Mazda CX-9 (2019 year). Manual - part 7

Without the advanced keyless function
 

Interior antenna

Operational range

NOTE
The engine may not start if the key is
placed in the following areas:



Around the dashboard



In the storage compartments such as the
glove compartment or the center console

▼ Key Suspend Function

If a key is left in the vehicle, the functions
of the key left in the vehicle are
temporarily suspended to prevent theft of
the vehicle.
To restore the functions, press the unlock
button on the functions-suspended key in
the vehicle.

Before Driving

Keys

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Advanced Keyless Entry

System

*

WARNING

Radio waves from the key may affect
medical devices such as pacemakers:
Before using the key near people who use
medical devices, ask the medical device
manufacturer or your physician if radio
waves from the key will affect the device.

The advanced keyless function allows you
to lock/unlock the door and the liftgate, or
open the liftgate while carrying the key.
 
System malfunctions or warnings are
indicated by the following warning beeps.



Request switch Inoperable Warning
Beep
Refer to Request Switch Inoperable
Warning Beep (With the advanced
keyless function) on page 7-48.



Key Left-in-luggage Compartment
Warning Beep
Refer to Key Left-in-luggage
Compartment Warning Beep (With the
advanced keyless function) on page
7-48.



Key Left-in-vehicle Warning Beep
Refer to Key Left-in-vehicle Warning
Beep (With the advanced keyless
function) on page 7-48.

NOTE
The advanced keyless entry system
functions can be deactivated to prevent
any possible adverse effect on a user
wearing a pacemaker or other medical
device. If the system is deactivated, you
will be unable to start the engine by
carrying the key. Consult an Authorized
Mazda Dealer for details. If the advanced
keyless entry system has been deactivated,
you can start the engine by following the
procedure indicated when the key battery
goes dead.
Refer to Engine Start Function When Key
Battery is Dead on page 4-8.

Before Driving

Advanced Keyless Entry System

*Some models.

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Operational Range

The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.

NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System on page 3-3.

▼ Locking, Unlocking the Doors and

the Liftgate

Exterior antenna

Operational range

80cm (31in)

80cm (31in)

Lock

Exterior antenna

Operational range

80cm (31in)

80cm (31in)

Unlock

NOTE



The system may not operate if you are
too close to the windows or door
handles, or liftgate.



If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if the key is left in the
vehicle.



Around the dashboard



In the storage compartments such as
the glove compartment or the center
console



Next to a communication device such
as a mobile phone

▼ Opening the Liftgate

Exterior antenna

80cm (31in)

Operational range

Before Driving

Advanced Keyless Entry System

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Door Locks

WARNING

Always take all children and pets with you
or leave a responsible person with them:
Leaving a child or a pet unattended in a
parked vehicle is dangerous. In hot
weather, temperatures inside a vehicle can
become high enough to cause brain
damage or even death.

Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed.

Keep all doors locked when driving:
Unlocked doors in a moving vehicle are
dangerous. Passengers can fall out if a
door is accidentally opened and can more
easily be thrown out in an accident.

Always close all the windows and
moonroof, lock the doors and the liftgate
and take the key with you when leaving
your vehicle unattended:
Leaving your vehicle unlocked is dangerous
as children could lock themselves in a hot
vehicle, which could result in death. Also, a
vehicle left unlocked becomes an easy
target for thieves and intruders.

After closing the doors and the liftgate,
always verify that they are securely closed:
Doors and the liftgate not securely closed
are dangerous, if the vehicle is driven with
a door and the liftgate not securely closed,
the door and the liftgate could open
unexpectedly resulting in an accident.

Always confirm the safety around the
vehicle before opening a door and the
liftgate:
Suddenly opening a door and the liftgate is
dangerous. A passing vehicle or a
pedestrian could be hit and cause an
accident.

CAUTION

Always confirm the conditions around

the vehicle before opening/closing the
doors and the liftgate and use caution
during strong winds or when parked on
an incline. Not being aware of the
conditions around the vehicle is
dangerous because fingers could get
caught in the door and the liftgate or a
passing pedestrian could be hit, resulting
in an unexpected accident or injury.

