Mazda CX-5 (2019 year). Manual - part 36

▼ Instrument Panel Top (Soft pad)

Maintenance

Extremely soft material is used for the soft
pad surface. If the soft pad surface is
rubbed harshly with a dry cloth, it could
result in the surface being damaged and
leaving white scratch marks.
1. Wipe the soiled area with a soft cloth

soaked in a mild detergent (approx.
5%) diluted with water.

2. Wipe off the remaining detergent using

a cloth soaked in clean water and
wrung out well.

▼ Panel Maintenance

If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
1. Wipe the soiled area with a soft cloth

soaked in a mild detergent (approx.
5 %) diluted with water.

2. Wipe off the remaining detergent using

a cloth soaked in clean water and
wrung out well.

NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.

▼ Active Driving Display

Maintenance

*

The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, or cleaning detergent.
In addition, if a chemical solvent gets on
the active driving display, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.

NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.

▼ Cleaning the Window Interiors

If the windows become covered with an
oily, greasy, or waxy film, clean them with
glass cleaner. Follow the directions on the
container.

CAUTION

Do not scrape or scratch the inside of the

window glass. It could damage the
thermal filaments and the antenna lines.

When washing the inside of the window

glass, use a soft cloth dampened in
lukewarm water, gently wiping the
thermal filaments and the antenna lines.
Use of glass cleaning products could
damage the thermal filaments and the
antenna lines.

▼ Cleaning the Floor Mats

Rubber floor mats should be cleaned with
mild soap and water only.

Maintenance and Care

Appearance Care

6-66

*Some models.

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WARNING

Do not use rubber cleaners, such as tire
cleaner or tire shine, when cleaning rubber
floor mats:
Cleaning the rubber floor mats with rubber
cleaning products makes the floor mats
slippery.
This may cause an accident when
depressing the accelerator, brake, or clutch
(Manual transaxle) pedal or when getting
in or out of the vehicle.

After removing the floor mats for
cleaning, always reinstall them securely
(page 3-49).

Maintenance and Care

Appearance Care

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MEMO

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7

If Trouble Arises

Helpful information on what to do if a problem arises with the vehicle.

Parking in an Emergency................. 7-2

Parking in an Emergency..............7-2

Flat Tire..............................................7-3

Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-6

Battery Runs Out............................ 7-14

Jump-Starting............................. 7-14

Emergency Starting.........................7-17

Starting a Flooded Engine.......... 7-17
Push-Starting.............................. 7-17

Overheating......................................7-18

Overheating................................ 7-18

Emergency Towing.......................... 7-20

Towing Description.................... 7-20
Tiedown Hooks

*

......................... 7-21

Warning/Indicator Lights and
Warning Sounds.............................. 7-23

If a Warning Light Turns On or
Flashes........................................ 7-23
Message Indicated in Multi-
information Display

*

.................. 7-38

Message Indicated on Display

*

..........

.................................................... 7-40
Warning Sound is Activated....... 7-42

When Liftgate Cannot be
Opened..............................................7-48

When Liftgate Cannot be
Opened........................................7-48

Active Driving Display Does Not
Operate.............................................7-49

If the Active Driving Display Does
Not Operate................................ 7-49

*Some models.

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Parking in an Emergency

The hazard warning lights should always
be used when you stop on or near a
roadway in an emergency.
 

The hazard warning lights warn other
drivers that your vehicle is a traffic hazard
and that they must take extreme caution
when near it.
 

Depress the hazard warning flasher and all
the turn signals will flash. The hazard
warning indicator lights in the instrument
cluster flash simultaneously.

NOTE



The turn signals do not work when the
hazard warning lights are on.



Check local regulations about the use of
hazard warning lights while the vehicle
is being towed to verify that it is not in
violation of the law.

If Trouble Arises

Parking in an Emergency

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Spare Tire and Tool Storage

Spare tire and tools are stored in the locations illustrated in the diagram.

