Renault Kangoo VAN Z.E. (2012 year). Manual - part 10

4.10

Using a roller type car wash

Return the windscreen wiper stalk to 

the Park position (refer to the informa-

tion on the “Windscreen washer, wiper” 

in Section 1). Check the mounting of 

external accessories, additional lights 

and mirrors, and ensure that the wiper 

blades are secured with adhesive tape.

Remove the radio aerial mast if your 

vehicle is fitted with this equipment. 

Remember to remove the tape and refit 

the antenna after washing.

Observe the vehicle stopping distances 

when driving on gravelled surfaces to 

prevent paint damage.
Repair, or have repaired quickly, areas 

where the paint has been damaged, to 

prevent corrosion spreading.
Remember to visit the body shop pe-

riodically in order to maintain your 

anti-corrosion warranty. Refer to the 

Maintenance Document.
Respect local regulations about wash-

ing vehicles (e.g. do not wash your ve-

hicle on a public highway).
If it is necessary to clean mechani-

cal components, hinges, etc., spray 

them with products approved by our 

Technical Department to protect them 

after they have been cleaned.

BODYWORK MAINTENANCE 

(2/2)

Cleaning the headlights

As the headlights are made of plastic 

“glass”, use a soft cloth or cotton wool 

to clean them. If this does not clean 

them properly, moisten the cloth with 

soapy water, then wipe clean with a soft 

damp cloth or cotton wool.

Finally, carefully dry off with a soft dry 

cloth.

Cleaning products containing alco-

hol must not be used.

Vehicles with a matte paint 

finish

This type of paint requires certain pre-

cautions.

Do not do the following

–  

use wax-based products (polishing);

–  

rub too hard;

–  

wash the vehicle in a roller-type car 

wash;

–  

wash the vehicle using a high-pres-

sure device;

–  

attach stickers to the paintwork (risk 

of leaving marks).

You should do the following

Wash the vehicle by hand using plenty 

of water, using a soft cloth or a gentle 

sponge.

We have selected special products 

to care for your vehicle and you can 

obtain these from the manufactur-

er’s accessory outlets.

Washing the vehicle
Never wash the engine 

compartment, the charging 

connection or the traction 

battery with a high-pressure jet.
This risks damaging the electric cir-

cuit.
Never wash the vehicle while it is 

charging.
Risk of electric shock and a risk to 

life.

4.11

Glass instrument panel

(e.g. instrument panel, clock, exterior 

temperature display, radio display, etc.)
Use a soft cloth (or cotton wool).

If this does not clean it properly, use a 

soft cloth (or cotton wool) slightly mois-

tened with soapy water and then wipe 

clean with a soft damp cloth or cotton 

wool.

Finally, carefully dry off with a soft dry 

cloth.
Cleaning products containing alco-

hol must not be used under any cir-

cumstances.

Seat belts

These must be kept clean.

Use products selected by our Technical 

Department (Approved outlets) or 

warm, soapy water and a sponge and 

wipe with a dry cloth.

Detergents or dyes must not be used 

under any circumstances.

INTERIOR TRIM MAINTENANCE 

(1/2)

Textiles (seats, door trim, etc)

Vacuum-clean the textiles regularly.

Liquid stain
Use soapy water.
Dab lightly (never rub) with a soft cloth, 

rinse and remove the excess.

Solid or pasty stain
Carefully remove the excess solid or 

pasty material immediately  with a 

spatula (working from the edges to the 

centre to avoid spreading the stain).

Clean as for a liquid stain.

Special instructions for sweets or 

chewing gum
Put an ice cube on the stain to solidify 

it, then proceed as for a solid stain.

A well-maintained vehicle will last 

longer. It is therefore recommended to 

maintain the interior of the vehicle regu-

larly.
A stain should always be dealt with 

swiftly.
Whatever type of stain is on the trim, 

use cold (or warm) soapy water with 

natural soap.
Detergents (washing-up liquid, pow-

dered products, alcohol-based prod-

ucts) should not be used.
Use a soft cloth.
Rinse and soak up the excess.

For further recommendations for 

maintaining the interior, and/or for 

any unsatisfactory results, please 

see an authorised dealer.

4.12

You are strongly recom-

mended not to use high-

pressure or spray cleaning 

equipment inside the pas-

senger compartment: use of such 

equipment could impair the correct 

functioning of the electrical or elec-

tronic components in the vehicle, or 

have other detrimental effects.

