Citroen C4 Dag (2013 year). Manual - part 21

319

 FREQUENTLY ASKED QUESTIONS 

   QUESTION   

   ANSWER   

   SOLUTION   

 The CD is ejected 

automatically or is not 

played by the player. 

 The CD is inserted upside down, is unplayable, does not contain any 

audio data or contains an audio format which the player cannot play. 
 The CD is protected by an anti-pirating protection system which is not 

recognised by the audio equipment. 

   -  

Check that the CD is inserted in the player the 

right way up. 

  -  

Check the condition of the CD: the CD cannot 

be played if it is too damaged. 

  -  

Check the content in the case of a recorded 

CD: consult the advice in the "Audio" section. 

  -  

The audio equipment's CD player does not 

play DVDs. 

  -  

Due to their quality level, certain writeable 

CDs will not be played by the audio system.  

 The CD player sound is 

poor. 

 The CD used is scratched or of poor quality. 

 Insert good quality CDs and store them in suitable 

conditions. 

 The audio settings (bass, treble, ambience) are unsuitable. 

 Set the treble or bass level to 0, without selecting 

an ambience. 

 I am unable to connect 

my Bluetooth telephone. 

 It is possible that Bluetooth is switched off on the telephone or that the 

telephone has not been made not visible. 

   -  

Check that your telephone has Bluetooth 

switched on. 

  -  

Check in the telephone's settings that it is 

"Visible to all".  

 The Bluetooth telephone is not compatible with the system. 

 You can check the compatibility of your telephone 

on www.citroen.co.uk (services) .

 The Bluetooth connection 

is cut. 

 The battery of the peripheral may not be suffi ciently charged. 

 Recharge the battery of the peripheral device. 

320

 FREQUENTLY ASKED QUESTIONS 

   QUESTION   

   ANSWER   

   SOLUTION   

 The message "USB 

device error" is displayed 

on the screen. 

 The USB memory stick is not recognised. 
 The memory stick may be corrupt. 

 Reformat the memory stick (FAT 32). 

 A telephone connects 

automatically, 

disconnecting another 

telephone. 

 Automatic connection overrides manual connection. 

 Modify the telephone settings to remove automatic 

connection. 

 The Apple 

®

  player is 

not recognised when 

connecting to the USB 

port. 

 The Apple 

®

  player is of a generation that is not compatible with the USB. 

 Connect the Apple 

®

  player to the AUX Jack socket 

using a suitable cable (not supplied). 

 When I connect my 

Apple 

®

  player or my 

BlackBerry 

®

  to the 

USB port, I have alert 

messages on the current 

consumption by the USB 

port. 

 When charging, the current consumption of these smartphones is greater 

than the rating of the USB port, which is 500 mA. 

 The hard disk or device 

is not recognised when 

connecting to the USB 

port. 

 Some hard disks and devices need a power supply greater than is 

provided by the audio system. 

 Connect the device to the 230 V socket, the 12 V 

socket or an external power supply. 
  Caution : ensure that the device does not transmit 

a voltage greater than 5 V (risk of destruction of 

the system). 

 When streaming, the 

sound cuts momentarily. 

 Some telephones prioritise connection of the "hands-free" profi le. 

 Delete the "hands-free" connection profi le to 

improve streaming. 

321

 FREQUENTLY ASKED QUESTIONS 

   QUESTION   

   ANSWER   

   SOLUTION   

 In "Random all" play, 

not all of the tracks are 

played. 

 In "Random all" play, the system can only take into account up to 

999 tracks. 

 With the engine off, the 

audio system switches 

off after a few minutes 

of use. 

 When the engine is switched off, the audio system operating time 

depends on the battery charge. 
 The switch-off is normal: the audio system switches to economy mode 

and switches off to prevent discharging the vehicle's battery. 

 Start the vehicle's engine to increase the battery 

charge. 

 The message "the audio 

system is overheated" 

appears on the display. 

 In order to protect the installation if the surrounding temperature is too 

high, the audio system switches to an automatic thermal protection mode 

leading to a reduction of the volume or stopping of the playing of the CD. 

 Switch the audio system off for a few minutes to 

allow the system to cool. 

