Mazda CX-5 (2019 year). Manual

Luggage or other items are placed between the front passenger seat and driver seat.
An electric device is put on the front passenger's seat.
An additional electrical device, such as a seat warmer is installed to the surface of the front

passenger seat.

The front passenger front and side air bags and seat belt pretensioner systems will deactivate
if the front passenger air bag deactivation indicator light turns on.

CAUTION

To assure proper deployment of the front air bag and to prevent damage to the sensor in

the front seat cushion:

Do not place sharp objects on the front seat cushion or leave heavy luggage on them.
Do not spill any liquids on the front seats or under the front seats.

To allow the sensors to function properly, always perform the following:

Adjust the front seats as far back as possible and always sit upright against the seatbacks

with seat belts worn properly.

If you place your child on the front passenger seat, secure the child-restraint system

properly and slide the front passenger seat as far back as possible (page 2-47).

NOTE



The system requires about 10 seconds to alternate between turning the front passenger
front and side air bags and seat belt pretensioner system on or off.



The front passenger air bag deactivation indicator light may turn on repeatedly if luggage
or other items are put on the front passenger seat, or if the temperature of the vehicle's
interior changes suddenly.



The front passenger air bag deactivation indicator light may turn on for 10 seconds if the
electrostatic capacity on the front passenger seat changes.



The air bag/front seat belt pretensioner system warning light might turn on if the front
passenger seat receives a severe impact.



If the front passenger air bag deactivation indicator light does not turn on after installing
a child-restraint system on the front passenger seat, first, re-install your child-restraint
system according to the procedure in this owner's manual. Then, if the front passenger air
bag deactivation indicator light still does not turn on, install the child-restraint system on
the rear seat and consult an Authorized Mazda Dealer as soon as possible.

Essential Safety Equipment

SRS Air Bags

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

If the front passenger air bag deactivation indicator light turns on when an occupant is
seated directly in the front passenger seat, have the passenger re-adjust their posture by
sitting with their feet on the floor, and then re-fastening the seat belt. If the front
passenger air bag deactivation indicator light remains turned on, move the passenger to
the rear seat. If sitting in the rear seat is not possible, slide the front passenger seat as far
back as possible. Consult an Authorized Mazda Dealer as soon as possible.

SRS Air Bags

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Constant Monitoring

The following components of the air bag systems are monitored by a diagnostic system:



Front air bag sensors



Crash sensors, and diagnostic module (SAS unit)



Side crash sensors



Air bag modules



Front seat belt pretensioners



Air bag/Front seat belt pretensioner system warning light



Related wiring

(With Front Passenger Occupant Classification System)



Front passenger occupant classification sensor



Front passenger occupant classification module



Front passenger air bag deactivation indicator light

The diagnostic module continuously monitors the system's readiness. This begins when the
ignition is switched ON and continues while the vehicle is being driven.

Essential Safety Equipment

SRS Air Bags

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Before Driving

Use of various features, including keys, doors, mirrors and windows.

Keys.................................................... 3-2

Keys..............................................3-2
Keyless Entry System...................3-3

Advanced Keyless Entry
System.................................................3-9

Advanced Keyless Entry System

.....

...................................................... 3-9
Operational Range...................... 3-10

Doors and Locks.............................. 3-11

Door Locks................................. 3-11
Liftgate....................................... 3-20

Fuel and Emission........................... 3-27

Fuel and Engine Exhaust
Precautions................................. 3-27
Fuel-Filler Lid and Cap.............. 3-30

Mirrors............................................. 3-32

Mirrors........................................3-32

Windows........................................... 3-37

Power Windows..........................3-37
Moonroof

.................................. 3-40

Security System............................... 3-43

Modification and Add-On
Equipment...................................3-43
Immobilizer System....................3-43
Theft-Deterrent System

.............3-45

Driving Tips..................................... 3-47

Break-In Period.......................... 3-47
Saving Fuel and Protection of the
Environment............................... 3-47
Hazardous Driving......................3-48
Floor Mat.................................... 3-49
Rocking the Vehicle....................3-49
Winter Driving............................3-50
Driving In Flooded Area............ 3-52
Overloading................................ 3-52
Driving on Uneven Road............3-53
Turbocharger Information
(SKYACTIV-G 2.5T)................. 3-54

Towing.............................................. 3-55

Trailer Towing (U.S.A. and
Canada).......................................3-55
Recreational Towing...................3-63

*Some models.

