Главная Учебники - Двигатели Промышленные двигатели Cummins M11 с системой STC, Select Plus - руководство по эксплуатации и техническому обслуживанию - 1999 год
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содержание .. 45 46 47 48 ..
M11
Ðàçäåë S - Ñåðâèñíàÿ ïîääåðæêà
Ðàçäåë S - Ñåðâèñíàÿ ïîääåðæêà
Ñîäåðæàíèå ðàçäåëà
Ñòð.
Ñåðâèñíàÿ ïîääåðæêà
.......................................................................................................................................
S-1
Ïîâñåäíåâíàÿ ïîìîùü è îáåñïå÷åíèå çàïàñíûìè ÷àñòÿìè
........................................................................
S-1
Íåîòëîæíàÿ ïîìîùü è òåõíè÷åñêîå îáñëóæèâàíèå
......................................................................................
S-1
Ðåøåíèå ïðîáëåì
............................................................................................................................................
S-2
Ôèëèàëû è ðåãèîíàëüíûå ïðåäñòàâèòåëüñòâà
..............................................................................................
S-3
Öåíòðû è ôèëèàëû ôèðìû â ÑØÀ
................................................................................................................
S-4
Öåíòðû è ôèëèàëû ôèðìû â Êàíàäå
..........................................................................................................
S-11
Öåíòðû è ôèëèàëû ôèðìû â Àâñòðàëèè
.....................................................................................................
S-13
Öåíòðû è ôèëèàëû ôèðìû â Íîâîé Çåëàíäèè
...........................................................................................
S-15
Ìåæäóíàðîäíûå äèñòðèáüþòîðû
.................................................................................................................
S-16
Ñòð. S-a
Ñòð. S-1
M11
Ðàçäåë S - Ñåðâèñíàÿ ïîääåðæêà
Ñåðâèñíàÿ ïîääåðæêà
Ñåðâèñíàÿ ïîääåðæêà
Ïîâñåäíåâíàÿ ïîìîùü è îáåñïå÷åíèå çàïàñíûìè ÷àñòÿìè
Ïåðñîíàë àâòîðèçîâàííîãî ñåðâèñ-öåíòðà ôèðìû Êàììèíç ìîæåò îêàçàòü Âàì ïîìîùü è ñîäåéñòâèå ïî ïðà-
âèëüíîé ýêñïëóàòàöèè è òåõíè÷åñêîìó îáñëóæèâàíèþ èìåþùåãîñÿ ó Âàñ äâèãàòåëÿ. Ôèðìà Êàììèíç èìååò
ãëîáàëüíóþ ñåòü ñåðâèñà, ïðåäñòàâëåííóþ áîëåå 5000 óïîëíîìî÷åííûìè öåíòðàìè è äèëåðàìè, ãäå õîðîøî
îáó÷åííûå è âñåñòîðîííå ïîäãîòîâëåííûå ñïåöèàëèñòû âñåãäà îêàæóò Âàì ïîìîùü, äàäóò ïîëåçíûå ñîâåòû
è ðåêîìåíäàöèè, êâàëèôèöèðîâàííî âûïîëíÿò òåõíè÷åñêîå îáñëóæèâàíèå äâèãàòåëÿ è îáåñïå÷àò çàïàñíûìè
÷àñòÿìè. Àäðåñà è òåëåôîíû òàêèõ öåíòðîâ ïðèâåäåíû íà íèæåñëåäóþùèõ ñòðàíèöàõ äàííîãî ðàçäåëà.
Íåîòëîæíàÿ ïîìîùü
è òåõíè÷åñêîå îáñëóæèâàíèå
Îòäåë ðàáîòû ñ çàêàç÷èêàìè ôèðìû Êàììèíç ðàáîòà-
åò êðóãëîñóòî÷íî. Âû ìîæåòå áåñïëàòíî ïîçâîíèòü ïî
óêàçàííûì íèæå òåëåôîíàì è ïîëó÷èòü èñ÷åðïûâàþ-
ùóþ èíôîðìàöèþ ïî îêàçàíèþ íåîòëîæíîé ïîìîùè è
òåõíè÷åñêîìó îáñëóæèâàíèþ, åñëè Âàì
íå
óäàëîñü ñâÿ-
çàòüñÿ ñ àâòîðèçîâàííûì ñåðâèñ-öåíòðîì ôèðìû Êàì-
ìèíç, èëè Âû íå ìîæåòå ðåøèòü âîçíèêøèå ïðîáëå-
ìû, èñïîëüçóÿ Ðóêîâîäñòâî ôèðìû Êàììèíç.