322

323 

V I S U A L   S E A R C H

 EXTERIOR  

  Remote control ........................... 79-85 
   -   opening / closing 
  -  antitheft 

protection 

  -  starting 
  -  battery 

  

  Wiper controls......................... 107-109 
 Changing a wiper 

blade .............................................. 216  

  Door mirrors ................................ 76-77 
 Blind spot sensors .................. 172-174  

  Boot ........................................... 80,  91 
 Temporary puncture 

repair kit .................................. 193-197 
 Changing a wheel ................... 198-201 
   -  tools 
  -   removing / refi tting  
 Snow chains .................................. 202  

  Changing bulbs....................... 207-208 
   -  rear 

lamps 

  -   3rd brake lamp 
  -   number plate lamp   

  Parking sensors ...................... 182-183 
 Parking space sensors ........... 180-181 
 Towbar ........................................... 220 
 Towing .................................... 218-219   

  Accessories ............................ 222-223 
 Roof bars ....................................... 217 
 Panoramic sunroof .......................... 94  

  Braking assistance ........................ 140 
 Trajectory control .................... 141-142 
 Tyre under-infl ation detection ... 166-167 
 Tyre pressures ....................... 197, 231  

  Lighting controls ....................... 98-102 
 Headlamp adjustment.................... 104 
 Welcome lighting ........................... 103 
 Directional lighting systems .... 105-106 
 Changing bulbs....................... 203-206 
   -  front 

lamps 

  -  front 

foglamps 

  -  side 

repeaters 

  

  Doors ......................................... 86,  90 
   -   opening / closing 
  -  emergency 

control 

 

 Child lock ....................................... 138 
 Electric windows ......................... 92-93 
 Alarm .......................................... 88-89  

  Fuel tank ..................................... 95-96 
 Misfuel prevention ........................... 97  

324 

V I S U A L   S E A R C H

 INTERIOR  

  Boot fi ttings ............................. 121-123 
   -   rear parcel shelf 
  -  hooks 
  -   12 V socket 
  -  torch 
  -  lashing 

eyes 

  -  storage 

compartment 

 

 Luggage cover (C4 enterprise) ...... 124  

  Rear seats ....................................... 75 
 Rear armrest / Ski fl ap ................... 120  

  Child seats .............................. 125-133 
 ISOFIX mountings .................. 134-136  

  Front seats.................................. 70-74 
 Seat belts................................ 143-145  

  Airbags ................................... 146-149  

  Interior fi ttings ..........................112-120 
   -   auxiliary socket / USB port 
  -   12 V socket 
  -  front 

armrest 

  -   230 V / 50 Hz socket 
  -  mats 

  

  Glove box .......................................113 
 Deactivating the passenger's 

airbag............................................. 147   

325 

V I S U A L   S E A R C H

 INSTRUMENTS AND CONTROLS  

  Instrument panels ....................... 28-31 
 Warning lamps ............................ 32-42 
 Indicators .................................... 43-45 
 Setting buttons............................ 46-48 
   -   trip distance recorder 
  -   dashboard lighting dimmer / black 

panel 

  -   customisation of dials and screens   

  Lighting controls ....................... 98-102 
 Adjusting headlamps ..................... 104  

  Stop & Start ............................ 168-170 
 Lane departure 

warning system.............................. 171  

  Door mirrors ................................ 76-77 
 Electric windows ......................... 92-93  

  Dashboard fuses .................... 209-211  

  Opening the bonnet ....................... 185  

  Adjusting the steering wheel............ 78 
 Horn ............................................... 139  

  Audio system .......................... 289-321 
 Setting the date / time................ 50, 54 
 eMyWay satellite 

navigation system ................... 235-288 
 Setting the date / time...................... 56  

  Manual gearbox ............................. 157 
 Electronic gearbox .................. 158-160 
 Automatic gearbox.................. 161-163 
 Parking brake ................. 150-156, 157  

  Wiper controls......................... 107-109 
 Trip computer ............................. 57-60  

  Rear view mirror .............................. 78 
 Emergency or 

assistance call ......................... 142, 233 
 Seat belt and front passenger airbag 

warning display screen ........... 143-145 
 Courtesy lamps...............................110  

