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The vehicle pulls to the left or right when driving, or there are unusual vibrations. This could indicate tire damage or too low a tire inflation pressure.
Check the tires!
Slow down immediately and stop the vehicle as soon as the traffic situation allows and it is safe to do so.
1. Check the tires and rims for damage.
2. Do not continue driving if there is tire damage.
3. Replace the damaged wheel ⇒
Introduction. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for
assistance.
4. If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the
vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Foreign object stuck in the tire
A foreign object is stuck in the tire or between the tread segments.
On vehicles with run-flat tires (AirStop® tires): leave the object in the tire and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Sealant that has been applied to the inside of the
tire running surface will surround the object and seal the tire temporarily.
1. If an object has punctured through to the inside of a tire, leave the object in place. Objects stuck between the tire tread segments can be removed.
2. Replace the damaged wheel ⇒
Introduction. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for
assistance.
3. Check and adjust the tire pressure.
4. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Tires lose traction
The vehicle loses traction when driving along curved stretches, and swerves. The braking distance is longer and the anti-slip regulation (ASR) and the anti-lock
brake system (ABS) take control earlier.
The tire may be too worn down to guarantee sufficient traction⇒ Monitoring the tread depth.
1. Go slowly and carefully to the nearest suitably qualified professional to have the vehicle checked. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Wheel bolts can only be undone with difficulty
Wheel bolts can corrode over time. This may mean that the wheel bolts can only be undone with difficulty.
1. Contact professional assistance, or drive slowly and carefully to the nearest qualified professional to have the vehicle checked. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Unusual vibrations or the vehicle pulling to one side while driving may indicate tire damage.
Slow down immediately and stop the vehicle as soon as the traffic situation allows and it is safe to do so.
Check the tires and rims for damage.
Never continue driving with damaged tires or rims. Instead, seek professional assistance.
If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have
the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Tire Pressure Monitoring Systems
Introduction
The Tire Pressure Monitoring System
(TPMS) warns the driver if tire pressures
are too low.
The following Tire Pressure Monitoring Systems (TPMS) are available for this vehicle:
Tire Pressure Monitoring System
Monitors tire pressures using pressure sensors on every tire valve (direct measurements). The tire valves are made of metal.
The reference pressure for the Tire Pressure Monitoring System is the recommended tire pressure for the tires installed at the factory when the tires are cold at
maximum load. The reference pressure corresponds to the details on the tire pressure label ⇒ Tire pressure.
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The Tire Pressure Monitoring System
may not react at first or may not react at all when you are driving in a sporty manner, or on snow-covered or unpaved
roads, when you are driving with snow chains, or in certain other situations. A change in the tread circumference of a tire is signaled by the Tire Pressure Monitoring
System indicator in the instrument cluster (telltale).
The tire pressure recommended for the tires originally installed on the vehicle is on a sticker on the driver door jamb.
Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer
on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressu
label, you should determine the proper tire inflation pressure for those tires).
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver's responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuousl
illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow th
TPMS to continue to function properly.
WARNING
The intelligent technology of the Tire Pressure Monitoring System (TPMS) cannot overcome the natural laws of physics and it can only operate within the limits
of the system. Handling wheels and tires incorrectly can result in a sudden loss of tire pressure, tread separation, and ruptured tires.
Check the tire pressure regularly and always maintain the specified values
⇒ Tire pressure. If the tire pressure is too low, the tire can heat up so much
that the tread separates or the tire ruptures.
Always inflate the tires to the correct tire pressure when the tires are cold according to the tire inflation pressure label
⇒ Tire pressure.
Check the tire pressure regularly when the tires are cold. If necessary, adjust the tire pressure when the tires are cold so that it is suitable for the tires
installed on your vehicle ⇒ Tire pressure.
Check the tires regularly for signs of wear or damage.
Never exceed the maximum permissible speed and tire load specified for the tires fitted to your vehicle.
WARNING
Different tire pressures or low tire pressure can cause tire damage, tire failure, loss of vehicle control, crashes, serious injuries, and death.
If the
warning light turns on, stop the vehicle immediately and check all of the tires
⇒ Troubleshooting.
Different tire pressures or low tire pressure can increase tire wear, decrease vehicle stability, and increase braking distance.
The driver is responsible for maintaining the correct tire pressure in all tires on the vehicle. The recommended tire pressure can be found on a label
⇒ Tire pressure.
The Tire Pressure Monitoring System (TPMS) can only function correctly when all tires are inflated to the correct pressure when they are cold.
All tires must always be inflated to the correct pressure based on the load
⇒ Tire pressure.
Inflate all tires to the correct tire pressure before every drive
⇒ Tire pressure.
When the tire pressure is too low, the tire must flex more when driving. This could cause the tire to become so hot that the tread could separate, the tire
could rupture, and you could lose control of the vehicle.
Driving at high speeds and excessive vehicle load can cause a tire to become so hot that the tire could rupture and you could lose control of the vehicle.
Tire pressure that is too high or too low shortens the service life of the tire and affects driving behavior.
If the tire is not “flat” and the tire does not need to be replaced immediately, drive slowly to the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility to have the tire pressure checked and corrected ⇒ Troubleshooting. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Low tire pressure increases fuel consumption and tire wear.
New tires may expand slightly the first time they are driven at high speeds, which can trigger a tire pressure warning.
Only replace old tires with tires that have been approved by Volkswagen for the vehicle model.
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4
Do not rely on the Tire Pressure Monitoring System alone. Inspect the tires regularly to make sure the tire pressure is correct and check the tires for any signs of
damage, such as punctures. Remove any objects stuck in the tire tread as long as they have not punctured the inside of the tire.
Tire Pressure Monitoring System
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Fig. 182 Diagram of the instrument cluster display: current tire pressures.
Specified pressure in psi.
Actual pressure in psi.
Loss of pressure in the left front tire.
System malfunction in the right rear tire.
Function description
The Tire Pressure Monitoring System (TPMS) monitors tire pressure in the four tires while driving using pressure sensors installed on the tires. The system warns
the driver if there is a loss of pressure.
Tire pressure display in the instrument cluster
1. Open the Vehicle status menu in the instrument cluster display ⇒ Vehicle settings menu.
The vehicle is shown with the actual and specified pressures for all tires fig. 182.
When the ignition is switched on, the display initially shows the tire pressures that were last read by the system. When you begin driving, the display will update. If
there is low tire pressure, the actual values and the affected tires will be marked in the display fig. 182.
The sensors do not send any tire pressures when the tires are not moving. This helps to conserve the sensor batteries.
If no tire pressures are sent, the last tire pressures received will be shown in grey.
Switching the tire pressure monitoring system on or off (depending on the vehicle)
Follow the local applicable legal regulations regarding the tire pressure monitoring system.
If a tire set that does not contain tire pressure sensors or whose tire pressure sensors are not compatible with the vehicle is installed, the
indicator light will blin
for about one minute and then stay on. The tire pressures will not be monitored. It is not possible to switch the system off.
Adapting tire pressures
The tire pressure must be checked and adapted each time the vehicle load changes. The tire pressure that is recommended for the vehicle is located on a label on
the driver’s door pillar or on the inside of the fuel filler flap.
The values read by the pressure gauge when inflating the tire may differ from the values detected by the TPMS. The TPMS is more accurate!
Selecting tire type
When changing to a tire in a different size, it may be necessary to adapt the specified pressure of the Tire Pressure Monitoring System to the new tires. Contact an
authorized Volkswagen dealer or authorized Volkswagen Service Facility to do so. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
If tires in a size that was not intended at the factory are installed, the specified pressure for these tires can be set by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
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Spare wheel, compact spare wheel, or collapsible spare wheel
The pressure of the spare wheel, compact spare wheel, or collapsible spare wheel in the vehicle trunk is not monitored.
