Mazda CX-5 (2019 year). Manual

Settings

NOTE
Depending on the grade and specification, the screen display may differ.

Select the

icon on the home screen and display the Settings screen.

Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:

Tab

Item

Function

AD-Disp

Height
Brightness Control
Other

Refer to Active Driving Display on page 4-56.

Display

Refer to Volume/Display/Sound Controls on page 5-24.

Safety

360° View Monitor
Distance Recognition Support System
Other

Refer to Personalization Features on page
9-12.

Sound

Refer to Volume/Display/Sound Controls on page 5-24.

Clock

Adjust Time

Displays the currently set time is displayed.
Press to advance the hour/minute, and select

to move the hour/minute back.

AM/PM can only be selected with the 12-hour
clock display.

GPS Sync

Synchronizes with GPS when turned on.
When turned off, the time can be changed
from “Adjust Time”.

Time Format

Changes the display between 12 and 24-hour
clock time.

Time Zone Select

When it's not synchronized with GPS, select
the region you want to specify.

Daylight Savings Time

Turns the daylight saving time setting on/off.
When ON, the time advances 1 hour. When
OFF, it returns to normal time.

Vehicle

Rain Sensing Wiper
Door Locks
Other

Refer to Personalization Features on page
9-12.

Interior Features

Audio Set

5-78

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Tab

Item

Function

Devices

Bluetooth

Refer to Bluetooth

Preparation on page 5-52.

Android Auto

An Android Auto™ mode connection can be
set on or off when connecting an Android™
Smartphone.
The setting takes effect directly after switching
on/off.
Displays in gray and cannot be selected if an
Android™ Smartphone is not connected.

Apple CarPlay

An Apple CarPlay™ connection can be set on
or off when connecting an iPhone

For the setting to take effect, it is necessary to
connect the iPhone

again.

Displays in gray and cannot be selected if an
iPhone

is not connected.

System

Tool Tips

Turns button explanations ON/OFF.

VR Examples

When this function is ON and the talk button
of the audio remote control switch is pressed,
voice command examples are displayed. When
the function is OFF, they are not displayed.

Language

Changes the language.

Temperature

Changes the setting between Fahrenheit and
Celsius.

Distance

Changes the setting between miles and kilome‐
ters.

Music Database Update

Used to update Gracenote

. Gracenote

used with USB Audio, and provides:
1. Supplemental music information (Such as

song name, artist name)

2. Voice recognition assistance for Play Ar‐

tist and Play Album

Gracenote

can be downloaded from the Maz‐

da Handsfree Website.
Refer to Gracenote

Database on page 5-39.

Restore All Factory Settings

Memory and settings are initialized to the fac‐
tory settings.
The initialization launches by selecting the

button.

About

Agreements and
Disclaimers

Verify the disclaimer and agree.

Version Information

Can verify the current audio unit OS version
and Gracenote

Database version.

Interior Features

Audio Set

*Some models.

5-79

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Applications

NOTE
Depending on the grade and specification, the screen display may differ.

Select the icon on the home screen to display the Applications screen. The following
information can be verified.

Top screen

Item

Function

SiriusXM Travel Link

―

Refer to How to use SiriusXM
Travel Link

on page 5-34.

HD Radio™ Traffic Map

―

Fuel Economy Monitor

Fuel Consumption Display
Control Status Display

Refer to Fuel Economy Monitor
on page 4-108.

Vehicle Status Monitor

Warning Guid‐
ance

Warnings currently active can be
verified.

Refer to If a Warning Light
Turns On or Flashes on page
7-23.

Maintenance

Scheduled Maintenance
Tire Rotation
Oil Change

Refer to Maintenance Monitor
on page 6-16.

Apple CarPlay

―

Refer to How to use Apple Car‐
Play on page 5-42.

Android Auto

―

Refer to How to use Android
Auto™ mode on page 5-45.

Interior Features

Audio Set

5-80

*Some models.

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Troubleshooting

SiriusXM

use-related issues

Symptom

Cause

Solution method

SiriusXM

loads slowly.

Since SiriusXM Travel Link

re‐

ceives data from geo-synchronous
satellites and the data is transmitted
at preset intervals. When the system
is loading the SiriusXM

data in the

background, There may be occa‐
sions when the SiriusXM

function

is waiting on data before it can be
accessed.