Tiedown eyelet 

Flat tire hold-down bolt

Jack lever

Lug wrench

Spare tire

Jack

Type A

Type B

Spare tire

Tiedown eyelet 

Flat tire hold-down bolt 

Jack lever

Lug wrench

Jack

Some models.

If Trouble Arises

Flat Tire

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▼ Jack

To remove the jack

1. Open the luggage board, and lift it.

2. Remove the jack.

To secure the jack

Perform the removal procedure in reverse.

Maintenance



Always keep the jack clean.



Make sure the moving parts are kept
free from dirt or rust.



Make sure the screw thread is
adequately lubricated.

▼ Spare Tire

Your Mazda has a temporary spare tire.
The temporary spare tire is lighter and
smaller than a conventional tire, and is
designed only for emergency use and
should be used only for VERY short
periods. Temporary spare tires should
NEVER be used for long drives or
extended periods.

WARNING

Do not install the temporary spare tire on
the front wheels (driving wheels):
Driving with the temporary spare tire on
one of the front driving wheels is
dangerous. Handling will be affected. You
could lose control of the vehicle, especially
on ice or snow bound roads, and have an
accident. Move a regular tire to the front
wheel and install the temporary spare tire
to the rear.

CAUTION

When using the temporary spare tire,

driving stability may decrease compared
to when using only the conventional tire.
Drive carefully.

If Trouble Arises

Flat Tire

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To avoid damage to the temporary spare

tire or to the vehicle, observe the
following precautions:

Do not exceed 80 km/h (50 mph).
Avoid driving over obstacles. Also, do

not drive through an automatic car
wash. This tire's diameter is smaller
than a conventional tire, so the ground
clearance is reduced.

Do not use a tire chain on this tire

because it will not fit properly.

Do not use your temporary spare tire

on any other vehicle, it has been
designed only for your Mazda.

Use only one temporary spare tire on

your vehicle at the same time.

To remove the spare tire

1. Open the luggage board, and remove

it.

2. For vehicles equipped with a

sub-woofer, uncouple the connector.

Connector

NOTE
Extra strength may be required to
uncouple the connector. Be sure to
squeeze the tab firmly.

3. For vehicles equipped with a

sub-woofer, loosen the hold-down bolt
and remove the woofer and spare tire.

If Trouble Arises

Flat Tire

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For vehicles not equipped with a
sub-woofer, turn the spare tire
hold-down bolt counterclockwise and
remove the spare tire.

Spare tire hold-down bolt

To secure the spare tire

Store the spare tire in the reverse order of
removal. After storing, verify that the
spare tire is stored securely.

Changing a Flat Tire

NOTE
If the following occurs while driving, it
could indicate a flat tire.



Steering becomes difficult.



The vehicle begins to vibrate
excessively.



The vehicle pulls in one direction.

If you have a flat tire, drive slowly to a
level spot that is well off the road and out
of the way of traffic to change the tire.
Stopping in traffic or on the shoulder of a
busy road is dangerous.

WARNING

Be sure to follow the directions for
changing a tire:
Changing a tire is dangerous if not done
properly. The vehicle can slip off the jack
and seriously injure someone.
No person should place any portion of their
body under a vehicle that is supported by a
jack.

Never allow anyone inside a vehicle
supported by a jack:
Allowing someone to remain in a vehicle
supported by a jack is dangerous. The
occupant could cause the vehicle to fall
resulting in serious injury.

NOTE
Make sure the jack is well lubricated
before using it.

1. Park on a hard, level surface off the

right-of-way and firmly set the parking
brake.

If Trouble Arises

Flat Tire

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2. Put a vehicle with an automatic

transaxle in Park (P), a manual
transaxle in Reverse (R) or 1, and turn
off the engine.

3. Turn on the hazard warning flasher.
4. Have everyone get out of the vehicle

and away from the vehicle and traffic.

5. Remove the jack, tool, and spare tire

(page 7-3).

6. Block the wheel diagonally opposite

the flat tire. When blocking a wheel,
place a tire block both in front and
behind the tire.

NOTE
When blocking a tire, use rocks or
wood blocks of sufficient size if
possible to hold the tire in place.

