Ford C-MAX Hybrid / Energi (2016 year). Manual - part 86

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!

Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:

•

Windshield wiper blades.

•

Spark plugs.

•

The clutch disc.

•

Brake pads and linings.

•

Shock absorbers.

•

Struts.

•

Engine Belts.

•

Engine coolant hoses, clamps and
o-rings.

•

Diesel exhaust fluid replenishment.

Interest Free Finance Options
Available

Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.

Ford ESP
P.O. Box 321067
Detroit, MI 48232

EXTENDED SERVICE PLAN
(CANADA ONLY)

You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:

•

Rental reimbursement.

•

Coverage for certain maintenance and
wear items.

•

Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.

•

Roadside Assistance benefits.

There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.

Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.

This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.

GENERAL MAINTENANCE
INFORMATION

Why Maintain Your Vehicle?

Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.

We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.

It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual.  See Capacities and
Specifications (page 276).

Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.

Why Maintain Your Vehicle at Your
Dealership?

Factory-Trained Technicians

Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.

Genuine Ford and Motorcraft®
Replacement Parts

Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.

If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.

Convenience

Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.

Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.

Protecting Your Investment

Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.

C-MAX Full Hybrid

Your vehicle is equipped with an
information display, which indicates the
proper oil change interval. This interval
may be up to one year or 10000 miles
(16000 kilometers).

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.

If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.

C-MAX Energi Plug-in Hybrid

Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.

If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals.

All Vehicles

Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.

Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.

We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.

Additives and Chemicals

This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.

Oils, Fluids and Flushing

In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.

Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.

Owner Checks and Services

Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.

Check every month

Engine oil level.

Function of all interior and exterior lights.

Tires (including spare) for wear and proper pressure.

Windshield washer fluid level.

Check every six months

Battery connections. Clean if necessary.

Body and door drain holes for obstructions. Clean if necessary.

Cooling system fluid level and coolant strength.

Door weatherstrips for wear. Lubricate if necessary.

Hinges, latches and outside locks for proper operation. Lubricate if necessary.

Parking brake for proper operation.

Safety belts and seat latches for wear and function.

Safety warning lamps (brake, ABS, airbag and safety belt) for operation.

Washer spray and wiper operation. Clean or replace blades as necessary.