Allow time for SiriusXM Travel
Link

to complete the loading of

the SiriusXM

data.

Apple CarPlay™ use-related issues

Symptom

Cause

Solution method

Apple CarPlay™ cannot launch
even though an Apple

-genuine

connector cord is inserted into the
USB port and it is connected to my
iPhone

You used the wrong USB port.

Use the USB port displaying the
mark to start Apple CarPlay™.

The error message, “Mobile device
error” is displayed after connecting
my iPhone

to the USB port.

There is mis-communication be‐
tween the vehicle's audio system
and your iPhone

Disconnect the connector cord from
the USB port once and then recon‐
nect it.

The icon of the application I want to
use is not displayed on the home
screen of Apple CarPlay™.

Only applications compatible with
Apple CarPlay™ are displayed on
the screen.

Contact the application's supplier.

Voice recognition using Siri

poor or incorrect for commands or
contact names.

There are many possible reasons for
this such as:
1. Poor network connectivity
2. Road noise/sound of air blow‐

ing from air conditioner

3. Incorrect iPhone

language set‐

ting

1. Use the commander switch to

complete the task or wait until
there is sufficient network con‐
nectivity before using Siri

again.

2. For better voice recognition,

speak loud and clear.

3. Make sure that the iPhone

lan‐

guage is set correctly (Example:
US English vs UK English).

If you are still having difficulty us‐
ing Siri

, visit the Apple

support

site or contact Apple

There is a difference in the audio
volume between Bluetooth

audio

and Apple CarPlay™.

―

Check the volume of the audio on
the device connected via Blue‐
tooth

. The volume on some devi‐

ces connected via Bluetooth

can be

adjusted.

Interior Features

Audio Set

5-81

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Android Auto™ use-related issues

Symptom

Cause

Solution method

The Android Auto™ mode does not
launch even though the An‐
droid™-genuine connector cord is
inserted into the USB port and it is
connected to my Android™ Smart‐
phone.

The Android Auto™ application has
not been downloaded to your An‐
droid™ Smartphone.

To use Android Auto™ with your
vehicle, the Android Auto™ appli‐
cation is required on your An‐
droid™ Smartphone. Download the
Android Auto™ application from
the Google store™.

You used the wrong USB port.

Use the USB port displaying the
mark to start the Android Auto™
mode.

The error message, “Mobile device
error” is displayed after connecting
my Android™ Smartphone to the
USB port.

There is mis-communication be‐
tween the vehicle's audio system
and your Android™ Smartphone.

Disconnect the connector cord from
the USB port once and then recon‐
nect it.

Your Android™ Smartphone cannot
be paired because another device is
connected via Bluetooth

Disconnect the other device's Blue‐
tooth

connection, disconnect the

connector cord of the Android™
Smartphone from the USB terminal
once, and then reconnect it.

The icon of the application I want to
use is not displayed on the home
screen while in Android Auto™
mode.

Only applications compatible with
Android Auto™ are displayed on
the screen.

Contact the application's supplier.



Voice recognition is poor or in‐
correct.



Voice recognition responds slow‐
ly or it does not work.

―

If you are having difficulty using
the voice recognition, visit the An‐
droid Auto™ support site or contact
Google™.

There is a difference in the audio
volume between Bluetooth

audio

and Android Auto™.

―

Check the volume of the audio on
the device connected via Blue‐
tooth

. The volume on some devi‐

ces connected via Bluetooth

can

be adjusted.

Mazda Bluetooth

Hands-Free Customer Service

If you have any problems with Bluetooth

, contact our toll-free customer service center.



U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect



Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca

Interior Features

Audio Set

5-82

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47



Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx

Bluetooth

Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing

―

Make sure that the Bluetooth

de‐

vice is compatible with the Blue‐
tooth

unit, and that Bluetooth

and

Find Mode

are on and the airplane

mode is off in the Bluetooth

device

setting. Turn off the power of the
Bluetooth

device once, then turn it

back on. If pairing is still not possi‐
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth

Hands-Free Customer Service.

Pairing cannot be performed again

The pairing information paired to
the Bluetooth

unit or device is not

recognized correctly.

Perform pairing using the following
procedure:
1. Delete the applicable Blue‐

tooth

device on the Mazda

Connect.