  Interior mood lighting ...................... 111   

  Hazard warning lamps ................... 139 
 Central locking ............................ 86-87 
 Black panel ...................................... 47  

  Multifunction screens .................. 49-56  

  Ventilation ................................... 61-62 
 Manual air conditioning......... 63-64, 69 
 Digital 

air conditioning ..................... 65-68, 69 
 Demisting / Defrosting 

the rear screen ................................ 69  

  Memorising speeds ....................... 175 
 Speed limiter........................... 176-177 
 Cruise control ......................... 178-179  

326 

V I S U A L   S E A R C H

 TECHNICAL DATA - MAINTENANCE  

  Running out of Diesel fuel ............. 186  

  Checking levels ...................... 189-190 
   -  oil 
  -  brake 

fl uid 

  -  coolant 
  -  power 

steering 

fl uid 

  -   screenwash / headlamp wash fl uid 
  -   additive (Diesel with particle 

emissions fi lter)   

  Changing bulbs....................... 203-208 
   -  front 
  -  rear 

  

  Petrol engines......................... 224-225 
 Diesel engines ........................ 226-229 
 Dimensions .................................... 230 
 Identifi cation markings ................... 231  

  Bonnet ........................................... 185 
 Petrol underbonnet ........................ 187 
 Diesel underbonnet ....................... 188  

  Checking components ............ 191-192 
   -  battery 
  -  air 

fi lter / passenger compartment 

fi lter 

  -  oil 

fi lter 

  -  particle 

emissions 

fi lter (Diesel) 

  -   brake pads / discs    

  Battery .................................... 213-215 
 Energy economy mode.................. 216  

  Engine compartment fuses .... 209, 212  

327 

A L P H A B E T I C A L   I N D E X

A ABS and EBFD systems............ 140

Accessories ............................... 222
Accessory socket, 

12V .................. 114, 115, 118, 122

Adjusting headlamps ................. 104
Adjusting head restraints ............. 72
Adjusting seat belt height ... 143, 144
Adjusting the 

steering wheel .......................... 78

Airbags, curtain.................. 148, 149
Airbags, front ..................... 146, 149
Airbags, lateral................... 148, 149
Air conditioning ............................ 26
Air conditioning, digital........... 62, 65
Air conditioning, manual ........ 62, 63
Air fi lter ...................................... 191
Air fl ow ......................................... 61
Air vents....................................... 61
Alarm ........................................... 88
Anti-lock braking system 

(ABS) ...................................... 140

Anti-pinch............................... 92, 94
Anti-theft ...................................... 82
Armrest, front ...................... 116, 117
Armrest, rear .............................. 120
Assistance call ........... 142, 233, 234
Audible warning ......................... 139
Audio streaming 

(Bluetooth) .............. 275, 303, 305

Audio system ................. 49, 51, 289
Automatic illumination 

of headlamps .................... 99, 102

Automatic operation 

of hazard warning lamps ........ 139

Automatic rain sensitive 

windscreen wipers .......... 107, 108

Auxiliary socket...........114, 276, 302

Children .............. 125-138, 145, 147
Child seats ........................... 125-137
Child seats, conventional........... 131
CITROËN Localised 

Assistance Call ....................... 234

CITROËN Localised 

Emergency Call ...................... 234

Clock.......................... 46, 50, 54, 56
Closing the boot..................... 81, 91
Closing the doors................... 81, 90
Cold climate screen ................... 217
Colour screen .............................. 55
Connectors, audio .... 114, 276, 300, 302
Coolant level .............................. 189
Courtesy lamps...................103, 110
Courtesy mirror ...........................113
Cruise control .................... 175, 178
Cup holder ..................................115

DAB (Digital Audio 

Broadcasting) ................. 270, 296

Date (setting) ............. 46, 50, 54, 56
Daytime running 

lamps ........................ 99, 203, 205

Deactivating 

the passenger airbag .............. 147

Defrosting .................................... 69
Diesel additive level ................... 190
Dimensions ................................ 230
Dipped beam ............... 98, 203, 205
Dipstick ................................ 43,  189
Directional lighting ............. 105, 106
Direction indicators ........... 101, 139,