NOTE



Always stop the engine and lock the
doors. In addition, to prevent theft of
valuables, do not leave them inside the
cabin.



If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if the key is left in the
vehicle.



Around the dashboard

Before Driving

Doors and Locks

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

In the storage compartments such as
the glove compartment or the center
console



Next to a communication device such
as a mobile phone



When the ignition is switched to ACC or
ON, the vehicle lock-out prevention
feature prevents you from locking
yourself out of the vehicle.
All doors and the liftgate will
automatically unlock if they are locked
using the power door locks with any
door or the liftgate open.
The vehicle lock-out prevention feature
does not operate while the ignition is
switched off.
When all doors and the liftgate are
locked using the power door lock with
any door or the liftgate open, the closed
doors and the liftgate are locked. After
that, when all doors and the liftgate are
closed, all doors and the liftgate are
locked. However, if the key is inside the
vehicle, all doors and the liftgate are
automatically unlocked.
(With the advanced keyless function)
The beep sound is heard for about 10
seconds to notify the driver that the key
has been left in the vehicle.
(Without the advanced keyless
function)
The horn sound is heard twice to notify
the driver that the key has been left in
the vehicle.



(Door unlock (control) system with
collision detection)
This system automatically unlocks the
doors and the liftgate in the event the
vehicle is involved in an accident to
allow passengers to get out of the
vehicle immediately and prevent being
trapped inside. While the ignition is
switched ON and in the event the vehicle
receives an impact strong enough to
inflate the air bags, all the doors and the
liftgate are automatically unlocked after
about 6 seconds have elapsed from the
time of the accident.
The doors and the liftgate may not
unlock depending on how an impact is
applied, the force of the impact, and
other conditions of the accident.
If door-related systems or the battery is
malfunctioning, the doors and the
liftgate will not unlock.

▼ Locking, Unlocking with Auxiliary

Key

Turn the auxiliary key toward the front to
lock, toward the back to unlock.

To lock

All doors and the liftgate lock
automatically when the driver's door is
locked using the auxiliary key.

Before Driving

Doors and Locks

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To unlock

The driver’s door unlocks when the
auxiliary key is turned briefly to the
unlock position and then immediately
returned to the center position.
All doors and the liftgate unlock when the
driver's door is unlocked and the auxiliary
key is held in the unlock position for one
second or longer.

Lock

Unlock

▼ Locking, Unlocking with Request

Switch (With the advanced keyless
function)

All doors and the liftgate can be locked/
unlocked by pressing the request switch on
the front doors while the key is being
carried.

The request switch on the liftgate can only
be used to lock all doors and the liftgate.

Front doors

Request switch

Liftgate (Lock only)

Request switch

To lock

To lock the doors and the liftgate, press the
request switch and the hazard warning
lights will flash once.
A beep sound will be heard once.

To unlock

Driver's door request switch

To unlock the driver's door, press the
request switch. A beep sound will be heard
twice and the hazard warning lights will
flash twice.
To unlock all doors and the liftgate, press
the request switch again within three
seconds and two more beep sounds will be
heard.

Before Driving

Doors and Locks

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Front passenger door request switch

To unlock all doors and the liftgate, press
the request switch. A beep sound will be
heard twice and the hazard warning lights
will flash twice.

NOTE



The system can be set to unlock all
doors by performing a single operation.
Refer to Personalization Features on
page 9-10.
Use the following procedure to change
the setting.
1. Switch the ignition off and close all

of the doors and the liftgate.

2. Open the driver's door.
3. Within 30 seconds of opening the

driver's door, press and hold the
UNLOCK button on the key for 5
seconds or longer (the sound of the
doors locking/unlocking can be
heard).
After this, the system switches the
setting of pressing the driver's
request switch once or twice to
unlock all doors and the liftgate
each time the UNLOCK button is
pressed (the sound of the doors
locking/unlocking can be heard).

4. The setting change is completed by

doing any one of the following:



Switching the ignition to ACC or
ON.



Closing the driver's door.



Opening the liftgate.



Not operating the key for ten
seconds.



Pressing any button except the
UNLOCK button on the key.



Pressing a request switch.