2. Delete “Mazda” from the Blue‐

tooth

search screen of the

Bluetooth

device.

3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth

device once, then

turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
Bluetooth

Hands-Free Customer

Service.

Unable to perform pairing

The Bluetooth

function and the

Find Mode/Visible setting

on the

device may turn off automatically
after a period of time has elapsed
depending on the device.

Check whether the Bluetooth

func‐

tion and the Find Mode/Visible set‐
ting

on the device are turned on

and pairing or reconnect.

Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly

Disconnects intermittently

The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.

Move the device to a location in
which radio wave interference is
less likely to occur.

Interior Features

Audio Set

5-83

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Symptom

Cause

Solution method

Does not connect automatically
when starting the engine

The pairing information is updated
when the device OS is updated.

Perform pairing using the following
procedure:
1. Delete the applicable Blue‐

tooth

device on the Mazda

Connect.

2. Delete “Mazda” from the Blue‐

tooth

search screen of the

Bluetooth

device.

3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth

device once, then

turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
Bluetooth

Hands-Free Customer

Service.

1 Setting which detects the existence of a device external to the Bluetooth

unit.

NOTE



When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth

unit.



If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth

search on your mobile device once again, and pair to a newly detected

“Mazda”.



Before you pair your device, make sure that Bluetooth

is “ON”, both on your phone and

on the vehicle.



If Bluetooth

-enabled devices are used in the following locations or conditions,

connection via Bluetooth

may not be possible.



The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.



The device contacts or is covered by a metal object or body.



The device is set to power-saving mode.



Different Bluetooth

-enabled devices can be used for Bluetooth

Hands-Free and

Bluetooth

audio. For example, device A can be connected as a Bluetooth

Hands-Free

device and device B can be connected as a Bluetooth

audio device. However, the

following may occur when they are used at the same time.



The Bluetooth

connection of the device is disconnected.



Noise occurs in the Hands-Free audio.



Hands-Free operates slowly.

Interior Features

Audio Set

5-84

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition



Excessive, slow speech.



Excessive, forceful speech
(shouting).



Speaking before the beep sound
has ended.



Loud noise (speaking or noise
from outside/inside vehicle).



Airflow from A/C is blowing
against the microphone.



Speaking in off-standard expres‐
sions (dialect).

Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni‐
tion ability will improve if no stop is
placed between the numbers.

False recognition of numbers

Poor voice recognition

There is a malfunction in the micro‐
phone.

A poor connection or malfunction
with the microphone may have oc‐
curred. Consult an Authorized Maz‐
da Dealer.

Phone-related voice recognition is
disabled

There is a problem with the connec‐
tion between the Bluetooth

unit

and the device.

If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.

Names in the phonebook are not
easily recognized

The Bluetooth

system is under a

condition in which recognition is
difficult.

By carrying out the following meas‐
ures, the rate of recognition will im‐
prove.



Clear memory from the phone‐
book which is not used very of‐
ten.



Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us‐
ing names such as “Mom”,
“Dad”, recognition will improve.)

When operating the audio, a song
name is not recognized

Song names cannot be recognized
by voice.

―

You want to skip guidance

―

Guidance can be skipped by quickly
pressing and releasing the talk but‐
ton.

Regarding problems with calls

Symptom

Cause

Solution method

When starting a call, vehicle noise
from the other party can be heard

For about 3 seconds after starting a
call, the Bluetooth

unit's Noise

Suppression function requires time
to adapt to the call environment.

This does not indicate a problem
with the device.

Interior Features

Audio Set

5-85

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Symptom

Cause

Solution method

The other party cannot be heard or
the speaker's voice is quiet

The volume is set at zero or low.

Increase the volume.

Other problems

Symptom

Cause

Solution method

The indication for the remaining
battery is different between the ve‐
hicle and the device

The indication method is different
between the vehicle and the device.

―

When a call is made from the vehi‐
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear

The number has not been registered
into the phonebook.

If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.

The cell phone does not synchronize
with the vehicle regarding the in‐
coming/outgoing call record

Some types of cell phones do not
synchronize automatically.

Operate the cell phone for synchro‐
nization.

It takes a long time to complete the
function for changing the language

A maximum of 60 seconds is re‐
quired.