INTERIOR TRIM MAINTENANCE 

(2/2)

You should not:

You are strongly advised not to po-

sition objects such as deodorants, 

scents, etc. near air vents, as this could 

damage your dashboard trim.

Removal/replacing removable 

equipment originally fitted in 

the vehicle

If you need to remove equipment in 

order to clean the passenger com-

partment (for example, mats), always 

ensure that they are correctly refitted 

and are the right way around (the driv-

er’s mat should be fitted on the driver’s 

side, etc.) and fit them with the compo-

nents supplied with the equipment (for 

example, the driver mat should always 

be fixed using the pre-fitted mounting 

components).
With the vehicle stationary, ensure that 

nothing will impede driving (anything 

obstructing the pedals, heel wedged by 

the mat, etc.).

5.2

PUNCTURE/EMERGENCY SPARE WHEEL

To access the emergency spare 

wheel
–  Open the tailgate.
–  Undo the nut with the wheelbrace 1.
–  Detach the cage using handle 3.
– Release the emergency spare 

wheel.

To store the wheel in the cage
–  Make sure the wheel is correctly po-

sitioned in the cage, valve facing 

down.

–  Reposition the cage using handle 3 

and retighten the nut using span-

ner 1 to refit the assembly.

–  Make sure it is correctly locked.

If the emergency spare 

wheel has been stored 

for several years, have it 

checked by your Dealer to 

ensure that it is safe to use.

2

3

1

Emergency spare wheel 2

This is stored in cage 4 under the floor 

at the rear of the vehicle.

4

In the event of a puncture, there is 

either an emergency spare wheel or 

tyre inflation kit available, depending on 

the vehicle (refer to the information in 

the following pages).

5.3

TYRE INFLATION KIT 

(1/3)

The kit is only approved for 

inflating the tyres of the ve-

hicle originally equipped 

with the kit.

It must never be used to inflate 

the tyres of another vehicle, or any 

other inflatable object (rubber ring, 

rubber boat, etc.).
Avoid spillage on skin when hand-

ling the repair liquid bottle. If drop-

lets do leak out, rinse them off with 

plenty of water.
Keep the repair kit away from chil-

dren.
Do not dispose of the empty bottle 

in the countryside. Return it to your 

approved dealer or to a recycling or-

ganisation.
The bottle has a limited service 

life which is indicated on its label. 

Check the expiry date.
Contact an approved dealer to re-

place the inflation tube and repair 

product bottle.

A

B

The kit repairs tyres when 

tread A has been dam-

aged by objects smaller 

than 4 mm. It cannot repair 

all types of puncture, such as cuts 

larger than 4 mm, or cuts in tyre 

sidewall B.
Ensure also that the wheel rim is in 

good condition.
Do not pull out the foreign body 

causing the puncture if it is still in 

the tyre.

Do not attempt to use the 

inflation kit if the tyre has 

been damaged as a result 

of driving with a puncture.

You should therefore carefully check 

the condition of the tyre sidewalls 

before any operation.
Driving with underinflated, flat or 

punctured tyres can be dangerous 

and may make the tyre impossible 

to repair.
This repair is temporary
A tyre which has been punctured 

should always be inspected (and re-

paired, where possible) as soon as 

possible by a specialist.
When taking a tyre which has been 

repaired using this kit to be replaced, 

you must inform the specialist.
When driving, vibration may be felt 

due to the presence of the repair 

product injected into the tyre.

5.4

TYRE INFLATION KIT 

(2/3)

Depending on the vehicle, in the event 

of a puncture, please use the kit located 

in the glovebox.

Before using this kit, park 

the vehicle at a sufficient 

distance from traffic, switch 

on the hazard warning 

lights, apply the handbrake, ask all 

passengers to leave the vehicle and 

keep them away from traffic.

If the vehicle is parked on 

the hard shoulder, you must 

warn other road users of 

your vehicle’s presence 

with a warning triangle or with other 

devices as per the legislation apply-

ing to the country you are in.

