .............................. 117

Event data recorders.................. 360

Exhaust filter......................... 96226

Exit lighting ................................ 117

Exterior care .............................. 338

Exterior light ................................. 98

Exterior lighting........................... 110

Exterior mirrors............................. 23

External devices......... 134, 168196

F

First aid......................................... 72

First aid kit ................................... 72

Fixed air vents ........................... 215

Floor mats................................... 340

Folding front passenger seat........ 34

Folding mirrors ............................. 24

Folding seats.......................... 37, 38

Footwell storage........................... 61

Forward collision alert................. 257

Front airbag system ..................... 47

Front fog lights ............. 98, 114, 315

Front passenger seat

Table position............................ 34

Front pedestrian protection........ 262

Front seats.................................... 32

366

Front storage................................ 58

Front turn lights .......................... 316

Fuel............................................. 292

Fuel consumption - CO

2

-

Emissions ............................... 295

Fuel for diesel engines .............. 293

Fuel for petrol engines ............... 292

Fuel gauge ................................... 87

Fuses ......................................... 320

G

Gauges......................................... 86

Gear shifting................................. 95

General information............ 283, 296

Glass panel .................................. 30

Glovebox ..................................... 57

H

Halogen headlights .................... 313

Hand brake................................. 238

Hazard warning flashers ............ 113

Headlight flash ........................... 112

Headlight range adjustment ...... 113

Headlights................................... 110

Headlights when driving abroad  113

Head restraints ............................ 31

Head-up display.......................... 103

Heated mirrors ............................. 24

Heated rear window ..................... 29

Heated steering wheel ................. 79

Heated windscreen....................... 29

Heating ........................................ 36

Heating and ventilation system . 203

High beam ........................... 98, 111

High beam assist.................. 98, 111

High voltage battery........... 304311

High voltage battery gauge.......... 87

Hill start assist ........................... 241

Horn ............................................. 80

I

Identification plate ..................... 347

Ignition switch positions ............. 218

Immobiliser .................................. 23

Indicators...................................... 86

Inductive charging........................ 84

Info Display................................. 102

Installing seats.............................. 38

Instrument panel illumination

control .................................... 115

Instrument panel overview ........... 77

Interior care ............................... 340

Interior lighting............................ 115

Interior lights ...................... 116320

Interior mirrors.............................. 25

Introduction .................................... 3

J

Jump starting ............................. 334

K

Keys ............................................... 6

Keys, locks..................................... 6

L

Ladder flap.................................... 62

Lane keep assist.................. 95, 280

Lashing eyes ............................... 65

LED headlights..................... 98, 315

Lighting features......................... 117

Light switch ................................ 110

Load compartment ................ 18, 62

Load compartment cover ............. 63

Load compartment grille............... 69

Loading............................. 34, 37, 38

Loading information ..................... 73

Low beam..................................... 98

Low fuel ....................................... 97

M

Malfunction indicator light ............ 93

Manual anti-dazzle ...................... 25

Manual transmission .................. 236

Misted light covers ..................... 115

Multimedia.......................... 107, 155

Multimedia Navi Pro........... 107, 119

N

Navigation................................... 137

New vehicle running-in .............. 218

Number plate light ..................... 320

367

O

Object detection systems........... 263

Odometer ..................................... 86

Oil, engine.......................... 345, 349

Outside temperature .................... 82

Overhead console ....................... 59

Overload indicator.................. 74, 95

Overrun cut-off ........................... 222

P

Panoramic view system.............. 273

Parking ...................................... 225

Parking assist ............................ 263

Parking brake....................... 94, 238

Parking heater............................ 211

Parking lights ............................. 115

Particulate filter........................... 226

Passenger side camera.............. 272

Pedestrian safety alert.................. 80

Pedestrian safety alert fault.......... 98

Performing work ........................ 304

Peripheral lighting....................... 118

Phone................. 150, 172, 183, 198

Phone projection................ 134168

Power button.............................. 219

Power indicator gauge.................. 88

Power outlets ............................... 83

Power windows ............................ 27

Preheating ................................... 96

Programmable charging............. 290

Propulsion types............................. 4

Puncture..................................... 330

R

Radio.......................................... 185

Radio Frequency Identification