NOTICE
The pressure sensors are installed on special aluminum valves that are fixed in place. When filling and checking the tire pressure, do not bend the valves
“into position”.
The valves and sensors can be damaged if valve caps are missing. For this reason, always make sure all valve caps are fully tightened when driving.
Do not use metal valve caps.
Do not use “comfort valve caps”, because these do not form a seal and the sensors could be damaged.
Troubleshooting the Tire Pressure Monitoring System
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Tire pressure low
The yellow indicator light turns on.
Message: Flat tire! The pressure of one or more tires is below 20 psi (1,4 bar/140 kPa) or there is a critical loss of tire pressure.
1.
Do not continue driving!
2. Check all tires for external damage and objects embedded in them.
3. Check the pressure in all tires ⇒ Tire pressure.
4. Change the tire or drive slowly to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Message: Tire pressures are too low. This warning indicates a critical loss of pressure in at least one tire.
1. Check and adjust the pressure in all the tires
⇒ Tire pressure.
2. Change the tire or drive slowly to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Message: Please check the tire pressures. The warning indicates a minor loss of pressure in at least one tire.
1. Avoid driving long distances and at high speeds when the message is displayed.
2. Check and adjust the tire pressure in all tires
⇒ Tire pressure.
Tire pressure monitoring system malfunction
The yellow indicator light flashes for approximately one minute and then stays on.
One or more tires with tire pressure monitoring sensors were installed but not detected.
1. Drive for a few minutes until the indicator light turns off.
One or more tires without tire pressure monitoring sensors were installed or a tire pressure monitoring sensor is malfunctioning.
1. Install tires with functioning tire pressure monitoring sensors.
There is a system malfunction.
1. Switch the ignition off and back on again. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
There is a malfunction between a sensor and the system. Because of overlap among sensors that function in the same frequency range, the system function may b
temporarily impaired.
1. Switch off or avoid using sources of interference, such as mobile devices, remote controls, or children’s toys.
Wheel covers
Hubcap
Vehicles with removable wheel center trim
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Fig. 183 Remove the hubcap.
The wheel center trim is for protecting the wheel bolts and must be reattached after a wheel change.
1. Removing: Take the extraction hook out of the vehicle toolkit ⇒ Vehicle tool kit components and insert in a hole (alloy wheel) or hook it to the edge (steel whee
of the hubcap fig. 183.
2. Remove the trim in the direction of the arrow fig. 183.
3. Installing: press the hubcap centrally on the rim and press it against the rim until it you feel it engage.
WARNING
Unsuitable wheel covers and assembling wheel covers incorrectly can cause accidents and serious injuries.
Wheel covers that are installed incorrectly can loosen while driving and endanger other road users.
Do not use damaged hubcaps.
Always make sure that the air supply to cool the brakes is not blocked or reduced. This also applies when wheel covers are retrofitted. An insufficient air
supply can cause the braking distance to increase significantly.
Wheel covers
Removing the wheel hub cover
Fig. 184 Remove the wheel hub cover.
The full wheel covers protect the wheel bolts and must be reattached after a wheel change.
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1. Take the extraction hook out of the vehicle tool kit ⇒ Vehicle tool kit components.
2. Engage the extraction hook in one of the openings on the wheel hub cover.
3. Remove the wheel hub cover with extraction hook in the direction of the arrow. If necessary, use a lug wrench for removal fig. 184.
Installing the full wheel cover
1. Make sure the anti-theft wheel bolts are positioned correctly ⇒ Wheel bolts.
2. Press the full wheel cover onto the rim so that the opening for the valve aligns with the tire valve. Make sure that the entire outer edge of the cover is secured.
WARNING
Unsuitable wheel covers and assembling wheel covers incorrectly can cause accidents and serious injuries.
Wheel covers that are installed incorrectly can loosen while driving and endanger other road users.
Do not use damaged hubcaps.
Always make sure that the air supply to cool the brakes is not blocked or reduced. This also applies when wheel covers are retrofitted. An insufficient air
supply can cause the braking distance to increase significantly.
NOTICE
The wheel cover may be screwed tightly and must not be removed with force.
Wheel bolt caps
Fig. 185 Remove the caps from the wheel bolts.
The caps are for protecting the wheel bolts and must be completely reattached after a wheel change.
Removing and attaching caps
1. Removing: Take the extraction hook out of the vehicle tool kit ⇒ Vehicle tool kit components.
2. Insert the extraction hook through the opening in the cap fig. 185 and pull in the direction of the arrow.
3. Attaching: push the cap all the way on the wheel bolts.
The anti-theft wheel bolt has a separate cap. This cap only fits on the anti-theft wheel bolt and not on conventional wheel bolts.
Wheel change
Introduction
Only change the wheel yourself if the vehicle is parked securely, you are familiar with the safety precautions and the necessary procedures and you have the
necessary tools. Some vehicles are delivered from the factory without a vehicle jack and lug wrench. In such cases, have the wheel changed by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
The vehicle jack supplied by the factory is only designed for changing one wheel that has a damaged tire and must be replaced. If both tires on one side of the
vehicle, both tires on one axle, or all tires are damaged, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
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Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Changing a wheel can be dangerous, especially when done on the side of the road. To reduce the risk of serious injuries, observe the following:
Stop the vehicle as soon as it is safe to do so. Park the vehicle a safe distance away from moving traffic to change the wheel.
All passengers, especially children, must keep a safe distance and be outside of the work area when changing a wheel.
Switch on the emergency flashers to warn other road users.
Make sure the vehicle is on level and solid ground. If necessary, place a large, stable surface under the jack.
Only carry out the wheel change yourself if you are familiar with the necessary steps. Instead, seek assistance from an authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Only use suitable and undamaged tools for wheel changes.
Always switch off the engine and move the selector lever to the P position to reduce the risk of the vehicle moving unintentionally.
Set the electronic parking brake.
After changing a wheel, immediately check the tightening torque of the wheel bolts with an undamaged torque wrench that is functioning correctly.
Preparations for changing a wheel
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Checklist
Always perform the following steps in the specified order to prepare for a wheel change
⇒
:
1. If the vehicle has a flat tire, park the vehicle a safe distance away from moving traffic on level and solid ground as soon as possible.
2. Set the electronic parking brake.
3. Automatic transmission: move the selector lever into the P position.
4. Stop the engine and switch the ignition off.
5. Have all vehicle occupants exit the vehicle on the side facing away from traffic and move to a safe area.
6. Turn on the emergency flashers and set up the warning triangle ⇒ Securing yourself and the vehicle. Follow any applicable laws.
7. Block the tire that is diagonal from the one you will be changing with a stone, chocks, or another suitable object.
8. In trailer mode: Disconnect the trailer from the towing vehicle and park it
⇒ Trailer towing.
9. If the luggage compartment is full: remove the contents from the luggage compartment.
10. Where applicable, remove the subwoofer ⇒ Subwoofer.
11. Remove the collapsible spare wheel, full-size spare wheel or compact spare wheel and the vehicle tool kit from the luggage compartment.
12. Remove the wheel covers ⇒ Wheel covers.
WARNING
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.
Always follow the tasks in the checklist.
Observe the general safety precautions.
Wheel bolts
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Loosening wheel bolts
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Fig. 186 Changing a tire: loosening the wheel bolts.
Use a suitable lug wrench to loosen the wheel bolts.
Only loosen the wheel bolts a few turns while the vehicle is not raised with the vehicle jack.
1. Slide the lug wrench all the way onto the wheel bolt fig. 186.
2. Hold the end of the lug wrench and turn the wheel bolt about one turn counterclockwise
⇒
Or: if a wheel bolt cannot be loosened, carefully press on the end of the lug wrench using your foot. Hold onto the vehicle firmly while doing this and make sure
you have secure footing.