Confirm that all doors and the liftgate
are securely locked.
For the liftgate, move it without pressing
the electric liftgate opener to verify that
the liftgate has not been left ajar.



All doors and the liftgate cannot be
locked when any door or the liftgate is
open.



It may require a few seconds for the
doors to unlock after the request switch
is pressed.



A beep sound is heard for confirmation
when the doors and the liftgate are
locked/unlocked using the request
switch. If you prefer, the beep sound can
be turned off.
The volume of the beep sound can also
be changed. Refer to Personalization
Features on page 9-10.
Use the following procedure to change
the setting.
1. Switch the ignition off and close all

of the doors and the liftgate.

2. Open the driver's door.
3. Within 30 seconds of opening the

driver's door, press and hold the
LOCK button on the key for 5
seconds or longer (All of the doors
and the liftgate are locked and
unlocked when the LOCK button on
the key is pressed and held for 5
seconds.).
The beep sound activates at the
currently set volume. The setting
changes each time the LOCK button
on the key is pressed and the beep
sound activates at the set volume. (If
the beep sound has been set to not
activate, it will not activate.)

Before Driving

Doors and Locks

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4. The setting change is completed by

doing any one of the following:



Switching the ignition to ACC or
ON.



Closing the driver's door.



Opening the liftgate.



Not operating the key for ten
seconds.



Pressing any button except the
LOCK button on the key.



Pressing a request switch.



(With theft-deterrent system)
The hazard warning lights flash when
the theft-deterrent system is armed or
turned off.
Refer to Theft-Deterrent System on page
3-45.



The setting can be changed so that the
doors and the liftgate are locked
automatically without pressing the
request switch.
Refer to Personalization Features on
page 9-10.
(Walk-away auto lock function)
A beep sound is heard when all doors
and the liftgate are closed while the
advanced key is being carried. All doors
and the liftgate are locked automatically
after about three seconds when the
advanced key is out of the operational
range. Also, the hazard warning lights
flash once. (Even if the driver is in the
operational range, all doors and the
liftgate are locked automatically after
about 30 seconds.) If you are out of the
operational range before the doors and
the liftgate are completely closed or
another key is left in the vehicle, the
walk-away auto lock function will not
work. Always make sure that all doors
and the liftgate are closed and locked
before leaving the vehicle. The
walk-away auto lock function does not
close the power windows.



(Auto re-lock function)
After unlocking with the request switch,
all doors and the liftgate will
automatically lock if any of the
following operations are not performed
within about 60 seconds. If your vehicle
has a theft-deterrent system, the hazard
warning lights will flash for
confirmation.

Before Driving

Doors and Locks

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The time required for the doors to lock
automatically can be changed.
Refer to Personalization Features on
page 9-10.



Opening a door or the liftgate.



Switching the ignition to any position
other than off.

▼ Locking, Unlocking with

Transmitter

All doors and the liftgate can be locked/
unlocked by operating the keyless entry
system transmitter, refer to Keyless Entry
System (page 3-3).

▼ Locking, Unlocking with Door-Lock

Switch

All doors and the liftgate lock
automatically when the lock side is
pressed. They unlock when the unlock
side is pressed.
Driver's door

Unlock

Lock

Front passenger's door

Unlock

Lock

To lock all the doors and the liftgate from
an open front door, press the lock side of
the door lock switch and then close the
door.

NOTE
When locking the doors this way, be
careful not to leave the key inside the
vehicle.

▼ Auto Lock/Unlock Function

WARNING

Do not pull the inner handle on a front
door:
Pulling the inner handle on a front door
while the vehicle is moving is dangerous.
Passengers can fall out of the vehicle if the
door opens accidentally , which could
result in death or serious injury.



When the vehicle speed exceeds 20
km/h (12 mph), all doors and the liftgate
lock automatically.



When the ignition is switched off, all
doors and the liftgate unlock
automatically.

These functions can also be disabled so
that they do not operate.

Before Driving

Doors and Locks

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Auto lock/unlock function setting
change using door-lock switch

The doors and the liftgate can be set to
lock or unlock automatically by selecting
any one of the functions from the
following table and using the driver's
door-lock switch on the interior door
panel.