▼ Removing a Flat Tire

WARNING

When jacking-up a vehicle, always shift the
shift lever to 1st or R (manual transaxle
vehicle) or shift the selector lever to P
(automatic transaxle vehicle), apply the
parking brake, and place wheel blocks in
the position diagonally opposed to the
jack:
Changing a flat tire without using wheel
blocks is dangerous because the vehicle
may move and fall off the jack even with
the shift lever in 1st or R, or the select lever
is in P, which could result in an accident.

1. If your vehicle is equipped with steel

wheels, pry off the center cap with the
beveled end of the jack lever.
 

CAUTION

Use the jack lever when removing the
center cap. Using your hands to remove
it may cause an injury. In addition,
using a tool other than the jack lever
may cause damage to the wheel or the
center cap.

If Trouble Arises

Flat Tire

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2. Loosen the lug nuts by turning them

counterclockwise one turn each, but do
not remove any lug nuts until the tire
has been raised off the ground.
 

3. Place the jack on the ground.
4. Turn the jack screw in the direction

shown in the figure and adjust the jack
head so that it is close to the jack-up
position.
 

Jack head

5. Place the jack under the jack-up

position closest to the tire being
changed with the jack head squarely
under the jack-up point.
 

Jacking position

6. Continue raising the jack head

gradually by rotating the screw with
your hand until the jack head is
inserted into the jack-up position.
 

Tire blocks

Jacking position

WARNING

Use only the front and rear jacking
positions recommended in this manual:
Attempting to jack the vehicle in
positions other than those
recommended in this manual is
dangerous. The vehicle could slip off
the jack and seriously injure or even kill
someone. Use only the front and rear
jacking positions recommended in this
manual.

If Trouble Arises

Flat Tire

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Do not jack up the vehicle in a position
other than the designated jack-up
position or place any objects on or
under the jack:
Jacking up the vehicle in a position
other than the designated jack-up
position or placing objects on or under
the jack is dangerous as it could deform
the vehicle body or the vehicle could fall
off the jack resulting in an accident.

Use only the jack provided with your
Mazda:
Using a jack that is not designed for
your Mazda is dangerous. The vehicle
could slip off the jack and seriously
injure someone.

Never place objects under the jack:
Jacking the vehicle with an object
under the jack is dangerous. The jack
could slip and someone could be
seriously injured by the jack or the
falling vehicle.

NOTE
When raising the jack head into the
jacking position and aligning the
groove in the jack head with the rail
under the vehicle body, the top of the
jack head contacts the vehicle's
underbody without the rail contacting
the bottom of the groove.

7. Insert the jack lever and attach the lug

wrench to tire jack.
 

8. Turn the jack handle clockwise and

raise the vehicle high enough so that
the spare tire can be installed. Before
removing the lug nuts, make sure your
Mazda is firmly in position and that it
cannot slip or move.
 

WARNING

Do not jack up the vehicle higher than
is necessary:
Jacking up the vehicle higher than is
necessary is dangerous as it could
destabilize the vehicle resulting in an
accident.

If Trouble Arises

Flat Tire

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Do not start the engine or shake the
vehicle while it is jacked up:
Starting the engine or shaking the
vehicle while it is jacked up is
dangerous as it could cause the vehicle
to fall off the jack resulting in an
accident.

Never go under the vehicle while it is
jacked up:
Going under the vehicle while it is
jacked up is dangerous as it could result
in death or serious injury if the vehicle
were to fall off the jack.

9. Remove the lug nuts by turning them

counterclockwise; then remove the
wheel and center cap.

▼ Locking Lug Nuts

If your vehicle has Mazda optional
antitheft wheel lug nuts, each wheel will
have one locking lug nut that locks the
wheel and tire, and you must use a special
key to unlock the locking lug nut. This key
is stored in the glove compartment.
Register the key and lug nuts with the lock
manufacturer by filling out the card
provided in the glove compartment and
mailing it in the accompanying envelope.
If you lose this key, consult an Authorized
Mazda Dealer or use the lock
manufacturer's order form, which is with
the registration card.
Accessory wheel locks cannot be used on
steel wheels. This includes situations when
the spare tire is installed. If the spare tire is
installed, one of the original lug nuts
(which should still be in the vehicle) must
be installed in place of the wheel lock.