203, 204, 206, 207

Doors ........................................... 90
Doors emergency control ............ 87

Capacity, fuel tank ....................... 95
CD ..................................... 272, 297
CD MP3 ............................. 272, 298
Central locking ....................... 81, 86
Centre console ...........................115
Changing a bulb ................. 203-208
Changing a fuse ................. 209-212
Changing a wheel ............... 198-201
Changing a wiper blade ..... 109, 216
Changing the date ..... 46, 50, 54, 56
Changing the remote control 

battery................................. 83, 84

Changing the time ..... 46, 50, 54, 56
Checking levels ................. 189, 190
Checking the engine 

oil level.............................. 43, 189

Checking tyre pressures 

(using the kit) .......................... 197

Checks................................ 185-192
Child lock ................................... 138

Battery ........................ 191,  213-215
Battery, charging ........................ 215
Battery, remote control ........... 83-85
Black panel .................................. 47
Blind spot sensors ..................... 172
Bluetooth (hands-free) ....... 258, 304
Bluetooth (telephone) ........ 258, 304
Bonnet ....................................... 185
Bonnet stay................................ 185
Boot ............................................. 91
Boot lamp ........................... 111, 123
Brake discs ................................ 192
Brake lamps............................... 207
Brake pads ................................ 192
Braking assistance system ........ 140

B

D

C

328 

A L P H A B E T I C A L   I N D E X

Door pockets ..............................112
Driving economically ................... 26
Driving positions (storing) ............ 74
Dynamic emergency braking ..... 153

EBA (Emergency braking 

assistance) ............................. 140

Eco-driving .................................. 26
Economy mode.......................... 216
Electric window controls .............. 92
Electronic brake force distribution 

(EBFD) .................................... 140

Electronic engine 

immobiliser ......................... 82, 85

Electronic gearbox  .... 158, 168, 192
Electronic stability control 

(ESC) ...................................... 141

Emergency boot release.............. 91
Emergency braking system ....... 140
Emergency call .......... 142, 233, 234
Emergency starting.................... 213
Emergency warning lamps ........ 139
eMyWay ............................... 55,  235
Energy economy mode.............. 216
Engine compartment ......... 187, 188
Engine compartment 

fusebox ................................... 212

Engine, Diesel ..... 96, 186, 188, 226
Engine oil level indicator ...... 43, 189
Engine, petrol .............. 96, 187, 224
Engines.............................. 224, 226
Environment ............. 26, 62, 69, 85, 

163, 166, 190

Equipment settings .......... 50, 52, 56
ESC/ASR ................................... 141
ESP ........................................... 141

Headlamps, 

directional ............... 104, 105, 203

Headlamp wash ......................... 108
Head restraints, front ................... 72
Head restraints, rear .................... 75
Heated seats ............................... 72
Heating .................................. 63,  65
Height and reach adjustment, 

steering wheel .......................... 78

Hill start assist ........................... 164
Hooks ........................................ 122

E

Filling with fuel ........................ 95-97
Fitting a wheel ........................... 201
Fitting roof bars.......................... 217
Fittings, boot ...................... 121, 124
Fitting speakers ......................... 221
Flashing indicators............ 101, 139, 

204, 206, 207

Foglamps, front .... 100, 106, 203, 206
Foglamps, rear .................. 100, 207
Front seats....................... 70, 71, 74
Fuel........................................ 26, 96
Fuel consumption ........................ 26
Fuel fi ller fl ap ......................... 95, 97
Fuel gauge............................. 28, 95
Fuel tank ................................ 95, 97
Fusebox, dashboard .................. 210
Fuses ......................................... 209

Gearbox, automatic ... 161, 192, 215
Gearbox, electronic ... 158, 192, 215
Gearbox, manual ....... 157, 168, 192
Gear effi ciency indicator ............ 165
Gear lever, automatic gearbox .... 161
Gear lever, 

electronic gearbox .................. 158

Gear lever, manual gearbox ...... 157
Glove box ...................................113
G.P.S. ........................................ 241
Grab handles ..............................112
Guidance ................................... 241

