Buick Lucerne (2009 year). Instruction

Additional Required Services

The following services should be performed at the first maintenance service (

) after the indicated miles

(kilometers) shown for each item.

Additional Required Services

Service and Miles (Kilometers)

25,000

(40 000)

50,000

(80 000)

75,000

(120 000)

100,000

(160 000)

125,000

(200 000)

150,000

(240 000)

Inspect fuel system for damage or leaks.

•

Inspect exhaust system for loose or
damaged components.

•

Replace engine air cleaner filter. See
Engine Air Cleaner/Filter on page 5-22.

•

Change automatic transmission fluid and
filter (severe service). See footnote (h).

•

Change automatic transmission fluid and
filter (normal service).

•

Replace spark plugs. An Emission
Control Service.

•

V6 Engine Only: Inspect spark plug
wires. An Emission Control Service.

•

6-6

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Additional Required Services (cont’d)

Service and Miles (Kilometers)

25,000

(40 000)

50,000

(80 000)

75,000

(120 000)

100,000

(160 000)

125,000

(200 000)

150,000

(240 000)

Engine cooling system service (or every
five years, whichever occurs first).
An Emission Control Service.
See footnote (j).

•

Inspect engine accessory drive belt.
An Emission Control Service.
See footnote (l).

•

Maintenance Footnotes

(a) Visually inspect brake lines and hoses for proper
hook-up, binding, leaks, cracks, chafing, etc. Inspect disc
brake pads for wear and rotors for surface condition.
Inspect other brake parts, including calipers, parking
brake, etc.

(b) Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts or
signs of wear. Inspect power steering lines and hoses
for proper hook-up, binding, leaks, cracks, chafing, etc.

(c) Visually inspect hoses and have them replaced if
they are cracked, swollen, or deteriorated. Inspect all
pipes, fittings and clamps; replace with genuine parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.

(d) Inspect wiper blades for wear, cracking, or
contamination. Clean the windshield and wiper blades,
if contaminated. Replace wiper blades that are worn
or damaged. See Windshield Wiper Blade Replacement
on page 5-57 and Windshield and Wiper Blades on
page 5-97 for more information.

6-7

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(e) Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired. Have any torn or frayed safety
belts replaced. Also see Checking the Restraint Systems
on page 1-74.

(f) Lubricate all key lock cylinders. Lubricate all
hinges and latches, including those for the hood, rear
compartment, glove box door, and console door. More
frequent lubrication may be required when exposed to
a corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them last
longer, seal better, and not stick or squeak.

(g) If driving regularly under dusty conditions, the filter
may require replacement more often.

(h) Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:

− In heavy city traffic where the outside temperature

regularly reaches 90°F (32°C) or higher.

− In hilly or mountainous terrain.

− When doing frequent trailer towing.

− Uses such as found in taxi, police, or delivery

service.

(j) Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant (4.6L Engine)
on page 5-28 or Engine Coolant (3.9L Engine) on
page 5-32 for what to use. Inspect hoses. Clean
radiator, condenser, pressure cap, and filler neck.
Pressure test the cooling system and pressure cap.

(k) A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired
and the fluid level checked. Add fluid if needed.

(l) Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.

(m) If driving regularly under dusty conditions, inspect
the filter at each engine oil change.

Owner Checks and Services

These owner checks and services should be performed
at the intervals specified to help ensure vehicle safety,
dependability, and emission control performance. Your
dealer/retailer can assist with these checks and services.

Be sure any necessary repairs are completed at once.
Whenever any fluids or lubricants are added to the
vehicle, make sure they are the proper ones, as shown
in Recommended Fluids and Lubricants on page 6-12.

6-8

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At Each Fuel Fill

It is important to perform these underhood checks at
each fuel fill.

Engine Oil Level Check

Notice: It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by the vehicle
warranty.

Check the engine oil level and add the proper oil if
necessary. See Engine Oil on page 5-17.

Engine Coolant Level Check

Check the engine coolant level and add DEX-COOL

coolant mixture if necessary. See Engine Coolant
(4.6L Engine) on page 5-28 or Engine Coolant
(3.9L Engine) on page 5-32.