Loosening anti-theft wheel bolts
Fig. 187 Changing a tire: tire valve
and locations of the anti-theft wheel bolt
or
1. Remove the adapter for anti-theft wheel bolts from the vehicle tool kit.
2. Slide the adapter all the way into the anti-theft wheel bolt.
3. Slide the lug wrench all the way onto the adapter.
4. Hold the end of the lug wrench and turn the wheel bolt about one turn counterclockwise
⇒
Installing anti-theft wheel bolts (full wheel covers)
On wheels with full wheel covers, the anti-theft wheel bolt must be fitted in position fig. 187
or
, based on the position of the tire valve
. Otherwise, it will
not be possible to install the full wheel cover.
Wheel bolt tightening specification
Tightening specification for wheel bolts in steel and aluminum alloy rims:
103 ft-lbs (140 Nm).
Wheel bolts that are corroded and difficult to turn must be replaced and the threads in the wheel hub must be cleaned before checking the tightening torque.
Never grease or oil the wheel bolts and the threads in the wheel hub.
31
Check the tightening torque using a functioning torque wrench immediately after changing a wheel.
WARNING
Wheel bolts that are tightened incorrectly can loosen while driving and cause accidents, serious injuries, and loss of vehicle control.
The wheel bolts and threads in the wheel hub must be clean, easy to move, and free of oil and grease.
Always use only the lug wrench to loosen and secure the wheel bolts that have been attached to the vehicle at the factory.
Only loosen the wheel bolts about one turn while the vehicle is not lifted with the jack.
Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification, they could become loose while driving.
Never loosen the bolts on rims with a bolted rim ring.
Check the tightening torque regularly with a torque wrench. If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and rims
could come loose while driving. Exceeding the tightening specification could damage the wheel bolts and threads.
WARNING
Incorrect wheel bolts can loosen while driving and cause accidents, serious injuries, and loss of vehicle control.
Only use wheel bolts that are intended to be used with the rim.
Never use different wheel bolts.
Subwoofer
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Fig. 188 Removing the subwoofer.
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Fig. 189 Leaning the subwoofer.
Before you can remove the spare wheel, you must remove the subwoofer and lean it in the luggage compartment.
Removing the subwoofer
1. Open the trunk lid and hook the floor covering onto the upper edge of the luggage compartment.
2. Depending on the equipment: Pull the spacer fig. 188 up out of the handwheel.
3. Turn the handwheel fig. 188 counterclockwise.
4. Lift the subwoofer out carefully.
5. Lift out the subwoofer and lean it against the side panel of the luggage compartment, ensuring that the subwoofer cannot tip or fall fig. 189.
Installing the subwoofer
1. Place the subwoofer carefully in the rim well. The point of the “FRONT” arrow symbol on the subwoofer must face forward.
2. Turn the handwheel fig. 188 clockwise until the subwoofer is firmly secured.
3. Depending on the equipment: Insert the spacer fig. 188 in the handwheel.
4. Unhook the floor covering and fold it back into place on the luggage compartment floor.
NOTICE
If the subwoofer connector becomes loose or the cable is trapped or kinked, the subwoofer may be damaged.
Spare wheel or compact spare wheel
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
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Fig. 190 In the luggage compartment: handle to secure the compact spare wheel.
Removing the spare wheel or compact spare wheel
1. Open the trunk lid.
2. Lift up or remove the luggage compartment floor⇒ Luggage compartment floor - functions.
3. If necessary, lift up and remove the carpet.
4. Remove the vehicle tool kit with the container.
5. If necessary, remove the subwoofer ⇒ Subwoofer.
6. Remove the locking wedge fig. 190
upward.
7. Turn the handwheel in the center of the spare wheel fig. 190
all the way counterclockwise.
8. Remove the spare wheel or compact spare wheel.
Stowing the removed tire
1. Open the trunk lid.
2. Lift up or remove the luggage compartment floor⇒ Luggage compartment floor - functions.
3. If necessary, lift up and remove the carpet.
4. If the removed wheel fits in the spare wheel well: place the removed wheel with rim down into the spare wheel well so that the center hole on the rim is directly
above the hole or the threaded pin.
5. Turn the handwheel clockwise on the threaded pin until the removed wheel is securely fastened.
6. Position the locking wedge fig. 190
in the slot on the threaded pin so that the handwheel cannot turn.
7. Place the vehicle tool kit back in the container and stow it in the luggage compartment.
8. If necessary, place the carpet in the luggage compartment.
9. Reinsert the luggage compartment floor or fold back down ⇒ Luggage compartment floor - functions.
10. Close the trunk lid.
If the removed wheel does not fit in the spare wheel well, the wheel must be securely stowed in the luggage compartment on the luggage compartment floor.
If the spare wheel is different from the regular tires
If the spare wheel is different from the regular wheels, then the spare wheel must only be used in the event of a vehicle breakdown and only for a short period of
time →
Note the driver information:
Do not drive faster than 50 mph (80 km/h).
Avoid hard acceleration, heavy braking, and fast cornering.
Do not use snow chains on the compact spare wheel ⇒ Snow chains.
After installing the spare wheel or compact spare wheel, check the tire pressure as soon as possible
⇒ Tire pressure.
The tire pressure of the spare wheel, compact temporary spare wheel or temporary spare wheel must be checked every time the tire pressure of the regular wheels
is taken, or at least once a month. The tire pressure of the spare wheel, compact spare wheel or temporary spare wheel when the tires are cold must correspond to
the details on the tire inflation pressure label ⇒ Tire pressure.
WARNING
Incorrect handling of the spare wheel or compact spare wheel can result in loss of vehicle control, collisions, or other accidents, and serious injuries.
Never use the spare wheel or compact spare wheel if it is damaged or if it is worn down to the wear indicator.
Some vehicles may be equipped with a compact spare wheel instead of a spare wheel. The compact spare wheel can be identified by a label stating
“80 km/h” or “50 mph”. This label indicates the permitted maximum speed at which the tire may be driven. Do not cover the sticker while the wheel is in
use.
Never drive faster than 50 mph (80 km/h).
Never drive more than 125 miles (200 km) with a temporary compact spare wheel fitted to the drive axle.
Avoid hard acceleration, hard braking, and driving fast around curves.
Replace the compact spare wheel as soon as possible with a regular wheel. The spare wheel is only intended for short-term use.
Always secure the compact spare wheel with the wheel bolts supplied by the factory.
Never drive with more than one spare wheel that differs from the regular tires.
After mounting the compact spare wheel,check the tire pressure as soon as possible
⇒ Tire pressure.
Do not use snow chains on the compact spare wheel.
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Never mount a compact spare wheel on the rear axle when in trailer mode
⇒ Trailer towing.
Raising the vehicle with the vehicle jack
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Open lift points
Fig. 191 Open lift points for the vehicle jack.
The vehicle jack must only be positioned at the reinforced areas on the underbody that are located behind the markings on the vehicle body fig. 191. The lift point
that is nearest the affected tire should be used ⇒
Covered lift points
Fig. 192 Fold down cover.
Covered lift points for the vehicle jack depend on the vehicle equipment.
Positioning the vehicle jack with open lift points
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Fig. 193 Correct jack setup.
Fig. 194 Xack is positioned on the left side of the vehicle at the rear.
The vehicle jack must only be positioned at the reinforced areas on the underbody that are located behind the markings on the vehicle body fig. 194. The lift point
that is nearest the affected tire should be used ⇒
Positioning the vehicle jack with covered lift points
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Fig. 195 Correct jack setup.
Fig. 196 Xack is positioned on the left side of the vehicle at the rear.
The jack may only be positioned at the lift points shown and only when the cover is folded down fig. 192. The lift point that is nearest the affected tire should be
used ⇒
Checklist
For your own safety, follow the points below in the order they are given
⇒
:
1. Select an area where the ground is level and firm for raising the vehicle.
2. Adjust the steering wheel so that the wheels are not pointing straight forward.
3. Stop the engine.
4. Move the selector lever of the automatic transmission into the P position.
5. Set the electronic parking brake.
6. Block the tire that is diagonal from the one you will be changing with chocks or other suitable objects.
7. If you are towing a trailer ⇒
Introduction: disconnect trailer from the vehicle and park it.
