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Renault Kangoo VAN Z.E. (2012 year). Manual - part 1

1.2

1 Electric motor

2 Fuel filler flap for additional heating

3 Traction battery

4 Orange electrical power cables

5 Secondary 12V battery

6 Electric charging connection

ELECTRIC VEHICLE: introduction

(1/5)

1.3

ELECTRIC VEHICLE: introduction

(2/5)

Electric vehicles have special features,

but operate in a similar manner to con-

ventional vehicles.
The main difference in electric vehicles

is the exclusive use of electric energy

instead of fuel, as used in conventional

vehicles.
We therefore recommend that you read

these instructions describing your elec-

tric vehicle carefully.

Connected services

(depending on vehicle)
Your electric vehicle has connected

services which, amongst other things,

enable it to detect the charge status

of your vehicle using some mobile

phones 8 or your computer 9. This in-

formation is also available directly on

the instrument panel 7 of your vehicle.
For further information, please contact

an authorised dealer.

You can subscribe to a connected

service or extend it at any time by

consulting an authorised dealer.

1.4

ELECTRIC VEHICLE: introduction

(3/5)

Batteries

Your electric vehicle has two types of

battery:

– a 400V traction battery;

– a standard 12V battery, identical to

the one used in conventional vehi-

cles.

Traction battery
This battery stores the energy neces-

sary to operate the motor in your elec-

tric vehicle properly. As with any bat-

tery, it discharges after use, and must

be regularly recharged.
You do not have to wait until the traction

battery hits the reserve level in order to

recharge it.
Charging times vary depending on the

type of specific wall unit socket or public

terminal you connect to.

Your vehicle range will depend on the

charge level of the traction battery, and

also on your driving style.

Please refer to information on “Vehicle

range: recommendations” in Section 2.

12 volt battery
The second battery on your vehicle is

a 12V battery, similar to those used

on conventional vehicles: this supplies

the energy required to operate vehicle

equipment (lights, windscreen wipers,

ABS, etc).

1.5

ELECTRIC VEHICLE: introduction

(4/5)

The A symbol identifies the electrical

elements in your vehicle which may

present health risks.

400 volt electrical circuit

The 400V electrical circuit can be rec-

ognised by the orange 4 cables and by
the elements signalled using the

symbol.

The vehicle drive system in

an electric vehicle uses an

alternating voltage of ap-

proximately 400 volts. This

system can get hot during and after

switching off the ignition. Respect

warning messages given on the

labels in the vehicle.
All interventions or modifications to

the 400V electrical system (com-

ponents, cables, connectors, trac-

tion battery) are strictly prohibited

due to the risks they present to your

safety. Please contact an authorised

dealer.
The risk of serious burns or elec-

tric shocks can lead to death.

1.6

The engine brake should

under no circumstances be

used as a substitute for the

brake pedal.

Noise

Electric vehicles are particularly quiet.

You will not yet necessarily be used to

it, and neither will other road users. It

is difficult for them to hear the vehicle

when it is moving.

We would therefore recommend that

you are aware of the horn and make

use of it, especially when driving in a

built-up area or when manoeuvring.

Please refer to the information on the

“Horn” in Section 1.

As the motor is silent, you will hear

noises that you are not used to hearing

(aerodynamic noises, tyre noise, etc.)

When charging, the vehicle may emit

noises (fan, relays, etc).

Your electric vehicle is

silent, so when you get out,

always check that the gear

selector is on P, engage the

handbrake and switch off the igni-

tion.
RISK OF SERIOUS INJURY

ELECTRIC VEHICLE: introduction

(5/5)

Driving

As with a car with an automatic gear-

box, you will have to get used to not

using your left foot, and not using this

foot to brake.
When driving, if you lift your foot off the

accelerator pedal or depress the brake

pedal, the motor generates electrical

current during deceleration, and this

energy is used to brake the vehicle and

recharge the traction battery. Please

refer to the information on the “Charge

meter” in Section 2.

Special conditions
After a maximum charge of the battery

and during the first few miles of using

the vehicle, the engine brake will be

temporarily reduced. Please adapt your

driving style appropriately.

Bad weather, flooded roads:

Do not drive through

floods if the depth of water

is above the lower edge of

the wheel rims.

Obstructions to the driver

On the driver’s side, only

use mats suitable for the

vehicle, attached with the

pre-fitted components, and check

the fitting regularly. Do not lay one

mat on top of another.

There is a risk of wedging the

pedals

1.7

IMPORTANT RECOMMENDATIONS

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury

or electric shock which may present a risk to life.