Windshield Washer Fluid Level Check

Check the windshield washer fluid level in the windshield
washer fluid reservoir and add the proper fluid if
necessary.

At Least Once a Month

Tire Inflation Check

Inspect the vehicle’s tires and make sure they are
inflated to the correct pressures. Do not forget to check
the spare tire. See Inflation - Tire Pressure on page 5-66.
Check to make sure the spare tire is stored securely.
See Changing a Flat Tire on page 5-82.

Tire Wear Inspection

Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notification. Check the tires for wear and, if necessary,
rotate the tires. See Tire Inspection and Rotation on
page 5-72.

6-9

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At Least Once a Year

Starter Switch Check

{

CAUTION:

When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.

1. Before starting this check, be sure there is enough

room around the vehicle.

2. Firmly apply both the parking brake and the regular

brake. See Parking Brake on page 2-27.

Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The vehicle

should start only in P (Park) or N (Neutral). If the
vehicle starts in any other position, contact
your dealer/retailer for service.

Automatic Transmission Shift Lock
Control System Check

{

CAUTION:

When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.

1. Before starting this check, be sure there is enough

room around the vehicle. It should be parked on a
level surface.

2. Firmly apply the parking brake. See Parking Brake

on page 2-27.

Be ready to apply the regular brake immediately if
the vehicle begins to move.

3. With the engine off, turn the ignition to ON/RUN,

but do not start the engine. Without applying the
regular brake, try to move the shift lever out
of P (Park) with normal effort. If the shift lever
moves out of P (Park), contact your dealer/retailer
for service.

6-10

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Ignition Transmission Lock Check

While parked, and with the parking brake set, try to turn
the ignition to LOCK/OFF in each shift lever position.

•

The ignition should turn to LOCK/OFF only
when the shift lever is in P (Park).

•

The ignition key should come out only in
LOCK/OFF.

Contact your dealer/retailer if service is required.

Parking Brake and Automatic
Transmission P (Park) Mechanism
Check

{

CAUTION:

When you are doing this check, the vehicle could
begin to move. You or others could be injured and
property could be damaged. Make sure there is
room in front of the vehicle in case it begins to
roll. Be ready to apply the regular brake at once
should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake,
set the parking brake.

•

To check the parking brake’s holding ability:
With the engine running and the transmission
in N (Neutral), slowly remove foot pressure from
the regular brake pedal. Do this until the vehicle
is held by the parking brake only.

•

To check the P (Park) mechanism’s holding ability:
With the engine running, shift to P (Park). Then
release the parking brake followed by the regular
brake.

Contact your dealer/retailer if service is required.

Underbody Flushing Service

At least every spring, use plain water to flush any
corrosive materials from the underbody. Take care
to clean thoroughly any areas where mud and other
debris can collect.

6-11

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Recommended Fluids and
Lubricants

Fluids and lubricants identified below by name, part
number, or specification can be obtained from your
dealer/retailer.

Usage

Fluid/Lubricant

Engine Oil

Engine oil which meets GM
Standard GM6094M and displays
the American Petroleum Institute
Certified for Gasoline Engines
starburst symbol. To determine the
proper viscosity for your vehicle’s
engine, see Engine Oil on page 5-17.

Engine Coolant

50/50 mixture of clean, drinkable
water and use only DEX-COOL

Coolant. See Engine Coolant
(4.6L Engine) on page 5-28 or
Engine Coolant (3.9L Engine)
on page 5-32.

Hydraulic Brake

System

Delco

Supreme 11 Brake Fluid or

equivalent DOT-3 brake fluid.

Windshield

Washer

Optikleen

Washer Solvent.

Usage

Fluid/Lubricant

Parking Brake

Cable Guides

Chassis Lubricant
(GM Part No. U.S. 12377985, in
Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.

Power Steering

System

GM Power Steering Fluid
(GM Part No. U.S. 89021184,
in Canada 89021186).

Automatic

Transmission

DEXRON

-VI Automatic

Transmission Fluid.

Key Lock
Cylinders

Multi-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).

Hood Latch

Assembly,

Secondary

Latch, Pivots,

Spring Anchor,

and Release

Pawl

Lubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.