8. Loosen the wheel bolts ⇒ Wheel bolts.
9. Position the hand crank in the mount on the jack.
10. Find the vehicle lift point fig. 191 under the vehicle that is closest to the wheel you will be changing.
11. For covered lift points only: Remove the cover on the side member fig. 192: Firmly but carefully pull in the direction of the arrow. The cover has a retaining
strap.
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12. Crank the jack upward so that it is still positioned under the vehicle lift point.
13. Make sure the entire base of the jack is seated securely on the ground and that the base of the jack is located exactly directly below the lift point fig. 193 and
fig. 194 or fig. 195 and fig. 196.
14. Straighten out the vehicle jack and continue raising the bracket on the top of the jack until the bracket is positioned on the brace under the vehicle fig. 194 or
fig. 196.
15. Continue raising the vehicle jack until the wheel is lifted off the ground.
WARNING
Using the vehicle jack incorrectly can result in the vehicle slipping from the jack and causing serious injuries. To reduce the risk of injuries, observe the following:
Never raise the vehicle if more than one tire is damaged.
Never raise the vehicle while the engine is running or while the vehicle is on ground that is tilted to the side or sloping.
Never allow the engine to be started if the vehicle is raised. Engine vibrations could cause the vehicle to fall off the jack.
Only place the vehicle jack at the lift points described. The bracket on the vehicle jack must firmly grip the sill fig. 194 or fig. 196.
Only use jacks that are approved by Volkswagen for the vehicle. Other vehicle jacks, including those approved for other Volkswagen models, could slip.
The ground must be level and firm. Sloped or soft ground can cause the vehicle to slip off the jack. If necessary, place a large, stable surface under the
jack.
If you are on a slippery surface such as tile, place a non-slippery object such as a rubber mat on the ground to prevent the jack from slipping.
Never place any part of your body such as your arm or leg under the vehicle when it is supported only by the jack.
If you must work underneath the vehicle, additionally support the vehicle securely with suitable stands.
WARNING
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.
Always follow the activities in the checklist and follow the general safety precautions.
Changing a wheel
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Removing a wheel
Fig. 197 Wheel change: removing wheel bolts with the lug wrench.
1. Follow the checklist ⇒ Preparations for changing a wheel .
2. Loosen the wheel bolts ⇒ Wheel bolts.
3. Raise the vehicle ⇒ Raising the vehicle with the vehicle jack .
4. Remove loose wheel bolts completely using the lug wrench fig. 197 and place the bolts on a clean surface.
5. Remove the wheel.
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Installing a spare wheel or compact spare wheel
1. Note the running direction of the tire ⇒ Tire labeling and tire classifications.
2. Position the wheel.
3. Install the anti-theft wheel bolt clockwise using the adapter in the correct position
⇒ Wheel bolts and lightly tighten.
4. Install all other bolts clockwise and lightly tighten.
5. Lower the vehicle with the vehicle jack.
6. Tighten all wheel bolts securely clockwise using the lug wrench ⇒ . Do not go in order around the wheel while doing this, but rather always switch to a
wheel bolt on the opposite side.
7. Mount the caps, center wheel covers, or full wheel covers ⇒ Wheel covers.
After a wheel change
1. Clean the vehicle tool kit and place it back in the foam piece in the luggage compartment.
2. Stow the old wheel securely in the luggage compartment.
3. Always check the wheel bolt tightening torque ⇒ Wheel bolts.
4. Always have the damaged wheel replaced as soon as possible.
WARNING
An incorrect tightening torque or incorrectly treated wheel bolts can cause the driver to lose control of the vehicle and cause accidents and serious injuries.
Always keep all wheel bolts and threads in the wheel hubs clean and free of oil and grease. The wheel bolts must be easy to move and tightened to the
tightening specification.
The Tire Pressure Monitoring System (TPMS) indicator light may indicate a system malfunction after a wheel is changed ⇒ Troubleshooting the Tire Pressure
Monitoring System.
If the dimensions of the new tires do not match the dimensions of the tires that have been removed and require a different cold tire pressure, you will need to
adapt the tire pressures for the Tire Pressure Monitoring System ⇒ Tire Pressure Monitoring System.
Tire characteristics
Tire labeling and tire classifications
Fig. 198 International tire labeling.
318
fig. 198Tire labeling (example), meaning
Product name
Individual manufacturer tire designation.
The tire conforms to the legal requirements of the Department of
DOT
Transportation in the USA, which is responsible for tire safety standards.
Tire identification number (TIN - may only be on the inner side of the tire) and
production date:
Code for the factory that produced the tire and
JHCO CHWS 2213
JHCO CHWS
specifications from the tire manufacturer for the tire
size and tire characteristics.
2213
Production date: 22nd week in the year 2013.
Information for the end consumer about comparative values for specified base tires (standardized test procedures)
⇒ Customer information:
Relative service life expectancy for the tire, based on a US-specific standard
test. A tire with the specification 280 will wear 2.8 times more slowly than a
standard tire with a tread wear value of 100. The tire performance depends on
TREADWEAR 280
the usage conditions and may differ significantly from the standard values
depending on the driving behavior, maintenance, different road conditions, and
climate conditions.
Wet braking capability of the tire ( AA, A, B or C). The wet braking capability is
measured under controlled conditions on certified test courses. Tires marked
TRACTION AA
with C have low traction performance. The traction value assigned to tires is
based on straight-line traction test and includes neither acceleration and
cornering, nor hydroplaning and traction under maximum load.
Temperature stability of the tire at high speeds on the test stand A, B or C).
Tires marked with A and B exceed the legal requirements. The temperature
TEMPERATURE A
rating is based on the tires being inflated to the correct pressure and not
overinflated. Excess speed, incorrect tire pressure, and overinflation either
alone or in combination can cause heat to build up and cause tire damage.
88 H
Load index and speed rating .
Rotation and arrow
Tire running direction code .
Or: Outside
Code on the outside of the tire .
MAX INFLATION 350 KPA (51 psi/3.51 bar)
US limit for the maximum inflation pressure.
Code for tires that can be used in the winter (mud and snow tires)
⇒ Winter
M+S or M/S or
tires. Studded tires are marked with an E after the S.
TWI
Indicates the location of the tread wear indicator ⇒ Monitoring the tread depth.
Brand name, logo
Manufacturer.
Made in Germany
Country of manufacture.
Country-dependent code for China (China Compulsory Certification).
023
Country-dependent code for Brazil.
Identification according to international regulations with the number of the
country that issued the approval. Approved tires in accordance with ECE
E4 e4 0200477-b
regulations are marked with an E. Tires in accordance with EU regulations are
marked with an e. The multi-digit approval number follows that.
RADIAL TUBELESS
Tubeless radial tires.
Size designation:
P
Code for passenger vehicles.
195
Tire width from one sidewall to the other in mm.
65
Height and width ratio in %.
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P 195 / 65 R 15 XL
fig. 198Tire labeling
(example), meaning
R
Belt construction code for radial.
15
Rim diameter in inches.
XL
Reinforced tires (“Extra Load”).
MAX LOAD 615 KG (1235 LBS)
US load capacity for the maximum load per tire.
Specification for the components of the tire body.
SIDEWALL 1 PLY RAYON
1 layer rayon.
TREAD 4 PLIES
Specification for the components of the running surface.
In the example, there are the following 4 layers under the running surface: 1
1 RAYON + 2 STEEL + 1 NYLON
rayon layer, 2 steel belts, and 1 nylon layer.
The labeling is on both sides of the tire. In some cases, certain codes may only be on one side of the tire, such as the tire ID number and the production date.