NOTE



Function number 3 in the following
table is the factory setting for your
vehicle.



There are only a total of six auto lock/
unlock settings available. Be sure to
press the unlock side of the driver's
door-lock switch the correct number of
times according to the selected function
number. If the switch is mistakenly
pressed seven times, the procedure will
be cancelled. If this occurs, start the
procedure from the beginning.

Function

number

Function

*1

1

The auto door-lock function is disa‐
bled.

2

All the doors and the liftgate lock au‐
tomatically when the vehicle speed is
about 20 km/h (12 mph) or more.

3 (Factory

Setting)

All the doors and the liftgate lock au‐
tomatically when the vehicle speed is
about 20 km/h (12 mph) or more. All
the doors and the liftgate unlock
when the ignition is switched from
ON to Off.

4

When the ignition is switched ON
and the selector lever is shifted from
park (P) to any other gear position, all
the doors and the liftgate lock auto‐
matically.

Function

number

Function

*1

5

When the ignition is switched ON
and the selector lever is shifted from
park (P) to any other gear position, all
the doors and the liftgate lock auto‐
matically.
When the selector lever is shifted to
park (P) while the ignition is switched
ON, all the doors and the liftgate un‐
lock automatically.

6

All the doors and the liftgate lock au‐
tomatically when the vehicle speed is
about 20 km/h (12 mph) or more.
When the selector lever is shifted to
park (P) while the ignition is switched
ON, all the doors and the liftgate un‐
lock automatically.

*

1 Other settings for the auto door lock function are

available at an Authorized Mazda Dealer. For
details consult an Authorized Mazda Dealer.
Refer to Personalization Features on page 9-10.

Settings can be changed using the
following procedure.
1. Safely park the vehicle. All doors and

the liftgate must remain closed.

2. Switch the ignition ON.
3. Press and hold the lock side of the

driver's door-lock switch within 20
seconds of switching the ignition ON,
and make sure a beep sound is heard
about eight seconds afterwards.

4. Refer to the auto lock/unlock function

setting table, determine the function
number for the desired setting. Press
the unlock side of the driver's
door-lock switch the same number of
times as the selected function number
(Ex. If you select function 2, press the
unlock side of the switch only 2 times).

Before Driving

Doors and Locks

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5. Three seconds after the function

setting has been changed, a beep sound
will beep in the amount of the selected
function number. (Ex. Function
number 3 = 3 beep sounds)

Press unlock side of 
lock switch once

Press 2 times

Press 3 times

Current Function Number

Function Number 1

Function Number 2

Press 4 times

Function Number 3

Press 5 times

Function Number 4

Press 7 times

Function Number 5

Press 6 times

Function Number 6

Cancel setting

Cancel setting

Function set (The 
number of beeps 
heard is the same as 
the selected function 
number) 

Press lock side of  
lock switch

Wait for 3 second

NOTE



The doors and the liftgate cannot be
locked or unlocked while the setting
function is being performed.



The procedure can be cancelled by
pressing the lock side of the driver's
door-lock switch.

▼ Locking, Unlocking with Door-Lock

Knob

Operation from inside

To lock any door from the inside, press the
door-lock knob.
To unlock, pull it outward.

This does not operate the other door locks.
 

Lock

Unlock

Unlocked: Red indicator

Operation from outside

To lock any door using its door-lock knob
from the outside, press the door-lock knob
to the lock position and close the door
(holding the door handle in the open
position is not required).
This does not operate the other door locks.
 

Door-lock knob

NOTE
When locking the door this way:



Be careful not to leave the key inside the
vehicle.



The doors cannot be locked using the
driver's door lock knob if any door is
open when the ignition is switched to
ACC or ON.

Before Driving

Doors and Locks

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▼ Rear Door Child Safety Locks

These locks are intended to help prevent
children from accidentally opening the
rear doors. Use them on both rear doors
whenever a child rides in the rear seat of
the vehicle.
 
If you slide the child safety lock to the
lock position before closing that door, the
door cannot be opened from the inside.
The door can only be opened by pulling
the outside handle.
 