Hood and Door

Hinges

Multi-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).

Weatherstrip

Conditioning

Weatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).

6-12

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Maintenance Replacement Parts

Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.

Maintenance Replacement Parts

Part

GM Part Number

ACDelco Part Number

Engine Air Cleaner/Filter

22676970

A1627C

Engine Oil Filter

3.9L V6 Engine

89017342

PF61

4.6L V8 Engine

89017342

PF61

Passenger Compartment Air Filter

15811562

CF138

Spark Plugs

3.9L V6

12591131

41-100

4.6L V8

12571535

41-987

Wiper Blades

Driver Side – 23.6 in (60.0 cm)

15788731

—

Passenger Side – 20.8 in (53.0 cm)

15788730

—

6-13

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Maintenance Record

After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional
information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should
retain all maintenance receipts.

Maintenance Record

Date

Odometer

Reading

Serviced By

Maintenance

Services Performed

6-15

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Customer Assistance and
Information

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your
dealer and to Buick. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your GM dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:

STEP ONE: Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.

STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Buick Customer Assistance Center
by calling 1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication Centre
by calling 1-800-263-3777 (English) or 1-800-263-7854
(French).

We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

•

Vehicle Identification Number. This is available from
the vehicle registration or title, or the plate at the top
left of the instrument panel.

•

Dealership name and location

•

Vehicle delivery date and present mileage

When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if
you have a concern.

7-2

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STEP THREE — U.S. Owners: Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However, in
the United States, if you continue to remain unsatisfied
after following the procedure outlined in Steps One and
Two, you can file with the BBB Auto Line Program to
enforce your rights.

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:

BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838

Telephone: 1-800-955-5100
dr.bbb.org/goauto

This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.

7-3

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STEP THREE — Canadian Owners: In the event
that you do not feel your concerns have been addressed
after following the procedure outlined in Steps one and
two, General Motors of Canada Limited wants you to
be aware of its participation in a no-charge Mediation/
Arbitration program. General Motors of Canada Limited
has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims. The
program provides for the review of the facts involved
by an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you file your complaint to the final decision,
should be completed in approximately 70 days. We
believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.

For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively you may call
the General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French), or
you may write to the Mediation/Arbitration Program at the
following address. Your inquiry should be accompanied
by your Vehicle Identification Number (VIN).

Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

7-4

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Online Owner Center

Online Owner Center
(U.S.) — www.gmownercenter.com/
buick

Information and services customized for your specific
vehicle — all in one convenient place.

•

Digital owner instruction, warranty information,
and more

•

Online service and maintenance records

•

Find Buick dealers for service nationwide

•

Exclusive privileges and offers

•

Recall notices for your specific vehicle

•

OnStar

and GM Cardmember Services Earnings

summaries

Other Helpful Links:

Buick

−

www.buick.com

Buick Merchandise — www.buickmerchandise.com

Help Center — www.buick.com/helpcenter

•

FAQ

•

My GM Canada (Canada) — www.gm.ca

My GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.

Here are a few of the valuable tools and services you
will have access to:

•

My Showroom: Find and save information on
vehicles and current offers in your area.

•

My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.

•

My Driveway: Access quick links to parts and
service estimates, check trade-in values, or schedule
a service appointment by adding the vehicles you
own to your driveway profile.

•

My Preferences: Manage your profile and use tools
and forms with greater ease.

To sign up, visit the My GM Canada section within
www.gm.ca.

7-5

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Customer Assistance for Text
Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Buick by dialing: 1-800-83-BUICK. TTY users
in Canada can dial 1-800-263-3830.

Customer Assistance Offices

Buick encourages customers to call the toll-free number
for assistance. However, if a customer wishes to write or
e-mail Buick, the letter should be addressed to:

United States — Customer Assistance

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112

From Puerto Rico:

1-800-496-9992 (English)
1-800-496-9993 (Spanish)

From U.S. Virgin Islands

1-800-496-9994

Canada — Customer Assistance

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800

Overseas — Customer Assistance

Please contact the local General Motors Business Unit.

Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance

General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800

7-6

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Buick Lucerne (2009 year). Instruction - part 25