* ELECTRICAL SYSTEM UNIFORM INSPECTION GUIDELINES *
1. That recommendations will be clearly explained and
based on system failure, improved system performance or preventive
maintenance according to accepted industry standards.
2. That personnel will be properly trained and qualified to
identify and perform an accurate and complete inspection and service
of vehicle systems.
3. That a written estimate will be provided and no work will
be performed without a prior authorization.
4. That a written limited warranty will be included at no
additional cost.
STANDARDS OF SERVICE
I. Our recommendations are based upon the following
definitions.
A. System Failure - Parts/system indicated are out of
manufacturers' specifications, have failed, or are unable to perform
their normal function as intended or designed by the manufacturers.
Service/replacement is needed now.
B. Preventive/Schedule Maintenance - Parts/system are
scheduled for service/replacement per industry standards or are near
the end of their useful life and repair/replacement is recommended in
advance of parts/system failure. Service/replacement is optional.
C. Improved System Performance (Performance Improvement) -
Parts/system indicated are recommended for repair/replacement to
enhance/improve the vehicle's ability to perform as intended or
designed by the manufacturer, or as requested by the customer.
Service/replacement is optional.
II. Training/Criteria
A. Our personnel have acquired auto repair expertise through
formal education or work experience.
B. Where appropriate, personnel are moving toward
certification (e.g. vehicle manufacturers, ASE, etc.) for the services
performed.
C. Continuing education will be supported by all MAP
participants.
III. Appropriate Company Approved Inspection - We will
perform an appropriate inspection based on MAP Uniform Inspection
Guidelines.
IV. Written Estimates - Written estimates based on our
inspection, in compliance with state and local regulations, will
include parts (dollar amount), labor (dollar amount), and the total