In the event of an accident or impact

In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-

ture), this may damage the electric circuit or the traction battery.

Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:

– never touch the liquids (fluids, etc.) coming from the traction battery;

–

in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.

In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as

soon as possible.

In the event of fire

In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that

this is an electric vehicle.

Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish-

ing agents.

In the event of damage to the electrical circuit, please call an authorised dealer.

All towing operations

Please refer to the information on “Towing, breakdowns” in Section 5.

Washing the vehicle

Never wash the engine compartment, the charging connection or the traction battery with a high-pressure jet.

This risks damaging the electric circuit.

Never wash the vehicle while it is charging.

Risk of electric shock and a risk to life.

1.8

ELECTRIC VEHICLE: charging

(1/7)

Charging diagram
1 Specific wall socket or recharging ter-

minal

2 Electric charging connection
3 Charging cord

If you have any questions regarding

the equipment needed for charging,

please ask an authorised dealer.

1.9

ELECTRIC VEHICLE: charging

(2/7)

Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury

or electric shocks which could result in death.

Charging

Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-

ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.
Do not modify or perform any action on the installation during charging.
In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as

soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it.
Check regularly that the charging cord is in good condition.
Do not use in the event of any damage to the charging cord (corrosion, discolouring, cuts, etc.) or to the unit. Please see an

authorised dealer for a replacement.

1.10

ELECTRIC VEHICLE: charging

(3/7)

Charging cord A

This cord, designed for specific wall

sockets or public terminals, enables the

standard charge of the traction battery.

Always read the charging cord instruc-

tions carefully before using it B.

Charging cord B

This cord allows:
– standard charge, on a socket used

only for the vehicle (14A charge);

– occasional charge using a domestic

socket, when you are not at home,

for example (10A charge).

Sockets must be fitted as stated in the

instructions in the instructions supplied

with the charging cord B.

If a charging cord malfunctions

during the charging process (red

warning light on the unit D), stop

charging immediately. Please refer

to the cord instructions.

We recommend that you use a

charging cord that enables a stand-

ard charge to charge the traction

battery.

Each charging cord is stored in a

bag in the boot of the vehicle.

Never leave the socket hanging by

the cord. Use the hooks C to attach

it.

1.11

ELECTRIC VEHICLE: charging

(4/7)

Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury

or electric shocks which could result in death.

Choice of charging cord

The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect

you against the risks of electric shock that can lead to death or fire.

For safety reasons, the use of a charging cord not recommended by the manufacturer is strictly forbidden. Failure to follow

this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your

vehicle, please consult an authorised dealer.

Installation

For a standard charge

– Using the charging cord A

Have a special wall socket installed by a qualified professional.

– Using the charging cord B

The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructions

provided with this product carefully.

For occasional charging (charging cord B)
With a domestic socket (10A charge)

Have a professional check that each socket to which you intend to connect the charging cord complies with the standards

and regulations in force in your country.

Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using

the product and the technical specifications required when fitting the socket.

1.12

ELECTRIC VEHICLE: charging

(5/7)

Charging connection 2

The vehicle has a charging connection

located at the front of the vehicle.

Avoid charging and parking your vehi-

cle in extreme temperatures (hot or

cold).
When the vehicle is parked in tempera-

tures lower than around -25°C, the bat-

tery cannot be charged.
Favour charging the traction battery

after driving and/or in mild tempera-

tures. Otherwise, charging may take a

longer period of time or even become

impossible.

In the absence of any protection

against overvoltage, you are recom-

mended not to charge the vehicle in

stormy weather (lightning, etc.).

Recommendations

– In extreme heat, favour parking and

recharging the vehicle in a shaded/

covered location.

– Charging can be performed in the

rain or snow.

Note:
If in a snowy environment, remove

snow from the vehicle charging area

before plugging in or disconnecting.

Snow in the socket may block the in-

sertion of the charging cord plug.

The traction battery charging time

depends on the amount of energy

remaining and the power delivered

by the charging terminal. The infor-

mation is displayed on the instru-

ment panel during charging. Please

see the information on “Displays

and indicators” in Section 1.

In the event of a problem, we re-

commend that you replace it with an

identical cord. Please see an autho-

rised dealer.

1.13

– open the charging flap 6;

– open the valve 7;

– grab the handle 8;

– plug in the vehicle cord;

– make sure you have clicked the

charging cord in properly. Warning
light

comes on the instrument

panel.