(RFID)..................................... 363

Radio remote control ..................... 7

Rain sensor.................................. 98

RDS.................... 131, 165, 181194

REACH....................................... 357

Reading lights ............................ 116

Rear doors ................................... 16

Rear fog light ............... 98, 114, 317

Rear view camera ...................... 276

Rear view display................. 26105

Rear windows .............................. 29

Rear window wiper and washer . . 82

Recommended fluids and

lubricants ........................ 345349

Reduced engine power................ 97

Refuelling ................................... 294

Regenerative braking................. 241

Registered trademarks............... 359

Removing seats............................ 38

Reversing lights ......................... 115

Ride control systems.................. 242

Roadside assistance.................. 108

Roller blinds ................................. 30

Roof.............................................. 30

Roof load...................................... 73

Roof rack ..................................... 72

S

Safety net .................................... 67

Seat adjustment ........................... 33

Seat belt reminder ....................... 92

Seat belts ..................................... 41

Seat folding .................................. 34

Seat heating................................. 36

Seat position ................................ 32

Second row seats ........................ 37

Selective catalytic reduction....... 227

Selective ride control.................. 244

Service ............................... 216, 342

Service display ............................ 89

Service information .................... 342

Service vehicle soon .................... 93

Side airbag system ...................... 48

Side blind spot alert.............. 99, 270

Sidelights.................................... 110

Side turn lights ........................... 319

Sliding door .................................. 15

Sliding side door........................... 15

Software update......................... 357

SOS............................................ 108

Spare wheel ............................... 330

Speech recognition.... 148, 170,

183, 198

Speed limiter......................... 99, 248

368

Speedometer ............................... 86

Starting and operating................ 218

Starting the engine .................... 220

Steering...................................... 218

Steering wheel adjustment .......... 79

Steering wheel controls ............... 79

Stop engine.................................. 94

Stop-start system........................ 222

Storage......................................... 57

Storage compartments................. 57

Sunvisor lights ........................... 116

Sun visors .................................... 30

Symbols ......................................... 4

System check............................... 94

T

Tachometer ................................. 87

Tailgate......................................... 18

Tail lights ................................... 317

Temperature preconditioning..... 212

Third row seats ............................ 38

Three-point seat belt .................... 42

Tools .......................................... 321

Touchscreen Radio.................... 177

Tow bar....................................... 296

Towing................................ 296, 336

Towing another vehicle ............. 337

Towing equipment ..................... 297

Towing the vehicle ..................... 336

Traffic Announcements...... 131,

165, 181, 194

Traffic sign assistant................... 278

Trailer coupling........................... 296

Trailer stability assist ................. 300

Trailer towing ............................. 296

Tread depth ............................... 324

Trip odometer .............................. 86

Turn lights ............................ 91, 114

Tyre chains ................................ 325

Tyre deflation detection system . 323

Tyre designations ...................... 322

Tyre pressure ............................ 322

Tyre pressures ........................... 354

Tyre repair kit ............................. 326

U

Ultrasonic parking assist............. 263

Underseat storage ....................... 60

Upholstery.................................. 340

USB devices....... 134, 168, 181, 196

USB port....................................... 83

Using this manual .......................... 3

V

Vauxhall Connect....................... 108

Vehicle battery ........................... 309

Vehicle checks............................ 304

Vehicle data................................ 349

Vehicle data recording and

privacy..................................... 360

Vehicle dimensions .................... 352

Vehicle identification number .... 347

Vehicle jack................................ 321

Vehicle locator lighting............... 118

Vehicle messages ..................... 106

Vehicle personalisation ............. 107

Vehicle ready................................ 97

Vehicle security............................ 20

Vehicle specific data ...................... 3

Vehicle storage........................... 302

Vehicle tools............................... 321

Ventilation................................... 211

W

Warning chimes ......................... 106

Warning lights............................... 86

Warning triangle .......................... 71

Washer fluid ............................... 308

Wheel changing ......................... 329

Wheel covers ............................. 325

Wheels and tyres ....................... 321

Windows....................................... 26

Windscreen................................... 26

Windscreen wiper and washer .... 80

Winter tyres ............................... 321

Wiper blade replacement .......... 312

 

 

 

 

 

 

 

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