Âû ìîæåòå ïîëó÷èòü áåñïëàòíóþ ïîìîùü, ïîçâîíèâ ïî
òåëåôîíó â ÑØÀ:
1-800-DIÅSÅLS
(1-800-343-7357)
•
Âêëþ÷àÿ âñå 50 øòàòîâ, Áåðìóäñêèå îñòðîâà,
Ïóýðòî-Ðèêî, Âèðæèíèþ è Áàãàìñêèå îñòðîâà.
•
Çà ïðåäåëàìè Ñåâåðíîé Àìåðèêè ñëåäóåò îá-
ðàùàòüñÿ â ñîîòâåòñòâóþùåå ðåãèîíàëüíîå
ïðåäñòàâèòåëüñòâî. Àäðåñà è òåëåôîíû òàêèõ
ïðåäñòàâèòåëüñòâ ïðèâåäåíû â ìåæäóíàðîäíîì
ñïðàâî÷íèêå.
Ñòð. S-2
M11
Ðàçäåë S - Ñåðâèñíàÿ ïîääåðæêà
Ñåðâèñíàÿ ïîääåðæêà
Ðåøåíèå ïðîáëåì
Îáû÷íî ëþáàÿ ïðîáëåìà, êîòîðàÿ âîçíèêàåò ïðè ïðîäàæå, ýêñïëóàòàöèè èëè ðåìîíòå Âàøåãî äâèãàòåëÿ, ìîæåò
áûòü ðåøåíà àâòîðèçîâàííûì ñåðâèñ-öåíòðîì ôèðìû Êàììèíç. Íàéäèòå áëèæàéøèé ê Âàì ñåðâèñ-öåíòð â
ïåðå÷íå, ïðèâåäåííîì íà ïîñëåäóþùèõ ñòðàíèöàõ äàííîãî ðàçäåëà ñ àäðåñàìè è òåëåôîíàìè. Åñëè æå âîçíèê-
øàÿ ïðîáëåìà
íå
ðåøåíà äîëæíûì îáðàçîì, òî â ýòîì ñëó÷àå ðóêîâîäñòâóéòåñü ñëåäóþùèì ïîðÿäêîì:
1.
 ñëó÷àå íåñîãëàñèÿ ñ äèëåðîì îáðàùàéòåñü â âûøåñòîÿùóþ îðãàíèçàöèþ, óïîëíîìî÷åííóþ ôèð-
ìîé Êàììèíç, ñ êîòîðîé äèëåð èìååò ñîãëàøåíèå î òåõíè÷åñêîì îáñëóæèâàíèè.
2.
 ñëó÷àå íåñîãëàñèÿ ñ âûøåñòîÿùåé îðãàíèçàöèåé îáðàùàéòåñü â áëèæàéøèé ê Âàì ôèëèàë èëè
ïðåäñòàâèòåëüñòâî ôèðìû Êàììèíç, îäíàêî, áîëüøèíñòâî ïðîáëåì, êàê ïðàâèëî, óñïåøíî ðàçðåøà-
åòñÿ íà áîëåå íèçêîì óðîâíå. Òåì íå ìåíåå â äàííîì ðàçäåëå ïðèâåäåíû àäðåñà è òåëåôîíû ôèëè-
àëîâ è ïðåäñòàâèòåëüñòâ ôèðìû. Ïåðåä îáðàùåíèåì â ôèëèàë èëè ïðåäñòàâèòåëüñòâî ïîäãîòîâüòå
ñëåäóþùóþ èíôîðìàöèþ:
à.
Ìîäåëü è çàâîäñêîé íîìåð äâèãàòåëÿ
á.
Òèï è ìàðêà îáîðóäîâàíèÿ, íà êîòîðîì óñòàíîâëåí äâèãàòåëü
â.
Îáùèé ïðîáåã â êèëîìåòðàõ (ìèëÿõ) èëè íàðàáîòêà â ìîòî÷àñàõ
ã.
Äàòà íà÷àëà äåéñòâèÿ ãàðàíòèè
ä.
Õàðàêòåð ïðîáëåìû
å.
Êðàòêîå èçëîæåíèå òåêóùåé ïðîáëåìû â ïîðÿäêå åå ïîÿâëåíèÿ
æ.
Íàèìåíîâàíèå è ìåñòîíàõîæäåíèå óïîëíîìî÷åííîãî äèëåðà èëè âûøåñòîÿùåé îðãàíèçàöèè ïî
ñáûòó è îáñëóæèâàíèþ äâèãàòåëåé
3.
