Volkswagen ID.4 (2023 year). Manual in english - page 8

 

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Volkswagen ID.4 (2023 year). Manual in english - page 8

 

 

Always make sure the vehicle is parked on a firm, flat surface before performing any work in the hood space of the vehicle
WARNING
If the vehicle is not secured against rolling away during maintenance procedures, the vehicle may move unintentionally. This could result in accidents and
serious or fatal injuries.
Never work underneath the vehicle when it has not been correctly secured to prevent it from rolling.
If working under the vehicle with the wheels touching the floor, ensure the vehicle is on a level surface and the wheels are secured.
If you are working underneath the vehicle, additionally support the vehicle securely with suitable stands. The vehicle jack is not sufficient for this purpose
and may collapse.
Work on the high-voltage system may only be performed by qualified personnel who are trained to follow the Volkswagen guidelines
. The high-voltage
battery must be checked by a qualified and trained specialist after a collision or after the vehicle runs into an obstacle.
DANGER
The components of the high-voltage system carry high electrical voltage. Contact with live components of the high-voltage system causes burns, serious
injuries or fatal electric shocks.
Always assume that the high-voltage battery is fully charged and that all the high-voltage components are live. This may be the case even if the ignition is
switched off.
Never touch high-voltage components or orange high-voltage cables. Damage to high-voltage components is not always obvious.
Never remove the orange high-voltage cables and never damage or modify them.
Never disconnect the high-voltage cable from the high-voltage system.
Never open or modify the cover of the high-voltage battery and never remove it.
Never perform any work in the vicinity of high-voltage components or high-voltage cables using cutting, shaping, or sharp-edged tools or heat sources.
Always have work on the high-voltage system performed by a suitably qualified authorized Volkswagen dealer or authorized Volkswagen Service Facility
approved for this work. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Never perform repair and maintenance procedures on orange high-voltage cables or high-voltage components.
DANGER
Any damage to the vehicle or high-voltage battery may result in the immediate or delayed escape of poisonous gases or liquids. The escaping gases may cause
a fire. There is a risk of serious or fatal injuries.
Do not breathe in the gases escaping from the high-voltage battery.
Never touch liquids leaking from the high-voltage battery.
If a fire breaks out, leave the danger zone with all vehicle occupants and contact the fire department.
Always let the fire service and emergency responders know that your vehicle is equipped with a high-voltage battery.
WARNING
The high voltage in the electrical system may cause electric shocks and burns. This could result in serious or fatal injuries.
Never short-circuit the electrical system. The 12 V vehicle battery could explode.
Never touch the high-voltage components, the high-voltage battery or, in particular, the orange high-voltage cables when the vehicle is drive-ready or the
vehicle's drive system is being switched on.
Preparing the vehicle for work in the hood space
Always perform the following activities in the specified sequence before all work in the hood space
:
1. Park the vehicle safely on level and stable ground
Parking.
2. Remove the remote control vehicle key from the vehicle and store it outside of the vehicle, so that the vehicle does not start accidentally.
3. Always keep other people away from the hood space.
4. Secure the vehicle against rolling away.
WARNING
283
If the steps described for working in the hood space are ignored, accidents may occur. Serious injuries may result.
Always follow the tasks described and observe the general safety precautions.
Opening and closing the hood
Fig. 156 In the driver's side footwell: Release lever for the hood (general example).
Fig. 157 On the hood: Opening lever.
284
Fig. 158 In the hood space: Hood support in the bracket.
Fig. 159 On the engine hood: Hood support bracket (general example).
Opening the hood
1. Open the driver door and pull the release lever in the direction of the arrow fig. 156. The hood will pop open due to spring force from the catch in the lock carr
2. To open the hood fully, slightly lift the hood while pushing the actuating lever in the direction of the arrow fig. 157.
3. Lift the hood support out of the bracket fig. 158 in the direction of the arrow and hook it into the opening fig. 159.
Closing the hood
1. Lift the hood slightly and hold it.
2. Unhook the hood support from the opening fig. 159 and clip it back into the bracket fig. 158.
3. Let the hood fall into the lock carrier catch from a height of approximately 20 cm (8 inches); do not press it down. When the hood is closed correctly, it will be
flush with the surrounding sections of the vehicle body
If the hood is not closed correctly, lift the hood up and try to close it again.
If the hood is not correctly closed, an indicator will appear in the display of the Volkswagen Digital Cockpit. Once the hood is correctly closed, the indicator will turn
off.
WARNING
If the hood is not closed correctly, it could open suddenly while driving and block the view through the windshield. Accidents and serious or fatal injuries could
result.
285
After closing the hood, check that the catch is engaged correctly in the lock carrier.
If you realize when driving that the hood is not closed properly, park the vehicle safely and close the hood.
WARNING
Failing to take care when opening and closing the hood can result in serious injuries.
Do not open or close the hood if any persons are in the closing range of the hood.
NOTICE
Opening and closing the hood incorrectly can cause damage to the hood or wiper arms.
Only open the hood when wiper mode is switched off and with the windshield wipers folded in.
Always fold the wiper arms against the windshield before driving.
Display
An image in the instrument cluster display indicates if the hood is open or has not closed correctly
Do not continue driving!
1. Stop the vehicle as soon as it is safe to do so.
2. If necessary, lift the hood and close it again.
The image is also displayed when the ignition is switched off, and it disappears several seconds after the doors are closed and the vehicle is locked.
WARNING
Disregarding warning notifications could lead to breakdowns while driving, accidents and serious or fatal injuries.
Never ignore warning notifications.
Stop the vehicle as soon as it is safe to do so.
Do not continue driving and seek professional assistance if the warning light does not go out.
Operating fluids and operating equipment
All operating fluids and operating equipment, such as engine coolant, and vehicle batteries, are continuously being developed. Have fluids and operating equipmen
replaced by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Carrying out work on the 12 V vehicle electrical system may cause fires and serious or fatal injuries.
Always disconnect the 12 V vehicle battery.
Always have a fully-functioning, checked fire extinguisher nearby.
WARNING
Fluids may be poisonous. Improper use and storage may cause serious or fatal injuries.
Only store fluids in their sealed original containers.
Never use empty food cans, bottles, or other containers to store fluids, because someone could drink the fluids by mistake.
Keep children away from all fluids and operating equipment.
Always read and heed the information and warnings on the packaging for the fluids.
When using products that emit harmful vapors, always work outdoors or in a well-ventilated area.
WARNING
Fluids and some materials in the hood space are highly flammable and may ignite on contact with hot surfaces, sparks, or naked flames. This can lead to a fire
and cause accidents and serious or fatal injuries.
Never smoke near the hood space.
Never work near open flames or sparks.
286
Never perform work near sources of heat, boilers, or other open flames.
Never pour or spill fluids on the electric drivetrain.
Always have a fully-functioning, checked fire extinguisher nearby.
NOTICE
The use of incorrect fluids can cause serious malfunctions and damage to the electric drivetrain.
When filling or changing fluids, make sure the correct fluids are added to the corresponding reservoirs.
Fluids leaking from the vehicle can cause environmental damage. Always check the ground under the vehicle for leaking fluids. If you see spots of fluid on the
ground under the vehicle, have the vehicle checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaking fluids
correctly. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Washer fluid
General information
Fig. 160 In the hood space: Cap on the washer fluid reservoir (general example).
The windshield washer fluid reservoir is located in the hood space. The washer fluid reservoir is identified with the
symbol on the cap fig. 160.
Check the washer fluid level regularly and fill if necessary.
Preparations
1. Prepare the vehicle for work in the hood space
In the hood space.
2. Open the hood page , Opening and closing the hood.
Checking and refilling
1. Check if there is enough washer fluid in the reservoir.
2. To top it up, mix clean water with a suitable alcohol-based windshield cleaner. Follow the mixing instructions on the packaging of the windshield cleaner
. There is a screen in the filler tube in the windshield washer fluid reservoir. The screen keeps large particles of contaminants from entering the washer
nozzles when you refill the washer fluid
3. When the outside temperatures are cold, an anti-freeze agent should be added to the water so that it does not freeze. Follow the mixing instructions on the
packaging of the anti-freeze agent.
Do not use distilled water to fill the windshield washer fluid tank.
WARNING
Unsuitable additives in the windshield washer fluid can create an oily film on the vehicle windshield. This may reduce visibility and increase the risk of accidents
and serious or fatal injuries.
Never add coolant additive or similar unsuitable additives to the windshield washer fluid.
287
NOTICE
Using a cleaning agent that contains acid may result in damage and cause the spray nozzles to malfunction.
Never top up the windshield washer fluid tank using a cleaning agent that contains acid, e.g. vinegar-based cleaners.
NOTICE
Mixing different windshield cleaners can cause the components to flocculate and the spray nozzles to clog.
Only use suitable alcohol-based windshield cleaners.
Never mix different windshield cleaners together.
NOTICE
When you top up the windshield washer fluid, if you use a damaged screen or do not use a screen at all, dirt particles may get into the windshield washer fluid
tank. The spray nozzles may become clogged.
Take the screen out only to clean it.
Replace a damaged or missing screen.
Engine coolant
Introduction
Only perform work on the engine cooling system if you are familiar with the necessary activities and the general safety precautions, and if the correct operating
equipment, fluids and suitable tools are available. Work performed incorrectly can result in serious injuries
. Have all work performed by suitably qualified
professionals if necessary. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Information about warning and indicator lights can be found in the troubleshooting section at the end of the chapter
Troubleshooting.
WARNING
Engine coolant is poisonous. Contact with coolant, especially swallowing coolant, may result in serious or fatal injuries.
If you swallow coolant, seek urgent medical help.
If you have health problems after working with coolant, seek medical help.
Always store engine coolant out of the reach of children and only within the sealed original container.
Never use empty food cans, bottles, or other containers to store engine coolant, because someone could drink the engine coolant by mistake.
Avoid regular contact with coolant to prevent damage to your skin.
Protect your skin, face, and particularly your eyes when working with coolant.
Do not eat, drink, or smoke when working with coolant.
Wash your skin with soap and water after working with coolant.
WARNING
In extremely low temperatures, the coolant can freeze and the vehicle could break down. This can cause the heating to stop working in the vehicle. Vehicle
occupants could die of exposure if they do not have sufficient warm clothing.
Make sure the coolant additive is always adjusted according to the ambient temperature.
Only use coolant additive approved by the manufacturer.
Coolant and coolant additives can pollute the environment. Catch any leaking operating fluids and dispose of them correctly according to environmental
regulations.
Engine coolant specifications
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40% coolant additive G12evo (TL 744-L).