Recharging the traction

battery

With the ignition off, lever 5 in gear P

and opening elements unlocked:

– take the charging cord located in the

boot of your vehicle;

– remove it from its storage bag;

– plug in the end of the cord to the

power supply (terminal, domestic

plug socket, etc.);

ELECTRIC VEHICLE: charging

(6/7)

The charging cord is automatically

locked with the vehicle. This will make it

impossible to unplug the cord from your

vehicle.
When charging commences, the hazard

warning lights will flash five times. A

message on the instrument panel will

tell you the remaining charging time.
You do not need to wait until the charge

is at reserve levels to recharge your

vehicle.

The charging cord cannot be plug-

ged in or removed while the opening

elements are locked.

Make sure you fully uncoil the char-

ging cord to limit its heating.

Do not use an extension

lead, multiple socket or

adapter.

Fire hazard.

1.14

Precautions to take when removing

from the socket
– Press the button 9 on the radio fre-

quency remote control or switch 10

to release the charging cord;

– grab the handle 8;

– unplug the charging cord from the

vehicle. Warning light

goes out

on the instrument panel;

– close valve 7;
– close the charging flap 6;
– unplug the cord from the power

supply;

– store the cord in its storage bag and

put away in the boot.

ELECTRIC VEHICLE: charging

(7/7)

After pressing the charging cord re-

lease button, you will have around

30 seconds to unplug it before it is

locked once again.

Note:
Immediately after a long charge of the

traction battery, the cord may be hot.

Please use the handles.

It is imperative to follow the unplug-

ging steps in order.

1.15

KEY, RADIO FREQUENCY REMOTE CONTROL: general information

(1/2)

Radio frequency remote

control unit

1 Locking all the opening elements.
2 Unlocking all opening elements and

the charging cord.

3 Coded key for ignition switch, driv-

er’s door and fuel filler cap.

The key must not be used for any

function other than those described

in the handbook (removing the cap

from a bottle, etc.).

Advice
Avoid leaving the remote control in

hot, cold or humid areas.

Driver’s responsibility
Never leave your vehicle

with the card inside the

vehicle and never leave a

child (or a pet) unsupervised. With

the card in the reader, it would be

possible to start the engine or oper-

ate electrical equipment such as the

electric windows and there is a risk

that part of their body may become

trapped (neck, arm, hand, etc.).

Risk of serious injury.

1.16

Radio frequency remote

control operating range

This varies according to the surround-

ings: take care not to lock or unlock the

doors by inadvertently pressing the but-

tons on the remote control.

Interference

Interference by factors in the immediate

vicinity (external installations or the use

of equipment operating on the same

frequency as the remote control) may

affect the operation of the remote con-

trol.
Note: if a door is not opened within

approximately 2 seconds of the door

being unlocked by remote control, the

doors will lock again automatically.

KEY, RADIO FREQUENCY REMOTE CONTROL: general information

(2/2)

For replacement, or if you

require an additional remote

control.

You must only contact an approved

Dealer.

– To replace a remote control, the

vehicle must be taken to an ap-

proved Dealer as both the vehi-

cle and the remote control are

needed to initialise the system.

– Depending on the vehicle, you

have the option of using up to

four remote controls.

Remote control unit failure
Make sure that the correct battery

type is being used, and that the

battery is in good condition and in-

serted correctly. These batteries

have a service life of approximately

two years.

To learn how to change the battery,

please refer to the information on

the “Key, radio frequency remote

control: Batteries” in Section 5.

1.17

RADIO FREQUENCY REMOTE CONTROL/KEY: use

The doors are locked and unlocked

using the remote control unit.
It is powered by a battery which must

be replaced (refer to the information on

the “Key, radio frequency remote con-

trol: batteries” in Section 5).

Locking the doors

Press locking button 1.
The hazard warning lights and side in-

dicator lights flash twice to indicate

that the doors have locked.
If a door or the tailgate is open or not

properly shut, the doors and tailgate

lock then quickly unlock and the hazard

warning lights and side indicator lights

do not flash.

Unlocking the doors

Press unlocking button 2.
Pressing the button briefly unlocks all

the doors.
The hazard warning lights and side in-

dicator lights flash once to indicate that

the doors have unlocked.
NB: unlocking the doors will unlock the

vehicle charging cord.

Driver’s responsibility
Never leave your vehi-

cle with the key inside and

never leave a child (or a

pet) unsupervised, even for a short

while.

They may pose a risk to themselves

or to others by starting the engine,

activating equipment such as the

electric windows or by locking the

doors.

Risk of serious injury.

The key must not be used for any

function other than those described

in the handbook (removing the cap

from a bottle, etc.).

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