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Keys

WARNING

Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed. Children
may find these keys to be an interesting toy
to play with and could cause the power
windows or other controls to operate, or
even make the vehicle move.

CAUTION

Because the key (transmitter) uses

low-intensity radio waves, it may not
function correctly under the following
conditions:

The key is carried with communication

devices such as cellular phones.

The key contacts or is covered by a

metal object.

The key is near electronic devices such

as personal computers.

Non-Mazda genuine electronic

equipment is installed in the vehicle.

There is equipment which discharges

radio waves near the vehicle.

The key (transmitter) may consume

battery power excessively if it receives
high-intensity radio waves. Do not place
the key near electronic devices such as
televisions or personal computers.

To avoid damage to the key

(transmitter), DO NOT:

Drop the key.
Get the key wet.
Disassemble the key.
Expose the key to high temperatures

on places such as the dashboard or
hood, under direct sunlight.

Expose the key to any kind of magnetic

field.

Place heavy objects on the key.
Put the key in an ultrasonic cleaner.
Put any magnetized objects close to

the key.

A code number is stamped on the plate
attached to the key set; detach this plate
and store it in a safe place (not in the
vehicle) for use if you need to make a
replacement key (auxiliary key).
Also write down the code number and
keep it in a separate safe and convenient
place, but not in the vehicle.

If your key (auxiliary key) is lost, consult
your Authorized Mazda Dealer and have
your code number ready.

Before Driving

Keys

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NOTE
The driver must carry the key to ensure the
system functions properly.

Auxiliary key

Transmitter

Key code number plate

To use the auxiliary key, pull out the
auxiliary key from the transmitter while
pressing the knob.

Knob

Keyless Entry System

This system uses the key buttons to
remotely lock and unlock the doors and
the liftgate, and opens/closes the liftgate.
The system can start the engine without
having to take the key out of your purse or
pocket.
It can also help you signal for attention or
help.
Operating the theft-deterrent system is
also possible on theft-deterrent
system-equipped vehicles.

System malfunctions or warnings are
indicated by the following warning lights
or beeps.
For vehicles with the type A/type B
instrument cluster, check the displayed
message for more information and, if
necessary, have the vehicle inspected at an
Authorized Mazda Dealer, according to
the indication.



KEY Warning Light (Red)
Refer to Contact Authorized Mazda
Dealer and Have Vehicle Inspected on
page 7-26.
Refer to Taking Action on page 7-32.



Ignition Not Switched Off (STOP)
Warning Beep
Refer to Ignition Not Switched Off
(STOP) Warning Beep on page 7-43.



Key Removed from Vehicle Warning
Beep
Refer to Key Removed from Vehicle
Warning Beep on page 7-43.

If you have a problem with the key,
consult an Authorized Mazda Dealer.

Before Driving

Keys

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If your key is lost or stolen, consult an
Authorized Mazda Dealer as soon as
possible for a replacement and to make the
lost or stolen key inoperative.

CAUTION

Radio equipment like this is governed by
laws in the United States.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.

NOTE



The keyless entry system operation may
vary due to local conditions.



The keyless entry system is fully
operational (door/liftgate lock/unlock)
when the ignition is switched off. The
system does not operate if the ignition is
switched to any position other than off.



If the key does not operate when
pressing a button or the operational
range becomes too small, the battery
may be weak. To install a new battery,
refer to Key Battery Replacement (page
6-38).



Battery life is about 1 year. Replace the
battery with a new one if the KEY
indicator light (green) flashes in the
instrument cluster (for vehicles with a
type A/type B instrument cluster (page
4-13, 4-29), messages are displayed
in the instrument cluster). Replacing the
battery about once a year is
recommended because the KEY warning
light/indicator light may not illuminate
or flash depending on the rate of battery
depletion.



Additional keys can be obtained at an
Authorized Mazda Dealer. Up to 6 keys
can be used with the keyless functions
per vehicle. Bring all keys to an
Authorized Mazda Dealer when
additional keys are required.