288
To protect the engine cooling system, there must always be at least a 40% proportion of coolant additive. If greater freeze protection is needed due to the climate,
the proportion of coolant additive can be increased. However, the proportion of coolant additive must not exceed 55 %, because otherwise the freeze protection will
be reduced and the cooling effect will be decreased.
The engine coolant additive can be recognized by its violet color. The mixture of water and coolant additive provides freeze protection down to -25 °C (-13 °F),
protects the aluminum alloy parts of the cooling system from corrosion, prevents limescale deposits, and increases the boiling point of the coolant.
If the engine coolant is being topped up, a blend of distilled water and at least 40% of the G12evo engine coolant additive must be used to ensure optimum
corrosion protection
CAUTION
In extremely low temperatures, the coolant can freeze and the vehicle could break down. This can cause the heating to stop working in the vehicle. Vehicle
occupants could die of exposure if they do not have sufficient warm clothing.
Make sure the coolant additive is always adjusted according to the ambient temperature.
Only use coolant additive approved by the manufacturer.
NOTICE
The coloring of the engine coolant results from the mixture of the purple coolant additive and distilled water. If the fluid in the coolant expansion tank is not
purple, but for example brown, the engine coolant has been mixed with another non-suitable coolant. Serious malfunctions or damage to the electric drivetrain
and cooling system could occur.
Only use coolant additive approved by the manufacturer.
If the coolant turns brown, have it changed immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Never mix original Volkswagen coolant additives with coolant additives that are not approved by Volkswagen when topping up.
Engine coolant and coolant additives can harm the environment. Catch any leaking operating fluids and dispose of them correctly according to environmental
regulations.
Checking and filling engine coolant
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
Preparations
1. Parking the vehicle on a level, secure surface.
2. Let the electric drive system cool down
3. Open the hood.
The coolant expansion tank is identified with the
red symbol on the cap fig. 161.
Fig. 161 In the hood space: Cap on the coolant expansion tank (general example).
289
WARNING
Escaping hot steam or hot coolant and hot components may cause serious burns.
Never open the hood if you can see or hear steam or coolant escaping from the hood space.
Always wait until you can no longer see or hear steam or engine coolant escaping from the hood space.
WARNING
The motor cooling system is under pressure when the electric motor is hot. If the cover is opened carelessly, coolant may spray out and cause serious burns or
fatal injuries.
Never open the cap on the coolant expansion tank when the electric drivetrain is hot.
Always protect your face, hands and arms from hot coolant or steam with a large, thick cloth if you need to open the cover of the coolant tank.
Slowly and very carefully turn the cap on the coolant expansion tank counterclockwise while pressing down lightly on the cap.
Checking the coolant level
Fig. 162 In the hood space: markings on the engine coolant expansion tank (general example).
When new vehicles are delivered or after repairs to the cooling system, the coolant level may be above the marked area. This is normal. The coolant does not need
to be extracted.
The coolant level cannot be checked exactly for every model, because the view of the fluid level in the coolant expansion tank may be obstructed. If you cannot rea
off the engine coolant level accurately, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
1. When the electric motor is cold, check the coolant level using the markings on the side of the coolant expansion tank fig. 162. The coolant level must be
between the markings.
2. If the fluid level in the coolant expansion tank is below the minimum mark (“min”), have coolant added. When the electric drivetrain is warm, the engine coolant
level may be slightly above the upper marking.
3. If no coolant is visible in the coolant expansion tank, do not add coolant
Filling the coolant
1. Carefully unscrew the cap
2. Only add new coolant that conforms to the Volkswagen specification Engine coolant specifications.
If there is no engine coolant available that conforms to the required specification, initially only top up with distilled water. Then have the correct mixture ratio
using the specified coolant additive restored as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility
3. Top up the engine coolant to the upper fill level marker. After topping up the engine coolant, the coolant level must be between the markings on the coolant
expansion tank fig. 162.
4. Install the cap securely.
5. Check the coolant level after one day. If the level of the engine coolant tank drops below the “min” minimum marking again, contact an authorized Volkswagen
29
dealer or authorized Volkswagen Service Facility and have the cooling system checked. Volkswagen recommends contacting an authorized Volkswagen dealer
or authorized Volkswagen Service Facility.
6. If there is no engine coolant available that conforms to the specification, do not use any other engine coolant additive in an emergency
NOTICE
Coolant expands when it heats up. If coolant is topped up above the marked level, excess coolant may leak out and cause damage to the vehicle.
Do not refill the system with engine coolant above the upper edge of the marked area of the engine coolant tank.
NOTICE
If there is no more engine coolant in the coolant expansion tank, air can get into the cooling system. This could result in damage to the electric drivetrain.
Do not continue driving.
Do not top up the coolant.
See an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
NOTICE
The chemical components contained in water that is not distilled can cause considerable corrosion damage in the engine. This can cause electric drivetrain
malfunctions.
Only use distilled water for refilling the system!
If you have added water that is not distilled, have the fluid in the cooling system changed completely by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
The use of incorrect fluids can cause serious malfunctions and damage to the electric drivetrain.
When filling or changing fluids, make sure the correct fluids are added to the corresponding reservoirs.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
Engine coolant
The red warning light blinks. The coolant temperature is too high or the coolant level is too low.
Do not continue driving! This could result in damage to the electric drivetrain.
1. Stop the vehicle as soon as it is safe to do so
Parking.
2. End drive-ready mode.
3. Let the electric drive system cool down.
Engine cooling system
1. Check the engine coolant level Checking and filling engine coolant .
2. If the warning light does not go out even though the coolant is at the correct level, do not drive any further; deactivate the vehicle's drive system immediately.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
together with
High-voltage coolant system malfunction
The warning lights blink red.
Do not continue driving!
1. Stop the vehicle immediately as soon as it is safe to do so
Parking.
2. End drive-ready mode.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately for assistance.
Brake fluid
Introduction
Brake fluid absorbs moisture from the air over the course of time. Too much water in the brake fluid causes damage to the brake system. Water lowers the boiling
291
point of the brake fluid. If the water content in the brake fluid is too high, vapor lock may form in the brake system during heavy braking and full braking. Vapor lock
reduces the braking efficiency, increases the braking distance considerably, and can lead to a total failure of the brake system. Your own safety and the safety of
others on the road depends on your brake system functioning correctly at all times.
WARNING
Brake fluid is poisonous. Contact with brake fluid, especially swallowing brake fluid, may result in serious or fatal injuries.
If you swallow brake fluid, seek urgent medical help.
If you have health problems after working with brake fluid, seek medical help.
Always store brake fluid out of the reach of children and only within the sealed original container.
Never use empty food cans, bottles, or other containers to store brake fluid, because someone could drink the brake fluid by mistake.
Avoid regular contact with brake fluid to prevent damage to your skin.
Protect your skin, face, and particularly your eyes when working with brake fluid.
Do not eat, drink, or smoke when working with brake fluid.
Wash your skin with soap and water after working with brake fluid.
NOTICE
Spilled or leaking brake fluid will damage the vehicle's surfaces. The vehicle's paint, plastic parts, and tires may be damaged.
Immediately wipe up any spilled or leaking brake fluid that comes into contact with vehicle components.
Then rinse all vehicle parts with plenty of water.
Brake fluid can pollute the environment. Collect spilled brake fluid and dispose of it correctly.
Brake fluid specifications
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
Volkswagen has developed a special brake fluid that is optimized for the vehicle's brake system. For optimum performance of the brake system, Volkswagen
recommends only using brake fluid that complies with the VW standard 501 14.
Before using brake fluid, check that the brake fluid specification on the bottle matches the vehicle requirements.
Brake fluid that complies with the VW standard 501 14 can be obtained from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If brake fluid that meets this specification is not available and another high-quality brake fluid must therefore be used, brake fluid that complies with the specification
DIN ISO 4925 or the US Standard FMVSS 116 DOT 4 CLASS 6 can be used.
Not all brake fluids that comply with the requirements of DIN ISO 4925 or US Standard FMVSS 116 DOT 4 CLASS 6 have the same chemical composition. Some
of these brake fluids can contain chemicals that can destroy or damage components of the vehicle brake system over time.
To help ensure that the brake system functions correctly over the long term, Volkswagen recommends using a brake fluid that expressly conforms to the
VW standard 501 14.
Brake fluid that complies with the VW standard 501 14 meets the requirements of DIN ISO 4925 or the US Standard FMVSS 116 DOT 4 CLASS 6.
Checking the Brake Fluid
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
Preparations
1. Parking the vehicle on a level, secure surface.
2. Open the hood.
Checking the Brake Fluid Level
292
Fig. 163 In the hood space: Cap on the brake fluid reservoir.
The brake fluid reservoir can be recognized by its cap fig. 163.
The brake fluid level cannot be checked precisely on all models because the hood or engine components may obstruct the view of the fluid level in the reservoir. If
you cannot read the brake fluid level clearly, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level must always be between the MIN and MAX markings on the brake fluid reservoir
The brake fluid level decreases slightly when the vehicle is being used as the brake pads wear and the brakes automatically adjust themselves.
WARNING
A low brake fluid level or unsuitable brake fluid may cause the brakes to fail or may reduce braking efficiency. Accidents and serious or fatal injuries could result.
Have the brake system and brake fluid level checked regularly.
Be sure to use the correct brake fluid.
Only use brake fluid that expressly complies with the VW standard 501 14.
If brake fluid that complies with the VW standard 501 14 is not available, in exceptions only use a high-quality brake fluid that complies with
DIN ISO 4925 CLASS 6 or US standard FMVSS 116 DOT 4.
Changing brake fluid
Have the brake fluid changed regularly. An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide information about the interval for
changing the vehicle brake fluid. Only have brake fluid added that meets the required specifications. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Vapor lock may occur in old brake fluid due to absorbed moisture during hard braking, reducing braking efficiency and potentially causing total brake failure.
Accidents and serious or fatal injuries could result.
Have the brake fluid changed regularly.
Only have new brake fluid added.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
Brake fluid level
The red warning light turns on. The brake fluid level is too low.
Do not continue driving! This could result in the brake failing.
1. Stop the vehicle immediately as soon as it is safe to do so
Parking.
2. Check the brake fluid level.
293
3. If the brake fluid level is too low, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
12 V vehicle battery
Introduction
The 12 V vehicle battery is a component of the electrical system and supplies vehicle safety systems with energy if there is high-voltage system malfunction. During
maintenance procedures, the 12 V vehicle battery is checked and replaced if necessary.
You may only perform procedures on the electrical system yourself if you are familiar with the necessary activities and the general safety precautions, and if the
correct operating equipment and fluids and suitable tools are available. Work performed incorrectly can result in serious injuries
. Have all work performed by
suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Information about warning and indicator lights can be found in the troubleshooting section at the end of the chapter
Troubleshooting.