With the engine running and the 

parking brake applied,
–  unroll the hose from the container;
–  connect the compressor hose 3 to 

the container’s inlet 8;

–  depending on the vehicle, connect 

the container 8 to the compressor 

from the container recess 7; 

–  unscrew the valve cap on the rel-

evant wheel and screw on the con-

tainer’s inflation adapter 1;

– adapter 2 must be connected to the 

vehicle accessories socket;

– press switch 4 to inflate the tyre to 

the recommended pressure (please 

refer to the information in the section 

on “Tyre pressure”);

4

5

1

8

–  after a maximum of 15 minutes, stop 

inflating and read the pressure (on 

pressure gauge 5).
Note: while the container is empty-

ing (approximately 30 seconds), the 

pressure gauge 5 will briefly indicate 

a pressure of up to 6 bar. The pres-

sure will then drop.

– adjust the pressure: to increase 

it, continue inflation with the kit; to 

reduce it, press button 6.

If a minimum pressure of 1.8 bar is 

not reached after 15 minutes, repair 

is not possible; do not drive the ve-

hicle but contact an approved dealer.

2

3

7

6

5.5

TYRE INFLATION KIT 

(3/3)

Once the tyre is correctly inflated, 

remove the kit: slowly unscrew the in-

flation adapter 1 to prevent any repair 

product from escaping and store the 

container in plastic packaging to pre-

vent the product from escaping.

– Affix the driving recommendation 

label to the dashboard where it can 

easily be seen by the driver;

–  Put the kit away.
–  At the end of this initial inflation op-

eration, air will still escape from the 

tyre. You must drive a short distance 

in order to seal the hole.

–  Start immediately and drive at be-

tween 12 and 40 mph (20 and 

60 km/h) in order to distribute the 

product evenly in the tyre and, after 

driving for 2 miles (3 km), stop and 

check the pressure.

–  If the pressure is greater than 1.3 bar 

but less than the recommended 

pressure (refer to the label affixed to 

the edge of the driver’s door), read-

just it. Otherwise, please contact an 

authorised dealer: the tyre cannot be 

repaired.

Precautions when using the kit
The kit should not be operated for more 

than 15 consecutive minutes.

Nothing should be placed 

around the driver’s feet 

as such objects may slide 

under the pedals during 

sudden braking manoeuvres and 

obstruct their use.

1

Please be aware that a 

poorly tightened or miss-

ing valve cap can make the 

tyres less airtight and may 

lead to pressure loss.
Always use valve caps identical to 

those fitted originally and tighten 

them fully.

Following repair with the kit, 

do not travel further than 

120 miles (200 km). In addi-

tion, reduce your speed and 

under no circumstances exceed 

48 mph (80 km/h). The sticker, 

which you must affix in a prominent 

position on the dashboard, reminds 

you of this.

Depending on the country or local 

legislation, a tyre repaired with the 

inflation kit may need to be replaced.

5.6

To remove the tool kit 1 from the lug-

gage compartment

Depending on the vehicle, it may be 

stored behind a flap. Open it. Undo 

wheel 2 and pull the tool kit towards 

you.
To reposition the tool kit position tool 

kit pin 4 into housing 3. Make sure the 

kit is correctly positioned so as to be 

able to tighten wheel 2.
The tools included in the tool kit depend 

on the vehicle.
Hubcap tool 5

To remove the wheel trims.

TOOL KIT

1

3

2

4

Do not leave the tools un-

secured inside the vehicle 

as they may come loose 

under braking. After use, 

check that all the tools are correctly 

clipped into the tool kit, then position 

it correctly in its housing: there is a 

risk of injury.
If wheel bolts are supplied in the 

tool kit, only use these bolts for the 

emergency spare wheel: refer to the 

label affixed to the emergency spare 

wheel.
The jack is designed for wheel 

changing purposes only. Under no 

circumstances should it be used for 

carrying out repairs underneath the 

vehicle or to gain access to the un-

derside of the vehicle.

Jack 10

Refer to Section 5 “Changing a wheel”.
Retaining belt (depending on vehicle)

After use, reposition the strap making 

sure that it retains all components in the 

tool kit.

5

6

7

8

9

10

Guide bolt 6 (depending on vehicle)

To finish loosening or starting to tighten 

the wheel bolts.
Tow eye 7

Refer to the information on the “Towing: 

breakdown” in Section 5.

Lever 8

This tightens or releases the tow eye 7.
Wheel brace 9

To undo the wheel bolt and the emer-

gency spare wheel cage nut.

