Ford C-MAX Hybrid / Energi (2016 year). Manual - part 73

SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.

For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.

Satellite Radio Electronic Serial
Number (ESN)

You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.

Troubleshooting

Action

Condition

Message

No action required. This
message should disappear
shortly.

Radio requires more than
two seconds to produce
audio for the selected
channel.

Acquiring…

If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.

There is an internal module
or system failure present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or
choose another preset.

The channel is no longer
available.

Invalid Channel

Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.

Your subscription does not
include this channel.

Unsubscribed Channel

The signal is blocked. When
you move into an open area,
the signal should return.

The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.

No Signal

No action required. The
process may take up to
three minutes.

Update of channel
programming in progress.

Updating…

Action

Condition

Message

Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.

Your satellite service is no
longer available.

Questions? Call

1-888-539-7474

Use the channel guide to
turn off the Lock or Skip
function on that station.

All the channels in the
selected category are either
skipped or locked.

None found

Check Channel Guide

No action required.

SIRIUS has updated the
channels available for your
vehicle.

Subscription Updated

USB PORT

 (If Equipped)

WARNING

Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that

you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See your SYNC
information.

MEDIA HUB

 (If Equipped)

You can locate the media hub inside the
center console or on the instrument panel.

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See your SYNC information.

GENERAL INFORMATION

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SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•

Make and receive calls.

•

Access and play music from your
portable music player.

•

Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information).

*

•

Use applications, such as Stitcher, via
SYNC AppLink.

**

•

Access phonebook contacts and music
using voice commands.

•

Stream music from your connected
phone.

•

Text message.

•

Use the advanced voice recognition
system.

•

Charge your USB device (if your device
supports this).

*

These features are not available in all

markets and require activation.

**

Available AppLink enabled apps vary by

market.

Make sure that you review your device's
manual before using it with SYNC.

Support

The SYNC support team is available to
help you with any questions you cannot
answer on your own.

Monday-Saturday, 8:30am-9:00pm EST.

Sunday, 10:30am-7:30pm EST.

In the United States, call 1-800-392-3673.

In Canada, call 1-800-565-3673.

Times are subject to change due to
holidays.

SYNC Owner Account

Why do I need a SYNC owner account?
•

Required to activate Vehicle Health
Report and to view the reports online.

•

Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.

•

Essential for keeping up with the latest
software downloads available for
SYNC.

•

Access to customer support for any
questions you may have.

Driving Restrictions

For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).

Safety Information

WARNING

Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that

you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

When using SYNC:
•

Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.

•

Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.

•

Do not attempt to service or repair the
system. See an authorized dealer.

Privacy Information

When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.

The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.