Before Driving

Keys

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▼ Transmitter

Operation buttons

Operation indicator light

NOTE



The headlights turn on/off by operating
the transmitter. Refer to Leaving Home
Light on page 4-75.



(With theft-deterrent system)
The hazard warning lights flash when
the theft-deterrent system is armed or
turned off.
Refer to Theft-Deterrent System on page
3-45.



(With the advanced keyless function)
A beep sound can be heard for
confirmation when the doors and the
liftgate are locked/unlocked using the
key. If you prefer, the beep sound can be
turned off.
The volume of the beep sound can also
be changed.
Refer to Personalization Features on
page 9-12.

Use the following procedure to change the
setting.
1. Switch the ignition off and close all of

the doors and the liftgate.

2. Open the driver's door.

3. Within 30 seconds of opening the

driver's door, press and hold the LOCK
button on the key for 5 seconds or
longer (All of the doors and the liftgate
are locked and unlocked when the
LOCK button on the key is pressed and
held for 5 seconds.).
The beep sound activates at the
currently set volume. The setting
changes each time the LOCK button on
the key is pressed and the beep sound
activates at the set volume. (If the beep
sound has been set to not activate, it
will not activate.)

4. The setting change is completed by

doing any one of the following:



Switching the ignition to ACC or
ON.



Closing the driver's door.



Opening the liftgate.



Not operating the key for ten
seconds.



Pressing any button except the
LOCK button on the key.



Pressing a request switch.

The operation indicator light flashes when
the buttons are pressed.

Before Driving

Keys

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Lock button

To lock the doors and the liftgate, press the
lock button and the hazard warning lights
will flash once.
(With the advanced keyless function)
A beep sound will be heard once.

To confirm that all doors and the liftgate
have been locked, press the lock button
again within 5 seconds. If they are closed
and locked, the horn will sound.

NOTE



The doors and the liftgate can be locked
by pressing the lock button while any
other door or the liftgate is open. The
hazard warning lights will not flash.
When the lock button is pressed while
any door is open and then the door is
closed, all the doors and the liftgate are
locked.



Confirm that all doors and the liftgate
are locked visually or audibly by use of
the double click.



Make sure all doors and the liftgate are
locked after pressing the button.



(With theft-deterrent system)
When the doors are locked by pressing
the lock button on the key while the
theft-deterrent system is armed, the
hazard warning lights will flash once to
indicate that the system is armed.

Unlock button

To unlock the driver's door, press the
unlock button and the hazard warning
lights will flash twice.
(With the advanced keyless function)
A beep sound will be heard twice.

To unlock all doors and the liftgate, press
the unlock button again within three
seconds and two more beep sounds will be
heard.

NOTE



The system can be set to unlock all
doors by performing a single operation.
Refer to Personalization Features on
page 9-12.
Use the following procedure to change
the setting.
1. Switch the ignition off and close all

of the doors and the liftgate.

2. Open the driver's door.
3. Within 30 seconds of opening the

driver's door, press and hold the
UNLOCK button on the key for 5
seconds or longer (the sound of the
doors locking/unlocking can be
heard).
After this, the system switches the
setting each time the UNLOCK
button is pressed (the sound of the
doors locking/unlocking can be
heard).

Before Driving

Keys

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4. The setting change is completed by

doing any one of the following:



Switching the ignition to ACC or
ON.



Closing the driver's door.



Opening the liftgate.



Not operating the key for ten
seconds.



Pressing any button except the
UNLOCK button on the key.



Pressing a request switch.



(Auto re-lock function)
After unlocking with the key, all doors
and the liftgate will automatically lock if
any of the following operations are not
performed within about 60 seconds. If
your vehicle has a theft-deterrent
system, the hazard warning lights will
flash for confirmation.
The time required for the doors to lock
automatically can be changed.
Refer to Personalization Features on
page 9-12.



A door or the liftgate is opened.



The ignition is switched to any
position other than off.



(With theft-deterrent system)
When the doors are unlocked by
pressing the unlock button on the key
while the theft-deterrent system is turned
off, the hazard warning lights will flash
twice to indicate that the system is
turned off.