Other digits that may be present are part of the internal labeling from the tire manufacturer or country-specific labeling.
Low-profile tires
Compared to other tire-rim combinations, low-profile tires offer a wider tread surface and a larger rim diameter with shorter tire sidewalls. Low-profile tires improve
handling performance and precision. However, they may reduce the level of comfort when driving on roads in poor condition.
Unidirectional tires
The sidewalls on unidirectional tires are marked with arrows. The specified running direction must be followed. This ensures the optimum running characteristics.
If a tire is mounted opposite from the specified running direction, drive more carefully because the tire is not being used the way it was designed to be used. The tire
must be replaced or mounted in the correct running direction as soon as possible.
Asymmetrical tires
Asymmetrical tires factor in the behavior of the inner and outer areas of the tread pattern. The sidewalls on asymmetrical tires are marked as the inner and outer
side. Maintain the correct position of the tire on the rim.
Tire load
The tire load index indicates the maximum load of an individual tires in kilograms.
Some examples:
78
425 kg (936 lbs)
81
462 kg (1018 lbs)
83
487 kg (1073 lbs)
85
515 kg (1135 lbs)
87
545 kg (1201 lbs)
88
560 kg (1234 lbs)
91
615 kg (1355 lbs)
92
630 kg (1388 lbs)
93
650 kg (1433 lbs)
95
690 kg (1521 lbs)
97
730 kg (1609 lbs)
99
775 kg (1708 lbs)
100
800 kg (1763 lbs)
101
825 kg (1818 lbs)
102
850 kg (1873 lbs)
103
875 kg (1929 lbs)
104
900 kg (1984 lbs)
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Speed rating
The speed rating indicates the maximum speed that may be driven with the tire.
P
max. 93 mph (150 km/h)
Q
max. 99 mph (160 km/h)
R
max. 106 mph (170 km/h)
S
max. 112 mph (180 km/h)
T
max. 118 mph (190 km/h)
U
max. 125 mph (200 km/h)
H
max. 130 mph (210 km/h)
V
max. 149 mph (240 km/h)
W
max. 168 mph (270 km/h)
Y
max. 186 mph (300 km/h)
Z
above 149 mph (240 km/h), depending on manufacturer also ZR.
3) The TIN is the tire serial number.
UTQG tire classification
Uniform Tire Quality Grading (UTQG): Quality grades can be found where applicable on the tire sidewall between the tread shoulder and maximum section width.
Example:
Treadwear (number)
Traction AA, A, B or C
Temperature A, B or C
For example: Treadwear 200, Traction AA, Temperature A.
All passenger car tires must conform to Federal Safety Requirements in addition to these grades.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course.
For example, a tire graded 150 (Treadwear-value 150) would wear one-and-one-half (1 1/2) times as well on the government course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving
habits, service practices and differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.
Temperature
The temperature grades are A (the highest), B, and C representing the tire's resistance to the generation of heat, and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B
and A represent higher levels of performance on the laboratory test wheel than the minimum required by law.
WARNING
The traction class assigned to this tire is based on traction tests when braking straight ahead and does not take account of the properties when accelerating,
driving around curves, hydroplaning or at maximum traction.
WARNING
The temperature class for this tire is based on a tire being inflated to the correct pressure and not being overinflated. Excess speeds, insufficient tire pressure,
and overinflation either alone or in combination can cause heat to build up and cause potential tire failure.
Tire load and vehicle load, determining the correct load
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Vehicles and tires have a limited load capacity. An overloaded vehicle is difficult to steer and brakes less effectively. Overloading your vehicle can also cause
damage to the vehicle and tires, such as tire blowouts and sudden pressure losses.
To ensure your safety and the safety of your passengers, never exceed the maximum vehicle weight. This is specified as the Gross Vehicle Weight Rating
(GVWR).
The GVWR includes the weight of your vehicle including all additional equipment, a full fuel tank, all fluids and its maximum load. The maximum load includes the
number of people that can travel in the vehicle (number of seats) with an average weight of 150 lbs (68 kg) per person, and also luggage. In trailer mode, the weigh
of the trailer and the trailer tongue weight rating must be included in calculations.
The Gross Axle Weight Rating (GAWR) is the maximum axle load per axle. The GVWR and GAWR are listed on the safety certificate on the B-pillar on the
driver's side.
Your vehicle has either 4 (2 front, 2 rear), 5 (2 front, 3 rear), 6 (2 front, 2 center, 2 rear) or 7 (2 front, 3 center, 2 rear) seats, depending on the type of vehicle. Each
seat has a safety belt. As there is an upper limit to the GVWR, the maximum load also has an upper limit. Traveling with a full vehicle or with passengers heavier
than 150 lbs (68 kg) per person will reduce the remaining possible load.
The tire inflation pressure label for your vehicle also specifies the maximum weight.
Determining the correct tire load
Never overload tires. The followingexample illustrates how to determinethe combined weight of all vehicleoccupants and luggage or othervehicle payloads. Never
overload thevehicle!
Steps for Determining Correct Load Limit:
1.
Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle's placard.
2.
Determine the combined weight of the driver and passengers that will be riding in your vehicle.
3.
Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1400 lbs. and there
4.
will be five 150 lb passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs. (1400-750 (5 × 150) = 650 lbs.)
Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and
5.
luggage load capacity calculated in Step 4.
If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the
6.
available cargo and luggage load capacity of your vehicle.
Check the tire sidewall to determine the load index specified for thetire.
WARNING
Exceeding the maximum vehicle weight can cause you to lose control of the vehicle and cause accidents resulting in severe and/or fatal injuries.
Never exceed the maximum load or the maximum vehicle weight as per the GVWR.
Glossary of tire and load terminology
Accessory weight: The combined weight (in excess of those standard items which may be replaced) of automatic transmission, electro-mechanical power
steering, power brakes, power windows, power seats, radio, and heater, to the extent that these items are available as factory-installed equipment (whether installe
or not).
Aspect ratio: The ratio of sidewall height to tire width, expressed as a percentage. A number of 50 (0.5:1 or 50%) means that the cross-sectional height is 50% of
the tread width. A shorter sidewall can improve steering response and provide better overall handling, for example, on dry pavement.
Bead: The part of a tire made of steel wires, wrapped or reinforced by ply cords, with the shape and structure to ensure proper fit to the wheel rim.
Bead separation: A breakdown of the bond between components in the bead.
Carcass: The tire structure, except tread and sidewall rubber which, when inflated, bears the load.
Chunking: The breaking away of pieces of the tread or sidewall.
Cord: The strands of material forming the plies in the tire.
Cord separation: The parting of cords from adjacent rubber compounds.
Cracking: Any parting within the tread, sidewall, or inner liner of the tire extending to cord material.
Cold tire inflation pressure: The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a
couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.
Curb weight: The weight of a motor vehicle with standard equipment including the maximum capacity of fuel, oil, and coolant, air conditioner, and additional weight
of optional equipment.
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Extra load tire: A tire designed to operate at higher loads and at higher inflation pressures than the corresponding standard tire.
Gross Axle Weight Rating (GAWR): The load-carrying capacity of a single axle system, measured where the tire contacts the ground.
Gross Vehicle Weight Rating (GVWR): The maximum loaded weight of the vehicle.
Groove: The space between 2 adjacent tread ribs.
Load rating code: The maximum load that a tire is rated to carry for a given inflation pressure. You may not find this information on all tires because it is not
required by law.
Maximum loaded vehicle weight: The total of:
Curb weight.
Accessory weight.
Vehicle capacity weight.
Production options weight.
Maximum (permissible) inflation pressure: The maximum cold inflation pressure to which a tire may be inflated. Also called “maximum inflation pressure.”
Normal occupant weight: Means 150 lbs (68 kilograms) times the number of occupants seated in the vehicle up to the total seating capacity of your vehicle.
Occupant distribution: The placement of passengers in a vehicle.