Battery switch-off in an accident with triggering of the airbag
In vehicles with a 12 V vehicle battery in their vehicle interior or luggage compartment, the electrical connection to the 12 V vehicle battery is pyrotechnically
disconnected in an accident with airbag deployment. This prevents a short circuit. For more information on the installation location of the vehicle battery, refer to
section page , Checking the 12 V vehicle battery acid level .
Detailed warnings for the 12 V vehicle battery
Always wear eye protection. Battery acid is highly corrosive. Always wear protective gloves and eye protection.
Fire, sparks, open flame, and smoking
are forbidden. A highly explosive mixture of gases forms when charging the 12 V vehicle battery.
Always keep children away from battery acid and the 12
V vehicle battery. Always heed the Owner's Manual.
WARNING
Performing work on the 12 V vehicle battery and the electrical system can cause serious injuries, fires, or electric shocks. This could result in serious injuries.
Always read and follow the warning information on the 12 V vehicle battery.
Before performing any work on the 12 V vehicle battery, switch off the ignition and all electrical equipment and disconnect the 12 V battery negative
cable.
Always keep children away from battery electrolyte and the 12 V vehicle battery.
When handling 12 V vehicle batteries, always protect your hands, arms, and face from spraying battery acid.
Always wear eye protection and safety gloves.
Never short circuit the battery terminals.
WARNING
When work is carried out on the 12 V vehicle battery, a highly explosive, flammable gas mixture builds up. Sparks could form and ignite the flammable gas that
is released by the 12 V vehicle battery. This can result in serious injury or death.
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.
Avoid creating sparks when working with wires and electrical equipment or when discharging static electricity.
WARNING
A drained 12 V vehicle battery can freeze at temperatures around 0 °C (+32 °F). Acid may leak out of 12 V vehicle batteries that have frozen and thawed again
and cause damage to the vehicle in the long run.
Never charge a frozen or thawed 12 V vehicle battery.
Always replace the 12 V vehicle battery if it freezes.
WARNING
California Proposition 65 Warning.
This product can expose you to chemicals including lead and lead components, which are known to the State of California to cause cancer and birth
defects or other reproductive harm. For more information go to https://www.P65Warnings.ca.gov.
NOTICE
UV rays can damage the battery housing.
Do not expose the 12 V vehicle battery to direct sunlight for a long period of time.
294
NOTICE
The 12 V vehicle battery could freeze and be destroyed.
Protect the 12 V vehicle battery against freezing temperatures if the vehicle is parked for long periods of time.
After establishing the drive-ready mode when the 12 V vehicle battery is severely drained or replaced or after jump-starting it, the system settings (time, date,
personal convenience settings, and programming) and user profiles may be changed or deleted. Check and correct the settings after the 12 V vehicle battery is
sufficiently recharged.
Checking the 12 V vehicle battery acid level
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
Check the acid level of the 12 V vehicle battery regularly if mileage is high, in countries with warm climates, or if the 12 V vehicle battery is old. Otherwise, the 12 V
vehicle battery is maintenance-free.
12 V vehicle battery location
The 12 V vehicle battery is located in the hood space.
Checking the battery acid level
In order to check the battery acid level of a 12 V vehicle battery, you must remove the main fuse box on the 12 V vehicle battery. An additional tool that is not
available in the vehicle tool kit is required to do this.
Always have the acid level of the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Charging, replacing, disconnecting, or connecting the 12 V vehicle battery
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
If you suspect that the 12 V vehicle battery is damaged or malfunctioning, see suitably qualified professionals to have the 12 V vehicle battery checked. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Charging the 12 V vehicle battery
The 12 V vehicle battery should be charged by suitably qualified professionals because the 12 V vehicle battery that is installed at the factory requires a charging
process where the voltage is limited . Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Replacing the 12 V vehicle battery
The 12 V vehicle battery is designed to fit the location where it is installed and is equipped with safety features. If a 12 V vehicle battery needs to be replaced, have
the replacement part fitted by qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility. Check with qualified professionals to find out the component information regarding size and the required maintenance, performance, and safety features.
They must possess the necessary technical documentation and equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. The vent opening on the 12 V vehicle battery must always be located on the negative terminal side. The vent opening on the positive
terminal side must always be sealed
Only use a maintenance-free 12 V vehicle battery that conforms to the TL 825 06 and VW 7 50 73 standards. These standards must be from October 2014 or later.
Always have the 12 V vehicle battery replaced by qualified professionals because the vehicle electronics must be adapted as part of the replacement. In addition,
the battery parameters for functional safety can only be determined with the OEM battery. Only qualified professionals have the necessary equipment to perform the
adaptation and have access to the correct replacement batteries. Using unsuitable batteries invalidates the operating license.
Disconnecting the 12 V vehicle battery
If the 12 V vehicle battery must be disconnected from the vehicle electrical system, note the following:
1. Switch off all electrical consumers.
2. Disconnect the negative cable first, and then the positive cable
Connecting the 12 V vehicle battery
If the 12 V vehicle battery must be connected to the vehicle electrical system, note the following:
1. Switch off all electrical consumers.
2. Connect the positive cable first, and then the negative cable
Various indicator lights may turn on after connecting the 12 V vehicle battery and switching the ignition on. They will turn off after driving a short distance at a speed
of approximately 15 km/h to 20 km/h (approximately 10 mph to 12 mph). If the indicator lights light up and remain on, contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility and have the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
If the 12 V vehicle battery was disconnected for a long period of time, the next scheduled maintenance may not display correctly or it may not be calculated correctl
Service display. Follow the maximum permissible maintenance interval Maintenance.
295
If the ignition cannot be switched on after connecting the 12 V vehicle battery, carry out the following activities:
1. Lock and unlock the vehicle from the outside.
2. Try to switch the ignition on again.
3. If the ignition will not switch on, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Automatic equipment deactivation
If the parking light is switched on when parking for a very long time when the vehicle is not drive-ready, the intelligent power management cannot always prevent th
12 V vehicle battery from being drained.
If the 12 V vehicle battery is under a heavy load, the intelligent power management will automatically begin certain measures to prevent the 12 V vehicle battery
from draining.
If necessary, equipment that uses a lot of power will have its performance limited or will be switched off.
12 V Vehicle Battery Draining
If the battery is drained, it may not be possible to activate the vehicle's drive system. The 12 V vehicle battery will be drained in the following situations:
If the vehicle is parked for long periods of time without ensuring that the vehicle is drive-ready.
If electrical equipment is used when the vehicle is not in drive-ready mode.
WARNING
Use of a 12 V vehicle battery that does not have identical specifications and dimensions to the 12 V vehicle battery that was installed at the factory may cause
short circuits or fire. This could result in serious or fatal injuries.
Always use a maintenance-free and leak-proof 12 V vehicle battery that has the same specifications and dimensions as the 12 V vehicle battery that was
installed at the factory.
WARNING
Fitting 12 V vehicle batteries incorrectly may cause short circuits or fire. This could result in serious or fatal injuries.
Always attach the 12 V vehicle battery to the attachment points provided in the vehicle.
Replace all covers that are required for the vehicle back on the battery.
WARNING
A highly explosive mixture of hydrogen gas can form when charging the 12 V vehicle battery. Sparks or naked flames could ignite the gas mixture. Serious
burns may result.
Only charge 12 V vehicle batteries in well-ventilated areas.
Keep sparks and naked flames away from the 12 V vehicle battery.
WARNING
A drained 12 V vehicle battery can freeze at temperatures around 0 °C (+32 °F). Acid may leak out of 12 V vehicle batteries that have frozen and thawed again
and cause damage to the vehicle in the long run.
Never charge a frozen or thawed 12 V vehicle battery.
Always replace the 12 V vehicle battery if it freezes.
WARNING
If the degassing tube is not attached to the 12 V vehicle battery correctly, the highly explosive gas mixture that builds up when the vehicle is running may enter
the vehicle interior. This oxyhydrogen gas can ignite and cause serious or fatal injuries.
For vehicles with the 12 V vehicle battery in the vehicle interior or luggage compartment, ensure that the degassing hose is connected to the 12 V vehicle
battery correctly. The degassing hose must always be connected to the negative terminal side of the 12-volt vehicle battery.
Always ensure that the opening on the positive terminal side of the 12 V vehicle battery is capped.
CAUTION
Cables that are connected incorrectly can cause a short circuit. This could damage the on-board electronics and result in serious injuries.
296
Connect the positive cable first and then the negative cable.
NOTICE
If the 12 V vehicle battery is connected or disconnected when the ignition is switched on or the vehicle is drive-ready, this could damage the electrical system or
electronic components, resulting in electrical malfunctions.
Never connect or disconnect the 12 V vehicle battery when the ignition or the vehicle's drive system is switched on.
NOTICE
If accessories that provide power for charging the 12 V vehicle battery are connected to the 12 V socket, this could damage the electrical system or electronic
components, resulting in electrical malfunctions.
Never connect accessories that provide power, such as solar panels or battery chargers, to the 12 V socket in order to charge the 12 V vehicle battery.
12 V vehicle batteries can contain toxic substances such as sulfuric acid and lead. Dispose of 12 V vehicle batteries correctly.
Battery acid can pollute the environment. Collect spilled battery acid and dispose of it correctly.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for working in the hood space .
12-volt power supply
The red warning light turns on. A message is shown in the instrument cluster display.
Do not continue driving! Possible failure of the electrical system.
1. Stop the vehicle immediately and park it safely.
2. Turn off electrical equipment that is not needed.
3. End drive-ready mode.
4. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
12-volt power supply
The yellow indicator light turns on. A message is shown in the instrument cluster display.
Messages about the battery charge level of the 12 V vehicle battery.
1. Switch on the ignition so that the 12 V vehicle battery can be recharged.
Or: Charge the 12 V vehicle battery by charging the high-voltage battery.
2. If the message about the battery charge level of the 12 V vehicle battery does not turn off after a few minutes despite the measures having been taken, then
contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Messages about the 12 V power supply.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
297
Wheels and tires
Introduction
Tires are the part of the vehicle that are under the most demand yet are the most underestimated. Tires are extremely important, because the small running surface
on the tires is the only point of contact that the vehicle has with the road.
The tire and rim combinations approved by Volkswagen are specifically designed for each other.
The service life of the tire depends on the tire pressure, the driving style, the way the tires are handled, and correct mounting of the tire.
Rims, tires and wheel bolts
Rims, tires, and wheel bolts are determined based on the vehicle model. Whenever another rim is installed, the wheel bolts to be used must have the correct length
and bolt head shape. This ensures that the brakes can work correctly and that the vehicle drives smoothly and safely. For technical reasons, standard rims from
other vehicles cannot be used. Under certain circumstances, this may even apply to rims for the same vehicle model. You must consult a suitably qualified
professional to replace rim/tire combinations. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The correct wheel bolts must always be used for each vehicle model, and these bolts must always be tightened to the correct torque
Monitoring the tightening
torque.