Power liftgate button

To open/close the liftgate, press the power
liftgate button for one second or more with the
liftgate in the fully closed/open position.
The hazard warning lights flash twice and the
liftgate opens/closes after the beep sounds.

Panic button

If you witness from a distance someone
attempting to break into or damage your
vehicle, press and hold the panic button to
activate the vehicle's alarm. Call
emergency services if necessary.

NOTE
The panic button will work whether any
door or the liftgate is open or closed.

(Turning on the alarm)

Pressing the panic button for 1 second or
more will trigger the alarm for about 2
minutes and 30 seconds, and the following
will occur:



The horn sounds intermittently.



The hazard warning lights flash.

(Turning off the alarm)

The alarm stops by pressing any button on
the key.

Before Driving

Keys

*Some models.

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▼ Operational Range

The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.

Starting the Engine

NOTE



Starting the engine may be possible even
if the key is outside of the vehicle and
extremely close to a door and window,
however, always start the engine from
the driver's seat.
If the vehicle is started and the key is not
in the vehicle, the vehicle will not restart
after it is shut off and the ignition is
switched to off.



The luggage compartment is out of the
assured operational range, however, if
the key (transmitter) is operable the
engine will start.

With the advanced keyless function

Interior antenna

Operational range

Without the advanced keyless function

Interior antenna

Operational range

NOTE
The engine may not start if the key is
placed in the following areas:



Around the dashboard



In the storage compartments such as the
glove compartment or the center console

▼ Key Suspend Function

If a key is left in the vehicle, the functions
of the key left in the vehicle are
temporarily suspended to prevent theft of
the vehicle.
To restore the functions, press the unlock
button on the functions-suspended key in
the vehicle.

Before Driving

Keys

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Advanced Keyless Entry

System

WARNING

Radio waves from the key may affect
medical devices such as pacemakers:
Before using the key near people who use
medical devices, ask the medical device
manufacturer or your physician if radio
waves from the key will affect the device.

The advanced keyless function allows you
to lock/unlock the door and the liftgate, or
open the liftgate while carrying the key.

System malfunctions or warnings are
indicated by the following warning beeps.



Request switch Inoperable Warning
Beep
Refer to Request Switch Inoperable
Warning Beep (With the advanced
keyless function) on page 7-44.



Key Left-in-luggage Compartment
Warning Beep
Refer to Key Left-in-luggage
Compartment Warning Beep (With the
advanced keyless function) on page
7-44.



Key Left-in-vehicle Warning Beep
Refer to Key Left-in-vehicle Warning
Beep (With the advanced keyless
function) on page 7-44.

NOTE
The advanced keyless entry system
functions can be deactivated to prevent
any possible adverse effect on a user
wearing a pacemaker or other medical
device. If the system is deactivated, you
will be unable to start the engine by
carrying the key. Consult an Authorized
Mazda Dealer for details. If the advanced
keyless entry system has been deactivated,
you can start the engine by following the
procedure indicated when the key battery
goes dead.
Refer to Engine Start Function When Key
Battery is Dead on page 4-8.

Before Driving

Advanced Keyless Entry System

*Some models.

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Operational Range

The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.

NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System on page 3-3.

▼ Locking, Unlocking the Doors and

the Liftgate

Exterior antenna

Operational range

80cm (31in)

Lock

Exterior antenna

Operational range

80cm (31in)

Unlock

NOTE



The system may not operate if you are
too close to the windows or door
handles, or liftgate.



If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if the key is left in the
vehicle.



Around the dashboard



In the storage compartments such as
the glove compartment or the center
console



Next to a communication device such
as a mobile phone

▼ Opening the Liftgate

Exterior antenna

80cm (31in)

Operational range

Before Driving

Advanced Keyless Entry System

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Door Locks

WARNING

Always take all children and pets with you
or leave a responsible person with them:
Leaving a child or a pet unattended in a
parked vehicle is dangerous. In hot
weather, temperatures inside a vehicle can
become high enough to cause brain
damage or even death.

Keep all doors locked when driving:
Unlocked doors in a moving vehicle are
dangerous. Passengers can fall out if a
door is accidentally opened and can more
easily be thrown out in an accident.