Special key

Antitheft lug nut

If Trouble Arises

Flat Tire

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To remove an antitheft lug nut

1. Obtain the special key for the antitheft

lug nut.

2. Place the special key on top of the

antitheft lug nut, and be sure to hold
the key square to it. If you hold the key
at an angle, you may damage both key
and nut. Do not use a power impact
wrench.

3. Place the lug wrench on top of the key

and apply pressure. Turn the wrench
counterclockwise.

To install the antitheft lug nut

1. Place the special key on top of the nut,

and be sure to hold the key square to it.
If you hold the key at an angle, you
may damage both key and nut. Do not
use a power impact wrench.

2. Place the lug wrench on top of the

special key, apply pressure, and turn it
clockwise.

Nut tightening torque

N·m (kgf·m, ft·lbf)

108―147 (12―14,

80―108)

▼ Mounting the Spare Tire

1. Remove dirt and grime from the

mounting surfaces of the wheel and
hub, including the hub bolts, with a
cloth.
 

WARNING

Make sure the mounting surfaces of the
wheel, hub and lug nuts are clean
before changing or replacing tires:
When changing or replacing a tire, not
removing dirt and grime from the
mounting surfaces of the wheel, hub
and hub bolts is dangerous. The lug
nuts could loosen while driving and
cause the tire to come off, resulting in
an accident.

2. Mount the spare tire.

If Trouble Arises

Flat Tire

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3. Install the lug nuts with the beveled

edge inward; tighten them by hand.
 

WARNING

Do not apply oil or grease to lug nuts
and bolts and do not tighten the lug
nuts beyond the recommended
tightening torque:
Applying oil or grease to lug nuts and
bolts is dangerous. The lug nuts could
loosen while driving and cause the tire
to come off, resulting in an accident. In
addition, lug nuts and bolts could be
damaged if tightened more than
necessary.

4. Turn the lug wrench counterclockwise

and lower the vehicle.

5. Use the lug wrench to tighten the nuts

in the order shown.
 

If you are unsure of how tight the nuts
should be, have them inspected at an
Authorized Mazda Dealer.

Nut tightening torque

N·m (kgf·m, ft·lbf)

108―147 (12―14,

80―108)

WARNING

Always securely and correctly tighten
the lug nuts:
Improperly or loosely tightened lug
nuts are dangerous. The wheel could
wobble or come off. This could result in
loss of vehicle control and cause a
serious accident.

Be sure to reinstall the same nuts you
removed or replace them with metric
nuts of the same configuration:
Because the wheel studs and lug nuts
on your Mazda have metric threads,
using a non-metric nut is dangerous.
On a metric stud, it would not secure
the wheel and would damage the stud,
which could cause the wheel to slip off
and cause an accident.

6. (Aluminum wheel equipped vehicle)

Remove the center cap by tapping it
from the backside of the wheel using
the lug wrench.

If Trouble Arises

Flat Tire

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7. Store the damaged tire, using the flat

tire hold-down bolt to hold it in place.
(With sub-woofer)
 

Flat tire 
hold-down bolt

Sub-woofer

(Without sub-woofer)
 

Flat tire 
hold-down bolt

8. Place the luggage board on the

damaged tire.
 

Luggage board

9. Remove the tire blocks and store the

tools and jack.

10. Check the inflation pressure. Refer to

Tires on page 9-10.

11. Have the flat tire repaired or replaced

as soon as possible.

WARNING

Do not drive with any tires that have
incorrect air pressure:
Driving on tires with incorrect air pressure
is dangerous. Tires with incorrect pressure
could affect handling and result in an
accident. When you check the regular tires'
air pressure, check the spare tire, too.

NOTE
To prevent the jack and tool from rattling,
store them properly.

If Trouble Arises

Flat Tire

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