WARNING
Handling wheels and tires incorrectly can reduce driving safety and cause serious accidents and fatal injuries.
Regularly check the tire pressure when the tires are cold and always maintain the specified pressure
Checking the tire pressure . If the tire pressure is
too low, the tire can heat up so much while driving that the tread separates or the tire ruptures.
Check the tires regularly for damage and wear.
Never exceed the maximum permissible speed and tire load specified for the tires fitted to your vehicle.
For all four wheels, use only radial tires of the same design, size (rolling circumference), and tread pattern. Exceptions
Replacing tires
If there are unusual vibrations or if the vehicle pulls to one side while driving, stop immediately and check the wheels and tires for damage.
Never loosen the bolts on rims with a bolted rim ring.
WARNING
New tires or tires that are old, worn, or damaged cannot provide the maximum vehicle control and braking effect.
This can cause accidents and fatal injuries.
Break in new tires because they have reduced traction and braking efficiency when they are new. Therefore drive carefully for the first 600 km
(370 miles).
Never drive with tires that are worn or damaged, e.g. punctured, cut, cracked, or bulging.
If there are unusual vibrations or if the vehicle pulls to one side while driving, stop immediately and check the wheels and tires for damage.
Do not use any wheels or tires if you do not know how they have been used in the past. Used wheels and tires could be damaged, even if there is no
visible damage.
Only use tires that are more than six years old if absolutely necessary and drive with extreme caution if doing so, even if the tires have never been used.
Replace worn or damaged tires immediately.
WARNING
If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and the wheel could come loose while driving. Exceeding the tightening
specification could damage the wheel bolts and threads.
Wheel bolts that are tightened incorrectly or missing could cause you to lose control of the vehicle and lead to serious accidents and fatal injuries.
Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then
have the tightening torque checked as soon as possible by suitably qualified professionals. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Never drive with missing or loose wheel bolts.
Always use wheel bolts that are correct for the rim and the vehicle model.
Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification, the wheel bolts could become loose while
driving.
Ensure the wheel bolts and threads in the wheel hubs are clean, easy to move and free of oil and grease.
Never loosen the bolts on rims with a bolted rim ring.
298
WARNING
Improper installation of the tires on the rim can result in damage to the rim and cause tires to suddenly lose air or go flat while driving.
This can cause accidents and fatal injuries.
Always have tires installed on the rim by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Taking care of wheels and tires
Handling tires
Preventing damage to the tires
Always drive over curbs and other low obstacles slowly and at a right-angle so that both front wheels come into contact with the obstacle at the same time.
Check the tire pressure regularly.
Check tires regularly for damage, e.g. punctures.
Never exceed the load index and maximum speed of the tire Tire labeling and tire classifications.
Have damaged or worn rims replaced immediately Troubleshooting.
Protect tires from coming into contact with corrosive materials such as grease, oil, gasoline, and brake fluid
Replace missing dust caps on the valves immediately.
Remove any objects provided they have not punctured the inside of the tire Troubleshooting.
Pay attention to all warnings issued by the Tire Pressure Monitoring System
Troubleshooting the Tire Pressure Monitoring System .
WARNING
Corrosive fluids and materials can cause visible and invisible damage to the tires, which can cause the tires to fail.
This can cause accidents and fatal injuries.
Always keep chemicals, oils, grease, fuel, brake fluid, and other corrosive materials away from the tires.
Storing tires
Only store tires in a cool, dry location that is as dark as possible.
Do not stand tires that are mounted on rims up vertically.
Protect tires that are not mounted on rims from dirt with suitable covers and store them standing on the tread surface.
Tires that are more than six years old
Tires age due to physical and chemical processes that affect their function. Tires that have been stored and unused for long periods of time age more quickly than
tires that are used continuously.
Volkswagen recommends replacing tires that are more than six years old with new tires. This even applies to tires that may appear to be usable and whose tread
depth is still greater than the minimum requirement
Winter and all season tires lose their characteristics to a large extent due to aging, regardless of the remaining tread depth.
The age of the tire can be determined based on the production date Tire labeling and tire classifications.
WARNING
Old tires can suddenly lose air or rupture, particularly at high speeds.
This can cause accidents and fatal injuries.
Only use tires that are more than six years old if absolutely necessary and drive with extreme caution if doing so, even if the tires have never been used.
New tires
Drive particularly carefully during the first 600 km (370 mi) with new tires because they must be broken in. Tires that have not been broken in yet have reduced
gripping abilities and braking efficiency
For all wheels, use only radial tires of the same design, size (rolling circumference), and tread pattern. Exceptions when replacing wheels are different tire and
rim sizes on the front and rear axle.
The tread depth of new tires may vary between tire models and manufacturers due to different design features and tread designs.
299
WARNING
New tires must be broken in because they have reduced traction and braking efficiency when they are new.
This could cause you to lose control of the vehicle and lead to serious accidents and fatal injuries.
Break in new tires. Drive carefully for the first 600 km (370 miles).
The size specifications for new tires may vary significantly from the actual tire dimensions for different tire brands.
Replacing tires
At the factory, the vehicle is equipped by Volkswagen with genuine tires designed to reduce the rolling resistance as much as possible. Volkswagen Genuine
tires are marked with the
symbol. The specified fuel economy and range can only be achieved using these tires. When purchasing new tires, always make
sure the tires are optimized for rolling resistance Eco tips.
Before buying new reduced rolling resistance tires, seek advice from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
At a minimum, replace both tires on a single axle.
Only replace old tires with tires that have been approved by Volkswagen for your vehicle model.
Never use tires whose size exceeds the measurement of tires that are approved by Volkswagen
Recalibrating the Tire Pressure Monitoring System
The Tire Pressure Monitoring System must be recalibrated each time one or more wheels is replaced
How the Tire Pressure Monitoring System Works .
This also applies if the tires are rotated, for example from front to back. Exceptions when replacing wheels are different tire and rim sizes on the front and rear axle.
WARNING
Tires must have enough clearance from vehicle components. If there is not enough clearance, tires could rub against components of the suspension, the body,
and the brake lines.
This may cause the brake system to fail, the tread to separate, and the tire to rupture, resulting in serious accidents and fatal injuries.
Only use tires with dimensions that do not exceed the dimensions of the tire brands approved by Volkswagen and that do not rub against other
components of the vehicle.
NOTICE
Driving over potholes and curbs can cause the tires to become deformed.
Damage to the tires and rims can result.
Avoid strong impacts and drive around obstacles where possible.
NOTICE
The valves may be damaged by dirt.
Never drive without caps on the valves.
NOTICE
The valves can be damaged when replacing wheels.
Do not let wheels that you have removed fall on the rim.
Always dispose of old tires correctly and according to regulations.
If the spare wheel is different from the regular vehicle wheels, e.g. in the case of winter tires or a temporary spare wheel, only use the spare wheel temporarily
and in the event of a breakdown, and drive especially carefully. Replace the compact spare wheel with a regular wheel as soon as possible.
Using tires approved by Volkswagen ensures that the dimensions will fit correctly on your vehicle. If other tires are used, the seller must provide a certificate
from the tire manufacturer stating that the tires are suitable for the vehicle. Keep the certificate stored safely in the vehicle.
Handling rims
Preventing damage to the rims
3
Missing hubcaps can cause damage to the rims and wheel bolts.
Always install missing hubcaps before driving.
Always drive over curbs and other low obstacles slowly and at a right-angle so that both front wheels come into contact with the obstacle at the same time.
Replace missing dust caps on the valves immediately.
Check the tire pressure regularly.
Rims with bolted rim ring or accent elements
Rims with a bolted rim ring or accent element consist of multiple pieces. These pieces are connected together with special bolts. Damaged rims must be replaced
and may only be repaired by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Rim identification
In some countries, new rims must include information about certain properties. The following information may be on the rim:
Seal of conformity
Rim size
Manufacturer or brand name
Production date (month/year)
Country of origin
Serial number
Raw material batch number
Commodity code
WARNING
Using unsuitable or damaged rims can impair driving safety and cause accidents and serious injuries.
Only use rims permitted for the vehicle.
Check the rims regularly for damage and replace them if necessary.
WARNING
Loosening and tightening bolts incorrectly on rims with bolted rim rings can cause severe accidents and death.
Never loosen the bolts on rims with a bolted rim ring.
Have all procedures on rims with bolted rim rings performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Maintaining wheels and tires
Checking the tire pressure
Check the tire pressure at least once a month.
Check the tire pressure only when tires are cold. The specified tire pressure only applies to a cold tire. The tire pressure on warm tires is higher than on cold
tires. Therefore, never release air from a warm tire to adjust the tire pressure.
Always adjust the tire pressures to the vehicle load
After adjusting tire pressures, always screw the caps on the valves and note the information about the Tire Pressure Monitoring System (TPMS).
Always use the tire pressures specified on the label. Never exceed the maximum tire pressure specified on the side of the tire.
3 1
Fig. 164 On the driver door pillar: Tire inflation pressure label.
The correct tire pressure for the tires fitted at the factory can be found on a label on the B-pillar of the driver door fig. 164. The factory-installed tires can be winter
summer or all-season tires.
An incorrect tire pressure can cause increased tire wear, negatively affect driving behavior and damage tires. Compliance with the correct tire pressure is very
important, particularly when driving at high speeds.
The specified tire pressure is given for a cold tire. For warm tires, the pressure is higher.
Never reduce the pressure of a warm tire in order to reach the specified value. This will cause the actual pressure when the tire is cold to be too low.
WARNING
A tire pressure that is too low can result in a sudden loss of air, separation of the tire tread or bursting of the tire while driving. An incorrect tire pressure shortens
the service life of the tire and negatively affects driving behavior.
An incorrect tire pressure can cause accidents and fatal injuries.
Check the tire pressures regularly, at least once a month and also before driving long distances.
Always adjust the tire pressure according to your load.
Never reduce the tire pressure when tires are warm.
WARNING
Excessive speeds and vehicle overloading can cause overheating, sudden tire damage (including tire blow-outs) and separation of the tread.
This can cause accidents and fatal injuries.
Never exceed the maximum load for the tires fitted
Tire labeling and tire classifications .
Never exceed the maximum permitted speed for the tires fitted
Tire labeling and tire classifications .
NOTICE
Careless handling of the tire pressure gage may damage the valve.
When positioning the tire pressure gauge, make sure it is not tilted at the valve stem.
Tire pressure that is too low increases energy consumption.