Åñëè ïðîáëåìó
íåâîçìîæíî
ðåøèòü íàäëåæàùèì îáðàçîì ÷åðåç àâòîðèçîâàííûé ñåðâèñ-öåíòð ôèð-
ìû Êàììèíç èëè ïðåäñòàâèòåëüñòâî ôèðìû, òî îáðàùàéòåñü íåïîñðåäñòâåííî â Îòäåë ðàáîòû ñ çà-
êàç÷èêàìè ïî àäðåñó â ÑØÀ:
Customer Relations Assistance Center - 41403, Cummins Engine Ñîmpany, Inñ., Âîõ 3005, Columbus, IN 47202-3005
M11
Ðàçäåë TS - Ïîèñê è óñòðàíåíèå íåèñïðàâíîñòåé
Ðàçäåë TS - Ïîèñê è óñòðàíåíèå íåèñïðàâíîñòåé
Ñîäåðæàíèå ðàçäåëà
Ñòð.
Ñòð. TS-a
Ïîðÿäîê è ìåòîäèêà ïîèñêà è óñòðàíåíèÿ íåèñïðàâíîñòåé
.....................................................................
TS-1
Áëîê-ñõåìû ïîèñêà è óñòðàíåíèÿ íåèñïðàâíîñòåé
...................................................................................
TS-2
Äàâëåíèå âîçäóõà, ñîçäàâàåìîå âîçäóøíûì êîìïðåññîðîì, ðàñòåò ìåäëåííî
.....................................
TS–3
Ïîâûøåíèå ÷àñòîòû ðàáî÷åãî öèêëà âîçäóøíîãî êîìïðåññîðà
...............................................................
TS–4
×ðåçìåðíûé øóì ïðè ðàáîòå âîçäóøíîãî êîìïðåññîðà
...........................................................................
TS–5
Âîçäóøíûé êîìïðåññîð çàñàñûâàåò èçëèøêè ñìàçî÷íîãî ìàñëà
â ïíåâìàòè÷åñêóþ ñèñòåìó
......................................................................................................................
TS–6
Âîçäóøíûé êîìïðåññîð íå ïîääåðæèâàåò íåîáõîäèìîå äàâëåíèå âîçäóõà
(íå îáåñïå÷èâàåò íåïðåðûâíîãî íàãíåòàíèÿ)
........................................................................................
TS–7
Âîçäóøíûé êîìïðåññîð íå ïðåêðàùàåò çàêà÷êó âîçäóõà
..........................................................................
TS–8
Çàðÿäêà àêêóìóëÿòîðíîé áàòàðåè ãåíåðàòîðîì ïåðåìåííîãî òîêà îòñóòñòâóåò
èëè íåäîñòàòî÷íà
.....................................................................................................................................
TS–9
Ïîòåðè îõëàæäàþùåé æèäêîñòè – Âíåøíèå
............................................................................................
TS–10
Òåìïåðàòóðà îõëàæäàþùåé æèäêîñòè âûøå íîðìû – Ïîñòåïåííûé ïåðåãðåâ
.....................................
TS–11
Òåìïåðàòóðà îõëàæäàþùåé æèäêîñòè âûøå íîðìû – Âíåçàïíûé ïåðåãðåâ
.........................................
TS–13
Òåìïåðàòóðà îõëàæäàþùåé æèäêîñòè íèæå íîðìû
................................................................................
TS–14
×ðåçìåðíûé ïðîðûâ ãàçîâ â êàðòåð äâèãàòåëÿ
........................................................................................
TS–15
Ñëàáàÿ ïðèåìèñòîñòü èëè çàìåäëåííàÿ ðåàêöèÿ äâèãàòåëÿ
..................................................................
TS–16
Íå ðàáîòàåò òîðìîç äâèãàòåëÿ
..................................................................................................................
TS–17
Äâèãàòåëü ìåäëåííî ñíèæàåò îáîðîòû
.....................................................................................................
TS–18
Äâèãàòåëü çàïóñêàåòñÿ ñ òðóäîì èëè íå çàïóñêàåòñÿ âîîáùå (äûìíûé âûõëîï)
..................................
TS–19
Äâèãàòåëü çàïóñêàåòñÿ ñ òðóäîì èëè íå çàïóñêàåòñÿ âîîáùå
(äûìíûé âûõëîï îòñóòñòâóåò)
...............................................................................................................
TS–21
Ïîâûøåííûé øóì äâèãàòåëÿ
.....................................................................................................................
TS–23
Ïîâûøåííûé øóì äâèãàòåëÿ – Äåòîíàöèÿ
...............................................................................................