Halogen headlamps................... 203
Hands-free kit .................... 258, 304
Hazard warning lamps ............... 139
Headlamp adjustment................ 104

Jack ........................................... 198
JACK socket ...............114, 276, 302

F

G

H

J

I

Ignition ......................................... 82
Indicator lamps, status............ 32-42
Indicators, direction ........... 139, 204
Infl ating accessories 

(using the kit) .......................... 197

Infl ating tyres ....................... 26, 230
Inputs for audio 

system .....................114, 276, 302

Installing speakers ..................... 221
Instrument panel 

lighting ...................................... 47

Instrument panels ............. 28-30, 48
Instrument panel 

screen .......................... 28-30,  165

Intelligent Traction Control ......... 141
Interior fi ttings ..................... 112, 113
Interior mood lighting .................. 111
ISOFIX ....................................... 134
ISOFIX child seats .............. 134-136
ISOFIX mountings ..................... 134

329 

A L P H A B E T I C A L   I N D E X

K

Massage function  ....................... 73
Mat..............................................119
Menu, main ................................ 292
Mini fuel level ............................... 95
Mirror, rear view ........................... 78
Mirrors, door .................. 76, 77, 172
Misfuel prevention ....................... 97
Mountings 

for ISOFIX seats ..................... 134

MP3 CD ............................. 272, 298
Music media players .................. 271

Parking space sensor  ............... 180
Particle emission fi lter......... 190-191
Passenger 

compartment fi lter ................... 191

Personalisation ............................ 48
Player, CD MP3 ................. 272, 298
Port, USB............................114, 300
Priming the fuel system ............. 186
Protecting children .............. 125-138, 

145, 147

Puncture .................................... 193

Keeping children 

safe .................. 125-138, 145, 147

Key in ignition warning................. 82
Key with remote 

control ..................... 79, 81, 82, 85

L Labels, identifi cation .................. 231

Lamps, warning 

and indicator ................. 32, 39, 42

Lane Departure Warning System 

(LDWS) ................................... 171

Level, brake fl uid ....................... 189
Level, power steering fl uid ......... 189
Levels and checks .............. 185-192
Lighting bulbs 

(replacement) .................. 203-208

Lighting control stalk ............ 98, 101
Lighting dimmer ................ 28-30, 47
Lighting, 

guide-me home............... 101, 102

Lighting, interior .................. 110, 111
Loading ................................ 26,  217
Load reduction mode ................. 216
Load space cover ...................... 124
Locating your vehicle ................... 81
Locking from the inside................ 86
Locking the boot .......................... 91
Long objects, transporting ......... 120
Luggage retaining strap ............. 121

M Main beam ................... 98, 203, 205

Maintenance ................................ 26
Map reading lamps .....................110
Markings, 

identifi cation............................ 231

Navigation.................................. 241
Number plate lamps .................. 208

Oil fi lter ...................................... 191
Oil level ................................ 43, 189
Opening the bonnet ................... 185
Opening the boot ......................... 91
Opening the doors ....................... 90
Opening the panoramic 

sunroof blind ............................. 94

Operation indicator

lamps ................................... 32-42

Paint colour code ....................... 231
Panoramic 

glass sunroof ............................ 94

Parcel shelf, rear ............... 122, 124
Parking brake .................... 157, 192
Parking brake, electric ....... 150, 192
Parking lamps ............................ 101
Parking sensors, front................ 183
Parking sensors, rear ................ 182

N

O

P

R Radio ................................. 267,  293

Radio pre-equipment ................. 221
RCA sockets ...............114, 276, 302
Rear screen (demisting) .............. 69
Recharging the battery .............. 215
Reduction of electrical load ....... 216
Regeneration of the particle 

emissions fi lter ........................ 191

Reinitialising 

the electric windows ................. 92

Reinitialising the remote 

control ................................. 83,  84

Remote control ....................... 79-85
Removable screen 

(snow shield) .......................... 217

Removing a wheel ..................... 200
Removing the mat ......................119
Repair kit, puncture ................... 193
Replacing bulbs .................. 203-208
Replacing fuses .................. 209-212
Replacing the air fi lter ................ 191
Replacing the oil fi lter ................ 191
Replacing the passenger 

compartment fi lter ................... 191

330 

A L P H A B E T I C A L   I N D E X

Vehicle confi guration .....50, 52, 56, 67
Ventilation ........................ 61, 62, 64