Tire inflation pressure for cold tires
Tire pressure
Power and battery capacity of the high-
Size designation
b
voltage battery
psi
kPA
a
r
2
235/55 R19 105T XL
42
290
9
3 2
150 kW, 58 (62) kWh
Tire pressure
150 kW, 77 (82) kWh
Power and battery capacity of the high-
Size designation
b
voltage battery
psi
kPA
a
r
2
235/50 R20 104T XL
42
290
9
2
255/50 R19 107T XL
42
290
9
150 kW, 77 (82) kWh
2
255/45 R20 105T XL
42
290
9
3
235/55 R19 105T XL
44
300
0
3
255/50 R19 107T XL
44
300
0
220 kW, 77 (82) kWh
3
235/50 R20 104T XL
44
300
0
3
255/45 R20 105T XL
44
300
0
Details of the correct tire pressure are located on the tire pressure label on the driver's door pillar. If the details on the tire pressure label differ from the details in the
Manual, the details on the tire pressure label apply.
4) Observe the information provided on the tire inflation pressure label on the driver door pillar.
Monitoring the tightening torque
The correct wheel bolts must always be used for each vehicle model, and these bolts must always be tightened to the correct torque. The wheel bolt tightening
torque must be checked regularly with a functional torque wrench. In addition, the tightening torque must be checked immediately after each wheel change with a
functional torque wrench. If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and rims could come loose while driving. Exceeding
the tightening specification could damage the wheel bolts and threads.
Wheel bolts that are corroded and difficult to turn must be replaced and the threads in the wheel hub must be cleaned before checking the tightening torque. Never
grease or oil the wheel bolts and the threads in the wheel hub.
Wheel bolt tightening specification
The tightening torque of the wheel bolts is specified in the chapter on replacing wheels page , Changing a wheel.
WARNING
If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and consequently the wheel could come loose while driving. Exceeding the
tightening specification could damage the wheel bolts and threads.
Wheel bolts that are tightened incorrectly or missing could cause you to lose control of the vehicle and lead to serious accidents and fatal injuries.
Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then
have the tightening torque checked as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Never drive with missing or loose wheel bolts.
Always use wheel bolts that are correct for the rim and the vehicle model.
Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification, the wheel bolts could become loose while
driving.
Ensure the wheel bolts and threads in the wheel hubs are clean, easy to move and free of oil and grease.
Never loosen the bolts on rims with a bolted rim ring.
3 3
Replacing tires
Replacing wheels with the same tire and rim size on all wheels
Fig. 165 General example: Diagram for replacing the wheels with the same tire and rim size on all wheels.
If all wheels have the same tire and rim size, we recommend replacing the tires regularly according to the diagram to ensure that the tires wear evenly fig. 165. T
will allow the tires to have approximately the same length of service life.
Volkswagen recommends having the wheel replacement carried out by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Different tire and rim sizes on front and rear axle
Your vehicle may be equipped with wheels that differ in tire and rim size on each axle. The different wheels must not be interchanged between the front and rear
axles, as this may also invalidate the vehicle's operating license.
The tire size (rolling circumference) and tread pattern on the front and rear axles may differ.
Monitoring the tread depth
Tread depth
Most driving situations require a tire tread that is as deep as possible. All tires, or at least tires on the same axle, must have an even tread depth
. This app
in particular to wet or wintry road conditions.
In most countries, the legal minimum tread depth is 1.6 mm (1/16 of an inch). This is measured in the tread grooves next to the wear indicators. Observe any legal
regulations specific to the country where you are driving.
Note the legal requirements in the applicable country for minimum tread depths on winter and all-season tires.
Tire wear
Tire wear depends on various factors:
Driving style.
Wheel balancing.
Running gear alignment.
An imbalance can occur while driving, which can be noticed by uneven steering. Tire imbalances also affect tire wear. In these situations, have the wheels balanced
again.
Incorrect wheel alignment impairs driving safety and increases tire wear. If there is high degree of tire wear, have the wheel alignment checked by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
Tire Wear when Driving with a Sporty Driving Style
Driving quickly around curves, rapid acceleration, and heavy braking increase tire wear.
If you drive with a sporty driving style, check the tread depth every 5000 to 10,000 km (approx. 3107 to 6214 miles).
Tread wear indicator in tires
3 4
Fig. 166 Tire tread: tread wear indicator.
The tread wear indicator is 1.6 mm (1/16 in) above the base of the tread fig. 166. Markings on the sides of the tire indicate the location of the tread wear indicator
fig. 166.
The tread wear indicator indicates if a tire is worn out. At the latest, the tire must be replaced if the tread depth is worn down to the tread wear indicator.
When you check the tread depth, you must check the wear indicators of all tread grooves
WARNING
Worn tires are a safety risk and make it difficult to control the vehicle well. They increase the braking distance and the risk of skidding.
Worn tires have significantly less grip. Particularly on wet roads, the vehicle is more likely to “hydroplane”.
Worn tires could cause loss of vehicle control, serious accidents and death.
Replace tires with new tires when the tires are worn down to the tread wear indicator.
Wheels and tires in snow and ice
Winter tires
Summer tires offer very little holding force on icy or snowy roads. Winter or all-season tires improve vehicle handling and braking performance in winter road
conditions. Volkswagen recommends using winter tires on the vehicle at temperatures below +7 °C (+45 °F) or in winter road conditions. This also applies to
vehicles with all-wheel drive (4MOTION).
The effectiveness of winter or all-season tires is greatly reduced when the tire tread is worn down to a depth of 3/16 in (4 mm).
The following applies when using winter tires:
Follow all applicable laws in the country of operation.
Use winter tires on all four wheels at the same time.
Only use in winter road conditions.
Only use the tire sizes permitted for the vehicle.
Only use winter tires that have the same belt construction, size, and tread pattern. Exception
Handling tires.
Follow the speed restriction based on the speed rating.
Speed restriction
Winter tires have a speed restriction based on their speed rating Tire labeling and tire classifications.
A speed warning can be set in the Vehicle settings menu in the Infotainment System under the Tires menu.
On V winter tires, the speed restriction and required tire pressure depend on the engine. Always ask an authorized Volkswagen dealer or authorized Volkswagen
Service Facility about the permitted speed and required tire pressure. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
WARNING
In winter road conditions, do not let the improved driving characteristics of winter tires tempt you to take safety risks, as otherwise you may lose control of the
vehicle, resulting in serious injuries.
Adapt your speed and driving style to the visibility, weather, road and traffic conditions.
3 5
When temperatures are above +7 °C (+45 °F), summer tires provide better vehicle handling. There is less road noise, the tires wear more slowly, and economy
is better.
For vehicles with a Tire Pressure Monitoring System, the system must be recalibrated after changing to winter tires
How the Tire Pressure Monitoring System
Works.
The speed limit and tire load of winter tires may differ from those of summer tires.
You can contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for permitted winter tire sizes. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Snow chains
Note the legal requirements and the permitted maximum speed when driving with snow chains.
Snow chains improve driving and braking handling when on roads covered with ice or snow.
Snow chains may only be mounted on the rear wheels and only on the following tire/rim combinations:
Battery capacity for high-voltage battery
Tire size
Rim
52 (55) kWh, 58 (62)kWh
235/55 R19
8 J x 19 ET45
77 (82) kWh
255/50 R19
8 J x 19 ET45
If possible, use fine-mesh snow chains that include a chain lock no larger than 12 mm (approx. 15/32 in).
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility for more information about wheel, tire, and snow
chain sizes. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Snow chains may only be used on tire/rim combinations that are approved for snow chain operation.
If using snow chains, remove the wheel covers and rim accent rings before mounting the snow chains. However, the wheel bolts must be covered with caps for
safety reasons. Caps can be obtained from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Using snow chains on the compact spare tire or collapsible spare tire
Using snow chains on the compact spare tire or collapsible spare tire is not permitted for technical reasons.
1. If a rear tire is flat, mount the compact spare wheel or collapsible spare wheel on the front axle.
2. Replace the damaged rear wheel with the removed front wheel. Pay attention to the running direction when doing this.
The vehicle may be equipped with wheels that differ in tire and rim size on each axle. The different wheels must not be interchanged between the front and rear
axles, as this may also invalidate the vehicle's operating license. In this case, snow chains must not be used with a compact spare wheel or collapsible spare whee
on the vehicle.
Volkswagen recommends attaching the snow chains before mounting the wheel.
WARNING
Using unsuitable snow chains or installing snow chains incorrectly can cause serious accidents and death.
Always use the correct snow chains.
Only use snow chains on the tire/rim combinations approved by Volkswagen.
Follow the installation instructions provided by the snow chain manufacturer.
Never drive faster than intended according to the specifications of the snow chain manufacturer or permitted by law when snow chains are mounted.
NOTICE
If snow chains are used on routes that are not snowy, they will impair the driving characteristics, damage the tires, and be quickly destroyed.
Remove snow chains when driving on roads without snow.
NOTICE
Snow chains that come into contact with the rim directly can scratch or damage the rim.
To prevent damage, use snow chains with integrated rim protection.
On vehicles with a Tire Pressure Monitoring System, the system must be reprogrammed after snow chains are mounted
How the Tire Pressure Monitoring
3 6
System Works.
Troubleshooting
Damage to tires and rims can often occur where it is not visible
If you suspect that a wheel is damaged, slow down and stop as soon as traffic allows and it is safe to do so.
Vehicle pulls to one side or unusual vibrations
The vehicle pulls to the left or right when driving, or there are unusual vibrations. This could indicate tire damage or too low a tire inflation pressure.
Check the tires!
Slow down immediately and stop the vehicle as soon as the traffic situation allows and it is safe to do so.
1. Check the tires and rims for damage.
2. Do not continue driving if there is tire damage.
3. Replace the damaged wheel
Introduction. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for
assistance.
Or: seal the damaged tire using the tire mobility set and inflate it with air
Introduction.
4. If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the
vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Foreign object stuck in the tire
A foreign object is stuck in the tire or between the tread segments.
On vehicles with run-flat tires (AirStop® tires): leave the object in the tire and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Sealant that has been applied to the inside of the
tire running surface will surround the object and seal the tire temporarily.
1. If an object has punctured through to the inside of a tire, leave the object in place. Objects stuck between the tire tread segments can be removed.
2. Replace the damaged wheel
Introduction. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for
assistance.
Or: seal the damaged tire using the tire mobility set and inflate it with air
Introduction.
3. Check and adjust the tire pressure.
4. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Tires lose traction
The vehicle loses traction when driving along curved stretches, and swerves. The braking distance is longer and the anti-slip regulation (ASR) and the anti-lock
brake system (ABS) take control earlier.
The tire may be too worn down to guarantee sufficient traction Monitoring the tread depth.