TS–24
Ïîíèæåííàÿ âûõîäíàÿ ìîùíîñòü äâèãàòåëÿ
............................................................................................
TS–25
Äâèãàòåëü ðàáîòàåò íåðàâíîìåðíî íà õîëîñòûõ îáîðîòàõ
.....................................................................
TS–27
Äâèãàòåëü ðàáîòàåò íåðàâíîìåðíî èëè ñ ïåðåáîÿìè
.............................................................................
TS–28
Äâèãàòåëü îñòàíàâëèâàåòñÿ âíåçàïíî èëè ïðè çàìåäëåíèè îáîðîòîâ
..................................................
TS–30
Ðåçêèå èçìåíåíèÿ ÷àñòîòû âðàùåíèÿ äâèãàòåëÿ íà âûñîêèõ è íèçêèõ õîëîñòûõ îáîðîòàõ
.................
TS–32
Ðåçêèå èçìåíåíèÿ ÷àñòîòû âðàùåíèÿ äâèãàòåëÿ ïîä íàãðóçêîé èëè â ðàáî÷åì ðåæèìå
.....................
TS–33
Äâèãàòåëü çàïóñêàåòñÿ, íî áûñòðî ãëîõíåò
...............................................................................................
TS–34
Ïîâûøåííàÿ âèáðàöèÿ äâèãàòåëÿ
.............................................................................................................
TS–36
Êîëåí÷àòûé âàë äâèãàòåëÿ íå ïðîâîðà÷èâàåòñÿ èëè ïðîâîðà÷èâàåòñÿ ìåäëåííî (ïíåâìîñòàðòåð) .. TS–37
Êîëåí÷àòûé âàë äâèãàòåëÿ íå ïðîâîðà÷èâàåòñÿ èëè ïðîâîðà÷èâàåòñÿ ìåäëåííî
(ýëåêòðè÷åñêèé ñòàðòåð)
........................................................................................................................
TS–38
Äâèãàòåëü íå ðàçâèâàåò íîìèíàëüíîé ÷àñòîòû âðàùåíèÿ (îá/ìèí)
.......................................................
TS–39
Äâèãàòåëü íå îñòàíàâëèâàåòñÿ
..................................................................................................................
TS–41
Ïîâûøåííûé ðàñõîä òîïëèâà
....................................................................................................................
TS–42
Íàëè÷èå òîïëèâà â îõëàæäàþùåé æèäêîñòè
............................................................................................
TS–44
Íàëè÷èå òîïëèâà â ñìàçî÷íîì ìàñëå
.......................................................................................................
TS–45
Òåìïåðàòóðà âîçäóõà âî âïóñêíîì êîëëåêòîðå âûøå íîðìû
..................................................................
TS–46
Äàâëåíèå âî âïóñêíîì êîëëåêòîðå (íàääóâ) íèæå íîðìû
.......................................................................
TS–47
Ïîâûøåííûé ðàñõîä ñìàçî÷íîãî ìàñëà
...................................................................................................
TS–48
Çàãðÿçíåííîå ñìàçî÷íîå ìàñëî
................................................................................................................
TS–49
Ïîâûøåííîå äàâëåíèå ñìàçî÷íîãî ìàñëà
...............................................................................................
TS–50
Ïîíèæåííîå äàâëåíèå ñìàçî÷íîãî ìàñëà
................................................................................................
TS–51
×ðåçìåðíûé îòñòîé ñìàçî÷íîãî ìàñëà â êàðòåðå äâèãàòåëÿ
..................................................................
TS–52
Òåìïåðàòóðà ñìàçî÷íîãî ìàñëà âûøå íîðìû
..........................................................................................
TS–53
Íàëè÷èå ñìàçî÷íîãî èëè òðàíñìèññèîííîãî ìàñëà â îõëàæäàþùåé æèäêîñòè
....................................
TS–54
Íå ðàáîòàåò ìåõàíèçì îòáîðà ìîùíîñòè (PTO)
èëè ñèñòåìà àâòîìàòè÷åñêîãî óïðàâëåíèÿ ñêîðîñòüþ
........................................................................
TS–55
×ðåçìåðíûé ÷åðíûé äûì èç ãëóøèòåëÿ
...................................................................................................
TS–56
×ðåçìåðíûé áåëûé äûì èç ãëóøèòåëÿ
.....................................................................................................
TS–57
Óòå÷êè ìîòîðíîãî ìàñëà èëè òîïëèâà èç òóðáîíàãíåòàòåëÿ
...................................................................
TS–58
содержание .. 45 46 47 48 ..
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