Always close all the windows and
moonroof, lock the doors and the liftgate
and take the key with you when leaving
your vehicle unattended:
Leaving your vehicle unlocked is dangerous
as children could lock themselves in a hot
vehicle, which could result in death. Also, a
vehicle left unlocked becomes an easy
target for thieves and intruders.

After closing the doors and the liftgate,
always verify that they are securely closed:
Doors and the liftgate not securely closed
are dangerous, if the vehicle is driven with
a door and the liftgate not securely closed,
the door and the liftgate could open
unexpectedly resulting in an accident.

Always confirm the safety around the
vehicle before opening a door and the
liftgate:
Suddenly opening a door and the liftgate is
dangerous. A passing vehicle or a
pedestrian could be hit and cause an
accident.

CAUTION

Always confirm the conditions around

the vehicle before opening/closing the
doors and the liftgate and use caution
during strong winds or when parked on
an incline. Not being aware of the
conditions around the vehicle is
dangerous because fingers could get
caught in the door and the liftgate or a
passing pedestrian could be hit, resulting
in an unexpected accident or injury.

NOTE



Always stop the engine and lock the
doors. In addition, to prevent theft of
valuables, do not leave them inside the
cabin.

Before Driving

Doors and Locks

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

If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if the key is left in the
vehicle.



Around the dashboard



In the storage compartments such as
the glove compartment or the center
console



Next to a communication device such
as a mobile phone



When the ignition is switched to ACC or
ON, the vehicle lock-out prevention
feature prevents you from locking
yourself out of the vehicle.
All doors and the liftgate will
automatically unlock if they are locked
using the power door locks with any
door or the liftgate open.
The vehicle lock-out prevention feature
does not operate while the ignition is
switched off.
When all doors and the liftgate are
locked using the power door lock with
any door or the liftgate open, the closed
doors and the liftgate are locked. After
that, when all doors and the liftgate are
closed, all doors and the liftgate are
locked. However, if the key is inside the
vehicle, all doors and the liftgate are
automatically unlocked.
(With the advanced keyless function)
The beep sound is heard for about 10
seconds to notify the driver that the key
has been left in the vehicle.

(Without the advanced keyless
function)
The horn sound is heard twice to notify
the driver that the key has been left in
the vehicle.



(Door unlock (control) system with
collision detection)
This system automatically unlocks the
doors and the liftgate in the event the
vehicle is involved in an accident to
allow passengers to get out of the
vehicle immediately and prevent being
trapped inside. While the ignition is
switched ON and in the event the vehicle
receives an impact strong enough to
inflate the air bags, all the doors and the
liftgate are automatically unlocked after
about 6 seconds have elapsed from the
time of the accident.
The doors and the liftgate may not
unlock depending on how an impact is
applied, the force of the impact, and
other conditions of the accident.
If door-related systems or the battery is
malfunctioning, the doors and the
liftgate will not unlock.

Before Driving

Doors and Locks

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▼ Locking, Unlocking with Request

Switch (With the advanced keyless
function)

All doors and the liftgate can be locked/
unlocked by pressing the request switch on
the front doors while the key is being
carried.

The request switch on the liftgate can only
be used to lock all doors and the liftgate.
Front doors

Request switch

Liftgate (Lock only)

Request switch

To lock

To lock the doors and the liftgate, press the
request switch and the hazard warning
lights will flash once.
A beep sound will be heard once.

To unlock

Driver's door request switch

To unlock the driver's door, press the
request switch. A beep sound will be heard
twice and the hazard warning lights will
flash twice.
To unlock all doors and the liftgate, press
the request switch again within three
seconds and two more beep sounds will be
heard.

Front passenger door request switch

To unlock all doors and the liftgate, press
the request switch. A beep sound will be
heard twice and the hazard warning lights
will flash twice.

NOTE



of the doors and the liftgate.

2. Open the driver's door.
3. Within 30 seconds of opening the

driver's door, press and hold the
UNLOCK button on the key for 5
seconds or longer (the sound of the
doors locking/unlocking can be
heard).
After this, the system switches the
setting of pressing the driver's
request switch once or twice to
unlock all doors and the liftgate
each time the UNLOCK button is
pressed (the sound of the doors
locking/unlocking can be heard).

Before Driving

Doors and Locks

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Mazda CX-5 (2019 year). Manual - part 6