1. Go slowly and carefully to the nearest suitably qualified professional to have the vehicle checked. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Wheel bolts can only be undone with difficulty
Wheel bolts can corrode over time. This means that the wheel bolts can only be undone with difficulty.
1. Contact professional assistance, or drive slowly and carefully to the nearest qualified professional to have the vehicle checked. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Unusual vibrations or the vehicle pulling to one side while driving may indicate tire damage.
Tire damage could cause loss of vehicle control, accidents and serious or fatal injuries.
Slow down immediately and stop the vehicle as soon as the traffic situation allows and it is safe to do so.
Check the tires and rims for damage.
Never continue driving with damaged tires or rims. Instead, seek professional assistance.
If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have
the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Tire Pressure Monitoring System
3 7
How the Tire Pressure Monitoring System Works
The Tire Pressure Monitoring System
warns the driver if tire pressures are too
low.
The Tire Pressure Monitoring System uses the ABS sensors to monitor the RPM and therefore the rolling circumference of the individual wheels during travel.
If a tire loses air or the tire pressure is too low, the rolling circumference is reduced and the RPM increases.
The Tire Pressure Monitoring System shows a change in the rolling circumference of the tires via the
indicator light in the instrument cluster.
However, the following situations can also cause changes in the RPM
The tire pressure has changed
The tire has structural damage
One side of the vehicle has a heavier load than the other
Snow chains are installed on the tires
A compact spare wheel has been installed
Only one wheel was replaced on each axle
The Tire Pressure Monitoring System will not work if the ESC or ABS is malfunctioning
Troubleshooting.
Reference Pressure
The reference pressure for the Tire Pressure Monitoring System is the recommended tire pressure for the tires installed at the factory when the tires are cold at
maximum load. The reference pressure corresponds to the details on the tire pressure label Checking the tire pressure.
If the tire pressure has been correctly adjusted on all four tires, the Tire Pressure Monitoring System must be re-calibrated
Calibrating the Tire Pressure
Monitoring System. This adapts the reference pressure to the current tire pressure.
The Tire Pressure Monitoring System
may not react at first or may not react at all when you are driving in a sporty manner, or on snow-covered or unpaved
roads, when you are driving with snow chains, or in certain other situations. A change in the tread circumference of a tire is signaled by the Tire Pressure Monitoring
System indicator in the instrument cluster (telltale).
The tire pressure recommended for the tires originally installed on the vehicle is on a sticker on the driver door jamb.
Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer
on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressu
label, you should determine the proper tire inflation pressure for those tires).
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver's responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuousl
illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow th
TPMS to continue to function properly.
WARNING
The Tire Pressure Monitoring System is not a replacement for the driver's attention and works only within the system limitations. The Tire Pressure Monitoring
System cannot detect all driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a
risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the Tire Pressure Monitoring System. The driver is always responsible for adhering to the correct tire
inflation pressure.
Observe the system limitations Limitations of the Tire Pressure Monitoring System .
Regularly check the tire pressure when the tires are cold and always maintain the specified pressures as stated on the tire inflation pressure label for the
tires fitted on the vehicle Checking the tire pressure.
Check the tires regularly for signs of wear or damage and replace worn or damaged tires immediately.
Never exceed the maximum permissible speed and tire load specified for the tires fitted to your vehicle.
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WARNING
Driving with too low a tire inflation pressure could cause the tire to become so hot that the tread could separate, the tire could rupture, and you could lose control
of the vehicle.
Tire pressure that is too high or too low shortens the service life of the tire and affects driving behavior.
Different tire pressures or low tire pressures can increase tire wear, decrease vehicle stability, increase braking distance, and result in tire damage, tire failure
and loss of vehicle control.
This can cause serious accidents and fatal injuries.
Always pay attention to the warnings given by the Tire Pressure Monitoring System. If the
indicator light turns on, stop the vehicle immediately where
it is safe to do so and check all tires Checking the tire pressure.
The driver is responsible for maintaining the correct tire pressure. Regularly check the tire pressure when the tires are cold and always maintain the
specified pressures as stated on the tire inflation pressure label for the tires fitted on the vehicle Checking the tire pressure. The Tire Pressure
Monitoring System (TPMS) can only function correctly when all tires are inflated to the correct pressure when they are cold.
If the tire is not “flat” and the tire does not need to be replaced immediately, drive slowly to the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility to have the tire pressure checked and corrected Checking the tire pressure . Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Always set up the Tire Pressure Monitoring System correctly .
WARNING
Excessive speeds and vehicle overloading can cause overheating, sudden tire damage (including tire blow-outs) and separation of the tread.
This can cause accidents and fatal injuries.
Never exceed the maximum load for the tires fitted
Tire labeling and tire classifications .
Never exceed the maximum permitted speed for the tires fitted
Tire labeling and tire classifications .
Low tire pressures increases energy use and tire wear.
New tires may expand slightly the first time they are driven at high speeds, which can trigger a tire pressure warning.
Only replace old tires with tires that have been approved by Volkswagen for the vehicle model.
Do not rely on the Tire Pressure Monitoring System alone. Inspect the tires regularly to make sure the tire pressure is correct and check the tires for any signs of
damage, such as punctures. Remove any objects stuck in the tire tread as long as they have not punctured the inside of the tire.
Limitations of the Tire Pressure Monitoring System
Regular Maintenance
The Tire Pressure Monitoring System is not intended to replace regular inspection and maintenance of the tires. The driver is responsible for ensuring that the
correct tire pressure is used at all times, even if the Tire Pressure Monitoring System is not showing a warning that the tire pressure is too low.
The tire pressure of all tires must be checked once a month when the tires are cold and must correspond to the vehicle manufacturer's specifications on the tire
inflation pressure label.
This also applies to the tire pressure of the spare wheel or compact spare wheel.
The recommended tire pressure for the tires installed at the factory is specified on the tire inflation pressure label
Checking the tire pressure .
Unresolved Malfunctions
If the Tire Pressure Monitoring System displays a malfunction, the tire pressure cannot be monitored correctly. A malfunction in the Tire Pressure Monitoring System
can have a number of causes, e.g. a wheel or a tire being replaced. After replacing a wheel or tire, you must check whether the
indicator light displays a system
malfunction to make sure that the Tire Pressure Monitoring System is working properly Troubleshooting the Tire Pressure Monitoring System .
Sporty driving
The Tire Pressure Monitoring System may be delayed or not be displayed at all when driving with a sporty style, on winter or unpaved roads, or when driving with
snow chains.
Calibrating the Tire Pressure Monitoring System
The Tire Pressure Monitoring System must be recalibrated under the following conditions:
If the tire pressures were adjusted.
If one or more wheels were changed.
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If one or more wheels were repaired.
If the wheels were rotated, for example from front to rear.
The Tire Pressure Monitoring System must only be recalibrated if all tires are inflated to the correct pressure when they are cold. In order to measure the tire
pressure on cold tires, the vehicle must be left to stand for 3 hours or only be driven slowly over short distances during this time.
After being warned about a low tire pressure, switch the ignition off and back on. The Tire Pressure Monitoring System can only be recalibrated after this is
done.
1. Switch the ignition on.
2. Switch the Infotainment system on.
3. Tap Vehicle in the Infotainment system.
4. Tap Vehicle (left-hand side).
5. Tap Tires .
6. Tap
SET .
7. If all four tires meet the required tire pressure values, tap OK.
After travel times of at least 20 minutes and at different vehicle speeds, the system adapts to the new values and monitors them.
WARNING
If the Tire Pressure Monitoring System has been calibrated with a tire pressure that is too high or low, the Tire Pressure Monitoring System may give false
warnings or fail to give a warning when the tire pressure is dangerously low.
Ensure that the tire pressure is correct on all wheels before calibrating the Tire Pressure Monitoring System.
Troubleshooting the Tire Pressure Monitoring System
Tire pressure low
The yellow indicator light turns on.
The tire pressure of one or more tires has decreased or the tire is structurally damaged.
1.
Stop the vehicle immediately where it is safe to do so.
2. Check the tires for visible damage.
3. If there is no visible damage on the tires, drive at reduced speed to the nearest gas station and check the tire pressure. Adjust it if necessary.
4. If one of the tires is damaged, change the damaged wheel
Wheel change. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen
Service Facility for assistance.
Or: seal the damaged tire using the tire mobility set and inflate it with air
Tire mobility set.
5. Recalibrate the Tire Pressure Monitoring System How the Tire Pressure Monitoring System Works .
6. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Tire Pressure Monitoring System malfunction
The yellow indicator light flashes for approximately one minute and then stays on.
There is a system malfunction.
1.
Do not continue driving!
2. Switch the ignition off and back on again.
3. Recalibrate the Tire Pressure Monitoring System How the Tire Pressure Monitoring System Works .
4. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Driving on unpaved roads for a long period of time or sporty driving can deactivate the Tire Pressure Monitoring System temporarily. If there is a malfunction,
the indicator light flashes for approximately one minute and then stays on. However, the indicator light will turn off if the road conditions or driving style
changes.
Wheel change
Introduction
Only change the wheel yourself if the vehicle is parked securely, you are familiar with the safety precautions and the necessary procedures and you have the
necessary tools. Some vehicles are delivered from the factory without a vehicle jack and lug wrench. In such cases, have the wheel changed by an authorized
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Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
The vehicle jack supplied by the factory is only designed for changing one wheel that has a damaged tire and must be replaced. If both tires on one side of the
vehicle, both tires on one axle, or all tires are damaged, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
You must carry out the following steps to change a wheel.
1. Prepare the vehicle for the wheel change Preparing Mour Vehicle.
2. Remove the wheel hub cover or wheel bolt caps Removing and Fitting Wheel Hub Covers, Removing and Fitting Hubcaps, Removing and Fitting the
Wheel Bolt Caps.
3. Loosen the wheel bolts Loosening wheel bolts.
4. Jack up the car Raising the vehicle with the vehicle jack .
5. Remove the damaged wheel and fit the spare wheel, collapsible spare wheel or compact spare wheel
Changing a wheel .
WARNING
It can be dangerous to change a wheel at the roadside.
If the vehicle and work area are not secured properly, serious accidents and fatal injuries may occur.
Only carry out the wheel change yourself if you are familiar with the necessary steps. Instead, seek assistance from an authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Stop the vehicle as soon as it is safe to do so.
Park the vehicle a safe distance from moving traffic.
To reduce the risk of the vehicle moving unintentionally, always deactivate the vehicle's drive system and switch the ignition off
Parking.
Move all passengers, particularly children, to a safe distance away from the working area on the side facing away from moving traffic.
Switch on the emergency flashers to warn other road users and set up the warning triangle.
Only jack up the vehicle on level, firm ground. Sloped or soft ground can cause the vehicle to slip off the jack. If necessary, place a large, stable surface
under the jack.