Outer diameter: The diameter of a new, properly inflated tire.
Overall width: Total width measured at the exterior sidewalls of an inflated tire, including the additional width of labeling, decorations, or protective bands or ribs.
Passenger car tire: A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (GVWR) of
10,000 pounds or less.
Ply: A layer of rubber-coated parallel cords.
Ply separation: A parting of rubber compound between adjacent plies.
Pneumatic tire: A mechanical device made of rubber, chemicals, fabric, and steel or other materials, that, when mounted on an automotive wheel, provides the
traction and contains the gas or fluid that sustains the load.
Production options weight: The combined weight of installed regular production options weighing over 5 lbs (2.3 kg) more than the standard items they replace,
and not previously considered as curb weight or accessory weight. These include, for example, heavy-duty brakes, ride levelers, roof rack, heavy-duty battery, and
special trim.
Radial ply tires: A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees to the centerline of the tread.
Recommended inflation pressure: The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more tha
a couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.
Reinforced tire: A tire designed to operate at higher loads and at higher inflation pressures than the corresponding standard tire.
Rim: The outer edge of a wheel upon which the tire beads are seated.
Rim diameter: The nominal diameter of the wheel's tire bead seating surface. If you change your wheel size, to wheels of a different diameter, you will have to
purchase new tires to match the new wheels.
Rim size: Designation means rim diameter and width.
Rim type designation: The industry or manufacturer's designation for a rim by style or code.
Rim width: The nominal distance between wheel rim flanges.
Section width: The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due to labeling decoration, or protective bands.
Sidewall: The portion of a tire between the bead and the tread.
Sidewall separation: The parting of the rubber compound from the cord material in the sidewall.
Speed rating (letter code): A standardized letter code indicating the maximum speed at which a tire is designed to be driven for extended periods of time. The
ratings range from 93 mph (150 km/h) “P” to 186 mph (300 km/h) “Y”. The speed rating letter code, where applicable, is molded on the tire sidewall. You may not
find this information on all tires because it is not required by law.
Tire Pressure Monitoring System: A system that detects when at least one of a vehicle's tires is underinflated and illuminates a low tire-pressure warning light.
Tread: The portion of a tire that normally touches the road.
Tread rib: A tread section running circumferentially around a tire.
Tread separation: Tire failure caused by the tread pulling away from the tire carcass.
Tread wear indicators (TWI): Raised areas within the main tread grooves that show, visually, when tires are worn and near the end of their useful life.
Uniform Tire Quality Grading (UTQG): A tire information system developed by the U.S. National Highway Traffic Safety Administration (NHTSA) that is designed
to help buyers compare tires. UTQG is not a safety rating, nor is it a guarantee that a tire will last for a certain number of miles or perform a certain way. It gives tire
buyers more information to compare with factors such as price, brand loyalty and dealer recommendations. Under UTQG, tires are graded by the tire manufacturer
in 3 areas: tread wear, traction and temperature resistance. UTQG information is molded into the tire sidewalls.
U.S. DOT Tire Identification Number (TIN): A tire's serial number. It begins with the letters “DOT” (“Department of Transportation”) and indicates that the tire meet
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all federal standards. The next 2 numbers or letters indicate the plant where the tire was manufactured. The last 4 numbers represent the week and year of
manufacture. For example, the numbers 1709 mean that the tire was produced in the 17th week of 2009. Any other numbers are marketing codes used by the tire
manufacturer. This information is used to help identify affected consumers if a tire defect requires a recall.
Vehicle capacity weight: The total rated cargo, luggage and passenger load. Passenger load is 150 lbs (68 kilograms) times the vehicle's total seating capacity (a
listed on the label inside the driver door).
Vehicle maximum load on the tire: The load on an individual tire that is determined by taking each axle's share of the maximum loaded vehicle weight (GAWR)
and dividing by 2.
Vehicle normal load on the tire: The load on an individual tire that is determined by taking each axle's share of the curb weight, accessory weight, and normal
occupant weight (distributed according to the table below) and dividing by 2.
Wheel size designation: Wheel rim diameter and width.
Occupant loading and distribution for vehicle normal load for various designated seating capacities:
Designated seating capacity, number of occupants
Vehicle normal load, number of occupants
Occupant distribution in a normally loaded vehicle
2, 3, or 4
2
2 in front
5, 6, or 7
3
2 in front, 1 in back
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Maintenance
Service
Information regarding the service schedule
Information regarding maintenance of your vehicle and the type and scope of service work can be found in your service schedule. The service schedule is included
with your manual Service schedule.
Vehicle care
Vehicle care information
Regular, proper care helps to maintain your vehicle.
The longer dirt remains on the surfaces of vehicle components, the more difficult it may be to clean and care for them. Long-term exposure can make it impossible
for dirt to be removed.
For questions regarding care products or for vehicle components that are not listed, consult a suitably qualified professional. Volkswagen recommends contacting
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Suitably qualified professionals can provide you with suitable accessories. Volkswagen recommends the use of Genuine Volkswagen Accessories, which you
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Read and follow the usage instructions on the packaging.
WARNING
Improper care and cleaning of vehicle components could impair vehicle safety equipment and cause serious injuries.
Clean and maintain vehicle components only according to the manufacturer’s instructions.
Always use approved or recommended cleaning solution.
Never use cleaning solutions that contain solvents. Solvents can cause permanent damage to the airbag module.
Protect your hands and arms against components with sharp edges, for example when cleaning the inside of the wheel housings.
WARNING
Dirty, foggy, or icy windows reduce visibility and increase the risk of accidents and serious injuries. The vehicle safety equipment could become impaired.
Only drive when there is clear visibility through all windows.
Do not use water-repellent window solutions on the windshield. This can cause intense glare under poor visual conditions.
WARNING
Care products can be poisonous and dangerous. Unsuitable care products and incorrect application of care products can cause accidents, serious injuries,
burns, and poisoning.
Only store care products in their sealed original containers.
Read and follow the package leaflet.
Keep children away from all care products.
Only use care products outside or in well-ventilated areas so that no harmful vapors are inhaled.
Never use turpentine, engine oil, nail polish remover, or other fluids with vapors that dissipate easily for vehicle care. They are poisonous and highly
flammable.
NOTICE
Cleaning dirt with aggressive and solvent-based products can cause permanent damage to vehicle equipment, even if only exposed to the vehicle component
for a brief period, for example on seat cushions or decorative parts.
Do not allow dirt to dry.
Have stubborn spots removed by a suitably qualified, authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Washing the vehicle
Please read the introductory information and heed the Warnings and Notice ⇒
and Vehicle care information.
Washing your vehicle regularly prevents exposure to contamination, which may damage the paint.
325
Matte-finish vehicles require special care due to the particular properties of the paint.
To ensure that your vehicle is washed correctly and appropriately, note the following information
⇒
,
⇒
WARNING
After a car wash, the braking efficiency may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can increase the braking distance.
Perform careful braking maneuvers to “dry and remove ice” from the brakes. Do not endanger other road users while doing this.
NOTICE
Improper car washes can increase the risk of severe vehicle damage.
Always follow the manufacturer's instructions.
Do not wash the vehicle in direct sunlight.
In cold weather, never direct a jet of water at locks, doors, or the trunk lid. Vehicle components could freeze.
Removing stubborn dirt on matte paint
Soak insects or bird excrement that have adhered to the surface immediately with water and spray with a special cleaner for matte paint.
Remove tar splashes on the paint surface with commercially available tar removers. Residue must not be removed by intensive rubbing.
Remove tree resin and rust particles with special cleaner for matte paint and a cleaning clay bar. Slide the cleaning clay bar over the affected areas without
pressing down on it.
Spray grease and fingerprints with matte paint finish spray and rub with a soft microfiber cloth.
Rinse gasoline residue immediately with plenty of water.