V

Replacing wiper blades ..... 109, 216
Resetting the service indicator .... 45
Resetting the trip recorder ........... 46
Rev counter ............................ 28-31
Reversing lamps ........................ 207
Risk areas (update) ................... 246
Roof bars ................................... 217
Roof blind .................................... 94
Routine checks .................. 191, 192
Running out of fuel (Diesel) ....... 186

Safety for children ...125-138, 145, 147
Satellite navigation system .... 55, 241
Screen, colour 

and mapping ....... 56, 59, 239, 279

Screen menu map ...... 279, 314-316
Screen, monochrome .... 49, 51, 314
Screen, multifunction (with audio 

equipment)............ 49, 51, 55, 292

Screenwash, front...................... 108
Seat adjustment..................... 70, 71
Seat belts............................ 143-145
Seat, rear bench .......................... 75
Seats, electric .............................. 71
Seats, rear ................................... 75
Selector lever, 

electronic gearbox .................. 158

Serial number, vehicle ............... 231
Service indicator .......................... 44
Servicing ...................................... 26
Setting the clock ........ 46, 50, 54, 56
Short-cut menus ........................ 240
Sidelamps .... 98, 101, 203, 205, 207
Side repeater ............................. 206
Ski fl ap ....................................... 120
Snow chains .............................. 202

Spare wheel............................... 198
Speakers (fi tting) ....................... 221
Speed limiter...................... 175, 176
Speedometer .......................... 28-30
Spotlamps, side ................. 103, 206
Starting using another battery ... 213
Starting the vehicle ...... 82, 158, 161
Steering mounted controls ... 238,  291
Stopping the vehicle .... 82, 158, 161
Stop & Start .............. 60, 66, 69, 95,

 168, 185, 191, 213

Storage ........ 112, 113, 115-117, 121
Storage compartments ...............115
Storage drawer ...........................119
Storage net ................................ 121
Storing driving positions .............. 74
Stowing rings ............................. 121
Sun visor.....................................113
Synchronising 

the remote control............... 83, 84

Synthesiser, voice...................... 252
System, navigation .................... 241

S

T

U

Table of weights ................. 225, 227
Tables of engines............... 224, 226
Tables of fuses........................... 209
Tank, fuel ..................................... 97
Technical data.................... 224, 231
Telephone .......................... 258,  304
Temperature control 

for heated seats ........................ 72

Temporary tyre repair kit ............ 193
Three fl ashes function 

(direction indicators) ............... 139

Ticket holder ...............................112
TMC (Traffi c info) ....................... 255

Under fl oor storage .................... 123
Under-infl ation (detection) ......... 166
Unlocking from the inside ............ 86
Unlocking the boot ........... 79, 80, 91
Unlocking the doors ............... 79, 80
Update risk areas ...................... 246
Updating the time ...... 46, 50, 54, 56
USB port  ....................................114

Tools .......................................... 198
Torch .......................................... 123
Total distance recorder ................ 46
Towbar ....................................... 220
Towed loads....................... 225, 227
Towing another vehicle .............. 219
Traction control (ASR) ............... 141
Traffi c information 

(TA) ................................. 256,  294

Traffi c information 

(TMC) ............................. 255, 256

Trailer ........................................ 220
Trajectory control systems ......... 141
Trip computer ......................... 57-60
Trip distance recorder .................. 46
Tyre pressures ........................... 231
Tyres ............................................ 26
Tyre under-infl ation detection .... 166

331 

A L P H A B E T I C A L   I N D E X

Warning lamps ........................ 32-42
Wash-wipe, rear ........................ 109
Weights .............................. 225, 227
Welcome lighting ....................... 103
Window controls .......................... 92
Wiper control stalk .............. 107-109
Wiper, rear ................................. 109
Wipers ......................... 41, 107, 108

W

Xenon headlamps...................... 203

X

332 

333 

334