If you are on a slippery surface such as tile, place a non-slippery object such as a rubber mat on the ground to prevent the jack from slipping.
Only use suitable and undamaged tools for wheel changes.
After changing a wheel, immediately check the tightening torque of the wheel bolts with an undamaged torque wrench that is functioning correctly.
If your vehicle is equipped with a Tire Pressure Monitoring System, you must recalibrate the system immediately after a wheel is changed
How the
Tire Pressure Monitoring System Works.
Preparing Your Vehicle
Please read the introductory information and heed the Warnings and Notice
Introduction.
Checklist
Always perform the following steps in the specified order to prepare for a wheel change
:
1. Park the vehicle a safe distance from moving traffic. Observe all important information on parking when doing so
Parking. The ground must be level and firm
Sloped or soft ground can cause the vehicle to slip off the jack. If necessary, place a large, stable surface under the vehicle jack.
2. Switch on the emergency flashers Center console.
3. Have all vehicle occupants exit the vehicle on the side facing away from traffic and move to a safe area, such as behind a guard rail. Follow the local regulation
regarding wearing a reflective vest.
4. Set up the warning triangle to warn others on the road about the vehicle.
5. Adjust the steering wheel so that the wheels are not pointing straight forward.
6. Block the tire that is diagonal from the one you will be changing with a stone, chocks, or another suitable object.
7. In trailer mode: Disconnect the trailer from the towing vehicle and park it
Trailer towing.
8. If the luggage compartment is full: remove the contents from the luggage compartment.
9. Remove the vehicle toolkit from the luggage compartment.
WARNING
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.
Always follow the tasks in the checklist.
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Observe the general safety precautions.
Removing and Fitting Hubcaps
Please read the introductory information and heed the Warnings and Notice
Introduction.
Removing Hubcaps
Fig. 167 Remove the hubcap.
The wheel center trim is for protecting the wheel bolts and must be reattached after a wheel change.
1. Take the extraction hook out of the vehicle toolkit Vehicle tool kit components and insert it into a hole (alloy wheel) or hook it onto the edge (steel wheel) of
the hubcap fig. 167.
2. Remove the trim in the direction of the arrow fig. 167.
Fitting Hubcaps
1. Press the hubcap centrally onto the rim and press it against the rim until it you feel it engage.
WARNING
Unsuitable wheel covers and assembling wheel covers incorrectly can cause accidents and serious injuries.
Wheel covers that are installed incorrectly can loosen while driving and endanger other road users.
Do not use damaged hubcaps.
Check whether the hubcap is securely engaged all the way around.
WARNING
Hubcaps that are installed incorrectly can cause the air supply for cooling the brakes to be interrupted or reduced. This also applies when wheel covers are
retrofitted. An insufficient air supply can cause the braking distance to increase significantly.
This can cause accidents and fatal injuries.
Check whether the hubcap is securely engaged all the way around.
Removing and Fitting Wheel Hub Covers
Please read the introductory information and heed the Warnings and Notice
Introduction.
Removing wheel hub covers
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Fig. 168 Remove the wheel hub cover.
The full wheel covers protect the wheel bolts and must be reattached after a wheel change.
1. Take the extraction hook out of the vehicle tool kit Vehicle tool kit components.
2. Engage the extraction hook in one of the openings on the wheel hub cover.
3. Remove the wheel hub cover with extraction hook in the direction of the arrow. If necessary, use a lug wrench for removal fig. 168.
Installing the full wheel cover
1. Make sure the anti-theft wheel bolts are positioned correctly Changing a wheel.
2. Press the full wheel cover onto the rim so that the opening for the valve aligns with the tire valve. Make sure that the entire outer edge of the cover is secured.
WARNING
Unsuitable wheel covers and assembling wheel covers incorrectly can cause accidents and serious injuries.
Wheel covers that are installed incorrectly can loosen while driving and endanger other road users.
Do not use damaged hubcaps.
Check whether the wheel hub cover is securely engaged all the way around.
WARNING
Hubcaps that are installed incorrectly can cause the air supply for cooling the brakes to be interrupted or reduced. This also applies when wheel covers are
retrofitted. An insufficient air supply can cause the braking distance to increase significantly.
This can cause accidents and fatal injuries.
Check whether the cut-out for the tire valve in the wheel hub cover is in the right position.
Check whether the wheel hub cover is securely engaged all the way around.
NOTICE
The wheel hub cover might be screwed on tightly and may be damaged if it is pulled off.
Do not use force to remove tightly screwed wheel hub covers.
Removing and Fitting the Wheel Bolt Caps
Please read the introductory information and heed the Warnings and Notice
Introduction.
Removing the Caps
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Fig. 169 Remove the caps from the wheel bolts.
The caps are for protecting the wheel bolts and must be completely reattached after a wheel change.
1. Take the extraction hook out of the vehicle tool kit Vehicle tool kit components.
2. Insert the extraction hook into the opening in the cap.
3. Remove the cap with extraction hook in the direction of the arrow fig. 169.
Putting on Caps
1. Push the cap all the way onto the wheel bolts.
The anti-theft wheel bolt has a separate cap. This cap only fits on the anti-theft wheel bolt and not on conventional wheel bolts.
Loosening wheel bolts
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 170 Changing a tire: loosening the wheel bolts.
Use a suitable lug wrench to loosen the wheel bolts.
Only loosen the wheel bolts a few turns while the vehicle is not raised with the vehicle jack.
1. Slide the lug wrench all the way onto the wheel bolt.
2. Hold the end of the lug wrench and turn the wheel bolt about one turn counterclockwise
If a wheel bolt cannot be loosened, carefully press on the end of the lug wrench using your foot. Hold onto the vehicle firmly while doing this and make sure
you have secure footing.
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Loosening anti-theft wheel bolts
1. Remove the adapter for anti-theft wheel bolts from the vehicle tool kit.
2. Slide the adapter all the way onto the anti-theft wheel bolt.
3. Slide the lug wrench all the way onto the adapter.
4. Hold the end of the lug wrench and turn the wheel bolt about one turn counterclockwise
If a wheel bolt cannot be loosened, carefully press on the end of the lug wrench using your foot. Hold onto the vehicle firmly while doing this and make sure
you have secure footing.
WARNING
If the wheel bolts are removed or loosened by more than one rotation before the vehicle is jacked up, the wheel could fall off and the vehicle might tip.
This can result in serious injuries.
Only loosen the wheel bolts about one turn while the vehicle is not lifted with the jack.
Never place any part of your body, such as your arm, under the vehicle while you loosen the wheel bolts.
Raising the vehicle with the vehicle jack
Please read the introductory information and heed the Warnings and Notice
Introduction.
Lift points
Fig. 171 Mounting points for the vehicle jack.
The vehicle jack must only be positioned at the reinforced areas on the underbody that are located behind the markings on the vehicle body fig. 171. Always use
the lift point that is nearest to the wheel you are changing
Positioning the vehicle jack
Fig. 172 Correct jack setup.
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Fig. 173 Jack is positioned on the left side of the vehicle at the rear.
Checklist
For your own safety, follow the points below in the order they are given
:
1. Position the hand crank in the mount on the jack.
2. Find the vehicle lift point fig. 171 under the vehicle that is closest to the wheel you will be changing.
3. Crank the jack upward so that it is still positioned under the vehicle lift point.
4. Make sure the entire base of the jack is seated securely on the ground and that the base of the jack is located exactly directly below the lift point fig. 172 and
fig. 173.
5. Straighten the jack and continue cranking the claw on the top of the jack upward until the claw is positioned on the jacking point under the vehicle fig. 173.
6. Continue raising the vehicle jack until the wheel is lifted off the ground.
WARNING
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.
Always follow the tasks in the checklist.
Observe the general safety precautions.
WARNING
Using the vehicle jack incorrectly can result in the vehicle slipping from the jack and cause serious or fatal injuries.
Never raise the vehicle if more than one tire is damaged.
Only place the vehicle jack at the lift points described. The bracket on the vehicle jack must firmly grip the sill fig. 173.
Only use jacks that are approved by Volkswagen for the vehicle. Other vehicle jacks, including those approved for other Volkswagen models, could slip.
Only jack up the vehicle on level, firm ground. Sloped or soft ground can cause the vehicle to slip off the jack. If necessary, place a large, stable surface
under the jack.
If you are on a slippery surface such as tile, place a non-slippery object such as a rubber mat on the ground to prevent the jack from slipping.
Never place any part of your body, such as your arm, under the vehicle when it is supported only by the jack. If you must work underneath the vehicle,
additionally support the vehicle securely with suitable stands.
Changing a wheel
Please read the introductory information and heed the Warnings and Notice
Introduction.
Removing a wheel
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Fig. 174 Wheel change: removing wheel bolts with the lug wrench.
1. Follow the checklist Preparing Mour Vehicle.
2. Loosen the wheel bolts Loosening wheel bolts.
3. Raise the vehicle Raising the vehicle with the vehicle jack .
4. Remove loose wheel bolts completely using the lug wrench fig. 174 and place the bolts on a clean surface.
5. Remove the wheel.
Two-piece wheel bolts
Two-piece wheel bolts must be used. Two-piece wheel bolts have the bolt connected loosely to the head.
Do not use single piece wheel bolts. If you are not sure which wheel bolts to use for your vehicle, consult an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Installing a spare wheel or compact spare wheel
Fig. 175 Changing a tire: tire valve
and locations of the anti-theft wheel bolt
or
1. Note the running direction of the tire Tire labeling and tire classifications.
2. Position the wheel.
3. Install the anti-theft wheel bolt clockwise using the adapter in the correct position and lightly tighten.
On wheels with full wheel covers, the anti-theft wheel bolt must be fitted in position fig. 175
or
, based on the position of the tire valve
. Otherwise, it
will not be possible to install the full wheel cover.
4. Screw in the other wheel bolts clockwise, tightening them slightly.
5. Lower the vehicle with the vehicle jack.
6. Tighten all wheel bolts securely clockwise using the lug wrench . Do not go in order around the wheel while doing this, but rather always switch to a
wheel bolt on the opposite side.
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7. Fit the caps or hubcap Removing and Fitting Wheel Hub Covers, Removing and Fitting Hubcaps, Removing and Fitting the Wheel Bolt Caps.
After a wheel change
1. Clean the vehicle tool kit and place it back in the foam piece in the luggage compartment.
2. Stow the old wheel securely in the luggage compartment.
3. Get the tightening torque of the wheel bolts checked as soon as possible at the nearest authorized Volkswagen dealer or authorized Volkswagen Service
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
4. Get the damaged tires replaced as soon as possible.
Wheel bolt tightening specification
Tightening specification for wheel bolts in steel and aluminum alloy rims:
120 Nm (88 ft-lbs).
Wheel bolts that are corroded and difficult to turn must be replaced and the threads in the wheel hub must be cleaned before checking the tightening torque.