―

Interior Features

Audio Set

5-86

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Things You Need to Know

WARNING

Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle. Adjusting the
audio while driving the vehicle is
dangerous as it could distract your
attention from the vehicle operation which
could lead to a serious accident.
Even if the audio control switches are
equipped on the steering wheel, learn to
use the switches without looking down at
them so that you can keep your maximum
attention on the road while driving the
vehicle.

CAUTION

For the purposes of safe driving, adjust the
audio volume to a level that allows you to
hear sounds outside of the vehicle
including car horns and particularly
emergency vehicle sirens.

NOTE



To prevent the battery from being
discharged, do not leave the audio
system on for a long period of time when
the engine is not running.



If a cellular phone or CB radio is used
in or near the vehicle, it could cause
noise to occur from the audio system,
however, this does not indicate that the
system has been damaged.

Do not spill any liquid on the audio
system.

▼ Radio Reception

AM characteristics

AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere.
Therefore, they can reach longer distances
than FM signals.
Because of this, 2 stations may sometimes
be picked up on the same frequency at the
same time.

Station 2

Station 1

Ionosphere

Interior Features

Appendix

5-87

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

FM characteristics

An FM broadcast range is usually about
40―50 km (25―30 miles) from the
source. Because of extra coding needed to
break the sound into 2 channels, stereo FM
has even less range than monaural
(non-stereo) FM.

FM Station

40—50km
(25—30 miles)

Signals from an FM transmitter are similar
to beams of light because they do not bend
around corners, but they do reflect. Unlike
AM signals, FM signals cannot travel
beyond the horizon. Therefore, FM
stations cannot be received at the great
distances possible with AM reception.

AM wave

FM wave

100—200 km (60—120 miles)

Ionosphere

Atmospheric conditions can also affect
FM reception. High humidity will cause
poor reception. However, cloudy days may
provide better reception than clear days.

Multipath noise

Since FM signals can be reflected by
obstructions, it is possible to receive both
the direct signal and the reflected signal at
the same time. This causes a slight delay
in reception and may be heard as a broken
sound or a distortion. This problem may
also be encountered when in close
proximity to the transmitter.

Reflected wave

Direct

Flutter/Skip noise

Signals from an FM transmitter move in
straight lines and become weak in valleys
between tall buildings, mountains, and
other obstacles. When a vehicle passes
through such an area, the reception
conditions may change suddenly, resulting
in annoying noise.

Interior Features

Appendix

5-88

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Weak signal noise

In suburban areas, broadcast signals
become weak because of distance from the
transmitter. Reception in such fringe areas
is characterized by sound breakup.

Strong signal noise

This occurs very close to a transmitter
tower. The broadcast signals are extremely
strong, so the result is noise and sound
breakup at the radio receiver.

Station drift noise

When a vehicle reaches the area of 2
strong stations broadcasting at similar
frequencies, the original station may be
temporarily lost and the second station
picked up. At this time there will be some
noise from this disturbance.

Station 2
88.3 MHz

Station 1
88.1 MHz

▼ Operating Tips for MP3

MP3 stands for MPEG Audio Layer 3,
which is standardized voice compression
established by the ISO

working group

(MPEG).
Use of MP3 allows for audio data to be
compressed to approximately a tenth of
the source data size.
This unit plays files with the extension
(.mp3) as MP3 files.

1 International Organization for

Standardization

CAUTION

Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.

NOTE
Supply of this product only conveys a
license for private, non-commercial use
and does not convey a license nor imply
any right to use this product in any
commercial (i.e. revenue-generating) real
time broadcasting (terrestrial, satellite,
cable and/or any other media),
broadcasting/streaming via the Internet,
intranets and/or other networks or in other
electronic content distribution systems,
such as pay-audio or audio-on-demand
applications. An independent license for
such use is required. For details, please
visit http://www.mp3licensing.com.



When naming an MP3 file, be sure to
add an MP3 file extension (.mp3) after
the file name.

Interior Features

Appendix

5-89

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47



The number of characters which can be
displayed is restricted.

▼ Operating Tips for WMA

WMA is short for Windows Media

Audio and is the audio compression
format used by Microsoft

Audio data can be created and stored at a
higher compression ratio than MP3.
This unit plays files with the extension
(.wma) as WMA files.

1 Windows Media and Microsoft are

registered trademarks of Microsoft
Corporation U.S. in the United States
and other countries.