Automatic car washes
If your vehicle has matte paint, never select a wash program with wax or drying aids.
If your vehicle has matte paint, only use textile car washes, never brush car washes.
For vehicle with decorative and protective decals, never use a wash package with hot wax.
Choose car washes without brushes.
Also ensure that the underside of the vehicle is washed regularly and thoroughly to remove any residue.
Observe the information provided by the car wash operator, particularly with regard to attachments on the vehicle, e.g. spoilers
⇒
The windows are closed and the outside mirrors are folded in.
The vehicle must be in roll mode.
The electronic parking brake is switched off.
Vehicles with steering lock: If the vehicle is mechanically towed in the car wash, the steering must not be locked
⇒ Steering information.
The windshield wiper ⇒ Window wipers and the rain/light sensor ⇒ Rain/light sensor are switched off.
Auto Hold is switched off.
If applicable: the roof antenna has been removed.
NOTICE
Car washes which mechanically scan contours may damage the vehicle, e.g. spoiler.
Pressure washers
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Fig. 199 Warning sign: Do not use pressure washers in the marked area.
Never use rotating nozzles. Observe the manufacturer's instructions.
Only use water up to maximum +140 °F (+60 °C).
Move the water jet evenly with a distance of at least 20 inches (50 cm) between the spray nozzle and all parts of the vehicle.
Do not direct the water at the same spot for a long period of time.
If possible, do not direct the water straight at sensitive vehicle components, e.g. rubber seals, side windows, glossy trims, tires, sensors, camera lenses,
decorative and protective decals.
Never clean icy or snow-covered door windows with a pressure washer.
Hand washing
Individual contaminations on the paint can be removed with a cleaning clay bar.
1. Clean dust and large dirt deposits from the vehicle with plenty of water.
2. If your vehicle has matte paint, remove insects, grease spots and fingerprints with a special cleaner for matte paint. Apply the product using a microfiber cloth
with gentle pressure.
3. Clean the vehicle with a soft sponge, a washing glove, or a washing brush with light pressure. Start at the roof, and continue to work from the top down. Only
use a cleansing shampoo on stubborn dirt.
If your vehicle has matte paint, clean from top to bottom with a neutral cleansing shampoo and a microfiber cloth. Wash the microfiber cloth thoroughly at
frequent intervals.
4. Clean the wheels and side members with a clean sponge.
5. Rinse with plenty of water.
6. Let the vehicle air dry. Remove water residue with a leather cloth.
NOTICE
Washing the vehicle incorrectly can destroy the matte paint finish.
Never use washing programs with wax treatment.
Generally, only cleaning agents free of solids and abrasives, such as cleansing shampoos or insect removers, can be used for cleaning purposes.
Do not use insect sponges, rough kitchen sponges or similar. The surface may be damaged.
NOTICE
The plenum chamber drain can be blocked by leaves and dirt. Water that cannot drain may leak into the interior. Water introduced manually into the plenum
chamber, for example with a pressure washer, can cause considerable vehicle damage.
Remove leaves or other loose objects with a vacuum or by hand.
Have the area under the perforated cover cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Only wash the vehicle in facilities specifically designed for that purpose. This will reduce the risk of water contaminated with oil from entering the sewer system.
Exterior care and cleaning
Please read the introductory information and heed the Warnings and Notice ⇒
and Vehicle care information.
327
The following overview gives recommendations for cleaning and caring for individual vehicle components.
Door windows, glass surfaces
Remove wax residue, for example from care products, with a suitable glass cleaner or the Volkswagen Genuine cleaning cloth.
Remove snow with a hand brush.
Remove ice with a plastic scraper. When doing so, scrape in one direction only.
Defrost the ice with a suitable deicer or Volkswagen Genuine deicer.
Clean wiper blades or change them if necessary.
Paint
Always treat surfaces with extreme care to prevent paint damage.
Treat light contaminants, for example deposits, insects, and cosmetics, immediately with a clean soft towel and a mild soap solution of maximum
two tablespoons of neutral soap in a liter of water, or with a cleaning clay bar.
Clean spilled fuel or operating materials immediately.
Dampen rust spots with soap solution. Then remove with a cleaning clay bar.
Have corrosion removed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
In the event of paint damage, consult suitably qualified professionals and have the paint damage repaired. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
A preservation treatment protects the vehicle paint. When water no longer clearly beads up and drips off clean vehicle paint, the vehicle should be retreated with a
wax protectant if not earlier.
For matte paint, use a soft sponge to apply a special wax for matte paint to the cleaned vehicle. Remove excess wax with a microfiber cloth.
Even if a wax protectant is applied regularly in an automatic car wash, Volkswagen recommends protecting the vehicle paint at least twice a year with a
suitable hard wax or Volkswagen Genuine hard wax.
Polishing is only needed if the appearance of the vehicle paint is poor and a shiny finish can no longer be achieved using protectants.
Never polish matte-finish surfaces. The surface will be permanently damaged by the paint shining.
Plenum chamber, engine compartment
Fig. 200 Between the engine compartment and windshield: plenum chamber (general example).
Remove leaves or other loose objects with a vacuum or by hand fig. 200 , ⇒
Always have the engine compartment cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect ⇒
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Water introduced manually into the plenum chamber, for example with a pressure washer, can cause considerable vehicle damage.
328
NOTICE
The plenum chamber drain can be blocked by leaves and dirt. Water that cannot drain may leak into the interior.
Have the area under the perforated cover regularly cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in
this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Sensors, camera lenses
Fig. 201 In the rear of the vehicle: Rear View Camera system in the Volkswagen emblem (general example).
Clean the area in front of the sensors or the camera with a soft cloth and solvent-free cleaning solution.
Clean sensitive surfaces of the rain/light sensor and the camera window on the windshield as you would windows and glass surfaces (depending on the
equipment).
Remove snow with a hand brush.
Never use warm or hot water.
Defrost the ice with a suitable deicer or Volkswagen Genuine deicer.
Cleaning the Rear View Camera system
1. Switch the ignition on.
2. Engage the R selector lever position.
3. Set the electronic parking brake.
4. Clean the camera lens.
Decorative and protective decals
Remove contaminants as described for paint. For matte decorative decals, use a suitable plastic cleaner or a Volkswagen Genuine plastic cleaner.
Treat the vehicle every three months with liquid hard wax. The vehicle must be free of dirt and dust before treating. Apply using only clean, soft microfiber
cloths. Do not use hot wax, even in a car wash.
Hard contaminants: remove gently with ethyl alcohol and then wash with warm water.
The durability and coloring on decorative and protective decals can be affected by environment conditions, such as sunlight, moisture, air pollution, stone chips,
etc. Decorative decals may show signs of wear and aging after approximately one to three years, and protective decals after approximately two to three years.
In very hot climates, the decorative decals may fade slightly within one year and the protective decals within two years.
Trims made out of chrome-plated plastic, aluminum or stainless steel
Clean surfaces with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum products.
Chrome-plated trims can be protected with a suitable hard wax or Volkswagen Genuine hard wax.
Headlights, taillights
Use a soft sponge saturated with a mild soap solution of maximum two tablespoons of neutral soap in a liter of water to remove dirt. Do not use cleaning
solutions containing alcohol and/or solvents.
Remove stubborn dirt with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum products.
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Wheels
Remove contaminants and road salt with plenty of water.
Clean dirty alloy wheels with a suitable rim cleaner or with Volkswagen Genuine rim cleaner. Volkswagen recommends applying a suitable hard wax or
Volkswagen Genuine hard wax to the rims every three months.
Repair a damaged protective paint layer immediately with a paint pen. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen
Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Remove brake dust with a suitable rim cleaner or Volkswagen Genuine rim cleaner.
Door lock cylinder
1. Defrost the door lock cylinder with a suitable door lock deicer or Volkswagen Genuine deicer.
Do not use any door lock deicers with degreasing substances.