Never grease or oil the wheel bolts and the threads in the wheel hub.
Check the tightening torque using a functioning torque wrench immediately after changing a wheel.
WARNING
If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and the wheel could come loose while driving. Exceeding the tightening
specification could damage the wheel bolts and threads.
Wheel bolts that are tightened incorrectly or missing could cause you to lose control of the vehicle and lead to serious accidents and fatal injuries.
Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then
have the tightening torque checked as soon as possible by suitably qualified professionals. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Never drive with missing or loose wheel bolts.
Always use wheel bolts that are correct for the rim and the vehicle model.
Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification, they could become loose while driving.
Ensure the wheel bolts and threads in the wheel hubs are clean, easy to move and free of oil and grease.
Never loosen the bolts on rims with a bolted rim ring.
WARNING
Incorrect wheel bolts can loosen while driving and cause loss of vehicle control, serious accidents, and fatal injuries.
Always use wheel bolts that are correct for the rim and the vehicle model.
Never use different wheel bolts.
Use only two-piece wheel bolts on vehicles with two-piece wheel bolts.
The Tire Pressure Monitoring System (TPMS) indicator light may indicate a system malfunction after a wheel is changed
Troubleshooting the Tire Pressure
Monitoring System.
Tire mobility set
Introduction
The tire mobility set allows you to temporarily and reliably seal tire damage caused by foreign bodies or punctures of up to around 4 mm in diameter. Do not remove
the foreign body, such as a screw, from the tire!
After the sealant has filled the tire, check and adjust the tire pressure again after a drive of approximately 10 minutes.
If more than one vehicle tired is damaged, seek advice from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The tire mobility set is
only designed to fill one tire.
Only use the tire mobility set when the vehicle is safely parked and you are confident of the necessaries skills and safety precautions! Otherwise, contact an
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Do not use the tire sealant:
When the wheel rim is damaged.
In outside temperatures of below -20 °C (-4 °F).
When cuts or punctures to the tire are larger than 4 mm.
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If you have driven with a very low tire pressure or an empty tire.
If the tire filler bottle is past its use-by date.
If a foreign body has been removed from the tire.
In combination with an AirStop® tire. You can tell if your vehicle is equipped with AirStop® tires by the lettering “Seal” on the outside of the tire.
WARNING
It can be dangerous to use the tire mobility set at the roadside.
If the vehicle and work area are not secured properly, serious accidents and fatal injuries may occur.
Only use the tire mobility set yourself if you are familiar with the necessary steps. Instead, seek assistance from an authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Stop the vehicle as soon as it is safe to do so.
Park the vehicle a safe distance from moving traffic Securing yourself and the vehicle, Parking.
Make sure the vehicle is on level and solid ground.
All passengers, especially children, must keep a safe distance and be clear of the work area.
Switch on the emergency flashers to warn other road users and set up the warning triangle.
When using the tire mobility set, never raise the vehicle using a jack, even if the jack is approved for the vehicle.
WARNING
A tire filled with sealant does not have the same driving characteristics as an undamaged tire.
Over-stressing a sealed tire may result in serious accidents and fatal injuries.
Never drive faster than 80 km/h (50 mph).
Avoid hard acceleration, hard braking, and driving fast around curves.
Drive at a maximum of 80 km/h (50 mph) for no more than 10 minutes and then check the tire.
Tires sealed with the tire mobility set should be replaced immediately. The tire mobility set is only intended for emergency use in order to reach the
nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer
or authorized Volkswagen Service Facility.
CAUTION
The sealing agent can be harmful if it comes into contact with your skin.
If the sealing agent comes into contact with your skin, clean it off immediately with a cloth or other suitable item.
Store the tire mobility set out of the reach of children.
Dispose of used or out-of-date sealant in accordance with statutory requirements.
Your authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with a new tire inflation bottle. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Read the separate operating instructions provided by the tire mobility set manufacturer.
Preparing Your Vehicle
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Checklist
Always carry out the following tasks in the specified order
1. Park your vehicle a safe distance from traffic and on level and firm ground. Observe all important information on parking when doing so
Parking.
2. Switch on the emergency flashers Center console.
3. Have all vehicle occupants exit the vehicle on the side facing away from traffic and move to a safe area, such as behind a guard rail. Follow the local regulation
regarding wearing a reflective vest.
4. Set up the warning triangle to warn others on the road about the vehicle.
5. Check whether a repair with the tire mobility set is possible
Introduction.
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6. In trailer mode: Disconnect the trailer from the towing vehicle and park it
Trailer towing.
7. If the luggage compartment is full: remove the contents from the luggage compartment.
8. Remove the tire mobility set from the luggage compartment.
9. Do not remove the foreign body, e.g. screw, from the tire.
WARNING
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.
Always follow the tasks in the checklist.
Observe the general safety precautions.
Sealing and pumping up tires
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Sealing tires
The tire mobility set is located in the luggage compartment under the luggage compartment floor.
Fig. 176 Tire mobility set components (general example).
Tire inflation bottle with tire filler hose and sealant.
Label with the speed specification “max. 80 km/h” or “max. 50 mph”.
Compressor.
Air drain plug
Tire inflation hose
Tire pressure gauge
ON and OFF switch (may also be located on the side of the compressor).
12 V cable connector
The compressor from the tire mobility set may be operated at the 12 V socket, even if the power specification on the compressor label exceeds the maximum
power draw of the socket.
Instead of the air drain plug, there may also be a button on the compressor.
1. Stick the label from the tire mobility set fig. 176 in the field of vision of the driver on the instrument panel.
2. Unscrew the valve cap from the tire valve.
3. Shake the tire inflation bottle fig. 176
vigorously back and forth a few times.
4. Screw the compressor tire inflation hose fig. 176
securely onto the tire inflation bottle fig. 176
valve.
5. Screw the tire inflation hose of the tire inflation bottle fig. 176
securely onto the tire valve.
6. Hold the bottle upside down and fit the top of the tire inflation bottle into the notch on the compressor fig. 176
7. Place the compressor fig. 176
together with the tire inflation bottle fig. 176
on an even surface.
32
8. Activate the vehicle’s drive system.
9. Insert the 12-volt plug fig. 176
into a 12-volt-socket in the vehicle Sockets in the vehicle.
10. Switch the compressor on with the ON and OFF switch fig. 176
11. Leave the compressor running until 2.0 - 2.5 bar (29 - 36 psi/200 - 250 kPa) is reached. Maximum run time: 8 minutes
12. Switch off the compressor.
If a tire pressure of 2.0 - 2.5 bar (29 - 36 psi/200 - 250 kPa) cannot be reached
1. Unscrew the tire inflation hose of the tire inflation bottle from the tire valve.
2. Drive the vehicle around 10 m (approx. 33 ft) forward or backward so that the sealing agent is distributed in the tire.
3. Screw the compressor tire inflation hose directly onto the tire valve and repeat the inflation process.
4. If the required tire pressure still cannot be achieved, the tire is too badly damaged. The tire cannot be sealed with the tire mobility set. Do not continue driving
. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Continuing Your Journey
1. Disconnect the compressor and unscrew the tire inflation hose from the tire valve.
2. Immediately drive at a maximum of 80 km/h (50 mph), if a tire pressure of 2.0 - 2.5 bar (29 - 36 psi/200 - 250 kPa) has been reached.
3. After driving for ten minutes, check the tire pressure.
Check after 10 minutes of driving
1. Park the vehicle on level and solid ground at the next safe opportunity, in a parking lot for example.
2. Connect the tire filler hose fig. 176
again and read the tire pressure off the tire pressure gauge fig. 176
1.3 bar (19 psi/130 kPa) and less:
1. Do not continue driving! The tire cannot be adequately sealed with the tire mobility set . Contact an authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
20 psi/140 kPa (1.4 bar) and above:
1. Readjust the tire pressure to the correct value.
2. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility at a maximum of 80 km/h (50 mph). Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
3. Have the damaged tire replaced at an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
The tire inflation hose and the compressor may become hot during pumping and can cause burns if touched.
Protect your hands and skin from hot parts.
Do not place the hot tire inflation hose or compressor on flammable materials.
Allow the tire inflation hose and compressor to cool before you put them away.
WARNING
If the damaged tire cannot be adequately sealed with the tire mobility set, the tire will lose air while driving.
This could cause tire failure, loss of vehicle control, accidents, and serious injuries and death.
If the tire cannot be pumped to at least 2.0 bar (29 psi/200 kPa), the damage is too great. The sealing agent cannot seal the tire. Do not continue driving
and instead seek professional assistance.
Do not continue driving if the tire pressure is 1.3 bar (19 psi/130 kPa) or less after 10 minutes of driving. Instead, seek professional assistance.
NOTICE
The compressor can overheat and become damaged if it is used for too long.
Switch the compressor off after it has been running for eight minutes at the most.
Allow the compressor to cool down for several minutes before switching it on again.
Tire characteristics
Tire labeling and tire classifications
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Fig. 177 International tire labeling.
fig. 177Tire labeling (example), meaning
Product name
Individual manufacturer tire designation.
The tire conforms to the legal requirements of the Department of
DOT
Transportation in the USA, which is responsible for tire safety standards.
Tire identification number (TIN - may only be on the inner side of the tire) and
production date:
Code for the factory that produced the tire and
JHCO CHWS 2213
JHCO CHWS
specifications from the tire manufacturer for the tire
size and tire characteristics.
2213
Production date: 22nd week in the year 2013.
Information for the end consumer about comparative values for specified base tires (standardized test procedures)
Customer information:
Relative service life expectancy for the tire, based on a US-specific standard
test. A tire with the specification 280 will wear 2.8 times more slowly than a
standard tire with a tread wear value of 100. The tire performance depends on
TREADWEAR 280
the usage conditions and may differ significantly from the standard values
depending on the driving behavior, maintenance, different road conditions, and
climate conditions.
Wet braking capability of the tire ( AA, A, B or C). The wet braking capability is
measured under controlled conditions on certified test courses. Tires marked
TRACTION AA
with C have low traction performance. The traction value assigned to tires is
based on straight-line traction test and includes neither acceleration and
cornering, nor hydroplaning and traction under maximum load.
Temperature stability of the tire at high speeds on the test stand ( A, B or C).
Tires marked with A and B exceed the legal requirements. The temperature
TEMPERATURE A
rating is based on the tires being inflated to the correct pressure and not
overinflated. Excess speed, incorrect tire pressure, and overinflation either
alone or in combination can cause heat to build up and cause tire damage.
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