5.7

Wheel trim 3

(exposed wheel bolts)
To remove it without removing the 

wheel, press it at the points indicated 

by the arrows.
Turn it so that the retaining brackets 

holding it in place behind the wheel 

bolts are released.
To refit the hubcap, proceed in reverse 

order.

Wheel trim 1

(concealed wheel bolts)
Remove it using hubcap tool 2 (located 

under the tool kit), by pushing the hook 

into the opening located near the valve 

(to reach the metal retaining wire lo-

cated behind the wheel trim).
To refit it, align it with the valve. Push the 

retaining hooks, starting with side A on 

the valve side, then B and C and finish 

with the side opposite the valve D.

WHEELS, TRIM

1

3

A

B

D

C

2

5.8

2

4

1

3

If necessary, remove the wheel trim.
Use the wheelbrace 2 to slacken off the 

wheel bolts. Position it so as to be able 

to push from above.
Start extending jack 4 by hand, turning 

the handle.
You must put the jack head on the jack-

ing point 1 nearest the affected wheel 

and, depending on the vehicle, the 

place marked with a triangle.

Switch on the hazard warn-

ing lights.
Keep the vehicle away from 

traffic and on a level surface 

where it will not slip.
Apply the handbrake and engage 

position P.
Ask all the passengers to leave the 

vehicle and keep them away from 

traffic.

CHANGING A WHEEL 

(1/2)

Continue tightening to position the 

baseplate on the ground correctly. Turn 

handle 3 on the jack to lift the wheel off 

the ground.

To prevent any risk of injury 

or damage to the vehi-

cle, raise the jack until the 

wheel you are replacing is 

a maximum of 3 centimetres off the 

ground.

If the vehicle is parked on 

the hard shoulder, you must 

warn other road users of 

your vehicle’s presence 

with a warning triangle or with other 

devices as per the legislation apply-

ing to the country you are in.

5.9

Undo the bolts and take off the wheel. 

For vehicles fitted with alloy wheels, 

use the guide bolt located in the tool kit 

to finish loosening and start tightening 

the bolts.
Fit the emergency spare wheel on 

the central hub and turn it to align the 

mounting holes in the wheel and the 

hub.
Tighten the bolts and lower the jack.
If bolts are supplied with the emergency 

spare wheel, only use these bolts for 

the emergency spare wheel.
Tighten the bolts, checking that the 

wheel is correctly positioned on its hub 

and unscrew the jack.
With the wheels on the ground, tighten 

the bolts as fully as possible and check 

the tightness as soon as possible (tight-

ening torque 110 Nm).

CHANGING A WHEEL 

(2/2)

Anti-theft bolts
If you use anti-theft bolts, fit these 

nearest the valve (wheel trim may 

not be able to fit).

If you have a puncture, re-

place the wheel as soon as 

possible.
A tyre which has been punc-

tured should always be inspected 

(and repaired, where possible) by a 

specialist.

5.10

TYRES 

(1/3)

Maintaining the tyres

The tyres must be in good condition 

and the tread form must have sufficient 

depth; tyres approved by our Technical 

Department have tread wear indica-

tors 1 which are indicators moulded 

into the tread at several points.

Tyre and wheel safety

The tyres are the only contact between 

the vehicle and the road, so it is essen-

tial to keep them in good condition.
You must make sure that your tyres 

conform to local road traffic regulations.

When the tyre tread has been eroded 

to the level of the warning strips, they 

become visible 2: it is then necessary 

to replace your tyres because the tread 

profile is no more than 1.6 mm deep 

and this causes poor road holding 

on wet roads.
An overloaded vehicle, long journeys 

by motorway, particularly in very hot 

weather, or continual driving on poorly 

surfaced minor roads will lead to more 

rapid tyre wear and affect safety.

When they need to be re-

placed, only tyres of the 

same make, size, type and 

profile should be used.

Tyres fitted to the vehicle should 

either be identical to those fitted 

originally or conform to those 

recommended by your approved 

dealer.

Incidents which occur when 

driving, such as striking the 

kerb, may damage the tyres 

and wheel rims, and could 

also lead to misalignment of the 

front or rear axle geometry. In this 

case, have the condition of these 

checked by an approved dealer.

1

2

5.11

TYRES 

(2/3)

Pressures should be checked when the 

tyres are cold; ignore higher pressures 

which may be reached in hot weather 

or following a fast journey.
If tyre pressures cannot be checked 

when the tyres are cold, the normal 

pressures must be increased by 0.2 to 

0.3 bar (or 3 PSI).
Never deflate a hot tyre.