WARNING
The engine compartment is a dangerous area in any vehicle. There is a risk of injury, scalding, accidents, and burns when performing any work in the engine
compartment.
Always note the necessary handling guidelines and the safety precautions every time before working in the engine compartment → page , Safety
precautions for working in the engine compartment.
Have all the work performed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
NOTICE
Incorrect cleaning and care can cause vehicle damage.
Always follow the manufacturer's instructions.
Never use cleaning objects that are too hard or abrasive.
Interior care and cleaning
Please read the introductory information and heed the Warnings and Notice ⇒
and Vehicle care information.
The following overview gives recommendations for cleaning and caring for individual vehicle components.
NOTICE
Incorrect cleaning and care can cause vehicle damage.
Never use steam cleaners, brushes, hard sponges, etc.
Have tough spots removed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Door windows
Clean the door window with a glass cleaner.
Wipe the door windows dry with a clean chamois or a lint-free cloth.
Textiles, microfiber, leatherette
Regularly remove dirt particles that adhere to the surface with a vacuum cleaner so that the material is not permanently damaged by scrubbing.
Remove contaminants with a suitable interior cleaner or Volkswagen Genuine interior cleaner.
For grease-based contaminants such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. Blot away the dissolved grease or dye with
an absorbent towel. If necessary, treat afterwards with water.
For contaminants, for example from pens or nail polish, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. If necessary, treat afterward wit
a mild soap solution of maximum two tablespoons of neutral soap in a liter of water.
Never use leather cleaners, solvents, floor polish, shoe polish, paint remover, or other similar substances.
Never use pressure washers, steam cleaners or cooling sprays.
Natural leather
Remove fresh dirt with a cotton cloth and a mild soap solution of maximum two tablespoons of neutral soap in a liter of water. Do not let any fluids seep into the
cracks.
For contaminants, for example from pens or nail polish, use a suitable leather cleaner or Volkswagen Genuine leather cleaner.
Treat dried spots with a suitable leather cleaner or with Volkswagen Genuine leather cleaner.
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Remove any fresh spots of grease such as oil with an absorbent cloth.
Apply leather care to seats regularly and each time you clean. If leaving the vehicle parked for long periods of time, you should cover the leather to protect it
from direct sunlight.
Never treat leather with solvents, floor polish, shoe polish, paint remover, or other similar substances.
Plastic parts
Clean with a soft, damp cloth.
If a mild soap solution of maximum two tablespoons of neutral soap in a liter of water cannot remove stubborn stains, use a solvent-free plastic cleaner or
Volkswagen Genuine plastic cleaner, if necessary.
Trims, decorative trims made out of chrome, aluminum or stainless steel
Clean using a clean, soft towel and mild soap solution of maximum two tablespoons of neutral soap in a liter of water, in a dust-free area.
Treat anodized surfaces with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum products.
Controls
1. Use a soft brush to remove large dirt deposits as well as any dirt that is difficult to reach.
2. Use a clean, soft cloth and a fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of water. Fluids must not enter into the controls.
Displays and screens
Do not clean the instrument cluster display and the Infotainment system screen when they are dry.
1. Turn off the Infotainment system temporarily to clean it.
2. Use a suitable cleaning cloth or Volkswagen Genuine cleaning cloth with some water, suitable glass cleaner, or an LCD cleaner.
Rubber seals
Clean with a soft, lint-free cloth and plenty of water.
Treat regularly with a suitable rubber care product or Volkswagen Genuine rubber care product.
Safety belts
1. Unreel the safety belt completely and leave the belt unreeled.
2. Remove large spots of dirt with a soft brush.
3. Clean the safety belt with a mild soap solution of maximum two tablespoons of neutral soap in a liter of water.
4. Let the belt webbing dry completely, then allow the belt to retract.
WARNING
Improper cleaning can cause damage to the safety belts, anchors, and the automatic safety belt retractors.
Never attempt to modify or remove the safety belts to clean them.
Never use chemical products to clean the safety belts and their components.
Do no use any corrosive fluids, solvents, or sharp objects.
Do not allow fluids and objects to enter the safety belt buckle.
Let the safety belt dry after cleaning before allowing it to retract completely.
Wood trims
Clean with a soft cloth and fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of water.
Cleaning the seat covers
If dye from clothing such as denim stains the seat covers, this is not considered a defect in the vehicle upholstery. Airbag system components and connectors may
be installed in the seat covers. Damage, incorrect cleaning and handling, or moisture can also cause an airbag system malfunction as well as damage to the vehicl
electrical system ⇒
Depending on the equipment, electrical components and connectors may be installed in the seat surface with seat heating, which can be damaged by incorrect
cleaning or handling. This can also result in damage to other areas of the vehicle electrical system.
Never use pressure washers, steam cleaners or cooling sprays.
Never soak seat covers.
Never switch on seat heating to dry the seats.
Do not use detergent pastes or mild detergent solutions.
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If there is uncertainty, contact suitably qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
WARNING
Improper care and cleaning of vehicle components could impair vehicle safety equipment and cause serious injuries.
Clean and maintain vehicle components only according to the manufacturer’s instructions.
Needless to say, it is easier to see signs of wear and dirt caused by normal usage on bright materials in the vehicle interior. These signs of use are unavoidable
and also indicate the unavoidable deterioration caused by normal usage. Please follow the corresponding care instructions.
Accessories, replacement parts, repairs, and modifications
Accessories and replacement parts
Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility before purchasing Genuine Volkswagen Accessories, replacement parts, or
operating equipment, for example if you would like to retrofit the vehicle with Genuine Volkswagen Accessories or if parts need to be replaced. The authorized
Volkswagen dealer or authorized Volkswagen Service Facility is aware of legal regulations and factory recommendations for Genuine Volkswagen Accessories,
replacement parts, and operating equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer
or authorized Volkswagen Service Facility. Volkswagen has verified their reliability, safety, and suitability. A suitably qualified authorized Volkswagen dealer or
authorized Volkswagen Service Facility also specializes in correct installation. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Products that are not approved by Volkswagen may not have been evaluated by Volkswagen regarding the reliability, safety, and suitability for the vehicle, despite
ongoing market observation. Therefore, Volkswagen can also not be responsible in individual cases if approval is given by an officially-recognized technical
inspection and control authority or clearance is given by a government agency.
You must consult a suitably qualified authorized Volkswagen dealer or authorized Volkswagen Service Facility to replace rim/tire combinations. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Retrofitted devices that have a direct effect on vehicle control, must have an e symbol (the approval symbol for the European Union) and be approved by
Volkswagen for the vehicle. Such devices could include a cruise control system or an electronically-controlled damping system.
Additional electrical devices that do not have a direct effect on vehicle control must have a symbol (manufacturer's Declaration of Compliance for the European
Union). Such devices could include refrigerators, computers, or ventilators.
WARNING
Unsuitable accessory parts and replacement parts may cause vehicle damage, malfunctions, accidents and severe injuries.
Volkswagen recommends the use of Volkswagen Genuine Parts® or Genuine Volkswagen Accessories, which you can acquire from an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.
Only use rim/tire combinations that are approved by Volkswagen for your vehicle model.
WARNING
Items in the deployment zone of the airbag may cause serious or fatal injuries if the airbags deploy.
Never attach or position objects in the airbag deployment zone.
NOTICE
Unsuitable accessories and replacement parts may cause vehicle damage and malfunctions.
Retrofitting an engine preheating system may damage certain engines.
Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility about the intended engines for retrofitting an engine preheating
system. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Repairs and technical modifications
Volkswagen guidelines must be followed when performing repairs and technical modifications ⇒
Interference with electronic components and their software can cause malfunctions. Because of the way electronic components are interconnected, such
malfunctions can also impair systems that are not directly involved. This means that you risk both a substantial reduction in the operational safety of your vehicle
and increased wear of vehicle components.
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