Lock

Unlock

Liftgate

WARNING

Never allow a person to ride in the luggage
compartment:
Allowing a person to ride in the luggage
compartment is dangerous. The person in
the luggage compartment could be
seriously injured or killed during sudden
braking or a collision.

Do not drive with the liftgate open:
Exhaust gas in the cabin of a vehicle is
dangerous. An open liftgate in a moving
vehicle will cause exhaust gas to be drawn
into the cabin. This gas contains CO
(carbon monoxide), which is colorless,
odorless, and highly poisonous, and it can
cause loss of consciousness and death.
Moreover, an open liftgate could cause
occupants to fall out in an accident.

Do not stack or leave loaded luggage
unsecured in the luggage compartment:
Otherwise, the luggage may move or
collapse, resulting in injury or an accident.
In addition, do not load luggage higher
than the seatbacks. It may affect the side or
rear field of view.

CAUTION

Before opening the liftgate, remove any

snow and ice accumulation on it.
Otherwise, the liftgate could close under
the weight of the snow and ice resulting
in injury.

Before Driving

Doors and Locks

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Be careful when opening/closing the

liftgate during strong winds. If a strong
gust blows against the liftgate, it could
close suddenly resulting in injury.

Fully open the liftgate and make sure

that it stays open. If the liftgate is only
opened partially, it could slam shut by
vibration or wind gusts resulting in
injury.

When loading or unloading luggage in

the luggage compartment, turn off the
engine. Otherwise, you could get burned
by the heat of the exhaust gas.

Be careful not to apply excessive force to

the damper stay on the liftgate such as
by putting your hand on the stay.
Otherwise, the damper stay may bend
and affect the liftgate operation.

Damper stay

Do not modify or replace the liftgate

damper stay. Consult an Authorized
Mazda Dealer if a liftgate damper stay is
deformed or damaged for reasons such
as a collision or if there is some other
problem.

▼ Opening and Closing the Liftgate

Opening the liftgate with Electric
liftgate opener

Unlock the doors and liftgate, then press
the electric liftgate opener on the liftgate
and raise the liftgate when the latch
releases.
For the power liftgate operation, refer to
Power Liftgate on page 3-21.

Electric liftgate 
opener 

NOTE
(With the advanced keyless function)



A locked liftgate can also be opened
while the key is being carried.



When opening the liftgate with the doors
and the liftgate locked, it may require a
few seconds for the liftgate latch to
release after the electric liftgate opener
is pressed.



The liftgate can be closed when the
doors are locked with the key left in the
vehicle. However, to prevent locking the
key in the vehicle, the liftgate can be
opened by pressing the electric liftgate
opener. If the liftgate cannot be opened
despite doing this procedure, first push
the liftgate completely closed, then press
the electric liftgate opener to fully open
the liftgate.

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

When the liftgate latch is released by
pressing the electric liftgate opener, the
liftgate raises slightly. If the liftgate is
not operated for a certain period of
time, the liftgate cannot be raised.
To open
Press the electric liftgate opener again.
To close
To close the liftgate from its slightly
raised position, open it first by pressing
the electric liftgate opener, then close it
after waiting at least 1 second.



If the liftgate is not fully closed, the
driver is notified by a warning indicated
in the instrument cluster.



If the vehicle battery is dead or there is
a malfunction in the electrical system
and the liftgate cannot be unlocked, the
liftgate can be opened by performing the
emergency procedure.
Refer to When Liftgate Cannot be
Opened on page 7-51.

Closing the liftgate

Lower the liftgate slowly using the liftgate
handle, then push the liftgate closed using
both hands.
Do not slam it. Pull up on the liftgate to
make sure it is secure.

For the power liftgate operation, refer to
Power Liftgate on page 3-21.

Liftgate handle

NOTE
Confirm that the liftgate is securely closed.
The liftgate, move it without pressing the
electric liftgate opener to verify that the
liftgate has not been left ajar.

▼ Power Liftgate

*

The power liftgate opens/closes
electrically by operating the switches in
the vehicle or the buttons on the keyless
entry system transmitter.