Fitting new tyres

Changing wheels around

This practice is not recommended.

Emergency spare wheel

Refer to the information on the 

“Emergency spare wheel” and in-

structions on “Changing a wheel” in 

Section 5.

Tyre pressures

Respect the tyre pressures (including 

the emergency spare wheel). Check 

them at least once a month and before 

a long journey (refer to the label on the 

edge of the driver’s door).

Please refer to the information on “Tyre 

pressures” in Section 4.

Incorrect tyre pressures 

lead to abnormal tyre wear 

and unusually hot running. 

These are factors which 

may seriously affect safety and lead 

to:
–  poor road holding;
–  risk of bursting or tread separa-

tion.

The pressure depends on the load 

and the speed of use. Adjust the 

pressures according to the condi-

tions of use (refer to the information 

on “Tyre pressures”).

Please be aware that a 

poorly tightened or miss-

ing valve cap can make the 

tyres less airtight and lead 

to pressure loss.
Always use valve caps identical to 

those fitted originally and tighten 

them fully.

For safety reasons, this op-

eration must be carried out 

by a specialist.
Fitting different tyres may 

change your vehicle as follows:
–  may mean that your vehicle no 

longer conforms to current regu-

lations;

–  it may change the way it handles 

when cornering;

–  it may cause the steering to be 

heavy;

–  It may affect the use of snow 

chains.

5.12

TYRES 

(3/3)

Use in winter

– Chains

For safety reasons, fitting snow 

chains to the rear axle is strictly 

forbidden.
Chains must not be fitted to tyres 

which are larger than those originally 

fitted to the vehicle.

Chains may only be fitted 

to tyres of the same size 

as those originally fitted to 

your vehicle.

Only certain chains can be fitted to 

tyres. Consult an approved Dealer.

–  Snow or winter tyres

We would recommend that these be 

fitted to all four wheels to ensure 

that your vehicle retains maximum 

grip.
Note: be aware that these tyres may 

sometimes have:
–  a direction of travel ;
–  a maximum speed index which 

may be lower than the maximum 

speed of your vehicle.

– Studded tyres

This type of equipment may only be 

used for a limited period and as laid 

down by local legislation.
It is necessary to observe the speed 

specified by current legislation.
These tyres must, at a minimum, be 

fitted to the two front wheels.

In all cases, we would recommend 

that you contact an approved dealer 

who will be able to advise you on 

the choice of equipment which is 

most suitable for your vehicle.

NB:
The use of snow tyres, winter tyres or 

studded tyres significantly reduces the 

vehicle range.

5.13

Front side light

Open the cover 1.
Disconnect the bulb holder wiring 4.
Remove bulb holder 4 from its housing. 

Replace the bulb.
Bulb type: W5W

To refit it, carry out the above opera-

tions in reverse order.

Bulb type: H4

It is essential to use 55W anti UV bulbs 

to prevent damage to the lights' plastic 

glass.

Do not touch the bulb glass. Hold it 

by its base.
To refit it, carry out the above opera-

tions in reverse order.
Make sure you reposition the wiring in 

its housing before closing the cover 1.

The bulbs are under pres-

sure and can break when 

replaced.
Risk of injury.

HEADLIGHTS : changing bulbs  

(1/2)

The engine may be hot 

during operations in close 

proximity. In addition, the 

engine cooling fan may 

start at any moment.
Risk of injury.

Do not do any work under 

the bonnet when the vehicle 

is charging or when the igni-

tion is switched on.

Dipped beam/main beam 

headlights

Open the cover 1.
Disconnect the bulb holder wiring 2.
Unclip spring 3 to remove the bulb 

holder 2.

2

1

4

3

5.14

HEADLIGHTS : changing bulbs 

(2/2)

Direction indicator lights

Turn the bulb holder 5 to release it and 

remove it from its location without dis-

connecting the wiring. Replace the 

bulb.
Bulb type: PY21W

To refit it, carry out the above opera-

tions in reverse order.

The bulbs are under pres-

sure and can break when 

replaced.

Risk of injury.

To comply with local legislation, or 

as a precaution, you can obtain an 

emergency kit containing a set of 

spare bulbs and fuses from an ap-

proved Dealer.

5