CAUTION



WMA files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.



The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.wma”
to the end of the file name, and then
write it to the memory.

▼ Operating Tips for AAC

AAC stands for Advanced Audio Coding,
which is standardized voice compression
established by the ISO

working group

(MPEG). Audio data can be created and
stored at a higher compression ratio than
MP3.
This unit plays files with the extensions
(.aac/.m4a/.wav) as the AAC files.

CAUTION



AAC files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.



The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.aac”,
“.m4a”, or “.wav” to the end of the file
name, and then write it to the memory.
*1 International Organization for
Standardization

▼ Operating Tips for OGG

OGG is the audio compression format for
Xiph. Org Foundation.
Audio data can be created and stored at a
higher compression ratio than MP3.
This unit plays files with the extension
(.ogg) as OGG files.

Interior Features

Appendix

5-90

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

CAUTION



OGG files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.



The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.ogg”
to the end of the file name, and then
write it to the memory.

▼ Operating Tips for USB device

This unit plays audio files as follows:

Extension

Playback with this unit

.mp3

MP3

.wma

WMA

.aac

AAC

.m4a
.wav

WAV

.ogg

OGG

CAUTION

NOTE



Playback may not be possible depending
on the type and condition of the USB
flash memory even if the audio file
complies with the standard.



A copyright protected WMA/AAC file
cannot be played in this unit.



If a file name in the USB memory is too
long, it could cause operation problems
such as not being able to playback the
song.
(Recommended: Within 80 characters)



The order of the music data stored in the
device may differ from the playback
order.



To prevent loss or damage of stored
data, we recommend that you always
back up your data.

Interior Features

Appendix

5-91

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47



(Vehicles without USB port indicated
with )
If a device exceeds the maximum
electric current value of 1,000 mA, it
may not operate or recharge when
connected.



(Vehicles with USB port indicated with

)

If the current consumption of the
connected device exceeds the following
current value, it may not operate or
recharge.



Apple device is connected : 2,100 mA



Device compatible with BC1.2 is
connected : 1,500 mA



Device other than the above is
connected : 500 mA



Do not pull out the USB device while in
the USB mode (only pull it out while in
FM/AM radio mode).



The device will not operate if the data is
password protected.

MP3/WMA/AAC/OGG files written under
specifications other than the indicated
specification may not play normally or
files/folder names may not display
correctly.

▼ Agreements and disclaimers related

to Apple CarPlay™

This unit is compatible with Apple
CarPlay™ which can operate an iPhone

using the vehicle's audio device.

 iPhone, Siri and Apple Music are

registered trademarks of Apple Inc.

 Apple CarPlay is trademarks of Apple

Inc.

 iOS is a trademark or registered

trademark of Cisco in the U.S. and other
countries and is used under license.

May not be compatible depending on the
model or OS version.

CAUTION

For the purposes of safety, do not

operate your iPhone

while driving.

Disconnect the iPhone

when it is not in

use. If the device is left in the cabin, it
could be damaged or the battery may
deteriorate due to the excessive
temperature or humidity inside the
cabin.

If the iPhone

battery has deteriorated, it

may not recharge or play audio even if it
is connected to this unit.

Before use, carefully read the user

instructions for the iPhone

NOTE
To prevent loss or damage of stored data,
we recommend that you always back up
your data.

▼ Operating Tips for Android™

Requires the Android Auto app on Google
Play and an Android compatible
smartphone running Android™ 5.0
Lollipop or higher.

CAUTION

For the purposes of safety, do not

operate your Android™ Smartphone
while driving.

Interior Features

Appendix

5-92

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Disconnect the Android™ Smartphone

when it is not in use. If the device is left in
the cabin, it could be damaged or the
battery may weaken due to the excessive
temperature or humidity inside the
cabin.

If the Android™ Smartphone battery has

deteriorated, it may not recharge or play
audio even if it is connected to this unit.

Before use, carefully read the user

instructions for the Android™
Smartphone.

NOTE
To prevent loss or damage of stored data,
we recommend that you always back up
your data.

 Google, Android, Android Auto and

other related marks are trademarks of
Google LLC.

Interior Features

Appendix

5-93

CX-5_8HE3-EA-18I_Edition1

2018-6-29 13:44:47

Mazda CX-5 (2019 year). Manual - part 30