WARNING

Be sure to watch the power liftgate as it
opens or closes, and make sure that it
closes completely:
Opening or closing the power liftgate while
not watching it move is dangerous.
Because of unseen obstacles and the
jam-safe feature, a liftgate may not close
completely and, if left unnoticed, could
result in serious injury or death if an
occupant were to fall out of the vehicle.
Always be sure that the area around the
liftgate is clear before activating it.

Before Driving

Doors and Locks

*Some models.

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Always confirm the safety of the area
around the power liftgate before operating
it electrically.
Not checking the area around the liftgate
for people before operating it using the
power liftgate switch or the button on the
keyless entry system is dangerous. A person
could become caught between the liftgate
and an obstruction while it is opening
electrically or between the liftgate and
vehicle while it is closing electrically,
resulting in an accident and serious injury.

Never allow children to operate the power
liftgate system:
Allowing children to operate the power
liftgate switch and the keyless entry system
is dangerous. Children are not aware of the
dangers of people getting fingers and
hands caught in a moving liftgate. If
someone's neck, head or hands get caught
in a closing door, it could result in death or
serious injury.

CAUTION

When closing the power liftgate, make

sure there are no foreign objects around
the striker. If foreign objects are
obstructing the striker, the liftgate may
not close properly.

Striker

Do not install accessories to the power

liftgate other than specified accessories.
Otherwise, it cannot be opened/closed
automatically and could result in a
malfunction.

Be careful when switching the power

liftgate from electrical to manual
operation. The power liftgate may open/
close unexpectedly depending on its
position which could result in injury.

NOTE



Do not apply unnecessary force to the
power liftgate when it is opening/closing
electrically. Unnecessary force on the
liftgate may cause it to reverse direction
of movement automatically. Also, it
could result in a malfunction.



The power liftgate may not open/close
electrically if the vehicle is parked on an
incline, or there is strong wind, or the
liftgate is laden with snow.



If a power liftgate system fuse has
blown, the liftgate cannot be opened
using the power liftgate switch or the
electric liftgate opener. Use the
emergency lever to open the liftgate.



Fully close the power liftgate before
disconnecting the vehicle battery. If the
battery is disconnected with the liftgate
open, it cannot be opened or closed
automatically after the battery is
reconnected. If this happens, fully close
the liftgate manually to restore the auto
full open/close function.



If the system detects weight such as that
caused by a snow-laden liftgate when it
is opened electrically, after the beep
activates three times, the liftgate stops
after reversing.

Before Driving

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

If the power liftgate is snow-laden,
remove the snow before operating the
liftgate.

Operation using the transmitter

Press the power liftgate button for one
second or more. The hazard warning lights
flash twice and the liftgate opens/closes
after the beep sounds.
Refer to Transmitter on page 3-4.

NOTE



When the ignition is switched ON, the
transmitter does not operate.



When opening the liftgate by pressing
the power liftgate button on the
transmitter, the liftgate can be opened
even when it is locked.



If the power liftgate button on the
transmitter is pressed while the liftgate
is opening/closing electrically, the beep
is activated and the liftgate stops. When
pressing the power liftgate button again,
the liftgate moves in the reverse
direction.

Operation using each switch

Operation conditions

Opening the liftgate
If the vehicle has satisfied all the
following operation conditions, the power
liftgate can be opened using the power
function.



All doors and the liftgate are unlocked.



The ignition is switched OFF, or the
selector lever is in P with the ignition
switched ON.

Closing the liftgate



The ignition is switched OFF, or the
selector lever is in P with the ignition
switched ON.

NOTE



If the vehicle moves with the selector
lever shifted to a position other than P
while the liftgate is opening/closing
electrically, the liftgate moves as
follows:
While opening electrically
The buzzer is activated, and the liftgate
moves in the reverse direction
automatically and closes. When the
selector lever is shifted to P, you can
resume the power liftgate operation
using the switches.
While closing electrically
The buzzer is activated, but the liftgate
continues closing.

Operation from the driver's seat (To
open/close)

Press the power liftgate switch for about
one second or more while the liftgate is in
the fully closed/open position. The hazard
warning lights flash twice and the liftgate
opens/closes fully after the beep sound is
heard.

Power liftgate 
switch

Before Driving

Doors and Locks

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